Hi Jignesh, On Wed, Feb 6, 2013 at 9:43 AM, Jignesh Kakka (jkakka) <jka...@cisco.com> wrote: > How can I utilize the Old XML/RPC for these. Can you provide few > pointers/examples to these to create Customer via RPC. > Again to clarify, the OTRS standalone application would be deployed on one > system and Our application wants to communicate to OTRS via SOAP/REST/RPC > whatever method is possible.
What language are you looking at for using? XML/RPC is relatively easy to use from languages such as PHP or Perl, it is a bit inconvenient from Java or .Net. The WSDL which is available for the Generic Interface web services is much more convenient to use from these languages. -- Michiel _______________________________________________ OTRS mailing list: dev - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/dev To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev