My apologies I accidently used the same subject as a previous poster.
Good Afternoon
I am runnng OTRS 1.3.2 on a fedora core 2 box.
We recently ran out of hard drive space and our php database crashed.
Now when I try to view certain pages I get the following error message:
Software error:
Got no ArticleID! at ../..//Kernel/Output/HTML/ArticleCheckPGP.pm line
32.For help, please send mail to the webmaster ([EMAIL PROTECTED]), giving
this error message and the time and date of the error.
The following appears in the system log:
Mon Jun 20 13:56:36 2005 error OTRS-CGI-10 No article found for
TicketID 65975!
Mon Jun 20 13:56:04 2005 error OTRS-CGI-10 No article found for
TicketID 65988!
Mon Jun 20 13:54:03 2005 error OTRS-CGI-10 No article found for
TicketID 65988!
Mon Jun 20 13:52:01 2005 error OTRS-CGI-10 No article found for
TicketID 65988!
Mon Jun 20 13:51:34 2005 error OTRS-CGI-10 No article found for
TicketID 65975!
I searched for the tickets in phpmyadmin and i found the tickets but no
information was caputred and when I try to view the tickets in articles
there is nothing. I thought that by deleting the tickets out of the
tickets
queue the problem would be resolved but it still exists.
I have spoken to the administrator of the box but he has no idea on how we
can fix the problem.
Any ideas?
Thanks
Rudi
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