Great! I finally got it to work. Thanks a lot for all the help. Don't be relieved, though, I'll soon be bugging you about Zenwin and WMI once I start working on monitoring Windows services. JK.


Have a great day,
Ronak


On 9/13/06, Eric Newton <[EMAIL PROTECTED]> wrote:
Ronak Patel wrote:
> Hey Eric,
>
> First of all, thanks for all the help. I really appreciate your
> responsiveness.
Just tell all your friends how much Zenoss rocks!

> So I set zPingMonitorIgnore to true, acknowledged the /Status/Ping events
> for the Windows machine (I'm assuming this is what you meant by "clear"),
> restarted Zenoss, and remodeled the Windows machine, but I still don't
> get
> any performance data. All graphs remain blank and static. Could it be
> because I'm using an older version (0.21.0)? If not, do you have any
> other
> suggestions on how to go about diagnosing this problem?
Don't ack them, move them to the history.

Zenoss determines the current status of devices by looking at the
outstanding events.  Ack'ing the event lets all the operators know that
someone is on top of the problem without clearing it from the system.
Moving the event to the history clears eliminates it from the "current"
system state.

-Eric
>
>
> Thanks again,
> Ronak
>
> On 9/13/06, Eric Newton <[EMAIL PROTECTED]> wrote:
>>
>> Yes.  If you turn on zPingMonitorIgnore, and clear all the /Status/Ping
>> events for that device, the performance collector will attempt to talk
>> to it.
>>
>> -Eric
>>
>> Ronak Patel wrote:
>> > Can the other monitoring be enabled by setting the zproperty
>> > 'zPingMonitorIgnore' to true? Or does Zenoss still ping anyway to
>> > determine
>> > whether the device is available?
>> >
>> > On 9/12/06, Eric Newton < [EMAIL PROTECTED]> wrote:
>> >>
>> >> > we can't ping any of the machines
>> >>
>> >> Ah.  That's the problem.  If we can't ping it, Zenoss assumes that
>> it's
>> >> not available and most other monitoring stops, and we try not to send
>> >> events for anything beyond the device, either.
>> >>
>> >> -Eric
>> >>
>> >> Ronak Patel wrote:
>> >> > SNMP Informant Agent (Standard Edition) was already installed on
>> the
>> >> > Windows
>> >> > machine, but it still didn't get the information about it and the
>> >> command
>> >> > 'zenperfsnmp run' only collects information about 1 of 2 machines
>> >> > currently
>> >> > being monitored (localhost, not the Windows box in question).
>> Also, I
>> >> > don't
>> >> > think this has anything to do with this problem, but I'm on a
>> private
>> >> > network and we can't ping any of the machines so ping is currently
>> >> > failing
>> >> > on this Windows box.
>> >> >
>> >> > Does the SNMP Informant have to be configured in some way or run
>> as a
>> >> > service? Or is there something else I am missing?
>> >> >
>> >> >
>> >> > Thanks,
>> >> > Ronak
>> >> >
>> >> > On 9/12/06, Eric Newton < [EMAIL PROTECTED]> wrote:
>> >> >>
>> >> >> Hi Ronak,
>> >> >>
>> >> >> The default configuration of Zenoss depends on snmp-informant SNMP
>> >> >> extensions to return these values for Windows devices.
>> Download and
>> >> >> install the free version on your windows device.  Restart your
>> >> >> zenperfsnmp daemon:
>> >> >>
>> >> >>     $ zenperfsnmp restart
>> >> >>
>> >> >> to see configuration changes take effect more quickly.  By
>> default,
>> >> >> these are reloaded by zenperfsnmp only every half-hour.
>> >> >>
>> >> >> -Eric
>> >> >>
>> >> >>
>> >> >> Ronak Patel wrote:
>> >> >> > Hi,
>> >> >> >
>> >> >> > I'm a newbie to Zenoss and I'm running the virtual appliance
>> >> (release
>> >> >> > 0.21.0)
>> >> >> > to experiment and learn Zenoss. I added a Windows box running
>> >> Server
>> >> >> 2003
>> >> >> > (no Zenwin yet though, because 0.21 does not support the current
>> >> >> > Zenwin) and
>> >> >> > I verified that zenmodeler models the system accurately (HDD
>> >> capacity,
>> >> >> > total
>> >> >> > memory, OS, software installed, etc.). However, it seems like
>> >> >> > zenperfsnmp is
>> >> >> > not collecting data of the current state of the device. The CPU,
>> >> >> > memory, HD
>> >> >> > space, etc. graphs show but they are blank and remain static.
>> The
>> >> >> total
>> >> >> > capacity of the FileSystem is shown but the Free Bytes and %
>> Util
>> >> >> reads
>> >> >> > "unknown" and the Used Bytes entry is blank.
>> >> >> >
>> >> >> > I have only two devices being monitored (localhost - the VMware
>> FC5
>> >> >> > image -
>> >> >> > and this Windows Box). I ran 'zenperfsnmp run' and it returns
>> the
>> >> >> message
>> >> >> > "INFO: zen.zenperfsnmp:collected 1 of 1 devices in 0.09" even
>> though
>> >> >> there
>> >> >> > are two devices being monitored. Furthermore, I ran snmpwalk on
>> >> some
>> >> >> > OIDs of
>> >> >> > the Windows Server collected by Zenoss (I'm guessing by
>> zenmodeler)
>> >> >> > and it
>> >> >> > returns completely accurate data.
>> >> >> >
>> >> >> > By the way, SNMP and SNMP trap services are up and running on
>> the
>> >> >> Windows
>> >> >> > Server. However, I don't know if I did something wrong setting
>> >> up the
>> >> >> > community string and if that may be causing this problem.
>> >> >> >
>> >> >> > Any suggestions on how to fix or diagnose this problem would be
>> >> very
>> >> >> > appreciated. Thanks in advance.
>> >> >> >

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