Hi Erik, now I got it. Actually, it's a but. So I created an issue for that:
https://github.com/zammad/zammad/issues/1259 > PS: verdammt geiles System haben Sie da gebaut :) Gruss aus Görlitz :) Thank you! 🤠 -Martin Am Donnerstag, 13. Juli 2017 17:49:32 UTC+2 schrieb Erik Dittert: > > oh sorry, you understand me wrong :) > > i want this fields required! so agent should not be able to close the > ticket WITHOUT setting this fields. in the ticket view i see a "*" at the > field like in the screen. but i can close the ticket also with "null" in > the values :) > > PS: verdammt geiles System haben Sie da gebaut :) Gruss aus Görlitz :) > > > > Am Donnerstag, 13. Juli 2017 17:31:03 UTC+2 schrieb Martin Edenhofer: >> >> Hi Erik, >> >> in the admin interface (where you can define this attributes) you can set >> if it's a required field or not. >> >> Just select "optional" and you do not need to fill it. >> >> Greetings, >> >> -Martin >> >> >> <https://lh3.googleusercontent.com/-nk9nlFTOwtk/WWeSKJUBGwI/AAAAAAAAAKQ/Qi9USkKd-fsDYeit424lZTjOxmgzdMlmACLcBGAs/s1600/Screen%2BShot%2B2017-07-13%2Bat%2B17.30.15.png> >> >> >> >> Am Mittwoch, 12. Juli 2017 20:16:12 UTC+2 schrieb Erik Dittert: >>> >>> hi, >>> >>> i was create some fields... my problem is that i can close the ticket >>> without put some values to this "required" fields... why? >>> >>> >>> >>> Thx! >>> >>> Erik >>> >> -- Open Source as Download https://zammad.org || Easy to use as SaaS https://zammad.com --- You received this message because you are subscribed to the Google Groups "zammad-users" group. To unsubscribe from this group and stop receiving emails from it, send an email to zammad-users+unsubscr...@googlegroups.com. To post to this group, send email to email@example.com. To view this discussion on the web visit https://groups.google.com/d/msgid/zammad-users/a93b52a8-89b4-417f-8f28-f4e0bf73198a%40googlegroups.com. For more options, visit https://groups.google.com/d/optout.