Hi Jason/Dusan,

I face the same issue as Dusan and I ran the test below and this is the
response I get.

[EMAIL PROTECTED]:/usr/local/zenoss/Products$ zenactions run -v10
DEBUG:zen.ZenActions:loading action rules for:mike
DEBUG:zen.ZenActions:action:Mike_test for:mike loaded
DEBUG:zen.Events:EventClassInst=Start
DEBUG:zen.Events:insert into status set
firstTime=1171013731.806,severity=2,component='zenactions',summar
y='zenactions started',dedupid='
netmon.localhost|zenactions|/App/Start||2|zenactionsstarted',manager='ne
tmon.localhost',eventKey='',device='netmon.localhost
',eventClass='/App/Start',lastTime=1171013731.806,mes
sage='zenactions started',evid='0a1f47b534f186e3fffffff' on duplicate key
update summary='zenactions
star
ted',count=count+1,lastTime=1171013731.806: --> 2
DEBUG:zen.Events:select evid from status where dedupid="
netmon.localhost|zenactions|/App/Start||2|zenacti
ons started": --> 1
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
DEBUG:zen.ZenActions:loading action rules for:mike
DEBUG:zen.ZenActions:action:Mike_test for:mike loaded
INFO:zen.ZenActions:Processed 0 commands in 0.002648
DEBUG:zen.ZenActions:SELECTdevice,component,message,firstTime,summary,severity,
evid FROM status WHERE
(
prodState = 1000) and (eventClass like '%|/%') and (severity >= 4) and
(eventState = 0) AND evid NOT
IN
(SELECT evid FROM alert_state   WHERE userid='mike' AND rule='Mike_test')
DEBUG:zen.ZenActions:SELECT h.device,h.component,h.message,h.firstTime,
h.summary,h.severity, h.evidFROM
history h, alert_state a  WHERE h.evid=a.evid AND a.userid='mike' AND
a.rule='Mike_test'
DEBUG:zen.ZenActions:call age_events(4, 4);
DEBUG:zen.ZenActions:SELECT device, component FROM status WHERE eventClass =
'/Status/Heartbeat'
DEBUG:zen.ZenActions:SELECT device, component FROM heartbeat WHERE
DATE_ADD(lastTime, INTERVAL timeout
SE
COND) <= NOW();


And no email was received.

Any feedback regarding this email notification is very much appreciated.

Thanks,

Rdgs,

Az


***************************************************

Let's try a simple test:

1. stop zenactions:

zenactions stop

2. Create a new user.

3. Create a new alerting rule for that user.

4. Edit the new rule and set these values:

delay=0

enabled=True

action=Email

Addess=<your email address>

5. Add a where clause for "Event Class is /"

6. Delete the other parts of the where clause

7. Click Save

8. Click Add Event and enter these values:

message=Just testing

event class = /

9. Click Add Event button

10. Click on Events - you should see the new event there

11. Run zenactions:

zenactions run -v10

Do you get the email? What is the output from zenactions?

-jason

On Feb 7, 2007, at 5:16 PM, Dusan Martic wrote:



More info from the log



[EMAIL PROTECTED] log]# tail -f zenactions.log

2007-02-07 19:35:15 INFO zen.ZenActions: Processed 0 commands in

0.000246

2007-02-07 19:35:15 INFO zen.ZenActions: processed 0 rules in 0.01

secs

2007-02-07 19:36:15 INFO zen.ZenActions: Processed 0 commands in

0.000173

2007-02-07 19:36:15 INFO zen.ZenActions: processed 0 rules in 0.01

secs

2007-02-07 19:37:15 INFO zen.ZenActions: Processed 0 commands in

0.000271

2007-02-07 19:37:15 INFO zen.ZenActions: processed 0 rules in 0.01

secs

2007-02-07 19:38:15 INFO zen.ZenActions: Processed 0 commands in

0.000322

2007-02-07 19:38:15 INFO zen.ZenActions: processed 0 rules in 0.01

secs

2007-02-07 19:39:15 INFO zen.ZenActions: Processed 0 commands in

0.000234

2007-02-07 19:39:15 INFO zen.ZenActions: processed 0 rules in 0.01

secs



I am getting notifications when some service goes down and I am

able to send

e-mails - so something that 'connect' these processes is

misbehaving - but

can't find which one.



Dusan





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