Hi Eric, I updated using svn yesterday.
How do I obtain the correct version number I am running of zenoss?
Thanks
Denny
Hi Denny,
What version of Zenoss are you using? We have improved the handling of
latin-1 characters recently (in the svn trunk). If you are up for the
adventure, you could try that.
-Eric
Denny Parker wrote:
> When a new device is added, ( Dell Power Edge 2850 ) Zenoss models the
> device, but with errors.
>
> Traceback (most recent call last): File
> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 54,
in
> processClient changed = self._applyDataMap(device, datamap) File
> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 95,
in
> _applyDataMap changed = self._updateRelationship(tobj, datamap) File
> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 129,
in
> _updateRelationship self._createRelObject(device, objmap, rname) File
> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 205,
in
> _createRelObject self._updateObject(remoteObj, objmap) File
> "/usr/local/zenoss/Products/DataCollector/ApplyDataMap.py", line 170,
in
> _updateObject setter(value) File
> "/usr/local/zenoss/Products/ZenModel/Software.py", line 125, in
> setProductKey prodobj = manufs.createSoftwareProduct(prodKey) File
> "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 157,
in
> createSoftwareProduct return self._getProduct(prodName, manufacturer,
> SoftwareClass, **kwargs) File
> "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 163,
in
> _getProduct prod = self.findProduct(prodName) File
> "/usr/local/zenoss/Products/ZenModel/ManufacturerRoot.py", line 141,
in
> findProduct brains = cat({'productKeys': query}) File
> "usr/local/zenoss/lib/python/Products/ZCatalog/ZCatalog.py", line 690,
> in searchResults File
> "usr/local/zenoss/lib/python/Products/ZCatalog/Catalog.py", line 733,
in
> searchResults File
> "usr/local/zenoss/lib/python/Products/ZCatalog/Catalog.py", line 476,
in
> search File
>
"usr/local/zenoss/lib/python/Products/PluginIndexes/common/UnIndex.py",
> line 393, in _apply_index UnicodeDecodeError: 'ascii' codec can't
decode
> byte 0x96 in position 27: ordinal not in range(128)
>
> Once the device has been added, nothing appears under the
> OS/Software/Hardware Tabs, but Perf tabs appear to work correctly.
>
> Thanks.
>
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