Hi,
my interface message is that:
Panic, user authenticated but no user data can be found in OTRS DB!!
Perhaps the user is invalid.
My log says:
[Thu Jan 28 10:45:40 2016][Error][Kernel::System::User::UserLookup][922]
No UserID found for 'johndoe'!
[Thu Jan 28 10:45:40 2016][Error][Kernel::System::User::UserLookup][922]
No UserID found for 'johndoe'!
[Thu Jan 28 10:45:40 2016][Error][Kernel::System::User::UserAdd][348]
Need UserEmail!
[Thu Jan 28 10:45:40
2016][Error][Kernel::System::Auth::Sync::LDAP::Sync][281] Can't create
user 'johndoe' (uid=johndoe,ou=People,dc=aaa,dc=bb) in RDBMS!
[Thu Jan 28 10:45:40 2016][Error][Kernel::System::User::UserLookup][922]
No UserID found for 'johndoe'!
The point is, Why? Why it can't?
[Thu Jan 28 10:45:40
2016][Error][Kernel::System::Auth::Sync::LDAP::Sync][281] Can't create
user 'johndoe' (uid=johndoe,ou=People,dc=uff,dc=br) in RDBMS!
--
Cosme Corrêa
+55 21 4042-6606
CanalSAC
O Nosso Negócio é Relacionamento
---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
