Hey Matt,

By default, Zenoss will not monitor interfaces that are down when the device is modeled.

Here's a script that will force all the interfaces to be modeled as up; Start the zenoss Data Model Database command-line tool:

   $ zendmd
   Welcome to zenoss dmd command shell!
   use zhelp() to list commands
   >>> d = find('my-device-name')
   >>> for i in d.os.interfaces():
   ...    i.operStatus = 1
   ...    i.adminStatus = 1
   ...
   >>> commit()

Alternatively, you could bring the interfaces up (by using them) and remodel the device.

-Eric


Wilbert, Matt (ENV*) wrote:
Hi,

I have asked about this problem before, but I haven't seemed to be able
to get to the bottom of this problem.  I have some router devices set up
in Zenoss.  All their interfaces seem to be modeled when I add them, but
I am only getting performance information for Ethernet interfaces--the
serial interfaces show up in the model, but they no RRD files are
created for them, and (naturally) they don't show any performance data
when you select them.

I don't see any errors in the zenperfsnmp log with respect to these
devices, either immediately after they are created or when they are
collected.

Do you have any suggestions on how I can get it to recognize the serial
interfaces as needing collection?  FYI, this is 0.21.1.  and the
collection/graphing for the Ethernet interfaces looks fine.

Matt Wilbert

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