I would (and do) worry about alert storms creating huge blobs of tickets. I won't be trying to auto-generate tickets (we use Kayako) until there's at least a manual dependency-graph capablity to supplement Zenoss' existing layer-3 mechanism.
I may even get lynched by our on-call people if I don't solve that problem before starting to send alerts to the on-call pager. On Fri, Nov 23, 2007 at 06:34:48PM +0000, MoreDakka wrote:
I'm curious on this. If there is a ticket system that can generate
tickets depending on the event that zenoss creates. I'm not sure if there is a ticket system out there that will take the emails that zenoss sends it and opens a ticket and closes a ticket. _______________________________________________ zenoss-users mailing list [email protected] http://lists.zenoss.org/mailman/listinfo/zenoss-users
