1. Windows WMI "crap" both works well for us, and is pretty much what has us using Zenoss. I think it is VERY important to keep the Windows integration.

Beyond that, I pretty much have to agree, though not necessarily with the tone. Fix the bugs. We've got quite a bunch of features, but they need to be more reliable.

Write up some of the forum info in a Troubleshooting guide. Especially lots of the "How would *anyone* EVER know this from the docs? I really like Chet Luther coming here and his advice is gold, but does he like telling every new user to delete *.zec files, or that the MySQL Zenpack monitors v5 and you have to twiddle a hidden option for v4?
example:


zenmigrate --step=MaintenanceWindowCatalog
zenmigrate --step=TwoTwoIndexing

Is there any indication in the Admin guide you can apply arguments like this to zenmigrate? Seems important with upgrading being a little tricky for many, maybe there ought to be an upgrade guide/troubleshooting guide. In the end, having this documented in *one* place for end users to look would save you trouble tickets, forum answer time and make happier users.
--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University



mwcotton wrote:
new feature? Dang how about a wonderful new feature called "it works!". Fix the 
stuff that doesnt work. Make it rock solid. Make it enterprise ready.
example:
1. abandon the Windows WMI crap, admit it doesnt work and when it does it wont 
for long.
2. fix the javascript gui problems
3. fix the group alerting issues
4. fix the acl zenpack for granular device access control
5. fix the crappy documentation
do I need to continue?




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