I'm actually not sure how to even explain this issue....

I've been using MapGuide for sometime now and have started using the react 
viewer, I think it's a great piece of work, I'm not sure if the following error 
is part of it or mapguide itself.

The issue is the application renders fine on 95% of my users browsers, however 
a few are experiencing some issues:

  *   The interface renders correctly
  *   From all points of view the session is created and active
  *   All external layers render
  *   The user is using Chrome
  *   The user is receiving the following error: Failed to load resource: the 
server responded with a status of 559 (MgInvalidArgumentException)
  *   If the user accesses the site via Edge Browser it loads correctly...
  *   If the user accesses the site from another PC it works correctly...

I don't know how to debug or even investigate...

I've tried:

  *   Rebooting server
  *   Restarting IIS
  *   Restarting MGServer instance
  *   Clearing chrome browser cache / history
  *   Using a username and password
  *   Kicking the PC
  *   Intimidating stares ><
  *   Trying to clear php sessions on the server
  *   Starting a session on another PC and copying the URL to the effected 
users PC

I'm confused as it's only effecting that user on the one specific PC, even 
loading the site as another user on the same PC works....?

I think it has something to do with the user accessing a session created in the 
office then trying to pop back into the same session when they take their 
laptop home and connect via the VPN, or trying to access another users session 
using the sessionId (also would kind of expect this just to work?). some kind 
of permission thing ... it's not creating all the resources to correctly 
initialize the map....?

This is on the MapGuide 4.0.0.10048, Windows 10.0.19045 Build 19045 (Version 
22H2 OS Build 19045.2604), IIS (Version 10.0.19041.1)
Access Log:
<2023-06-21T09:01:45>     11316            10.12.0.168      Anonymous         
GetResourceData.1.0.0:3(Session:0d0b427e-0fbe-11ee-8000-005056aad8bf_en_MTI3LjAuMC4x0AFC0AFB0AFA//MainMap.Map,RuntimeData,)
 Success
<2023-06-21T09:01:45>     10432            10.12.0.168      Anonymous         
QueryFeatures.1.0.0:7(Session:0d0b427e-0fbe-11ee-8000-005056aad8bf_en_MTI3LjAuMC4x0AFC0AFB0AFA//MainMap.Map,MgStringCollection,MgGeometry,4,,1,5)
 Failure

Error Log:

<2023-06-21T09:01:45>     10432            10.12.0.168      Anonymous

 Error: Invalid argument(s):

        The map display width cannot be less than or equal to zero.

 StackTrace:

  - MgRenderingServiceHandler.ProcessOperation() line 83 file 
C:\working\build_area\mapguide\4.0.0\x64\MgDev\Server\src\Services\Rendering\RenderingServiceHandler.cpp

  - MgOpQueryFeatures.Execute() line 125 file 
C:\working\build_area\mapguide\4.0.0\x64\MgDev\Server\src\Services\Rendering\OpQueryFeatures.cpp

  - MgServerRenderingService.QueryFeatures() line 1194 file 
C:\working\build_area\mapguide\4.0.0\x64\MgDev\Server\src\Services\Rendering\ServerRenderingService.cpp

  - MgServerRenderingService.RenderForSelection() line 1570 file 
C:\working\build_area\mapguide\4.0.0\x64\MgDev\Server\src\Services\Rendering\ServerRenderingService.cpp

Open to any suggestions at this time.

I'll go through any changes I've made to see if I've effected the session 
creation at some stage....
Regards
Adam



Note:
This message is for the named person's use only.  It may contain confidential, 
proprietary or legally privileged information.  No confidentiality or privilege 
is waived or lost by any mistransmission.  If you receive this message in 
error, please immediately delete it and all copies of it from your system, 
destroy any hard copies of it and notify the sender.  You must not, directly or 
indirectly, use, disclose, distribute, print, or copy any part of this message 
if you are not the intended recipient. The Port of Brisbane reserves the right 
to monitor all e-mail communications through its networks.
If you have received this transmission in error please let us know by 
contacting us on +61 7 3258 4888 or by reply E-Mail to the sender.
Any views expressed in this message are those of the individual sender, except 
where the message states otherwise and the sender is authorised to state them 
to be the views of any such entity.
 
Thank You.
_______________________________________________
mapguide-users mailing list
mapguide-users@lists.osgeo.org
https://lists.osgeo.org/mailman/listinfo/mapguide-users

Reply via email to