I'm certain it's a patch to qmail-smtpd, but I've never dealt with it either. 
Based on the replies I've received so far I looks like my next call is going 
to be to Inter7. 

I've tried putting the IP address into tcp.smtp but that's not done the trick, 
it's like the rDNS lookup is happening first and disregarding everything else. 
This is sure to be the place to look, and maybe if I can figure out what patch 
is being used I'll find some other tcp.smtp variables that might do the trick.

I would have liked to have had Postfix installed but at the time it wasn't my 
call. It may be time to revisit that solution. This is exactly the kind of 
thing I've been afraid of. 

Thanks for the help everyone. I appreciate it.

Rob 

On Wednesday 24 August 2011 13:28:19 Eric Shubert wrote:
> Sorry, that's something I've never seen before. I'm guessing it's a
> patch to qmail-smtpd, but that's not worth much.
> 
> As a short term work-around, you might try adding an entry to the
> tcp.smtp file for the server in question, with the RELAYCLIENT=""
> variable set, eg:
> 70.254.229.27:RELAYCLIENT="",...(plus whatever other variables your
> server uses typically)
> This will essentially make your server an open relay for that IP
> address. I expect this would work, but be careful with it. And don't
> forget to "qmailctl cdb" after changing the tcp.smtp file.
> 
> > Thanks for the reply. It's definitely not spamdyke, as we do not have
> > this installed. When Inter7 did the setup for is SpamAssassin was
> > installed.
> > 
> > Here's what I've got in my log file, it's qmail-smtpd doing the
> > rejection.
> > 
> > @400000004e5539281689fb3c tcpserver: ok 10664
> > mail.poncacity.net:70.254.229.3:25 :70.254.229.27::53562
> > @400000004e5539281aedc6a4 CHKUSER accepted rcpt: from
> > <rwri...@callisto.poncacity.net:unknown:>  remote
> > <callisto.poncacity.net:unknown:70.254
> > .229.27>  rcpt<rwri...@poncacity.net>  : found existing recipient
> > @400000004e5539281db9851c qmail-smtpd: senders must have valid reverse
> > DNS @400000004e5539281dbe47dc tcpserver: end 10664 status 256
> > 
> > Part of the problem here is that I can't figure out what they've hacked
> > to get qmail-smtpd to do the rejection. In my /var/qmail/control
> > directory there is an 'rdns' file with a value of "1"; rdns checking is
> > either on or off.
> > 
> > Any further ideas?  I suppose this may be a lesson for the boss to
> > "install your own mail server" but that bridge is already crossed. If
> > there's no clear answer I'll just have to call Inter7 for support and
> > let them deal with it.
> > 
> > Rob
> > 
> > On Wednesday 24 August 2011 11:49:44 Eric Shubert wrote:
> >> That would take care of things if the rejection is due to an RBL, but
> >> the rejection is stated as being due to lack of rDNS, which is
> >> different. The only thing I know of that rejects due to missing rDNS
> >> (using qmail) is spamdyke (a very good anti-spam tool btw).
> >> 
> >> What specifically is causing the reject? You might post a sample from
> >> your smtp log if you can't tell. If it's spamdyke, then the spamdyke
> >> config has several ways of whitelisting.
> >> 
> >>> http://cr.yp.to/ucspi-tcp/rblsmtpd.html
> >>> 
> >>> Edit your tcp.smtp file and put the address in and set RBLSMTPD="" and
> >>> it will bypass the RBL check for that IP address. Afterwards, rebuild
> >>> your tcp.smtp.cdb file (depending on how your built your toaster it'll
> >>> be as easy as "qmailctl cdb", or some other manual command)
> >>> 
> >>> Hope that helps.
> >>> 
> >>> On 11-08-24 9:14 AM, "Rob Wright"<debian...@poncacity.net>   wrote:
> >>>> Greetings. I hope this list is still intact and that I'm on-topic.
> >>>> I've searched for a solution and haven't been able to come up with
> >>>> anything.
> >>>> 
> >>>> I've got a problem sprung up recently and can't quite figure out how
> >>>> to get
> >>>> around it. While I'm waiting for a bureaucracy to unsnaggle some DNS
> >>>> information on their side, is there anyway for us to whitelist a
> >>>> single mail
> >>>> server that's being rejected for not having rDNS? The mail server is
> >>>> known to
> >>>> us and I feel comfortable with taking this action. Hopefully this
> >>>> won't be a
> >>>> permanent solution but just a dirty hack while I wait for others to do
> >>>> their
> >>>> jobs.
> >>>> 
> >>>> We've got a vanilla Inter7 installed vpopmail/qmail system and I have
> >>>> not been
> >>>> able to figure out of this is do-able or not. If it's possible how can
> >>>> I go
> >>>> about doing so?
> >>>> 
> >>>> Thanks for any help or pointers.
> >>>> 
> >>>> Rob Wright
> >>>> debian...@poncacity.net
> 
> 

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