We (Zenoss) are very focused on our MSP customers and are doing the following to support the requirements of Multi-Tenancy:
1) We added the Global Dashboard in Enterprise Edition V2.0 which enables MSP to easily manage multiple Zenoss Server instances from one dashboard. Using this approach our MSP's are able to put up a Zenoss Server for each customer, provide them access to the information and then use the Global Dashboard in the NOC to see a consolidated view of all customers. 2) With Enterprise Release V2.1 we will be adding a restricted READONLY view which will allow you to define exactly what managed resources you want a user (customer) to see and they will have a view of only that information in a readonly mode. V2.1 is targeted for release in late September. Enterprise subscribers can get early access as needed. 3) Roadmap for Enterprise Edition Release: We will support full device ACL's. This way you will be able to setup user (customer) as an administrator or user and you will be able to specify the managed resources they can see. The difference between the #2 and #3 is that you can provide someone with full admin capabilities for specific managed resources with the device ACL's Tim -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Jones Steve-R4AAJL Sent: Thursday, August 09, 2007 10:26 PM To: [email protected] Subject: RE: [zenoss-users] Multi-tentant? This company has a product that does what you are asking http://manageengine.adventnet.com/products/opmanager/msp/index.html. We looked at it but had to drop the investigation because the tool could not handle supernetted networks and appeared to be more stable on a Windows platform. Your mileage may differ from ours -- we haven't looked at it about 8 months. > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of oms > Sent: Thursday, August 09, 2007 6:39 PM > To: [email protected] > Subject: [zenoss-users] Multi-tentant? > > Hi, > > I have been trying out Zenoss for a little while now and have > been comparing it with a few competing products > (Centreo/Nagios, Groundwork etc). > > I really like the look and feel to Zenoss but unfortunately I > dont think it can do what we are looking for. > > We (and upstart NOC type company) will be offering services > to multiple clients, each of which will have a single user. > What we require from our NMS is that we can configure, for > example, 50 clients each of which having 50 or so devices. > > We need to keep each client completely separated from the > other yet only run one instance of the Zenoss software. We > will most likely be purchasing Zenoss Enterprise or the > equivalent but the above requirement is a must. > > I have been playing with Zenoss and trying to replicate what > I have mentioned above by creating "organizers" in various > ways, yet it seems very restrictive to do this and there is > some information leakage between the clients (i.e even though > I restricted a certain user by only allowing them to view a > certain "Group", that user still saw information from other > groups in certain cases). > > You may think of as an ISP or similar where our clients will > have duplicated IP addressing schemes which we need to > monitor through separated VPN's. > > We can do this magic at the routers (NAT etc) but there is > obviously no way in Zenoss to store two devices (say > 10.1.1.1) for two different users....or is there? Each client > will need to log on to a "web portal" of sorts and access > information ONLY pertinent to them. > > If Zenoss cannot do this, would you be kind enough to > recommend one that can? > > Thanks in advance, and thanks for an awesome product. > > btw- the above was tested on 2.0.3) > > oms > > ------------------------ > unset > > > > > -------------------- m2f -------------------- > > Read this topic online here: > http://community.zenoss.com/forums/viewtopic.php?p=9785#9785 > > -------------------- m2f -------------------- > > > > _______________________________________________ > zenoss-users mailing list > [email protected] > http://lists.zenoss.org/mailman/listinfo/zenoss-users > _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
