I wanted to add a word of caution with regard to the Surface Display Dock. I purchased the Surface Display Dock in the hopes of running 2 x 2560x1440 monitors via the two mini display ports in the dock. Something the device should well be able to do. I am using a Surface Pro 4 with the display dock and have applied all the latest firmware and driver updates I can find. I am using two mini-DP to full size DP cables so no adapters.
At the moment I am struggling to get reliable connection to just ONE of my BENQ BL2420PT monitors. Given up on two for now. After trying every possible solution I can think of and find online, this is what I end up doing just to get it displaying on one of the external monitors about 90% of the time. 1. Unplug the power from the display dock. (I also remove the connection from the Surface but I'm not sure I need to) 2. Wait for 45-60seconds. 3. Plug the power cables back into the dock and connect the dock to the SP4 4. Turn the SP4 on. This is the ONLY way I can get the device to display on my external monitor and even then it's only 90% of the time. I've also changed the power settings to ensure the SP4 doesn't go into sleep mode as it never comes back with the external display working. I have also used the same Display Dock and SP4 in another office using a DELL monitor at 1920x1080 and it seems to work far more reliably. Can't easily confirm if the issue is more related to the BENQ monitor or the Display Dock at this time. It really shouldn't be too much to expect these things just work surely. Cheers Anthony From: ozdotnet-boun...@ozdotnet.com [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid Sent: Tuesday, 12 January 2016 10:37 AM To: 'ozDotNet' <ozdotnet@ozdotnet.com> Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved? Something else to be aware of. https://www.microsoft.com/surface/en-us/support/hardware-and-drivers/troubleshoot-docking-station-surface-dock "Monitors that aren't supported with Surface and Surface Dock The monitors listed below have connection issues with Surface and Surface Dock. We are working with third parties to resolve these issues and will update this page when new information is available." Acer XB280HK AOC G2460PG Dell U2312HM (FW A05) U2212HMt U2412Mb (FW A01) U2412Mc U2414Hb (FW A00) U2515Hc (FW A01) U2715Hc (FW A00) U2913Wm (FW A03) Regards Adrian Halid From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Nick Randolph Sent: Tuesday, 12 January 2016 6:40 AM To: ozDotNet <ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com>> Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved? Just as a heads up for those with older monitors that for whatever reason have DVI but not HDMI or DisplayPort. For some insane reason the new MS Surface Dock doesn't support DVI (and yes I know you need an adapter). Ironically the Surface Book itself doesn't have an issue with DVI monitors (again using a mini DisplayPort to DVI converter). Nick Randolph | Built to Roam Pty Ltd | Microsoft MVP - Windows Platform Development | +61 412 413 425 | @btroam | skype:nick_randolph The information contained in this email is confidential. If you are not the intended recipient, you may not disclose or use the information in this email in any way. Built to Roam Pty Ltd does not guarantee the integrity of any emails or attached files. The views or opinions expressed are the author's own and may not reflect the views or opinions of Built to Roam Pty Ltd. From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid Sent: Tuesday, 12 January 2016 9:24 AM To: 'ozDotNet' <ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com>> Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved? Unfortunately I don't have the budget for a new monitor. I don't think a MST Hub will work with my current monitor resolutions. >From what I have researched I think I will need both the dock and a USB 3 to >DisplayPort External Video Card. http://www.microsoftstore.com/store/msaus/en_AU/pdp/Microsoft-Surface-Dock/productID.326743400 https://www.ple.com.au/ViewItem.aspx?InventoryItemId=618616 This way I can run * The surface pro 4 display * Two 1920x1200 monitors off the docking station * 2560x1440 monitor from the USB3 external video card. I am still trying to find out exactly what the surface pro 4 supports with the docking station. Their tech specs on their website don't really give too much information. Regards Adrian Halid From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Ken Schaefer Sent: Monday, 11 January 2016 2:50 PM To: ozDotNet <ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com>> Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved? DisplayPost ports support multiple streams, so you can either use an MST hub to split the stream -or- you can just buy a monitor that supports daisychaining (DP-in and DP-out), and you can daisychain your monitors together. The Intel HD GPUs support 4 streams (one is for the internal display, so 3 external monitors) My understanding is that the Intel GPU in the SB can drive 2 x 4K external monitors plus the on-board display. I'm surprised that the SP4 can only drive 3x external monitors at 1080i as there seems to be sufficient grunt and bandwidth in the Intel HD chips to drive more. Personally though, I'd just buy a 4k monitor. :) You get the same pixels as 4 x 1080i monitors, in a lot less space and no annoying bezels dividing up your screen. From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid Sent: Monday, 11 January 2016 2:52 PM To: 'ozDotNet' <ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com>> Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved? Thanks Will check it out Regards Adrian Halid From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of David Loo Sent: Monday, 11 January 2016 11:33 AM To: 'ozDotNet' <ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com>> Subject: RE: Have Surface Pro 4 multi monitor Display issues been resolved? Hi Adrian You can buy a MST Hub that can connect up to 4 monitors (1920 x 1080 max) on a single display port. Check out ALogic MST Hub for DisplayPort. I bought one for SP3 and SP4, but I have now moved away from multiple monitors and purchased a 40 inch UHD 4K monitor which is like have having 4 x Full HD monitors. Regards, David Loo From: ozdotnet-boun...@ozdotnet.com<mailto:ozdotnet-boun...@ozdotnet.com> [mailto:ozdotnet-boun...@ozdotnet.com] On Behalf Of Adrian Halid Sent: Monday, 11 January 2016 11:16 AM To: ozdotnet@ozdotnet.com<mailto:ozdotnet@ozdotnet.com> Subject: Have Surface Pro 4 multi monitor Display issues been resolved? Just wanted to see if there was an update on if the display issues have been resolved on the surface pro 4. I want to switch to a Surface Pro 4 to make travelling easier and replace my large Dell Latitude E6530 laptop. I currently use a dell dock which allows me to use the 3 external displays plus the laptop display 1. 1920x1080 (laptop) 2. 1200x1920 (Dell U2412M) 3. 1200x1920 (Dell U2412M) 4. 2560x1440 (Asus PB278Q) I am hoping that I can still have 4 displays with a surface pro 4 and the docking station. But don't think this is possible as there are only 2 mini display ports on the dock. Regards Adrian Halid
