[Declude.JunkMail] Diagnosing from Reverse DNS [[No Reverse DNS]]

2005-03-03 Thread Dan Geiser
Hello, All,
If a spam message has a header entry like...

X-Note: Sent with HELO [worldvillage.com] from Reverse DNS [[No Reverse
DNS]]

Does that mean that the message truly had no reverse dns ptr?  Or was the
Reverse DNS ptr of the message [No Reverse DNS]?

It if matters the custom line in GLOBAL.CFG that adds this header is...

XINHEADER X-Note: Sent with HELO [%HELO%] from Reverse DNS [%REVDNS%]

Thanks In Advance,
Dan Geiser
[EMAIL PROTECTED]


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RE: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not Deleted

2005-03-03 Thread Fritz Squib
Gee,
 Me too, this is what I have been complaining about, and submitted an
unresolved trouble ticket [INN-34053] since the first 2.x release.

I've got it half working by changing my global config to:

WEIGHT20weightrangexxxx
WEIGHT32weightxxxx

fill in your own values for x, my config used to be weight / weight,
changing to weightrange / weight *seemed* to help.

Fritz

Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net

()  ascii ribbon campaign - against html email 
/\- against microsoft attachments

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RE: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not Deleted

2005-03-03 Thread Erik
I can agree with you Fritz...

We too have had the same issues and in response to David Franco-Rocha
message, we DID submit to Declude support our problems with STILL no resolve
or further communication about it.  [RNJ-98263]

Erik


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Fritz Squib
Sent: Thursday, March 03, 2005 2:44 PM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not
Deleted


Gee,
 Me too, this is what I have been complaining about, and submitted an
unresolved trouble ticket [INN-34053] since the first 2.x release.

I've got it half working by changing my global config to:

WEIGHT20weightrangexxxx
WEIGHT32weightxxxx

fill in your own values for x, my config used to be weight / weight,
changing to weightrange / weight *seemed* to help.

Fritz

Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net

()  ascii ribbon campaign - against html email 
/\- against microsoft attachments

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RE: [Declude.JunkMail] Diagnosing from Reverse DNS [[No Reverse DNS]]

2005-03-03 Thread Andy Schmidt
Hi,

It meant it had no Reverse DNS.  Instead of a host name (from the PTR),
Declude returns the string:

[No Reverse DNS]

which you bracketed in another set of square brackets.

Best Regards
Andy 


-Original Message-
If a spam message has a header entry like...

X-Note: Sent with HELO [worldvillage.com] from Reverse DNS [[No Reverse
DNS]]

Does that mean that the message truly had no reverse dns ptr?  Or was the
Reverse DNS ptr of the message [No Reverse DNS]?

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RE: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not Deleted

2005-03-03 Thread Andy Schmidt
Hi,

I don't have a WEIGHT overlap (I had checked that first).  

In my case, I'm pretty certain it's a matter of ROUTETO outweighing DELETE.

I just had another case this morning, and that seems to be the common factor
in each one:

This mail failed almost every test in the world, yet with weight 36 (wayyy
beyond any delete weight) was still being ROUTETO-ed to my Postmaster
account.

Received: from SMTP32-FWD by Mail.Webhost.HM-Software.com
  (SMTP32) id A191617F90282EC49; Thu,  3 Mar 2005 09:03:10 -0500
Received: from 68.150.152.159 [210.205.227.67] by hm-software.com
  (SMTPD32-8.15) id A91717F90282; Thu, 03 Mar 2005 09:03:03 -0500
From: lcriRoger [EMAIL PROTECTED]
To: Jim Beam
Subject: ìgnore Vìagra, Cìalìs ìs the best! axnev
Sender: lcriRoger [EMAIL PROTECTED]
Mime-Version: 1.0
Content-Type: text/plain; charset=iso-8859-1
Date: Thu, 3 Mar 2005 08:04:10 -0600
X-Mailer: Microsoft Outlook Build 10.0.2627
Message-Id: [EMAIL PROTECTED]
X-RBL-Warning: Suspected SPAM. 210.205.227.67 found in list.dsbl.org.
http://dsbl.org/listing?210.205.227.67;
X-RBL-Warning: Suspected SPAM. Blocked - see
http://www.spamcop.net/bl.shtml?210.205.227.67;
X-RBL-Warning: Suspected SPAM. open proxy -- 1067181602
X-RBL-Warning: Suspected SPAM. Open Proxy -
http://www.ahbl.org/tools/lookup.php?ip=210.205.227.67;
X-RBL-Warning: Suspected SPAM. HTTP Proxy See:
http://www.dnsbl.sorbs.net/lookup.shtml?210.205.227.67;
X-Declude-Note: This E-mail was sent from a broken mail client [c004020f].
See: http://www.declude.com/tools/header.php?code=c004020f
X-Declude-Note: Domain 68.150.152.159 has no MX or A records [0301].
X-RBL-Warning: This E-mail has headers consistent with spam [c004020f]. See:
http://www.declude.com/tools/header.php?code=c004020f 
X-Declude: Version 2.0.4.2; D191617f90282ec49.SMD from [No Reverse DNS]
[210.205.227.67]
X-Declude: Triggered [36] BYPASS19, DSBLSINGLE, SPAMCOP, BLITZEDALL,
NJABLPROXIES, AHBLPROXIES, SORBS-HTTP, SORBS-SOCKS, SENDERDB-BLOCK,
XBL-DYNA, BADHEADERS, HELOBOGUS, REVDNS, SPAMHEADERS, SNIFFER, POSTMASTER,
SPAMDOMAINS, WEIGHTKILL
X-Countries: KOREA-KR-destination
Return-Path: [EMAIL PROTECTED]
X-RCPT-TO: [EMAIL PROTECTED]
Status: U
X-UIDL: 409773318



Best Regards
Andy Schmidt

HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

http://www.HM-Software.com/


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Fritz Squib
Sent: Thursday, March 03, 2005 08:44 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not
Deleted


Gee,
 Me too, this is what I have been complaining about, and submitted an
unresolved trouble ticket [INN-34053] since the first 2.x release.

I've got it half working by changing my global config to:

WEIGHT20weightrangexxxx
WEIGHT32weightxxxx

fill in your own values for x, my config used to be weight / weight,
changing to weightrange / weight *seemed* to help.

Fritz

Frederick P. Squib, Jr.
Network Operations/Mail Administrator
Citizens Telephone Company of Kecksburg
http://www.wpa.net

()  ascii ribbon campaign - against html email 
/\- against microsoft attachments

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Re: [Declude.JunkMail] Declude 2.0 Issues

2005-03-03 Thread Nick Hayer
On 2 Mar 2005 at 18:07, Darin Cox wrote:

Hi Darin,

2.05 will pass email that should have been deleted. The total weight 
may be 3 times your delete weight and the email will still be 
delivered.

Declude tech support is aware of the problem - and as far as I know 
it is unresolved.

I am back to 1.82

-Nick


 Repost.
 
 Just to clarify:  Other than the logging issue you referred to, are
 there any known issues with 2.05?  If so, is there a list I can review
 to determine if we're ready to upgrade?
 
 
 - Original Message - 
 From: Darin Cox [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Tuesday, March 01, 2005 1:51 PM
 Subject: Re: [Declude.JunkMail] Declude 2.0 Issues
 
 
 Great response to the concerns, David.  Much appreciated.
 
 Just to clarify:  Other than the logging issue you referred to, are
 there any known issues with 2.05?  If so, is there a list I can review
 to determine if we're ready to upgrade?
 
 Thanks,
 
 Darin.
 
 
 - Original Message - 
 From: David Franco-Rocha [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Tuesday, March 01, 2005 1:43 PM
 Subject: [Declude.JunkMail] Declude 2.0 Issues
 
 
 No issue reported to us regarding Declude software will ever be
 considered trivial or unimportant. It is essential that all issues be
 reported to Declude Support. A number of comments made recently on
 these lists refer to issues never reported to Declude.
 
 It should also be understood that the Declude forums are very
 informative for finding out from others whether they have experienced
 similar issues with the software. They are not, however, intended to
 be a mechanism for reporting problems to us.
 
 We have been monitoring the list messages regarding the DELETE action
 when there is a COPYALL account and we are concerned as to perceptions
 that there is a problem or issue with the software.
 
 There is a difference of opinion on how a COPYALL account should
 actually function: (a) to receive a copy of every message processed by
 the mail server, whether legitimate or not; (b) to receive a copy of
 only those messages for which there is at least one valid delivery.
 
 Aside from differing opinions on how the COPYALL account should
 function, our tests show that individual recipients whose per-user
 configurations specified DELETE were in fact being deleted from the
 recipient list and were  not receiving the messages. At the same time,
 however, we discovered that there was information in the log file that
 would lead one to believe that the recipient was not being deleted. If
 the last recipient did not have DELETE as the action to take, the last
 action in the log file would not read DELETE, even if the previous
 recipient had been deleted. We are making the appropriate changes to
 the log file to ensure that all actions taken will be accurately
 recorded. In addition, we are implementing a configurable parameter to
 allow or disallow actions to apply to the COPYALL account. This
 release will be available after user testing and acceptance.
 
 It is important to know that we respond to each and every issue raised
 through our support system and also that when making a quote as to
 what 'Declude' may have said that the correct words are used within
 the appropriate context.
 
 ---
 [This E-mail was scanned for viruses by Declude Virus
 (http://www.declude.com)]
 
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 This E-mail came from the Declude.JunkMail mailing list.  To
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Re: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not Deleted

2005-03-03 Thread Matt
Title: Message




Andy Schmidt wrote:

  
  
  
  The message is NOT whitelisted (see log and
header), sothe bypass whitelisting WORKED. The log and headers look
differently, if whilelisting is effective.

...assuming that there isn't a bug. There is definitely something
strange here and several clear inconsistencies between the log, the
headers and your inbox. There's that one bypass whitelisting line that
is wrong, and then I would also assume that you are scoring tests such
as SNIFFER, INV-URIBL and NJABLDYNA, but it doesn't appear that these
scores were added according to your headers, and of course all entries
say DELETE but you still got a copy of the message. It appears as if
it was being whitelisted in spite of the logs and the headers, either
that or the DELETE action was just simply being ignored. I thought it
might help to point out what I though was suggestive of the underlying
problem. Kevin's post hints at what might be similar or even related
incorrect behavior.



  
  Once again, I have NO per-user configuration!
  

I fully understood that after you stated it the first time. I think
you misread what I wrote. There's no reason to rehash that however.

Matt
-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=




RE: [Declude.JunkMail] Declude 2.0 Issues

2005-03-03 Thread Erik
It would be nice Declude would post this information instead of ignoring
requests or using not a priority as a result.  The DELETE action is not
taking the action it should.

We too have reverted back to 1.82 as this version seems to be steady for us.



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nick Hayer
Sent: Thursday, March 03, 2005 4:27 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude 2.0 Issues


On 2 Mar 2005 at 18:07, Darin Cox wrote:

Hi Darin,

2.05 will pass email that should have been deleted. The total weight 
may be 3 times your delete weight and the email will still be 
delivered.

Declude tech support is aware of the problem - and as far as I know 
it is unresolved.

I am back to 1.82

-Nick


 Repost.
 
 Just to clarify:  Other than the logging issue you referred to, are 
 there any known issues with 2.05?  If so, is there a list I can review 
 to determine if we're ready to upgrade?
 
 
 - Original Message -
 From: Darin Cox [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Tuesday, March 01, 2005 1:51 PM
 Subject: Re: [Declude.JunkMail] Declude 2.0 Issues
 
 
 Great response to the concerns, David.  Much appreciated.
 
 Just to clarify:  Other than the logging issue you referred to, are 
 there any known issues with 2.05?  If so, is there a list I can review 
 to determine if we're ready to upgrade?
 
 Thanks,
 
 Darin.
 
 
 - Original Message -
 From: David Franco-Rocha [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Tuesday, March 01, 2005 1:43 PM
 Subject: [Declude.JunkMail] Declude 2.0 Issues
 
 
 No issue reported to us regarding Declude software will ever be 
 considered trivial or unimportant. It is essential that all issues be 
 reported to Declude Support. A number of comments made recently on 
 these lists refer to issues never reported to Declude.
 
 It should also be understood that the Declude forums are very 
 informative for finding out from others whether they have experienced 
 similar issues with the software. They are not, however, intended to 
 be a mechanism for reporting problems to us.
 
 We have been monitoring the list messages regarding the DELETE action 
 when there is a COPYALL account and we are concerned as to perceptions 
 that there is a problem or issue with the software.
 
 There is a difference of opinion on how a COPYALL account should 
 actually function: (a) to receive a copy of every message processed by 
 the mail server, whether legitimate or not; (b) to receive a copy of 
 only those messages for which there is at least one valid delivery.
 
 Aside from differing opinions on how the COPYALL account should 
 function, our tests show that individual recipients whose per-user 
 configurations specified DELETE were in fact being deleted from the 
 recipient list and were  not receiving the messages. At the same time, 
 however, we discovered that there was information in the log file that 
 would lead one to believe that the recipient was not being deleted. If 
 the last recipient did not have DELETE as the action to take, the last 
 action in the log file would not read DELETE, even if the previous 
 recipient had been deleted. We are making the appropriate changes to 
 the log file to ensure that all actions taken will be accurately 
 recorded. In addition, we are implementing a configurable parameter to 
 allow or disallow actions to apply to the COPYALL account. This 
 release will be available after user testing and acceptance.
 
 It is important to know that we respond to each and every issue raised 
 through our support system and also that when making a quote as to 
 what 'Declude' may have said that the correct words are used within 
 the appropriate context.
 
 ---
 [This E-mail was scanned for viruses by Declude Virus 
 (http://www.declude.com)]
 
 ---
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 unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type 
 unsubscribe Declude.JunkMail.  The archives can be found at 
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 http://www.mail-archive.com.
 


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RE: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not Deleted

2005-03-03 Thread Andy Schmidt
Title: Message



Hi 
Matt:

 I would also 
assume that you are scoring tests such as SNIFFER, INV-URIBL and NJABLDYNA, but 
it doesn't appear that these scores were added according to your headers 


I 
think I can explain most of that.

a) I 
have several "combo" tests that do the actual assigning of weights. 
Sniffer and INV-URIBL both are part of the "Content" filter. This avoids 
that the same spammy"URL" found by both tests will add double 
weight.

I 
think the explanation is, that the HEADER only reports "non-zero" 
weights.

b) The 
same is true for NJABLDYNA. I have a filter for Dynamic/Dialup blacklists. 
Again, the idea is to find "dynamic" IP addresses in multiple lists - but if 
found (in one or more) to only assign ONE weight.

So, I 
wouldn't get hung up too much on the fact that the HEADER and the LOG list of 
failed tests doesn't line up. It's just that some zero-weight tests are 
not reported.

c) The 
underlying problem appears to simply be the ROUTETO outweighing the DELETE 
action. In every case that I've seen so far it was an email that included 
[EMAIL PROTECTED] as one of the 
recipients (which triggers the ROUTETO Postmaster... action). 


Since 
there WAS a change in the logic in 2.0 regarding the handling of recipients, 
it's very feasibly the problem.

d) 
I have seen no indication whatsoever, that the bypass whitelisting is not 
working.In all cases where the POSTMASTER filter with ROUTETOis NOT 
included, the whitelisting (or rather, the bypass of it) works as 
intended.

In 
every case I have looked at where Whitelisting IS active, it was reported 
correctly in the log and the headers. 

e) 
Finally, I treat the misreporting of the BYPASS WHITELIST = 6 
Recipients as a "cosmetic" error. Apparently, that line should read " 
6 Recipients". (I was going to see how it is documented - if at all - but 
the Declude web site is down).

Best 
RegardsAndy SchmidtHM Systems Software, 
Inc.600 East Crescent Avenue, 
Suite 203Upper Saddle River, NJ 07458-1846Phone: +1 201 934-3414 x20 
(Business)Fax: +1 201 934-9206http://www.HM-Software.com/ 

  
  -Original Message-From: 
  [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] 
  On Behalf Of MattSent: Thursday, March 03, 2005 10:32 
  AMTo: Declude.JunkMail@declude.comSubject: Re: 
  [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not 
  DeletedAndy Schmidt wrote: 
  

The message is NOT whitelisted (see log and header), sothe 
bypass whitelisting WORKED. The log and headers look differently, if 
whilelisting is effectiveassuming that 
  there isn't a bug. There is definitely something strange here and 
  several clear inconsistencies between the log, the headers and your 
  inbox. There's that one bypass whitelisting line that is wrong, and then 
  I would also assume that you are scoring tests such as SNIFFER, INV-URIBL and 
  NJABLDYNA, but it doesn't appear that these scores were added according to 
  your headers, and of course all entries say DELETE but you still got a copy of 
  the message. It appears as if it was being whitelisted in spite of the 
  logs and the headers, either that or the DELETE action was just simply being 
  ignored. I thought it might help to point out what I though was 
  suggestive of the underlying problem. Kevin's post hints at what might 
  be similar or even related incorrect behavior.
  

Once again, I have NO per-user 
configuration!I fully understood that 
  after you stated it the first time. I think you misread what I 
  wrote. There's no reason to rehash that however.Matt-- 
=
MailPure custom filters for Declude JunkMail Pro.
http://www.mailpure.com/software/
=
attachment: HMSoftSmall.jpg


[Declude.JunkMail] Is declude.com down?

2005-03-03 Thread Che Vilnonis
anyone?

Che Vilnonis
Application Developer
Advertising Systems Incorporated
8470C Remington Avenue
Pennsauken, NJ 08110
p: 856.488.2211
f: 856.488.1990
www.asitv.com
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RE: [Declude.JunkMail] Is declude.com down?

2005-03-03 Thread Erik
It is on our end too...


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Che Vilnonis
Sent: Thursday, March 03, 2005 5:24 PM
To: Declude Email List
Subject: [Declude.JunkMail] Is declude.com down?


anyone?

Che Vilnonis
Application Developer
Advertising Systems Incorporated
8470C Remington Avenue
Pennsauken, NJ 08110
p: 856.488.2211
f: 856.488.1990
www.asitv.com
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Re: [Declude.JunkMail] Is declude.com down?

2005-03-03 Thread Dan Geiser
I can't reach their web site site from here.  It's 11:39am EST right now.

- Original Message - 
From: Che Vilnonis [EMAIL PROTECTED]
To: Declude Email List Declude.JunkMail@declude.com
Sent: Thursday, March 03, 2005 11:24 AM
Subject: [Declude.JunkMail] Is declude.com down?


 anyone?

 Che Vilnonis
 Application Developer
 Advertising Systems Incorporated
 8470C Remington Avenue
 Pennsauken, NJ 08110
 p: 856.488.2211
 f: 856.488.1990
 www.asitv.com
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RE: [Declude.JunkMail] Is declude.com down?

2005-03-03 Thread Che Vilnonis
i've been trying since 11:15 ish. anyone manning the ship over there?

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Dan Geiser
Sent: Thursday, March 03, 2005 11:40 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Is declude.com down?


I can't reach their web site site from here.  It's 11:39am EST right now.

- Original Message -
From: Che Vilnonis [EMAIL PROTECTED]
To: Declude Email List Declude.JunkMail@declude.com
Sent: Thursday, March 03, 2005 11:24 AM
Subject: [Declude.JunkMail] Is declude.com down?


 anyone?

 Che Vilnonis
 Application Developer
 Advertising Systems Incorporated
 8470C Remington Avenue
 Pennsauken, NJ 08110
 p: 856.488.2211
 f: 856.488.1990
 www.asitv.com
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RE: [Declude.JunkMail] Is declude.com down?

2005-03-03 Thread David Barker
Yes Declude is down. We are aware of the problem and working to resolve
this. We will be back up asap.

David B
www.declude.com 

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Hirthe, Alexander
Sent: Thursday, March 03, 2005 11:45 AM
To: Declude.JunkMail@declude.com
Subject: RE: [Declude.JunkMail] Is declude.com down?

yes for me.

63.246.13.88
 

 -Original Message-
 From: Che Vilnonis [mailto:[EMAIL PROTECTED]
 Sent: Thursday, March 03, 2005 5:24 PM
 To: Declude Email List
 Subject: [Declude.JunkMail] Is declude.com down?
 
 anyone?
 
 Che Vilnonis
 Application Developer
 Advertising Systems Incorporated
 8470C Remington Avenue
 Pennsauken, NJ 08110
 p: 856.488.2211
 f: 856.488.1990
 www.asitv.com
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RE: [Declude.JunkMail] Is declude.com down?

2005-03-03 Thread John Tolmachoff \(Lists\)
From So Cal it is not responding.

John Tolmachoff
Engineer/Consultant/Owner
eServices For You

 -Original Message-
 From: [EMAIL PROTECTED] [mailto:Declude.JunkMail-
 [EMAIL PROTECTED] On Behalf Of Che Vilnonis
 Sent: Thursday, March 03, 2005 8:24 AM
 To: Declude Email List
 Subject: [Declude.JunkMail] Is declude.com down?
 
 anyone?
 
 Che Vilnonis
 Application Developer
 Advertising Systems Incorporated
 8470C Remington Avenue
 Pennsauken, NJ 08110
 p: 856.488.2211
 f: 856.488.1990
 www.asitv.com
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Re: [Declude.JunkMail] Version 2.x, High-Weight Junkmail Not Deleted

2005-03-03 Thread Matt
Title: Message




Andy,

Just curious for the sake of Declude and finding the problem for us so
that I can migrate comfortably as well...

It appears that whatever "content" filter and your DUL combo filter
your system is using wasn't tagged or weighted in your message
headers. I assume then that you are using SKIPIFWEIGHT to end the
processing on your custom filters and this is why the weight didn't
change from 21.

Assuming the above, I would then agree that it is probably related to
the POSTMASTER filter action of ROUTETO outweighing the DELETE action
based on weight. Maybe the change in DELETE not deleting for all
recipients on any hit uncovered this bug where dissimilar actions
between recipients are causing ROUTETO to override DELETE...but then
again who knows without seeing the actual code. I also noted that one
of the 6 sets of filter actions was marked POSTMASTER=IGNORE unlike the
others which were all POSTMASTER=ROUTETO. Since you are not using
per-user configs, this could have only occurred due to per-domain
configs and the address in question being an alias for an address on a
different domain with a different config, or rather a bug possibly.
This did also happen when the same recipient was repeated twice, and
only happened on the second occurrence of that address.

I would be concerned about the bypass whitelisting issue as a separate
item though also possibly related. The logs say it is a = scenario
and there were definitely 6 recipients in the message so that should
have triggered like the rest. It could be that they are using
different variables to count the number of recipients in the Q file,
but doing the math only after removing duplicates of recipients as was
the case here. There were only 5 unique recipients, but there were 6
listed.  Although there is a chance that it could be cosmetic
(log-only error), I think there is a chance that this is also a bug,
though probably not one associated directly with the problems that you
are seeing. One way or another, that should be fixed as well.
(Declude, did you catch that?)

Matt




Andy Schmidt wrote:

  
  
  
  Hi Matt:
  
   I would also assume that you are
scoring tests such as SNIFFER, INV-URIBL and NJABLDYNA, but it doesn't
appear that these scores were added according to your headers 
  
  I think I can explain most of that.
  
  a) I have several "combo" tests that do the
actual assigning of weights. Sniffer and INV-URIBL both are part of
the "Content" filter. This avoids that the same spammy"URL" found by
both tests will add double weight.
  
  I think the explanation is, that the HEADER only
reports "non-zero" weights.
  
  b) The same is true for NJABLDYNA. I have a
filter for Dynamic/Dialup blacklists. Again, the idea is to find
"dynamic" IP addresses in multiple lists - but if found (in one or
more) to only assign ONE weight.
  
  So, I wouldn't get hung up too much on the fact
that the HEADER and the LOG list of failed tests doesn't line up. It's
just that some zero-weight tests are not reported.
  
  c) The underlying problem appears to simply be
the ROUTETO outweighing the DELETE action. In every case that I've
seen so far it was an email that included [EMAIL PROTECTED] as one of
the recipients (which triggers the ROUTETO Postmaster... action). 
  
  Since there WAS a change in the logic in 2.0
regarding the handling of recipients, it's very feasibly the problem.
  
  d) I
have seen no indication whatsoever, that the bypass whitelisting is not
working.In all cases where the POSTMASTER filter with ROUTETOis NOT
included, the whitelisting (or rather, the bypass of it) works as
intended.
  
  In every case I have looked at where
Whitelisting IS active, it was reported correctly in the log and the
headers. 
  
  e) Finally,
I treat the misreporting of the BYPASS WHITELIST = 6 Recipients as
a "cosmetic" error. Apparently, that line should read " 6
Recipients". (I was going to see how it is documented - if at all -
but the Declude web site is down).
  Best Regards
  Andy Schmidt
  
  HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846
  
  Phone: +1 201 934-3414
x20 (Business)
Fax: +1 201 934-9206
  
  http://www.HM-Software.com/
  
  
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On Behalf Of Matt
Sent: Thursday, March 03, 2005 10:32 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Version 2.x, High-Weight
Junkmail Not Deleted


Andy Schmidt wrote:

  
  The message is NOT whitelisted (see log and
header), sothe bypass whitelisting WORKED. The log and headers look
differently, if whilelisting is effective.

...assuming that there isn't a bug. There is definitely something
strange here and several clear inconsistencies between the log, the
headers and your inbox. There's that one bypass whitelisting line that
is wrong, and then I would also assume that you are scoring tests such
as SNIFFER, 

RE: [Declude.JunkMail] Declude 2.0 Issues

2005-03-03 Thread Andy Schmidt
Hi,

I just was contacted by Declude and provided various config files.

Apparently my support@ email from last night was not received, possibly
related to the server problems they are having today.  So, if you have been
sending your problems to support and have not heard back, you may need to
confirm receipt.

Best Regards
Andy Schmidt

HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

http://www.HM-Software.com/


-Original Message-
From: Erik
Sent: Thursday, March 03, 2005 11:00 AM

It would be nice Declude would post this information instead of ignoring
requests or using not a priority as a result.  The DELETE action is not
taking the action it should.

We too have reverted back to 1.82 as this version seems to be steady for us.





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[Declude.JunkMail] Declude 2.x

2005-03-03 Thread David Franco-Rocha
We wish to let everyone know that through our own testing, support emails 
and forum responses, we understand that there is some confusion over Version 
2.x actions with regard to per-user setting code changes. We are analyzing 
and evaluating various options and will soon release procedures to deal with 
this issue. 

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Re: [Declude.JunkMail] catchallmails question

2005-03-03 Thread Imail Admin
Title: Message



Thanks, Darrell. This at least sets me on the 
right path. I don't believe "Whitelist AUTH" is something we use because 
we're running IMail 7.15, which, I believe, doesn't support that option. 
However, there must be other,similar causes for being skipped.

So, does anyone know a list of reasons why messages 
would be skipped? Obviously, a whitelist of address, domains, and IPs, 
would be one possibility.

For that matter, does anyone have a utility that 
would analyze messages being skipped? It would seem an obvious thing to 
review, in case a whitelisted source (AUTH, address, etc.) becomes 
hijacked. Perhaps this would be a good addition for 
DLAnalyzer.

Ben


  - Original Message - 
  From: 
  Darrell 
  ([EMAIL PROTECTED]) 
  To: Declude.JunkMail@declude.com 
  
  Sent: Wednesday, March 02, 2005 6:56 
  PM
  Subject: Re: [Declude.JunkMail] 
  catchallmails question
  
  Ben,
  
  There are various conditions that can account for 
  messages being picked up without being marked with the "CATCHALLMAILS" 
  test. A good bulk of these instances occur because a message under 
  certain conditions will not loga "Test failed" line.
  
  One example is "Whitelist AUTH" in this 
  particular example the only line that is logged in the Declude log for that 
  particular message is this.
  
  02/28/2004 00:01:59 Q57371524c9ad Skipping 
  E-mail from authenticated user [EMAIL PROTECTED]; 
  whitelisted.
  
  In regards to DLAnalyzer it will count this as a 
  message (as it should), but there will be no tests associated with it like 
  "catchallmails" because the "Tests failed" line is not logged. There are 
  other situations where this also occurs, but that one stuck into my 
  head.
  
  Hope that helps.
  Darrell
  ---Check out http://www.invariantsystems.com for 
  utilities for Declude And Imail. IMail/Declude Overflow Queue 
  Monitoring, SURBL/URI integration, MRTG Integration, and Log Parsers.
  
- Original Message - 
From: 
Imail Admin 
To: Declude.JunkMail@declude.com 

Sent: Wednesday, March 02, 2005 7:54 
PM
Subject: [Declude.JunkMail] 
catchallmails question

Hi,

I have a strange question, which once against 
my astounding ignorance. I just tried using DLAnalyzer Lite on our 
latest Declude JM log. For the sample I tested, I got these 
results:

Total Messages Processed: 11,234Messages 
That Failed Defined Test(s): 10,153Percentage That Failed Defined 
Test(s): 90.38%Average Message Weight: 4Average Message 
Weight/Failed: 5

TEST 
# FAILED 
PercentageWEIGHT10...6,308...56.15%CATCHALLMAILS..5,393...48.01%NOLEGITCONTENT.4,361...38.82%IPNOTINMX..4,237...37.72%WEIGHT53,856...34.32%WEIGHT10S..3,564...31.73%WEIGHT20...3,509...31.24%WEIGHT73,465...30.84%SNIFFER3,451...30.72%SPAMCOP3,006...26.76%
You can ignore the Weight tests; those are just 
weight ranges and not real tests. Here's the thing: Catchallmails also 
is not a real test; it's supposed to catch all emails. So why doesn't 
the Catchallmails statistic above show 100%? The system is telling me 
that Catchallmails only caught 48%.

I should mention that Catchallmails comes in 
the global.cfg file after the regular tests, and after the weight ranges, 
but before a handful of whitelisted IPs.

Help, please?

Ben
BC Web



Re: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Nick Hayer
On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
Hi David,

I am having problem with the DELETE action as well; have sent 2 
support requests - would this issue be related to what you describe 
below as well?

Thanks

-Nick Hayer

 We wish to let everyone know that through our own testing, support
 emails and forum responses, we understand that there is some confusion
 over Version 2.x actions with regard to per-user setting code changes.
 We are analyzing and evaluating various options and will soon release
 procedures to deal with this issue. 
 
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Re: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread David Franco-Rocha
Nick,
Prior to 2.0, the DELETE action had the highest priority and affected all 
recipients of a message. Even with per-user settings, if one user triggered 
the DELETE action, the email was deleted for everyone.

A change was made in 2.0 to allow for deletions to be made on a per-user 
level: If there are three recipients A, B and C, and at least one of the 
recipients (B, for example) triggers the DELETE action, the envelope is 
modified and the new recipients are A and C. That seems to be working fine. 
The problem arises with DELETE which has been preceded by another action 
that has already modified the recipient. If my per-user cfg indicates that:

WEIGHT10 ROUTETO [EMAIL PROTECTED]
WEIGHT15 DELETE
I expect to re-route email that fails WEIGHT10 but to simply delete email 
when it fails the higher weight because the probability of spam there is 
much higher and I do not want to waste my time checking it. The problem is 
that the WEIGHT10 ROUTETO action removes me as a recipient and replaces me 
with [EMAIL PROTECTED]; when the DELETE action is triggered, it tries to 
delete me as a recipient, but I have already been replaced, so the deletion 
does not occur.

There are several combinations and scenarios that can occur with multiple 
recipients and multiple actions, and we are studying and testing this very 
carefully. There may be other facets of your issue that do not apply here, 
and I will take a very careful look at it.

David
- Original Message - 
From: Nick Hayer [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Thursday, March 03, 2005 3:51 PM
Subject: Re: [Declude.JunkMail] Declude 2.x


On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
Hi David,
I am having problem with the DELETE action as well; have sent 2
support requests - would this issue be related to what you describe
below as well?
Thanks
-Nick Hayer
We wish to let everyone know that through our own testing, support
emails and forum responses, we understand that there is some confusion
over Version 2.x actions with regard to per-user setting code changes.
We are analyzing and evaluating various options and will soon release
procedures to deal with this issue.
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RE: [Declude.JunkMail] Declude 2.0 Issues

2005-03-03 Thread John Carter
Don't know if this contributes anything, but I have noted one thing.  At LOW
logging in 2.0.5 for a message weighing more than the delete threshold,
the dec.log shows L1 Message OK indicating it was ok for delivery, but
will still be deleted.  This is confirmed by looking at the sys.txt log.
It didn't do that in 1.82 and earlier.  There I got a single Tests failed
line.  I have no user config.

John

03/03/2005 14:11:04 Q6f4a00480158fbbd L1 Message OK
03/03/2005 14:11:04 Q6f4a00480158fbbd Tests failed [weight=34]:
NOLEGITCONTENT=IGNORE IPNOTINMX=IGNORE SBL=WARN SPAMCOP=WARN BADHEADERS=WARN
SPAMHEADERS=WARN JCFILTER=DELETE SNIFFER=WARN WEIGHT10=SUBJECT
WEIGHT20=DELETE 



-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Nick Hayer
Sent: Thursday, March 03, 2005 9:27 AM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude 2.0 Issues

On 2 Mar 2005 at 18:07, Darin Cox wrote:

Hi Darin,

2.05 will pass email that should have been deleted. The total weight may be
3 times your delete weight and the email will still be delivered.

Declude tech support is aware of the problem - and as far as I know it is
unresolved.

I am back to 1.82

-Nick


 Repost.
 
 Just to clarify:  Other than the logging issue you referred to, are 
 there any known issues with 2.05?  If so, is there a list I can review 
 to determine if we're ready to upgrade?
 
 
 - Original Message -
 From: Darin Cox [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Tuesday, March 01, 2005 1:51 PM
 Subject: Re: [Declude.JunkMail] Declude 2.0 Issues
 
 
 Great response to the concerns, David.  Much appreciated.
 
 Just to clarify:  Other than the logging issue you referred to, are 
 there any known issues with 2.05?  If so, is there a list I can review 
 to determine if we're ready to upgrade?
 
 Thanks,
 
 Darin.
 
 
 - Original Message -
 From: David Franco-Rocha [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Tuesday, March 01, 2005 1:43 PM
 Subject: [Declude.JunkMail] Declude 2.0 Issues
 
 
 No issue reported to us regarding Declude software will ever be 
 considered trivial or unimportant. It is essential that all issues be 
 reported to Declude Support. A number of comments made recently on 
 these lists refer to issues never reported to Declude.
 
 It should also be understood that the Declude forums are very 
 informative for finding out from others whether they have experienced 
 similar issues with the software. They are not, however, intended to 
 be a mechanism for reporting problems to us.
 
 We have been monitoring the list messages regarding the DELETE action 
 when there is a COPYALL account and we are concerned as to perceptions 
 that there is a problem or issue with the software.
 
 There is a difference of opinion on how a COPYALL account should 
 actually function: (a) to receive a copy of every message processed by 
 the mail server, whether legitimate or not; (b) to receive a copy of 
 only those messages for which there is at least one valid delivery.
 
 Aside from differing opinions on how the COPYALL account should 
 function, our tests show that individual recipients whose per-user 
 configurations specified DELETE were in fact being deleted from the 
 recipient list and were  not receiving the messages. At the same time, 
 however, we discovered that there was information in the log file that 
 would lead one to believe that the recipient was not being deleted. If 
 the last recipient did not have DELETE as the action to take, the last 
 action in the log file would not read DELETE, even if the previous 
 recipient had been deleted. We are making the appropriate changes to 
 the log file to ensure that all actions taken will be accurately 
 recorded. In addition, we are implementing a configurable parameter to 
 allow or disallow actions to apply to the COPYALL account. This 
 release will be available after user testing and acceptance.
 
 It is important to know that we respond to each and every issue raised 
 through our support system and also that when making a quote as to 
 what 'Declude' may have said that the correct words are used within 
 the appropriate context.
 
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Re: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Nick Hayer
On 3 Mar 2005 at 16:18, David Franco-Rocha wrote:

 Prior to 2.0, the DELETE action had the highest priority and affected
 all recipients of a message. Even with per-user settings, if one user
 triggered the DELETE action, the email was deleted for everyone.
Oh.
I do not use ROUTETO anywhere so at least in my case that is not a 
cause - 

Please keep us informed - in the meantime I'm back to 1.82

-Nick

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RE: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Andy Schmidt
Hi,

Thanks for the explanation to Nick - that makes sense and seems to fit my
issue.

I generally agree that the new function is desirable. Now we just need to
figure out how to implement it robustly.

E.g., when Declude modifies the envelope to the new route-to address, it
may have to remember that new recipient so that it can reference it in
case it later encounters a DELETE action.

Or, to reverse that logic, let the ROUTETO remember the new recipient -
but don't actually update the envelope until Spam processing for that user
is complete.

Best Regards
Andy Schmidt

HM Systems Software, Inc.
600 East Crescent Avenue, Suite 203
Upper Saddle River, NJ 07458-1846

Phone:  +1 201 934-3414 x20 (Business)
Fax:+1 201 934-9206

http://www.HM-Software.com/


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of David Franco-Rocha
Sent: Thursday, March 03, 2005 04:19 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude 2.x


Nick,

Prior to 2.0, the DELETE action had the highest priority and affected all 
recipients of a message. Even with per-user settings, if one user triggered 
the DELETE action, the email was deleted for everyone.

A change was made in 2.0 to allow for deletions to be made on a per-user 
level: If there are three recipients A, B and C, and at least one of the 
recipients (B, for example) triggers the DELETE action, the envelope is 
modified and the new recipients are A and C. That seems to be working fine. 
The problem arises with DELETE which has been preceded by another action 
that has already modified the recipient. If my per-user cfg indicates that:

WEIGHT10 ROUTETO [EMAIL PROTECTED]
WEIGHT15 DELETE

I expect to re-route email that fails WEIGHT10 but to simply delete email 
when it fails the higher weight because the probability of spam there is 
much higher and I do not want to waste my time checking it. The problem is 
that the WEIGHT10 ROUTETO action removes me as a recipient and replaces me 
with [EMAIL PROTECTED]; when the DELETE action is triggered, it tries to 
delete me as a recipient, but I have already been replaced, so the deletion 
does not occur.

There are several combinations and scenarios that can occur with multiple 
recipients and multiple actions, and we are studying and testing this very 
carefully. There may be other facets of your issue that do not apply here, 
and I will take a very careful look at it.

David

- Original Message - 
From: Nick Hayer [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Thursday, March 03, 2005 3:51 PM
Subject: Re: [Declude.JunkMail] Declude 2.x


 On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
 Hi David,

 I am having problem with the DELETE action as well; have sent 2 
 support requests - would this issue be related to what you describe 
 below as well?

 Thanks

 -Nick Hayer

 We wish to let everyone know that through our own testing, support 
 emails and forum responses, we understand that there is some 
 confusion over Version 2.x actions with regard to per-user setting 
 code changes. We are analyzing and evaluating various options and 
 will soon release procedures to deal with this issue.

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RE: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Kevin Bilbee
Would it be possible to change the logging to reflect the final action for
each user. This would make since and make it easier to know the final
disposition of the email.

We use a catchall account on Imail and a message that should have been
delete the final disposition showed

Last action = IGNORE

When it should have been deleted.
If the message was processed differently for different accounts then I would
expect to see

Last action = DELETE - [EMAIL PROTECTED]
Last action = IGNORE - [EMAIL PROTECTED]


Because in all actuality there were multiple final actions.



Kevin Bilbee


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of David
 Franco-Rocha
 Sent: Thursday, March 03, 2005 1:19 PM
 To: Declude.JunkMail@declude.com
 Subject: Re: [Declude.JunkMail] Declude 2.x


 Nick,

 Prior to 2.0, the DELETE action had the highest priority and affected all
 recipients of a message. Even with per-user settings, if one user
 triggered
 the DELETE action, the email was deleted for everyone.

 A change was made in 2.0 to allow for deletions to be made on a per-user
 level: If there are three recipients A, B and C, and at least one of the
 recipients (B, for example) triggers the DELETE action, the envelope is
 modified and the new recipients are A and C. That seems to be
 working fine.
 The problem arises with DELETE which has been preceded by another action
 that has already modified the recipient. If my per-user cfg
 indicates that:

 WEIGHT10 ROUTETO [EMAIL PROTECTED]
 WEIGHT15 DELETE

 I expect to re-route email that fails WEIGHT10 but to simply delete email
 when it fails the higher weight because the probability of spam there is
 much higher and I do not want to waste my time checking it. The
 problem is
 that the WEIGHT10 ROUTETO action removes me as a recipient and
 replaces me
 with [EMAIL PROTECTED]; when the DELETE action is triggered, it tries to
 delete me as a recipient, but I have already been replaced, so
 the deletion
 does not occur.

 There are several combinations and scenarios that can occur with multiple
 recipients and multiple actions, and we are studying and testing
 this very
 carefully. There may be other facets of your issue that do not
 apply here,
 and I will take a very careful look at it.

 David

 - Original Message -
 From: Nick Hayer [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Thursday, March 03, 2005 3:51 PM
 Subject: Re: [Declude.JunkMail] Declude 2.x


  On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
  Hi David,
 
  I am having problem with the DELETE action as well; have sent 2
  support requests - would this issue be related to what you describe
  below as well?
 
  Thanks
 
  -Nick Hayer
 
  We wish to let everyone know that through our own testing, support
  emails and forum responses, we understand that there is some confusion
  over Version 2.x actions with regard to per-user setting code changes.
  We are analyzing and evaluating various options and will soon release
  procedures to deal with this issue.
 
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Re: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread David Franco-Rocha
Kevin,
When was the last time someone granted you a request simply because you 
asked? :-)

We are currently making changes to the log whereby the debug mode will show 
all actions for all users, so that it will be much easier to see exactly 
what happened to any particular email.

David
- Original Message - 
From: Kevin Bilbee [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Thursday, March 03, 2005 4:51 PM
Subject: RE: [Declude.JunkMail] Declude 2.x


Would it be possible to change the logging to reflect the final action for
each user. This would make since and make it easier to know the final
disposition of the email.
We use a catchall account on Imail and a message that should have been
delete the final disposition showed
Last action = IGNORE
When it should have been deleted.
If the message was processed differently for different accounts then I 
would
expect to see

Last action = DELETE - [EMAIL PROTECTED]
Last action = IGNORE - [EMAIL PROTECTED]
Because in all actuality there were multiple final actions.

Kevin Bilbee

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of David
Franco-Rocha
Sent: Thursday, March 03, 2005 1:19 PM
To: Declude.JunkMail@declude.com
Subject: Re: [Declude.JunkMail] Declude 2.x
Nick,
Prior to 2.0, the DELETE action had the highest priority and affected all
recipients of a message. Even with per-user settings, if one user
triggered
the DELETE action, the email was deleted for everyone.
A change was made in 2.0 to allow for deletions to be made on a per-user
level: If there are three recipients A, B and C, and at least one of the
recipients (B, for example) triggers the DELETE action, the envelope is
modified and the new recipients are A and C. That seems to be
working fine.
The problem arises with DELETE which has been preceded by another action
that has already modified the recipient. If my per-user cfg
indicates that:
WEIGHT10 ROUTETO [EMAIL PROTECTED]
WEIGHT15 DELETE
I expect to re-route email that fails WEIGHT10 but to simply delete email
when it fails the higher weight because the probability of spam there is
much higher and I do not want to waste my time checking it. The
problem is
that the WEIGHT10 ROUTETO action removes me as a recipient and
replaces me
with [EMAIL PROTECTED]; when the DELETE action is triggered, it tries to
delete me as a recipient, but I have already been replaced, so
the deletion
does not occur.
There are several combinations and scenarios that can occur with multiple
recipients and multiple actions, and we are studying and testing
this very
carefully. There may be other facets of your issue that do not
apply here,
and I will take a very careful look at it.
David
- Original Message -
From: Nick Hayer [EMAIL PROTECTED]
To: Declude.JunkMail@declude.com
Sent: Thursday, March 03, 2005 3:51 PM
Subject: Re: [Declude.JunkMail] Declude 2.x
 On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
 Hi David,

 I am having problem with the DELETE action as well; have sent 2
 support requests - would this issue be related to what you describe
 below as well?

 Thanks

 -Nick Hayer

 We wish to let everyone know that through our own testing, support
 emails and forum responses, we understand that there is some confusion
 over Version 2.x actions with regard to per-user setting code changes.
 We are analyzing and evaluating various options and will soon release
 procedures to deal with this issue.

 ---
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Re: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Nick Hayer
On 3 Mar 2005 at 16:57, David Franco-Rocha wrote:

Excellent David. Good idea Kevin..

This will help us all -

Thanks

-Nick



 Kevin,
 
 When was the last time someone granted you a request simply because
 you asked? :-)
 
 We are currently making changes to the log whereby the debug mode will
 show all actions for all users, so that it will be much easier to see
 exactly what happened to any particular email.
 
 David
 
 - Original Message - 
 From: Kevin Bilbee [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Thursday, March 03, 2005 4:51 PM
 Subject: RE: [Declude.JunkMail] Declude 2.x
 
 
  Would it be possible to change the logging to reflect the final
  action for each user. This would make since and make it easier to
  know the final disposition of the email.
 
  We use a catchall account on Imail and a message that should have
  been delete the final disposition showed
 
  Last action = IGNORE
 
  When it should have been deleted.
  If the message was processed differently for different accounts then
  I would expect to see
 
  Last action = DELETE - [EMAIL PROTECTED]
  Last action = IGNORE - [EMAIL PROTECTED]
 
 
  Because in all actuality there were multiple final actions.
 
 
 
  Kevin Bilbee
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] Behalf Of David
  Franco-Rocha
  Sent: Thursday, March 03, 2005 1:19 PM
  To: Declude.JunkMail@declude.com
  Subject: Re: [Declude.JunkMail] Declude 2.x
 
 
  Nick,
 
  Prior to 2.0, the DELETE action had the highest priority and
  affected all recipients of a message. Even with per-user settings,
  if one user triggered the DELETE action, the email was deleted for
  everyone.
 
  A change was made in 2.0 to allow for deletions to be made on a
  per-user level: If there are three recipients A, B and C, and at
  least one of the recipients (B, for example) triggers the DELETE
  action, the envelope is modified and the new recipients are A and
  C. That seems to be working fine. The problem arises with DELETE
  which has been preceded by another action that has already modified
  the recipient. If my per-user cfg indicates that:
 
  WEIGHT10 ROUTETO [EMAIL PROTECTED]
  WEIGHT15 DELETE
 
  I expect to re-route email that fails WEIGHT10 but to simply delete
  email when it fails the higher weight because the probability of
  spam there is much higher and I do not want to waste my time
  checking it. The problem is that the WEIGHT10 ROUTETO action
  removes me as a recipient and replaces me with [EMAIL PROTECTED];
  when the DELETE action is triggered, it tries to delete me as a
  recipient, but I have already been replaced, so the deletion does
  not occur.
 
  There are several combinations and scenarios that can occur with
  multiple recipients and multiple actions, and we are studying and
  testing this very carefully. There may be other facets of your
  issue that do not apply here, and I will take a very careful look
  at it.
 
  David
 
  - Original Message -
  From: Nick Hayer [EMAIL PROTECTED]
  To: Declude.JunkMail@declude.com
  Sent: Thursday, March 03, 2005 3:51 PM
  Subject: Re: [Declude.JunkMail] Declude 2.x
 
 
   On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
   Hi David,
  
   I am having problem with the DELETE action as well; have sent 2
   support requests - would this issue be related to what you
   describe below as well?
  
   Thanks
  
   -Nick Hayer
  
   We wish to let everyone know that through our own testing,
   support emails and forum responses, we understand that there is
   some confusion over Version 2.x actions with regard to per-user
   setting code changes. We are analyzing and evaluating various
   options and will soon release procedures to deal with this
   issue.
  
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RE: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Kevin Bilbee
lol , its been a while. I would suggest also putting it in log level high,
due to most log analyzers do not use the debug mode. I think most of the
issues right now are that most admins are looking at log level high and that
the information on last action is missleading.


Kevin Bilbee


 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of David
 Franco-Rocha
 Sent: Thursday, March 03, 2005 1:57 PM
 To: Declude.JunkMail@declude.com
 Subject: Re: [Declude.JunkMail] Declude 2.x


 Kevin,

 When was the last time someone granted you a request simply because you
 asked? :-)

 We are currently making changes to the log whereby the debug mode
 will show
 all actions for all users, so that it will be much easier to see exactly
 what happened to any particular email.

 David

 - Original Message -
 From: Kevin Bilbee [EMAIL PROTECTED]
 To: Declude.JunkMail@declude.com
 Sent: Thursday, March 03, 2005 4:51 PM
 Subject: RE: [Declude.JunkMail] Declude 2.x


  Would it be possible to change the logging to reflect the final
 action for
  each user. This would make since and make it easier to know the final
  disposition of the email.
 
  We use a catchall account on Imail and a message that should have been
  delete the final disposition showed
 
  Last action = IGNORE
 
  When it should have been deleted.
  If the message was processed differently for different accounts then I
  would
  expect to see
 
  Last action = DELETE - [EMAIL PROTECTED]
  Last action = IGNORE - [EMAIL PROTECTED]
 
 
  Because in all actuality there were multiple final actions.
 
 
 
  Kevin Bilbee
 
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] Behalf Of David
  Franco-Rocha
  Sent: Thursday, March 03, 2005 1:19 PM
  To: Declude.JunkMail@declude.com
  Subject: Re: [Declude.JunkMail] Declude 2.x
 
 
  Nick,
 
  Prior to 2.0, the DELETE action had the highest priority and
 affected all
  recipients of a message. Even with per-user settings, if one user
  triggered
  the DELETE action, the email was deleted for everyone.
 
  A change was made in 2.0 to allow for deletions to be made on
 a per-user
  level: If there are three recipients A, B and C, and at least
 one of the
  recipients (B, for example) triggers the DELETE action, the envelope is
  modified and the new recipients are A and C. That seems to be
  working fine.
  The problem arises with DELETE which has been preceded by
 another action
  that has already modified the recipient. If my per-user cfg
  indicates that:
 
  WEIGHT10 ROUTETO [EMAIL PROTECTED]
  WEIGHT15 DELETE
 
  I expect to re-route email that fails WEIGHT10 but to simply
 delete email
  when it fails the higher weight because the probability of
 spam there is
  much higher and I do not want to waste my time checking it. The
  problem is
  that the WEIGHT10 ROUTETO action removes me as a recipient and
  replaces me
  with [EMAIL PROTECTED]; when the DELETE action is triggered, it tries to
  delete me as a recipient, but I have already been replaced, so
  the deletion
  does not occur.
 
  There are several combinations and scenarios that can occur
 with multiple
  recipients and multiple actions, and we are studying and testing
  this very
  carefully. There may be other facets of your issue that do not
  apply here,
  and I will take a very careful look at it.
 
  David
 
  - Original Message -
  From: Nick Hayer [EMAIL PROTECTED]
  To: Declude.JunkMail@declude.com
  Sent: Thursday, March 03, 2005 3:51 PM
  Subject: Re: [Declude.JunkMail] Declude 2.x
 
 
   On 3 Mar 2005 at 15:06, David Franco-Rocha wrote:
   Hi David,
  
   I am having problem with the DELETE action as well; have sent 2
   support requests - would this issue be related to what you describe
   below as well?
  
   Thanks
  
   -Nick Hayer
  
   We wish to let everyone know that through our own testing, support
   emails and forum responses, we understand that there is
 some confusion
   over Version 2.x actions with regard to per-user setting
 code changes.
   We are analyzing and evaluating various options and will
 soon release
   procedures to deal with this issue.
  
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[Declude.JunkMail] Version 2 blues

2005-03-03 Thread jssubs
This is a weird thing that I've noticed since I upgraded to version 2:

I use SpamReview to scan my HOLD file contents. I'm sure I'm not alone, and
I'm also sure that I've been using SpamReview in exactly the same way on
exactly the same machine for years. At least two. The only variable in the
mix that has changed was the Declude version.

If I select certain files and try to move them, either with the Return to
Queue or Delete buttons, I get a SpamReview runtime error 70. Permission
denied. 

If I then access my \spool\spam folder directly in Windows Explorer and try
to delete the message, I get a this file is being accessed sharing
violation. Is there some part of new version 2 processing that would hold
onto the file after it has been dumped in \spam? The Q file seems to be the
locked portion, not the D, but I'm going to trace down some more of these
before I say that it's always  the Q file.

This appears to be random, only a small percentage of the files in \spam are
affected at any given time, and it also appears to clear up if I wait long
enough. However the file that I'm stuck on right now was dumped at 11:00
last night, and it's nearly 5:00 in the afternoon of the next day now.

Something else to add to the version 2 question list.

--

John Shacklett

[EMAIL PROTECTED]
[EMAIL PROTECTED]

www.continentaloffice.com

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[Declude.JunkMail] Failing my own MAILFROM test

2005-03-03 Thread Bill Green dfn Systems
I seem to remember something about this in the archives, but haven't been 
able to track it down.

When I use the outgoing tests, legitimate mail from my own server gets 
blocked largely because they fail MAILFROM.

X-RBL-Warning: MAILFROM: Domain dfn.com has no MX or A records [0001].
DNSreport shows my MX and A records are correct.
Bill Green
dfn Systems 

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Re: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Matt
David Franco-Rocha wrote:
I expect to re-route email that fails WEIGHT10 but to simply delete 
email when it fails the higher weight because the probability of spam 
there is much higher and I do not want to waste my time checking it. 
The problem is that the WEIGHT10 ROUTETO action removes me as a 
recipient and replaces me with [EMAIL PROTECTED]; when the DELETE action 
is triggered, it tries to delete me as a recipient, but I have already 
been replaced, so the deletion does not occur.

Wow, that is REALLY NOT how this should be working.  The clear and 
obvious mistake was to let the ROUTETO action change the recipient for 
which the actions were being applied.  If you don't see the err in this, 
please chime up because I could write a book about how this is bad and 
will have many unintended consequences.

Matt
--
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http://www.mailpure.com/software/
=
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RE: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Ncl Admin
At 04:40 PM 3/3/2005 -0500, Andy Schmidt wrote:
I generally agree that the new function is desirable. Now we just need to
figure out how to implement it robustly.

E.g., when Declude modifies the envelope to the new route-to address, it
may have to remember that new recipient so that it can reference it in
case it later encounters a DELETE action.

Or, to reverse that logic, let the ROUTETO remember the new recipient -
but don't actually update the envelope until Spam processing for that user
is complete.

The problem is the COPYALL account as it will always be HELD rather than
have SPAM deleted as it always fails enough HOLD actions prior to DELETE
weight.

And as the COPYALL isn't a real part of the envelope it most likely
causes more problems since it is added somewhere in IMAIL as a seperate
addressee.


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RE: [Declude.JunkMail] Failing my own MAILFROM test

2005-03-03 Thread Andy Schmidt
Hi,

Check if you defined any DNS servers for Declude. If not, see which ones are
defines in the Imail settings.

Query THOSE DNS servers to see if they have MX/A records.  Sometimes people
have an internal DNS server for the AD domain that doesn't have the public
records.

If that doesn't help - turn on debug mode, then send a test mail and turn
debug mode back off. I'm pretty certain Declude will tell you exactly which
server it queried and what response it obtained.

Best Regards
Andy 

-Original Message-
From: Of Bill Green dfn Systems

I seem to remember something about this in the archives, but haven't been 
able to track it down.

When I use the outgoing tests, legitimate mail from my own server gets 
blocked largely because they fail MAILFROM.

X-RBL-Warning: MAILFROM: Domain dfn.com has no MX or A records [0001].

DNSreport shows my MX and A records are correct.

Bill Green
dfn Systems 

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RE: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Andy Schmidt
No copyall account here.

-Original Message-
From: Ncl Admin

The problem is the COPYALL account as it will always be HELD rather than
have SPAM deleted as it always fails enough HOLD actions prior to DELETE
weight.

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RE: [Declude.JunkMail] Declude 2.x

2005-03-03 Thread Kevin Bilbee
The copy all account is added before the message is passed ot declude so
declude should not know the difference.


Kevin Bilbee

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] Behalf Of Ncl Admin
 Sent: Thursday, March 03, 2005 2:34 PM
 To: Declude.JunkMail@declude.com; Declude.JunkMail@declude.com
 Subject: RE: [Declude.JunkMail] Declude 2.x


 At 04:40 PM 3/3/2005 -0500, Andy Schmidt wrote:
 I generally agree that the new function is desirable. Now we just need to
 figure out how to implement it robustly.
 
 E.g., when Declude modifies the envelope to the new route-to
 address, it
 may have to remember that new recipient so that it can reference it in
 case it later encounters a DELETE action.
 
 Or, to reverse that logic, let the ROUTETO remember the new recipient -
 but don't actually update the envelope until Spam processing for
 that user
 is complete.

 The problem is the COPYALL account as it will always be HELD rather than
 have SPAM deleted as it always fails enough HOLD actions prior to DELETE
 weight.

 And as the COPYALL isn't a real part of the envelope it most likely
 causes more problems since it is added somewhere in IMAIL as a seperate
 addressee.


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