Try setting a rule for port 80 or https and setting a longer time out.
----- Original Message ----- From: "Mitch Planck" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Wednesday, October 09, 2002 11:56 AM Subject: [isp-security] sonicwall/hotmail > Hi all, > I've been working with a client for a bit on a perplexing problem. They have > a small Sonicwall firewall which seems to work fine, except for one thing - > it sometimes blocks hotmail and yahoo mail access. > > Here are the symptoms: you can login to the hotmail website most of the > time, but not all the time. These times can be from one login to the next, > just minutes apart. Sometimes it will go to an error page in the web browser > saying the site is unavaliable. Also, once logged in, you can usually send > and receive mail, but not all the time. Sometimes you will not be able to > send mail - after clicking on send, nothing happens. Similar symptoms from > yahoo mail. > > Here's what I've already tried: > Thinking that what you pay for it what you get (nothing), I started with > blaming hotmail, but since the hotmail access was fine at almost same time > and with the same account and the same computer over a dial-up connection as > it wasn't working from behind the firewall. Also, I removed the firewall at > one point for a different reason and hotmail worked flawlessly during this > period of time. I tried getting in touch with hotmail tech support, hah, no > luck there, but I did stumble across the fact that you can use Outlook > Express or Outlook 2002/XP to access your hotmail account. Add a new account > and select HTTP and put in your hotmail account number and it goes. With > this in place behind the firewall there is never a problem with hotmail > access. I also called Sonicwall tech support and the techie there said that > there are no known issues with hotmail, just to try setting the security to > medium in IE. It already was. > > Has anyone run across this or know what may be going on? I'm not entirely > convinced that it's the firewall blocking it, but I can come up with no > other logical conclusion. > > Thanks in advance, > Mitch Planck, CNE, CCNA > > ____________ The ISP-SECURITY Discussion List ____________ > To Join: mailto:[EMAIL PROTECTED] > To Remove: mailto:[EMAIL PROTECTED] > Archives: http://isp-lists.isp-planet.com/isp-security/archives/ > To Remove: mailto:%%email.unsub%% > > ____________ The ISP-SECURITY Discussion List ____________ To Join: mailto:[EMAIL PROTECTED] To Remove: mailto:[EMAIL PROTECTED] Archives: http://isp-lists.isp-planet.com/isp-security/archives/ To Remove: mailto:[EMAIL PROTECTED]
