Thanks for the reply. It's definitely not spamdyke, as we do not have this 
installed. When Inter7 did the setup for is SpamAssassin was installed.

Here's what I've got in my log file, it's qmail-smtpd doing the rejection.

@400000004e5539281689fb3c tcpserver: ok 10664 
mail.poncacity.net:70.254.229.3:25 :70.254.229.27::53562
@400000004e5539281aedc6a4 CHKUSER accepted rcpt: from 
<rwri...@callisto.poncacity.net:unknown:> remote 
<callisto.poncacity.net:unknown:70.254
.229.27> rcpt <rwri...@poncacity.net> : found existing recipient
@400000004e5539281db9851c qmail-smtpd: senders must have valid reverse DNS
@400000004e5539281dbe47dc tcpserver: end 10664 status 256

Part of the problem here is that I can't figure out what they've hacked to get 
qmail-smtpd to do the rejection. In my /var/qmail/control directory there is 
an 'rdns' file with a value of "1"; rdns checking is either on or off. 

Any further ideas?  I suppose this may be a lesson for the boss to "install 
your own mail server" but that bridge is already crossed. If there's no clear 
answer I'll just have to call Inter7 for support and let them deal with it.

Rob

On Wednesday 24 August 2011 11:49:44 Eric Shubert wrote:
> That would take care of things if the rejection is due to an RBL, but
> the rejection is stated as being due to lack of rDNS, which is
> different. The only thing I know of that rejects due to missing rDNS
> (using qmail) is spamdyke (a very good anti-spam tool btw).
> 
> What specifically is causing the reject? You might post a sample from
> your smtp log if you can't tell. If it's spamdyke, then the spamdyke
> config has several ways of whitelisting.
> 
> > http://cr.yp.to/ucspi-tcp/rblsmtpd.html
> > 
> > Edit your tcp.smtp file and put the address in and set RBLSMTPD="" and it
> > will bypass the RBL check for that IP address. Afterwards, rebuild your
> > tcp.smtp.cdb file (depending on how your built your toaster it'll be as
> > easy as "qmailctl cdb", or some other manual command)
> > 
> > Hope that helps.
> > 
> > On 11-08-24 9:14 AM, "Rob Wright"<debian...@poncacity.net>  wrote:
> >> Greetings. I hope this list is still intact and that I'm on-topic. I've
> >> searched for a solution and haven't been able to come up with anything.
> >> 
> >> I've got a problem sprung up recently and can't quite figure out how to
> >> get
> >> around it. While I'm waiting for a bureaucracy to unsnaggle some DNS
> >> information on their side, is there anyway for us to whitelist a single
> >> mail
> >> server that's being rejected for not having rDNS? The mail server is
> >> known to
> >> us and I feel comfortable with taking this action. Hopefully this won't
> >> be a
> >> permanent solution but just a dirty hack while I wait for others to do
> >> their
> >> jobs.
> >> 
> >> We've got a vanilla Inter7 installed vpopmail/qmail system and I have
> >> not been
> >> able to figure out of this is do-able or not. If it's possible how can I
> >> go
> >> about doing so?
> >> 
> >> Thanks for any help or pointers.
> >> 
> >> Rob Wright
> >> debian...@poncacity.net
> 
> 

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