Hi Jignesh, On Wed, Feb 6, 2013 at 9:07 AM, Jignesh Kakka (jkakka) <jka...@cisco.com> wrote:
> I found webservices to create, get, update, search tickets and create Session. > > In similar fashion I want webservices for > 1. Create,Read, Update customers > 2. Create read update services > 3. Add services to customer and delete services from customer These are not available in OTRS. You can create them yourself, if you need them (and would be of course encouraged to share them with the community!). Alternately you can also use the 'old' XML/RPC based interface which allows for 1 and with very little extension would allow for 2 and 3 but it is more low-level than the Generic Interface you looked at. And of course, if you want we can assist you on a commercial basis if needed. Michiel Beijen Senior Consultant OTRS BV Schipholweg 103 2316 XC Leiden The Netherlands T: +31 71 8200 255 F: +31 71 8200 254 I: http://www.otrs.com OTRS 3.2 - More than a Help Desk System – Process and Customer Management – Be an early bird with our special offer - http://j.mp/11TFPSr _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
