On Mon, Feb 20, 2017 at 9:34 AM, michael kapelko <korn...@gmail.com> wrote:
> Hi. > I would says from my personal experience that stackoverflow is a great > place to find answers to common questions and, what's more important, to > see most upvoted answers. > Mailing list/forum doesn't have that. > > I would also say that moving to Stackoverflow from Mailing list/Forum is > like moving from self-hosted SVN to Github: the idea is the same, but > implementation is more convenient (e.g., no need to attach complete files > where you only need a tiny pull request). > > Thanks. > You are forgetting that the mailing list is not only for supporting users/answering questions. For that SO is indeed useful. However, SO is completely useless as a medium for having a discussion - such as this one. In fact, such topics get routinely locked there as not being constructive. Also the mailing list is not a bug tracking system (like the issues page on Github). Ever tried to have a meaningful discussion using the issues system there? In fact, that is the part of Github that is the most heavily criticized and hated, because it is neither a proper bugtracker (lacks more advanced features to track/assign/classify the problem reports) and neither a proper discussion forum. Then there is the aspect of convenience. From my experience as a developer supporting a few projects, I don't have means nor time to check 10 different websites with 10 different systems every day for what is new and who needs help. I wouldn't be doing anything else. Email may sound archaic but it is a great timesaver - because the issue comes to me instead of me having to search for it. On many forums people are whining that their questions are not being answered - guess why. If the developer doesn't come there and read the entire forum every day (super time consuming!), they may never see it. Setting up notifications is not really a solution - it still requires you to context switch, load that page, remember what login you had for that system, answer the issue - in the same time two or three things could have been handled already if I was able to use email directly - especially when I am doing it on my own time. This is why e.g. Github allows to reply to issues by email as well. I encourage anyone suggesting that the list moves to some new shiny thing XY, because it is better/nicer/more modern/I don't like e-mail/forum/etc to consider these issues in the future. You are getting free support, so making the life easier for the project leads like Robert is probably the least they can ask for in exchange. All the best, Jan
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