Hi Al, It sounds like your email client is asking you to insert your password as if your email provider has forgotten it or something. Are you saying that you never had a password, or you haven't entered it when getting this message? If you don't know your password a new one will need to be created from the sounds of things. Sometimes in Outlook Express the Protected Storage component gets corrupted, and I get the same message, but reinstalling OE6 repairs it, then entering my password makes everything right again. Try entering your password to see if that helps, if you have it.
Take care. Mike. Go Dodgers! Sennt from my iBarstool. Arguing with a woman is like reading a software license agreement. In the end you have to ignore everything, & click I agree. ----- Original Message ----- From: Al Sorrentino To: jaws-users-list@jaws-users.com Sent: Tuesday, April 24, 2018 9:52 AM Subject: [JAWS-Users] Problem with receiving e-mails and password Hi Everyone, I have JAWS 13, Windows 7 and Outlook 2010 In the past couple of weeks, I have been having problems receiving e-mails. Usually I would receive from 150 to 200 e-mails a day. Now I am lucky if I receive 100 e-mails a day. This problem must have started a few weeks ago. In the past, as soon as I would turn on my computer all my new e-mails would instantly appear and now it takes quite a long time for them to appear. I have sent myself test e-mails to see, but even if I press F-9, my new e-mails will not appear quickly as they did in the past. Around the same time of this problem happening, when ever I was in my Outlook screen either preparing an e-mail, or reading my e-mails, I would get a pop up saying something to the effect of Internetproviders name and it would ask me to enter my password which I never had. As soon as I would press Escape it would take me back to my document. Before, it may have happened once a day, but today it is happening every minute or so. It is quite annoying. I am sure that these two problems are somehow connected. For a very long time I had Verizon as my provider and for some reason Verizon purchased AOL and they are running the e-mails. Any help will be greatly appreciated on how I can alleviate these problems. Al Sorrentino alsorrent...@verizon.net For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
