Sherry/Judith
I think her problem is that 7.5 is not uninstalled yet, just 7, unless
I'm wrong about that. Even if she deletes the 7.5 folders and runs cc, my
experience is that it will leave junk that may not affect L8 but will affect
the running of her machine down the line. If she has 7.5, do a re-install of
that to get an install.log, then use unwise.exe to uninstall, custom option, ok
all requests to uninstall all features. Her data files will not be affected,
but never hurts to copy somewhere else.
Prescott Smith presku...@yahoo.com
============================================================================
From: Sherry/Support [she...@legacyfamilytree.com]
Sent: Saturday, December 14, 2013 01:47 PM
To: legacyusergroup@legacyusers.com
Subject: Re: [LegacyUG] Uninstalling Legacy 7.5
Legacy v7 and v8 have different install folders. v7.5 won't install over v8. I
recommend CCleaner by Piriform for cleaning out the registry, but the Legacy
uninstall generally does a pretty good job of doing that.
Judith, after uninstalling Legacy, the c:\Legacy folder remains in order to
protect your data, saved settings, media, webpages, etc - anything that was
changed or added during your use of Legacy is not deleted.
If you're sure that everything is out of the c:\Legacy folder that you want to
save, just delete the folder.
Sincerely,
Sherry
Technical Support
Legacy Family Tree
On Sat, Dec 14, 2013 at 11:09 AM, grayscot2 < graysc...@gmail.com > wrote:
Judith,
My experience with manual deletions and then trying to "clean" the
registry has not been good. If you still have 7.4 or can get it from Legacy, I
would follow the same route you just did. Maybe even if you have to re-install
Legacy 7 over it to get the install.log file back.
-----------------------------------------
Prescott Smith presku...@yahoo.com
============================================================================
From: Judith [ judithsfamilyt...@gmail.com ]
Sent: Saturday, December 14, 2013 01:00 PM
To: legacyusergroup@legacyusers.com
Subject: RE: [LegacyUG] Uninstalling Legacy 7.5
I reinstalled Legacy 7, and was able to uninstall it. However, I still have
Legacy 7.4 in my C:drive with no INSTALL.LOG.FILE, is there a solution. If I
delete it all, all the files under Legacy in the C:drive and then clean the
registry, would that do it? Or can I manually delete the Legacy registry files.
I don't want to mess up legacy 8, but I can reinstall that if needed.
Judith
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