From: "William Robb"
From: "John Celio"
> I just got my DA* 16-50 back from repair, but I didn't have to pay for
> it: my email to Ned Bunnell, in which I expressed my extreme
> disappointment that my lens would go bad while sitting on a shelf for
> four months, apparently convinced C.R.I.S. to see my point of view. I
> don't like having to be a squeaky wheel to get problems solved, but I
> think in this case it was worth it. Let's hope the repair sticks this
> time.
I really think Pentax should just man up and put a damned near forever
warranty on these lenses. It's their crap technology, why should we have to
pay for it over and over?
At the very least, it shouldn't be a profit center for them.
I don't think they make a profit from repairs. I thought Pentax had
out-sourced repair work?
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