I agree, Jean-Marie, they do need to do so something to improve their service. I have just had an email from them asking ME to apologise to THEM for making people on this lute list aware of the problems I have had. They accuse me of not being able to download a file. However, it seems from other remarks on this list that I am not the only one who is incapable of saving a file!
They have also offered me one file to download at a time - many tracks. I can't be bothered. Poor Franco Pavan - a player well-worth hearing. Hopefully in the future he will record with a proper record company, one which doesn't accuse its customers of being incompetent in the most basic of computer operations. They obviously read this list. I'm sure some of you have had no problems, but clearly some of us have had problems. Apparently we should all apologise to them, so here goes: I am indeed sorry I bothered trying to download one of your discs. It won't happen again. Rob On 28/03/2008, Jean-Marie Poirier <[EMAIL PROTECTED]> wrote: > > I had the same problem with tthem Rob, for other downloads... They > eventuelly sent me a different address system and I could download what I > had paid for, at 2 ko/second... It took the day ! > > They should do something to improve their service and make it reliable. > Too bad, especially as they have good music to propose ! > > Best, > > Jean-Marie > > ======= 28-03-2008 08:20:28 ======> > >---------- Forwarded message ---------- > >From: Rob MacKillop <[EMAIL PROTECTED]> > >Date: 27 Mar 2008 23:05 > >Subject: Re: [LUTE] WG: Charles Mouton lute music EL 082326 > >To: wolfgang wiehe <[EMAIL PROTECTED]> > > > >I had a problem with this. I paid for the download with paypal. The money > >was taken out of my account, but the download didn't work. Now I'm going > to > >have to negotiate downloading the files again for free, or get my money > back > >- not easy when you don't speak the language. Take care. > > > >Rob > > > > > > On 27/03/2008, wolfgang wiehe <[EMAIL PROTECTED]> wrote: > >> > >> > >> -----Ursprungliche Nachricht----- > >> Von: E lucevan le stelle [mailto:[EMAIL PROTECTED] > >> Gesendet: Sonntag, 23. Marz 2008 13:34 > >> An: E lucevan le stelle > >> Betreff: Charles Mouton lute music EL 082326 > >> > >> > >> Charles Mouton lute music by Franco Pavan EL 082326 > >> > >> Dear friends of Music, > >> we are very proud to present you a wonderful recording: > >> http://www.elucevanlestelle.com/le-mouton-fabuleux/ > >> Best regards from > >> E lucevan le stelle Records > >> > >> > >> -- > >> > >> To get on or off this list see list information at > >> http://www.cs.dartmouth.edu/~wbc/lute-admin/index.html > >> > > > >-- > > > > = = = = = = = = = = = = = = = = = = > > [EMAIL PROTECTED] > http://poirierjm.free.fr > 28-03-2008 > > > > --
