The main reason I made those changes it because people who are reporting a
bug as a one-off need to be able to understand. Some people do not know
what "Bug Triager" means all they need to know is that "someone" on the LO
team will change it, and Urgent makes is a simpler phrase that "higher
priority".

I posted this to documentation as I was advised to do this by Tom D in an
off-list email, and also, it was listed in the _Documentation_ Wish-list
section.

Please reply if you have any more questions.

On Friday, 15 February 2013, Sophie Gautier wrote:

> Hi Kieran,
> On 15/02/2013 19:56, Kieran Peckett wrote:
> > I have just de-geeked the BugReport page on the wiki, as well as a few
> > other updates.
>
> Thanks a lot for that, usually it's better to inform the QA team about
> your work/modifications as this is their work that is detail here.
> >
> > Permalink:
> >
> https://wiki.documentfoundation.org/index.php?title=BugReport&oldid=63321
> >
> > Diff:
> >
> https://wiki.documentfoundation.org/index.php?title=BugReport&diff=63321&oldid=62052
> >
> > Full list of changes:
> >
> >    - De-geeked parts of the page
> >    - Changed ALL CAPS (e.g. WRITER) to regular type (Writer)
> >    - Improved Ubuntu instructions on how to get to the terminal, as the
> >    Apps menu in Unity doesn't uses categories.
> >    - Changed some references to OO.o to OO.o and AOO
> >    - Added ADVANCED to the end of the "Extra info for developers" section
> >    header
> >    - Explained the Ctrl+Alt+T shortcut in some Linux distros for access
> to
> >    Terminal
> >    - Improved some English
>
> Something I do not agree with :
> -----------------------------------
> # If you are not sure what component your problem is about,  choose the
> '''Libreoffice''' component. Someone will come and change it later. For
> more information about this, have a look at
> "[[QA/BugTriage|BugTriage]]". If it is an urgent issue (broken parts,
> regression, etc), experienced users can assign it to one of the
> developers listed on the ''[[FindTheExpert]]'' page.
> -------------------------------------
>
> You can't change a 'bug triager' by 'someone', a bug triager is a role
> and a function in our QA project :)
> 'High priority' is something different than 'urgent'. Before filling a
> bug you have to check about its priority. A bug can be urgent for you
> but have a very low priority in term of QA. Here the terminology is
> important for the quality of the bug report.
>
> Kind regards
> Sophie
>
> --
> Sophie Gautier <sophie.gaut...@documentfoundation.org>
> Tel:+33683901545
> Membership & Certification Committee Member - Co-founder
> The Document Foundation
>
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