Rob, thanks -
I had rebooted several times... bobkus...
but I followed the dots on the link you sent and copied those folders onto my 
external hard drive
and most of them onto a CD  (the critical folder was my SENT batch -- as any 
email that was important was answered :-) )

I'm not sure where the safest place is to download Netscape 7.something - I 
don't have a copy
on disk - I downloaded from the web at some point... and earlier version came 
installed.

any further suggestions happily accepted :-)

xo,
ann



---- Rob Studdert <distudio.p...@gmail.com> wrote: 
> On 31/03/2010, ann...@nyc.rr.com <ann...@nyc.rr.com> wrote:
> > Oy --
> > Any ideas would be appreciated..  I can't get into my address book, even.  
> > It crashed
> > (coincidence ??? hmmm) just after I accepted the latest WINDOZE upgrade... 
> > I tried to debug
> > to no avail... interestingly, I could trick the computer into using my 
> > older version of netscape (4.6?)
> > but my beautifully organized netscape 7.0 with 13,000 sent messages and 
> > about 5,000 in the inbox
> > cant be reached... I can use this - the online mailbox, ok but the sent 
> > mail folder on old netscape
> > I can't access...
> >
> > suggestions would be appreciated... for one - a way to retrieve all that is 
> > in there (even if I cant
> > send mail in that fashion)
> >
> > I loved the way Netscape 7.0 worked - until it failed... everything was so 
> > tidy.. ah well
> >
> > on the upside, I just sold an item on ebay that will cover the one night 
> > I'm staying over in
> > that hotel in Chicago on May 7th... the nostalgia trip for me - not sure if 
> > I told the whole
> > lsit about it, but it is the Inn of Chicago and used to be the St Clair.. I 
> > lived there for about
> > 4 years, just before and in the early years of WWII..
> 
> Hi Ann,
> 
> Initially I would reboot and attempt to open the application again, if
> that fails then make a back-up copy of the mail folder then reinstall
> the application.
> 
> See Backing up the Netscape 7.x for Windows email folder
> http://www.hawaii.edu/askus/615
> 
> If that fails you might have to attempt to repair the mail files (not pretty).
> 
> Good luck!
> 
> -- 
> Rob Studdert (Digital  Image Studio)
> Tel: +61-418-166-870 UTC +10 Hours
> Gmail, eBay, Skype, Twitter, Facebook, Picasa: distudio
> 
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