With declude.cfg you can allocate the # of threads - but what do your logs 
show?  Are sending out a lot of email?

Maybe there are other issues like the box needs more physical ram/processing 
power - does task mgr say all ik kool?  Dunno the answer here - just giving you 
some ideas for things to check..

-Nick

MadRiverAccess.com|Skywaves.com Tech Support
US/Canada 877-873-6482 or International +1-802-229-6574
Emergency Support 24/7: supp...@skywaves.net
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----------------------------------------
 From: "IMail Admin" <imailad...@bcwebhost.net>
Sent: Thursday, May 05, 2011 2:24 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] error 0xC0000142 smtp.exe

  HI Pete,   Thanks for the links.  After reading all of those, and everything 
they link to, I have a better idea of what's happening.  What Declude 
originally called the "mystery heap" is apparently the desktop heap, which had 
a system wide limit of 48 mb (Win2k and Win2k3), allocated between interactive 
and non-interactive desktops.  Presumably, too many processes are launched, 
exhausting this heap.  Setting a smaller value for the per-process allocation 
(512 kb by default) should allow more processes to run.  So all of this makes 
sense but doesn't explain why my server should have this problem.   My business 
is so small any more than I could imagine using my smart phone to run the mail 
server.  If it's the smtp32.exe process causing the crash, then that would 
imply to me that I've got a lot of outbound messages all at once.  I just don't 
see how this could happen.  I'm guessing that we've got no more than a couple 
hundred mailboxes spread over 30 domains, and no lists larger than 200.  So how 
do I find out where all this outbound stuff is coming from? And is there a 
setting I could use to limit the number of outbound messages sent (or 
processed) at one time?   Any suggestions are appreciated.   Thanks,   Ben   
P.S. I wonder what would happen if I moved my software (Imail 2006.23) to a Win 
7 PC or a Windows 2010 server? Just thinking out loud.      From: Pete McNeil  
Sent: Wednesday, May 04, 2011 8:34 PM To: Declude.JunkMail@declude.com  
Subject: Re: [Declude.JunkMail] error 0xC0000142 smtp.exe      On 5/4/2011 
11:08 PM, Imail Admin wrote:   Hi, Â  I recall a while back about errors where 
you get Error #0xC0000142 (The application failed to initialize) for 
smtp32.exe, somehow related to Declude.  We started getting these recently for 
no particular reason that I can think of.  Is there a setting in Declude that 
helps with this?
IIRC, this is the "mystery heap" problem and solving it will mostly have to do 
with the setting you're using.

http://kb.imailserver.com/cgi-bin/imail.cfg/php/enduser/std_adp.php?p_faqid=686

There is a particular chunk of memory that runs out if too many 
applications/processes are started at once as children of other processes. In 
your case, for example, too many concurrent instances of SMTP32.exe along with 
a number of other factors.

If I'm guessing correctly, you could suddenly experience this problem due to 
allowing enough SMTP32 processes (usually controlled by the number of 
processing threads you allow) and also having enough mail running through your 
system to exhaust the mystery heap.

This search might help you find what you're looking for in previous discussions.

Hope this helps,

_M

-- Pete McNeil, President MicroNeil Research Corporation www.microneil.com 
703.779.4909 x7010
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