HI Pete,

Thanks for the links.  After reading all of those, and everything they link to, 
I have a better idea of what’s happening.  What Declude originally called the 
“mystery heap” is apparently the desktop heap, which had a system wide limit of 
48 mb (Win2k and Win2k3), allocated between interactive and non-interactive 
desktops.  Presumably, too many processes are launched, exhausting this heap.  
Setting a smaller value for the per-process allocation (512 kb by default) 
should allow more processes to run.  So all of this makes sense but doesn’t 
explain why my server should have this problem.

My business is so small any more than I could imagine using my smart phone to 
run the mail server.  If it’s the smtp32.exe process causing the crash, then 
that would imply to me that I’ve got a lot of outbound messages all at once.  I 
just don’t see how this could happen.  I’m guessing that we’ve got no more than 
a couple hundred mailboxes spread over 30 domains, and no lists larger than 
200.  So how do I find out where all this outbound stuff is coming from? And is 
there a setting I could use to limit the number of outbound messages sent (or 
processed) at one time?

Any suggestions are appreciated.

Thanks,

Ben

P.S. I wonder what would happen if I moved my software (Imail 2006.23) to a Win 
7 PC or a Windows 2010 server? Just thinking out loud.

From: Pete McNeil
Sent: Wednesday, May 04, 2011 8:34 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] error 0xC0000142 smtp.exe

On 5/4/2011 11:08 PM, Imail Admin wrote:
  Hi,
  Â
  I recall a while back about errors where you get Error #0xC0000142 (The 
application failed to initialize) for smtp32.exe, somehow related to Declude.  
We started getting these recently for no particular reason that I can think 
of.  Is there a setting in Declude that helps with this?

IIRC, this is the "mystery heap" problem and solving it will mostly have to do 
with the setting you're using.

http://kb.imailserver.com/cgi-bin/imail.cfg/php/enduser/std_adp.php?p_faqid=686

There is a particular chunk of memory that runs out if too many 
applications/processes are started at once as children of other processes. In 
your case, for example, too many concurrent instances of SMTP32.exe along with 
a number of other factors.

If I'm guessing correctly, you could suddenly experience this problem due to 
allowing enough SMTP32 processes (usually controlled by the number of 
processing threads you allow) and also having enough mail running through your 
system to exhaust the mystery heap.

This search might help you find what you're looking for in previous discussions.

Hope this helps,

_M


--
Pete McNeil, President
MicroNeil Research Corporation
www.microneil.com
703.779.4909
x7010


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