A sweet grandmother telephoned Mary Hitchcock Memorial Hospital. She timidly
asked,
'Is it possible to speak to someone who can tell me how a patient is
doing?'
The operator said, 'I'll be glad to help, dear. What's the name
and room number?'
The grandmother in her weak, tremulous voice said, 'Norma Findlay, Room
302.'
The operator replied, 'Let me place you on hold while I check with her
nurse.'
After a few minutes, the operator returned to the phone and said, 'Oh, I
have good news.
Her nurse just told me that Norma is doing very well. Her blood pressure
is fine; her blood work just came back as normal, and her physician,
Dr. Cohen, has scheduled her to be discharged on Tuesday.'
The grandmother said, 'Thank you. That's wonderful! I was so worried!
God bless you for the good news.'
The operator replied, 'You're more than welcome. Is Norma your
daughter?'
The grandmother said, 'No, I'm Norma Findlay in 302. No one tells me
shit.'
