Role: Senior Remedy Developer
Skill Experience on Remedy 6.x & 7.x AR Systems platforms
Location Brooklyn, NY
Total Experience 5 yrs.
Pay Rate : $ DOE
Employment Type Contract Job
Job Duration 6+ Months
Design, customization, integration and delivery of ITSM system, based upon
BMC Remedy v7.5, to be used throughout the organization.
MUST HAVE a solid understanding of BMC Remedy solutions and is familiar with
customization of their products, particularly ITSM 7.
Will work as part of a Global project team, situated across various offices
In depth Development Experience on Remedy 6.x & 7.x AR Systems platforms
(exposure to Remedy 7.5 via Beta Program is very desirable).
Customization and configuration expertise with core Remedy ITSM modules
(Incident/Problem/Change/Asset) as well as the core AR System.
Detailed understanding of Atrium CMDB 2.x
Experience using BMC Service Management Process Model (SMPM)
RDBMS skills )Preferably Oracle)
Working with Remedy in a Unix environment
Java Programming & Development using an Eclipse Based development
Requirements verification and designing *to-be* process
Data Analysis and Mapping data elements across different systems
Working within an iterative methodology, involving end users to define and
agree an ergonomic screen layout and efficient use of system workflow
Note: Communication should be outstanding.
In depth knowledge of IT Service Management - particularly across Incident,
Problem, Change and Configuration Management.
4+ Years Development Experience in Remedy AR Systems Version 6.x & 7.x
4+ Years Development Experience in Remedy ITSM applications Version 6.x &
4+ Years experience of helping organizations take high level process
requirements & Convert them into detailed functional specifications & system
Training & Certification in Remedy products via the official BMC training
Able to develop a Remedy Solution from detailed specifications with minimal
Must be capable of working in both a Windows and Unix environment
Knowledge of Oracle and MySQL
Experience of working as part of a geographically disperse project team
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