I've enabled debug with level 10 for zenping, zenhub, and zenaction daemons.
That is what i see in the logs:
DEVICE IS DOWN:
zenping.log (severity log level 10):
2009-02-20 17:06:26 DEBUG zen.ZenPing: Sending event {'severity': 5,
'component': '', 'agent': 'zenping', 'summary': 'mydevice is down', 'manager':
'localhost', 'eventGroup': 'Ping', 'eventState': 0, 'device': 'mydevice',
'eventClass': '/Status/Ping', 'ipAddress': 'xxx.xx.xxx.xxx'}
zenhub.log (severity log level 10):
2009-02-20 17:06:26 DEBUG zen.Events: Found device=mydevice
2009-02-20 17:06:26 DEBUG zen.Events: EventClassInst=Ping
2009-02-20 17:06:26 DEBUG zen.DbConnectionPool: Retrieved a connection; Pool
size: 0
2009-02-20 17:06:26 DEBUG zen.Events: insert into status set
lastTime=1235167586.912,prodState=1000,firstTime=1235167586.912,severity=5,component='',DeviceGroups='|',agent='zenping',summary='ip
xxx.xx.xxx.xxx is down',dedupid='mydevice||/Status/Ping||5|ip xxx.xx.xxx.xxx
is
down',eventKey='',manager='localhost',eventGroup='Ping',Location='',device='mydevice',DevicePriority=3,eventClass='/Status/Ping',eventState=0,ipAddress='xxx.xx.xxx.xxx',message='ip
xxx.xx.xxx.xxx is
down',Systems='|',DeviceClass='/Ping',evid='17b20f8962499f1be8ffffe6d' on
duplicate key update prodState=1000,summary='ip xxx.xx.xxx.xxx is
down',count=count+1,lastTime=1235167586.912: --> 2
2009-02-20 17:06:26 DEBUG zen.Events: select evid from status where
dedupid="mydevice||/Status/Ping||5|ip xxx.xx.xxx.xxx is down": --> 1
zenactions.log (severity log level 20):
2009-02-20 17:06:31 INFO zen.ZenActions: rule 'Ping' sent email:Host DOWN alert
for mydevice to:['[email protected]']
DEVICE IS UP:
zenping.log (severity log level 10):
2009-02-20 17:23:24 DEBUG zen.Ping: echo reply pkt xxx.xx.xxx.xxx <ICMP packet
0 0>
2009-02-20 17:23:24 DEBUG zen.Ping: pj succeed for xxx.xx.xxx.xxx
2009-02-20 17:23:24 DEBUG zen.ZenPing: Sending event {'severity': 0,
'component': '', 'agent': 'zenping', 'summary': 'ip xxx.xx.xxx.xxx is up',
'manager': 'localhost', 'eventGroup': 'Ping', 'eventState': 0, 'device':
'mydevice', 'eventClass': '/Status/Ping', 'ipAddress': 'xxx.xx.xxx.xxx'}
zenhub.log (severity log level 10):
009-02-20 17:23:25 DEBUG zen.hub: Servicing sendEvent in EventService
2009-02-20 17:23:25 DEBUG zen.Events: Found device=mydevice
2009-02-20 17:23:25 DEBUG zen.Events: EventClassInst=Ping
2009-02-20 17:23:25 DEBUG zen.DbConnectionPool: Retrieved a connection; Pool
size: 0
2009-02-20 17:23:25 DEBUG zen.Events: update status set clearid =
'17b20f8962499f1be8ffffdde' where device='mydevice' and component='' and
eventKey='' and (eventClass='/Status/Wmi/Conn' or eventClass='/Status/Ping'):
--> 1
2009-02-20 17:23:25 DEBUG zen.Events: insert into log (evid, userName, text)
select evid, "admin", "auto cleared" from status where clearid =
"17b20f8962499f1be8ffffdde": --> 1
2009-02-20 17:23:25 DEBUG zen.Events: DELETE FROM status WHERE clearid IS NOT
NULL: --> 1
2009-02-20 17:23:25 DEBUG zen.Events: insert into history set
lastTime=1235168605.386,prodState=1000,firstTime=1235168605.386,severity=0,component='',DeviceGroups='|',agent='zenping',summary='ip
xxx.xx.xxx.xxx is up',dedupid='mydevice||/Status/Ping||0|ip xxx.xx.xxx.xxx is
up',eventKey='',manager='localhost',eventGroup='Ping',Location='',device='mydevice',DevicePriority=3,eventClass='/Status/Ping',eventState=0,ipAddress='xxx.xx.xxx.xxx',message='ip
xxx.xx.xxx.xxx is
up',Systems='|',DeviceClass='/Ping',deletedTime=null,evid='17b20f8962499f1be8ffffdde':
--> 1
zenactions.log (severity log level 10):
since 2009-02-20 17:23:24 there is nothing about 'mydevice'...
Can anybody explain me what can be the cause that zenoss do not send clear
alert emails.
-------------------- m2f --------------------
Read this topic online here:
http://forums.zenoss.com/viewtopic.php?p=31567#31567
-------------------- m2f --------------------
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