From: asterisk-users-boun...@lists.digium.com [mailto:asterisk-users-boun...@lists.digium.com] On Behalf Of Olivier Sent: Wednesday, November 30, 2011 9:27 AM To: Asterisk Users Mailing List - Non-Commercial Discussion Subject: [asterisk-users] Issue with Polycom SPIP650 and its sidecar
Hello, On one location, I've got from time to time (let say one a week) the following issue : the phone SoundPoint 650 works ok (can call or answer, display and sound are ok), the sidecar looses its display : entries on sidecar's LCD screen are not displayed anymore, or names are truncated, or BLF are not shown or updated. I only have one SPIP650 on this system so I can't compare with others. What could be the root cause of this ? Regards I doubt it is an Asterisk related issue, but what version of Asterisk is the phone running on? The most likely probabilities as I see them are (1) network or power issue (2) hardware problem with the phone (3) provisioning issue with the phone (bad sip.ld or such). You could investigate /var/log/asterisk/full to see what kind of call activity occurs around these failures.
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