Re: [Bes-admins] Wiping ONLY Email/Contacts
Take her device and wipe out the messages and contacts databases with desktop manager . and then pray she didn't take any backups. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '.keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wiping ONLY Email/Contacts
Backup device (which includes the text msgs) use BBSAK to do a full wipe, then restore just the text msgs. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 10:12 AM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '...keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you.___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wiping ONLY Email/Contacts
Don't forget to wipe the service books for desktop as well, that'll remove it's BES connection From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jeff Peters Sent: Thursday, September 02, 2010 1:15 PM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts I've used this to wipe contacts - normally it will do a reload so not sure what it will do if there is no longer a bes: Goto your contacts (on your bb), click the blackberry button, select options. Hit the blackberry button again, and click show keyboard (this step only if you have a storm) Type RSET (nothing will show up until you're done) A popup will appear talking about wiping your contacts. Select OK. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '...keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wiping ONLY Email/Contacts
Or better yet, backup the text messages, wipe the device, restore the text messages. That way there is no left over IT policy as well. On 10-09-02 1:15 PM, hdawg hd...@port3101.org wrote: Take her device and wipe out the messages and contacts databases with desktop manager and then pray she didn¹t take any backups. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to keep on the phone and in tact.¹ Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn¹t on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wiping ONLY Email/Contacts
That's correct. You can use jl_cmder and choose the factory default option, that will get rid of it. I believe OS 4.3 is the minimum required for that to work. Some of the settings will stay, still password protected for example, but they can then be changed. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Thursday, September 02, 2010 1:23 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts a wipe doesn't remove the IT Policy, correct? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Remzi Semsettin Turer Sent: Thursday, September 02, 2010 10:18 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts Or better yet, backup the text messages, wipe the device, restore the text messages. That way there is no left over IT policy as well. On 10-09-02 1:15 PM, hdawg hd...@port3101.org wrote: Take her device and wipe out the messages and contacts databases with desktop manager ... and then pray she didn't take any backups. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '...keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
Re: [Bes-admins] Wiping ONLY Email/Contacts
Correct or you can use BBSAK and do a factory restore, this removes the IT policy as well and puts the phone back to factory settings. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Peterson David Sent: Thursday, September 02, 2010 10:26 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts That's correct. You can use jl_cmder and choose the factory default option, that will get rid of it. I believe OS 4.3 is the minimum required for that to work. Some of the settings will stay, still password protected for example, but they can then be changed. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Jonathan Barker Sent: Thursday, September 02, 2010 1:23 PM To: 'A list for BES Admin's to discuss issues, etc.' Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts a wipe doesn't remove the IT Policy, correct? From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Remzi Semsettin Turer Sent: Thursday, September 02, 2010 10:18 AM To: A list for BES Admin's to discuss issues, etc. Subject: Re: [Bes-admins] Wiping ONLY Email/Contacts Or better yet, backup the text messages, wipe the device, restore the text messages. That way there is no left over IT policy as well. On 10-09-02 1:15 PM, hdawg hd...@port3101.org wrote: Take her device and wipe out the messages and contacts databases with desktop manager ... and then pray she didn't take any backups. From: bes-admins-boun...@dataoutages.com [mailto:bes-admins-boun...@dataoutages.com] On Behalf Of Eggan, Mark Sent: Thursday, September 02, 2010 1:12 PM To: bes-admins@dataoutages.com Subject: [Bes-admins] Wiping ONLY Email/Contacts Hello all, I am trying to help out a person at our work who no longer has an active BlackBerry with our Company. We do want to wipe her old BlackBerry (personally owned, not Company owned), however she has some personal text messages on the device that she needs to '...keep on the phone and in tact.' Some personal reason, I did not divulge. Anyways, is there a best method to ensure that our Company information isn't on the device, while maintaining the integrity of her instant messages? Thanks Mark Eggan Napa County ITS Department P - (707) 259-8142 F - (707) 299-4011 ___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com NOTICE: This electronic mail transmission from the law firm of Dinsmore Shohl may constitute an attorney-client communication that is privileged at law. It is not intended for transmission to, or receipt by, any unauthorized persons. If you have received this electronic mail transmission in error, please delete it from your system without copying it, and notify the sender by reply e-mail, so that our address record can be corrected. NOTICE: This message, together with any attachments, is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential and prohibited from disclosure. If you are not the intended recipient, you are hereby notified that any dissemination or copy reproduction of this message or any attachment is strictly prohibited. If you have received this message in error, notify the original sender immediately and delete this message and any attachments from your computer. Thank you.___ Bes-Admins mailing list Bes-Admins@dataoutages.com http://www.dataoutages.com/mailman/listinfo/bes-admins http://www.dataoutages.com http://www.dataoutagenews.com RSS Feed: http://feeds.feedburner.com/Bes-admins - Bes-Admins mailing list is sponsored by Dataoutagenews.com. http://www.dataoutagenews.com
