First of all, thanks for all the help. I really appreciate your responsiveness.
So I set zPingMonitorIgnore to true, acknowledged the /Status/Ping events for the Windows machine (I'm assuming this is what you meant by "clear"), restarted Zenoss, and remodeled the Windows machine, but I still don't get any performance data. All graphs remain blank and static. Could it be because I'm using an older version ( 0.21.0)? If not, do you have any other suggestions on how to go about diagnosing this problem?
Thanks again,
Ronak
On 9/13/06, Eric Newton
<[EMAIL PROTECTED]> wrote:
Yes. If you turn on zPingMonitorIgnore, and clear all the /Status/Ping
events for that device, the performance collector will attempt to talk
to it.
-Eric
Ronak Patel wrote:
> Can the other monitoring be enabled by setting the zproperty
> 'zPingMonitorIgnore' to true? Or does Zenoss still ping anyway to
> determine
> whether the device is available?
>
> On 9/12/06, Eric Newton <[EMAIL PROTECTED]> wrote:
>>
>> > we can't ping any of the machines
>>
>> Ah. That's the problem. If we can't ping it, Zenoss assumes that it's
>> not available and most other monitoring stops, and we try not to send
>> events for anything beyond the device, either.
>>
>> -Eric
>>
>> Ronak Patel wrote:
>> > SNMP Informant Agent (Standard Edition) was already installed on the
>> > Windows
>> > machine, but it still didn't get the information about it and the
>> command
>> > 'zenperfsnmp run' only collects information about 1 of 2 machines
>> > currently
>> > being monitored (localhost, not the Windows box in question). Also, I
>> > don't
>> > think this has anything to do with this problem, but I'm on a private
>> > network and we can't ping any of the machines so ping is currently
>> > failing
>> > on this Windows box.
>> >
>> > Does the SNMP Informant have to be configured in some way or run as a
>> > service? Or is there something else I am missing?
>> >
>> >
>> > Thanks,
>> > Ronak
>> >
>> > On 9/12/06, Eric Newton <[EMAIL PROTECTED]> wrote:
>> >>
>> >> Hi Ronak,
>> >>
>> >> The default configuration of Zenoss depends on snmp-informant SNMP
>> >> extensions to return these values for Windows devices. Download and
>> >> install the free version on your windows device. Restart your
>> >> zenperfsnmp daemon:
>> >>
>> >> $ zenperfsnmp restart
>> >>
>> >> to see configuration changes take effect more quickly. By default,
>> >> these are reloaded by zenperfsnmp only every half-hour.
>> >>
>> >> -Eric
>> >>
>> >>
>> >> Ronak Patel wrote:
>> >> > Hi,
>> >> >
>> >> > I'm a newbie to Zenoss and I'm running the virtual appliance
>> (release
>> >> > 0.21.0)
>> >> > to experiment and learn Zenoss. I added a Windows box running
>> Server
>> >> 2003
>> >> > (no Zenwin yet though, because 0.21 does not support the current
>> >> > Zenwin) and
>> >> > I verified that zenmodeler models the system accurately (HDD
>> capacity,
>> >> > total
>> >> > memory, OS, software installed, etc.). However, it seems like
>> >> > zenperfsnmp is
>> >> > not collecting data of the current state of the device. The CPU,
>> >> > memory, HD
>> >> > space, etc. graphs show but they are blank and remain static. The
>> >> total
>> >> > capacity of the FileSystem is shown but the Free Bytes and % Util
>> >> reads
>> >> > "unknown" and the Used Bytes entry is blank.
>> >> >
>> >> > I have only two devices being monitored (localhost - the VMware FC5
>> >> > image -
>> >> > and this Windows Box). I ran 'zenperfsnmp run' and it returns the
>> >> message
>> >> > "INFO:zen.zenperfsnmp:collected 1 of 1 devices in 0.09" even though
>> >> there
>> >> > are two devices being monitored. Furthermore, I ran snmpwalk on
>> some
>> >> > OIDs of
>> >> > the Windows Server collected by Zenoss (I'm guessing by zenmodeler)
>> >> > and it
>> >> > returns completely accurate data.
>> >> >
>> >> > By the way, SNMP and SNMP trap services are up and running on the
>> >> Windows
>> >> > Server. However, I don't know if I did something wrong setting
>> up the
>> >> > community string and if that may be causing this problem.
>> >> >
>> >> > Any suggestions on how to fix or diagnose this problem would be
>> very
>> >> > appreciated. Thanks in advance.
>> >> >
>>
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>>
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