When you make your alerting rule, do you have send clear set to true? 
That has "just worked" for me fromv 1.1 - 2.2.4 ...(I haven't upgraded 
to 2.3.x yet).
--
James Pulver
Information Technology Area Supervisor
LEPP Computer Group
Cornell University



cblack34 wrote, On 1/13/2009 5:17 PM:
> My current Zenoss install is version 2.3.70 r11219 although no version has 
> ever sent the clear message email.
> 
> I receive the trouble report email, but when the device recovers i never 
> receive an email notifying me of the recovery. 
> 
> I have read everything i can get my hands on about it and looked through the 
> config numerous times but as of yet am unable to get the clear/recover 
> message/email to work.
> 
> 
> Any help or guidance would be greatly appreciated.
> 
> Thanks,
> Clayton
> 
> 
> 
> 
> -------------------- m2f --------------------
> 
> Read this topic online here:
> http://forums.zenoss.com/viewtopic.php?p=29988#29988
> 
> -------------------- m2f --------------------
> 
> 
> 
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