Andres wrote:
We bought 50 of these phones and deployed them at customer sites. But after 4 months of operation we have decided that they are completely unfit for our use. The have many bugs. The worst one is the one where the phone stops registering, others include: web page dies, numerous break in the SIP protocol, breaks in the UDP stack, problems with STUN operation, charging for GAPS!, etc...
As a service provider the cost of hiring extra people to attend the increased workload of technical support to customers, far outweighs the $65 price. On the other hand we have most of our customers using the ATA186 and even though it costs 2X of what the Grandsrtream does, it is cheaper for us to support. And add to the fact that ATA186 customers are extremely happy with our service but Grandstream ones are at times infuriated.
These phones might work fine for a small office but do not scale well with the requirements of a service provider. We are now pulling them all out of our network and will be dumping them on eBay. We are beginning our tests with the SPA2000.
Andres. http://www.telesip.net
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