On Sat, Jul 07 2012, walt wrote:
> On 07/07/2012 07:33 AM, Allan Gottlieb wrote:
>> Moreover the new printer entry in cups fails to print a test page (the
>> old, cups-installed, entry continues to work).
>
> <sigh> Once again I forgot my number-one fallback move: I always delete
> all the existing printer devices after upgrading cups (or hplip) and run
> hp-setup to reinstall them. It has fixed many similar printing mysteries
> for me in the past.
>
> If in doubt, back up all of your cups configuration files first :)
I think I have done that in the past but let's do it again.
1. By mistake I first did the (working) desktop.
A. All printers deleted (via CUPS).
B. Tried hp-setup. If found the (irrelevant) laserjet and the all
in one officejet. But, at the end, said it couldn't install the
fax since hplip wasn't build with fax support (correct).
C. Everything still works! Can print and scan.
2. Next tried my backup laptop (it does emerge update world a day
before the main laptop). It is called oldlap.
A. All printers deleted (via CUPS).
B. /etc/init.d/cupsd restart
C. hp-setup: Tried Installing officejet. Again (correctly) says
hplip not build with fax support.
D. Fails to print test page (dialog below)
E. Can't print test page from CUPS (pending forever).
F. Can't scan. xsane says "failed to open device 'hpaio:...'"
G. Tried B-F for the laserjet with same bad result
thanks again,
allan
=============== hp-setup dialog =================
oldlap ~ # hp-setup
HP Linux Imaging and Printing System (ver. 3.12.6)
Printer/Fax Setup Utility ver. 9.0
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
(Note: Defaults for each question are maked with a '*'. Press <enter> to accept
the default.)
--------------------------------
| SELECT CONNECTION (I/O) TYPE |
--------------------------------
Num Connection Description
Type
-------- ---------- -----------------------------------------
0* usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless
(direct connection or JetDirect)
Enter number 0...1 for connection type (q=quit, enter=usb*) ? 1
Using connection type: net
-----------------
| SELECT DEVICE |
-----------------
Num Device URI CUPS Printer(s)
--- ----------------------------------------- ------------------------
0 hp:/net/Officejet_7300_series?zc=HPCC9932 Officejet_7300_series,
Officejet_7300_series, HPCC9932
1 hp:/net/HP_LaserJet_P2055dn?zc=lj2055 HP_LaserJet_P2055dn,
HP_LaserJet_P2055dn,lj2055
Enter number 0...1 for device (q=quit) ?0
Setting up device: hp:/net/Officejet_7300_series?zc=HPCC9932
---------------------
| PRINT QUEUE SETUP |
---------------------
Please enter a name for this print queue (m=use model name:'Officejet_7300'*,
q=quit) ?ss
Using queue name: ss
Locating PPD file... Please wait.
warning: No PPD found for model officejet_7300 using new algorithm. Trying old
algorithm...
Found PPD file: drv:///hp/hpcups.drv/hp-officejet_7300_series.ppd
Enter a location description for this printer (q=quit) ?ss lan
Enter additonal information or notes for this printer (q=quit) ?hp-lip
Adding print queue to CUPS:
Device URI: hp:/net/Officejet_7300_series?zc=HPCC9932
Queue name: ss
PPD file: drv:///hp/hpcups.drv/hp-officejet_7300_series.ppd
Location: ss lan
Information: hp-lip
error: Cannot setup fax - HPLIP not built with fax enabled.
---------------------
| PRINTER TEST PAGE |
---------------------
Would you like to print a test page (y=yes*, n=no, q=quit) ? y
warning: hp-testpage should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.12.6)
Testpage Print Utility ver. 6.0
Copyright (c) 2001-14 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
error: Unable to communicate with device (code=12):
hp:/net/Officejet_7300_series?zc=HPCC9932
error: Unable to print to printer. Please check device and try again.
note: If an error occured, or the test page failed to print, refer to the HPLIP
website
note: at: http://hplip.sourceforge.net for troubleshooting and support.
Done.
oldlap ~ #
