[Framers] "Publish to pdf" crashes FM16 every time

[Sue Thomson]

Hi fellow framers

In recent weeks I have become unable to publish to pdf. FrameMaker crashes 
every time I try. I have to resort to "print to pdf" then find something useful 
to do while I wait.

I have tried different settings files but it makes no difference. I don't know 
what else to try.

Does anyone have any ideas, please?

FYI: I am working with FM v16.0.1, producing structured books containing around 
20-30 files The files contain many small graphics (*.png, *.jpg, or *.ai), all 
of which are imported by reference from directories beneath the handbook 
directory. The finished pdfs are usually 300-600 pages long.

Regards

Sue Thomson MISTC
Senior Technical Author


[Description: cid:image001.jpg@01D5D132.0EDB9820]

Ultra Intelligence and Communications
A8, Cody Technology Park, Ively Road,
Farnborough, Hampshire GU14 0LX, United Kingdom
T: +44 (0) 1252 512 951 x 5644

www.ultra.group/ultra-ewst<http://www.ultra.group/ultra-ewst>

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Re: [Framers] "Publish to pdf" crashes FM16 every time

[Reng Winfried]

Hi Sue,

Your FrameMaker version is the latest one. That's good.
Some questions:
Only Save as PDF does not work? Print to a PostScript file is OK?
Can you activate/deactivate the option Use Acrobat Distiller for
PDF generation (in the Publish pod, PDF, settings file).
Do you have this issue with all your books and single files?
Structured and non-structured?
Also when you create a new file with the FrameMaker default
templates?
When this started, was there anything special? Did you install
another application? Any software updates? Windows updates?
Any changes in your anti-virus application?
Can you save as PDF when you deactivate your anti-virus application?

Best regards

Winfried

-Original Message-
From: Framers 
 On Behalf 
Of Sue Thomson
Sent: Wednesday, February 17, 2021 10:01 AM
To: framers@lists.frameusers.com
Subject: [Framers] "Publish to pdf" crashes FM16 every time

Hi fellow framers

In recent weeks I have become unable to publish to pdf. FrameMaker crashes 
every time I try. I have to resort to "print to pdf" then find something useful 
to do while I wait.

I have tried different settings files but it makes no difference. I don't know 
what else to try.

Does anyone have any ideas, please?

FYI: I am working with FM v16.0.1, producing structured books containing around 
20-30 files The files contain many small graphics (*.png, *.jpg, or *.ai), all 
of which are imported by reference from directories beneath the handbook 
directory. The finished pdfs are usually 300-600 pages long.

Regards

Sue Thomson MISTC
Senior Technical Author


[Description: cid:image001.jpg@01D5D132.0EDB9820]

Ultra Intelligence and Communications
A8, Cody Technology Park, Ively Road,
Farnborough, Hampshire GU14 0LX, United Kingdom
T: +44 (0) 1252 512 951 x 5644

www.ultra.group/ultra-ewst 

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[Framers] OT: HelpSmith?

[tammyvb]

Hello,

 

I am reaching out to this list because of all the seasoned writers on it who
have used a variety of tools to survive - not just Framemaker alone - and I
need this experience and input right now.

 

I have a long ago client that I initially got set up and trained with
Framemaker and Webworks, and it was a great solution for them. The client
then went dark and went through a long acquisition period of other
companies, and they have now come back for more work. The problem is that
during this acquisition period, no standardization of their technical
publications was carried out and each division, and even within a division,
it's each man/woman for themselves, using their preferred tool. Yep, it's a
nightmare and spread out all over the board like 52 card pickup. One of the
tools that this particular division that reached out me uses is HelpSmith. I
think I have heard of this tool like once before in a blue moon. Has anyone
ever heard of this tool, have you used it, know about its learning curve,
etc? 

 

The particular project that I will be working on is taking a monolithic and
obtuse 1000+ page manual and breaking it up into 3 classic manuals that need
to share information, x-reference material, and one manual in particular
will be equation heavy, which is why I am really pushing hard to stay with
Framemaker - HelpSmith does produce PDF, but it's a modular tool like Flare,
RoboHelp 2020, etc., so therefore, it's not remotely ideal for classic
manual production, especially with the graphics and equations that are
needed, but. . . I  might not have a choice.

 

Any and all thoughts are appreciated.

 

TVB

 

 

Tammy Van Boening

Tammy dot vanboening at spectrumwritingllc dot com

www.spectrumwritingllc.com

 

 

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