> We have our receptionist setup in a front-desk queue that has 2 phones in > it. > > The incoming call rings directly to the phone for 30 seconds, if not > answered, plays the, "Please wait while we find someone" and then drops > them into a queue. At this point, it rings the operator phone again and > if that fails, the 2nd phone. > > This will bounce back and forth between phones, until finally dropping the > call into our dial-by-name directory if nobody answers. > > We also have both phones in a call group/pickup group, allowing to grab a > call by doing a *7 >
Thanks Doug. I realize there are many things I can do, I was just hoping to use an application command to do it all. What you described might just be what I end up doing. Regards, Mike -- _____________________________________________________________________ -- Bandwidth and Colocation Provided by http://www.api-digital.com -- New to Asterisk? Join us for a live introductory webinar every Thurs: http://www.asterisk.org/hello asterisk-users mailing list To UNSUBSCRIBE or update options visit: http://lists.digium.com/mailman/listinfo/asterisk-users
