A couple more things to check:
1. Make sure you don't have any schedules set up for the alerting
rules, or if you do that they are appropriate.
2. Check your spam box. Many spam filters will catch these emails as
spam.
-jason
On Feb 9, 2007, at 4:48 AM, Jewel Muffin wrote:
Hi Jason/Dusan,
I face the same issue as Dusan and I ran the test below and this is
the response I get.
[EMAIL PROTECTED]:/usr/local/zenoss/Products$ zenactions run -v10
DEBUG:zen.ZenActions:loading action rules for:mike
DEBUG:zen.ZenActions:action:Mike_test for:mike loaded
DEBUG:zen.Events:EventClassInst=Start
DEBUG:zen.Events:insert into status set
firstTime=1171013731.806,severity=2,component='zenactions',summar
y='zenactions started',dedupid=' netmon.localhost|
zenactions|/App/Start||2|zenactions
started',manager='ne
tmon.localhost',eventKey='',device=' netmon.localhost',eventClass='/
App/
Start',lastTime=1171013731.806,mes
sage='zenactions started',evid='0a1f47b534f186e3fffffff' on
duplicate key update summary='zenactions
star
ted',count=count+1,lastTime=
1171013731.806: --> 2
DEBUG:zen.Events:select evid from status where
dedupid="netmon.localhost|zenactions|/App/Start||2|
zenacti
ons started": --> 1
DEBUG:zen.Events:DELETE FROM status WHERE clearid IS NOT NULL: --> 0
DEBUG:zen.ZenActions:loading action rules for:mike
DEBUG:zen.ZenActions:action:Mike_test for:mike loaded
INFO:zen.ZenActions:Processed 0 commands in 0.002648
DEBUG:zen.ZenActions:SELECT
device,component,message,firstTime,summary,severity, evid FROM
status WHERE
(
prodState = 1000) and (eventClass like '%|/
%') and (severity >= 4) and (eventState = 0) AND evid NOT
IN
(SELECT evid FROM alert_state WHERE
userid='mike' AND rule='Mike_test')
DEBUG:zen.ZenActions:SELECT
h.device,h.component,h.message,h.firstTime,h.summary,h.severity,
h.evid
FROM
history h, alert_state a WHERE
h.evid=a.evid AND a.userid='mike' AND a.rule='Mike_test'
DEBUG:zen.ZenActions:call age_events(4, 4);
DEBUG:zen.ZenActions:SELECT device, component FROM status WHERE
eventClass = '/Status/Heartbeat'
DEBUG:zen.ZenActions:SELECT device, component FROM heartbeat WHERE
DATE_ADD(lastTime, INTERVAL timeout
SE
COND) <= NOW();
And no email was received.
Any feedback regarding this email notification is very much
appreciated.
Thanks,
Rdgs,
Az
***************************************************
Let's try a simple test:
1. stop zenactions:
> zenactions stop
2. Create a new user.
3. Create a new alerting rule for that user.
4. Edit the new rule and set these values:
delay=0
enabled=True
action=Email
Addess=<your email address>
5. Add a where clause for "Event Class is /"
6. Delete the other parts of the where clause
7. Click Save
8. Click Add Event and enter these values:
message=Just testing
event class = /
9. Click Add Event button
10. Click on Events - you should see the new event there
11. Run zenactions:
> zenactions run -v10
Do you get the email? What is the output from zenactions?
-jason
On Feb 7, 2007, at 5:16 PM, Dusan Martic wrote:
>
> More info from the log
>
> [EMAIL PROTECTED] log]# tail -f zenactions.log
> 2007-02-07 19:35:15 INFO zen.ZenActions: Processed 0 commands in
> 0.000246
> 2007-02-07 19:35:15 INFO zen.ZenActions: processed 0 rules in 0.01
> secs
> 2007-02-07 19:36:15 INFO zen.ZenActions: Processed 0 commands in
> 0.000173
> 2007-02-07 19:36:15 INFO zen.ZenActions: processed 0 rules in 0.01
> secs
> 2007-02-07 19:37:15 INFO zen.ZenActions: Processed 0 commands in
> 0.000271
> 2007-02-07 19:37:15 INFO zen.ZenActions: processed 0 rules in 0.01
> secs
> 2007-02-07 19:38:15 INFO zen.ZenActions: Processed 0 commands in
> 0.000322
> 2007-02-07 19:38:15 INFO zen.ZenActions: processed 0 rules in 0.01
> secs
> 2007-02-07 19:39:15 INFO zen.ZenActions: Processed 0 commands in
> 0.000234
> 2007-02-07 19:39:15 INFO zen.ZenActions: processed 0 rules in 0.01
> secs
>
> I am getting notifications when some service goes down and I am
> able to send
> e-mails - so something that 'connect' these processes is
> misbehaving - but
> can't find which one.
>
> Dusan
>
>
> _______________________________________________
> zenoss-users mailing list
> [email protected]
> http://lists.zenoss.org/mailman/listinfo/zenoss-users
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