I vote for supporting integration of Zenoss with Trac
(http://trac.edgewall.org) for ticket tracking.


Emmanuel Gomez

 
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Gary T. Giesen
Sent: Tuesday, August 15, 2006 12:41 PM
To: General discussion of using zenoss system
Subject: Re: [zenoss-users] How would you *like* to use Zenoss?

I vote for Microsoft CRM
-----Original Message-----
From: "Erik A. Dahl" <[EMAIL PROTECTED]>
Date: Tue, 15 Aug 2006 15:39:32
To:General discussion of using zenoss system <[email protected]>
Subject: Re: [zenoss-users] How would you *like* to use Zenoss?


On Aug 14, 2006, at 11:16 AM, Duncan McGreggor wrote:

>
>> Do you have any plan to have zenoss integrated with helpdesk system?
>
> I believe so -- I'd have to confirm with Erik. However, given the  
> number of requests we've gotten for this recently, if it's not on  
> the roadmap, it probably will be ;-)
>
Definitely plan to integrate question is which ones.  This will be  
customer driven. At the least we will have a hook to run a command  
which creates the ticket).

-EAD
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