----- "William Lane" <[email protected]> wrote: > You miss my point. Brother just paid MORE for what will soon cost > LESS. Is he going to get a refund if he upgrades?
For anyone who purchased a full copy of Office 2008 between June 15 and August 1, he may be able to take advantage of Microsoft's 45-day return policy. He should first try going through the retailer who sold him the product. If that doesn't work then he can go here <http://www.microsoft.com/mscorp/productrefund/refund.mspx>. For anyone who purchased a full copy of Office 2008 prior to June 15, he will pay upgrade pricing, which has not yet been announced. For anyone who purchases a full copy of Office 2008 between August 1 and November 30, he will receive for the full price of Office 2008, both Office 2008 (full) and Office 2011 (upgrade). The customer gets two versions of the same product, not one, and he gets to use one version immediately. Two things have not yet been announced: 1) Upgrade pricing 2) Products that qualify for an upgrade to 2011 Until we know these details, everything else is just speculation. I'm going to throw in one more new detail about Office 2011 that may influence purchasing decisions. In the past, if customers purchased Office 2008 Home & Student and then 45 days later (after the return grace period was over) needed Office 2008 Home & Business for Exchange support, they were out of luck with no way to upgrade. They would literally have to purchase a full new version of Office 2008 Home & Business. Office 2011 will offer the ability to upgrade Home & Student 2011 to Home & Business 2011 instead of requiring a full new license. Complete details about this haven't been released yet that I've seen. -- William Smith -- YouTalk mailing list List information: http://www.entourage.mvps.org/support_options/list.html List moderator: [email protected], [email protected] To unsubscribe: mailto:[email protected]?subject=unsubscribe
