I've been monitoring everything all day and I am quite sure nobody has caused any reason for hurt feelings.

-----Original Message----- From: Rick Ely
Sent: Wednesday, July 19, 2017 11:40 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws still disappearing

Hi All,
Please remember that simply because we are running the same Windows version,
the same JAWS version and the same application does not mean that our
computers are in any way identical. Over time, all kinds of junk can get
installed that we are not aware of, lots of pieces of applications run in the background and unless we look at those, we don't know they are running. All of that makes it a challenge for tech support staff to figure out solutions. Lots of us have commented on JAWS going silent, most of us have stated what we have
had to do to get the little guy talking again. Jim's statement was not meant
to say that others of us were crazy or incompetent. His report was just one
more bit of evidence for the Freedom sleuths to use to correct the issue.
Rick

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Wednesday, July 19, 2017 11:21 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws still disappearing

Well, no point in being a smart-alec, I did not say the rest of us are just
losing our minds. I was just reporting what was going on over here, like all
of us do on this list. This way we all know what is happening on different
machines. No, no issues using Internet Explorer at all on my machine. Sorry if
this upsets you. Smiles.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of The Iowa Gal
Sent: Wednesday, July 19, 2017 12:10 AM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws still disappearing

So if you're not having the issue, the rest of us are just losing our minds,
huh? Here's another vote for it being an I.E. problem.


-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Jim Flusche
Sent: Tuesday, July 18, 2017 5:15 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws still disappearing

This is Not a Internet Explorer issue. I am running latest Jaws 18, the
Creators update, office 365, current updates to all. I am having no issues.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of JM Casey
Sent: Tuesday, July 18, 2017 4:41 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws still disappearing

I always used to have these sorts of issues with iE...any version, of either
JAWS or IE. I finally pretty much switched 100% to firefox and now everything
works like a charm.

-----Original Message-----
From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On
Behalf Of Steve
Sent: Tuesday, July 18, 2017 4:07 PM
To: jaws-users-list@jaws-users.com
Subject: Re: [JAWS-Users] Jaws still disappearing

Just to add to this, I have the same issue with Jaws 16 through 18 on a Win
7 Ultimate system.

It invariably seems to correlate to the use of IE 11. It is not duplicatable,
but it does happen with enough consistency that there's got to be a bug
somewhere in the program.

When it happens, if I can get Jaws to stumble-and-bumble to the process
manager, I can close IE and reload Jaws. Oftentimes, Jaws is so sluggish i.e.
not quite non-responsive -- that I end up loading System Access to go and
close IE11 and Jaws.  Then, I can re-load Jaws and its happy.

If I use a competitive screen-reader, I've not encountered these issues.

Steve
----- Original Message -----
From: <mi...@orbitelcom.com>
To: <jaws-users-list@jaws-users.com>
Sent: Monday, July 17, 2017 10:06 AM
Subject: Re: [JAWS-Users] Jaws still disappearing


Hi Miriam,  The mysterious and annoying behavior you describe also
happens to me on occasion.  Likewise, I have the latest JAWS 18 with
Windows 7 and a 64 bit system.
Short of rebooting the system, applying the hot key sequence I have
assigned to JAWS 18 will sometimes return speech but it's all
guesswork and when the hot key fails to return speech, I am forced to
restart the system.  Lastly, it seems to happen when tabbing away from
an open web site but beyond this pattern, I remain puzzled by this
annoyance.  Mitch

"The problem with quotes on the Internet
       is that people instantly believe they're real."

                       -(Abraham Lincoln)

-----Original Message-----
From: Miriam Vieni
Sent: Monday, July 17, 2017 6:52 AM
To: jaws-users-list@jaws-users.com
Subject: [JAWS-Users] Jaws still disappearing

Even after this latest update, Jaws occasionally and unexpectedly goes
silent when I change from one window to another. Jaws 18, Windows 7 .
Office
365, 64 bit computer. None of the key strokes that have been
suggested, appear to work. I go to the desktop and wait. Nothing
happens. If I press the power  button lightly, just before the
computer turns off, Jaws starts to talk. But I can't, at that point, stop
the computer from turning off.
It
just happened to  me again. Very frustrating! Is this happening to
anyone else? What do you do when it happens?

Miriam


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