Re: [JAWS-Users] Jaws 18 and Outlook 2016
David: Thanks for posting these instructions for eliminating the back stage view in Word 2016. Like others on the list, I had to do this when I first installed Office 365 on my current Windows 7 laptop, but couldn't remember enough about how to do it to send instructions to Miriam. I'm going to save these instructions for future reference, because I plan to purchase a new computer shortly with the Windows 10 operating system, and will have to install Office 365 from Scratch. Tom Behler -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of David Whitehead Sent: Sunday, April 22, 2018 1:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hello; Try the following; 1, open word, 2, now press alt+f=file, T=options, 3, now shift+tab until you hear jaws say something like, Show the Start screen when this application starts By default the box is most likely checked use spacebar to uncheck, now tab to ok button, press enter. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:26 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 And now I discovered a new issue which is a result of Microsoft reinstalling office 365. When I try to open a word document now, it doesn't open automatically. Instead, I am presented with something called, backstage view. If I tab around, I get to, open new document. The person who set this up for me a year ago February, set it up so the document just opened automatically. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbo
Re: [JAWS-Users] Jaws 18 and Outlook 2016
David, I would certainly appreciate some help. Let me first explain where I am at this point. There are 2 messages in my inbox that would have ordinarily have gone to my , to Miriam, folder. So perhaps I solved that problem. I'm not sure. When I attempted to follow your directions for getting directly to a word document, the file menu would not open with alt F. I did eventually get a new document to open, but just by tabbing around. I didn't even get to anything that said, "open new document". I can't access all of the emails that are still in my "to Miriam" folder. I would appreciate your help. I live on Long Island. I'm 80 years old. My hearing isn't that great and I'm not good at this stuff. But I would be happy to call you, or you can call me, if that's convenient. If you send me your email address, I'll send you my phone number. My email address is miriamvi...@optonline.net Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of David Whitehead Sent: Sunday, April 22, 2018 12:47 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 hello; if you would like, I could connect to your computer using jaws tandem and try to sort things out for you. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 I just tried to follow your directions, but I don't think they worked because just as I finished, I heard a message that would usually go to the, to Miriam, folder arrive, and it didn't come to my inbox. Perhaps that was because it happened almost simultaneously. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Sorry, didn'tt see this until after I sent mine. At least she has it now. Do you like Watkins products? You can find them here: www.RespectedHomeProducts.com/784289 They've been around since 1868! -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of David Whitehead Sent: Sunday, April 22, 2018 12:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hello; Try the following; 1, open word, 2, now press alt+f=file, T=options, 3, now shift+tab until you hear jaws say something like, Show the Start screen when this application starts By default the box is most likely checked use spacebar to uncheck, now tab to ok button, press enter. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:26 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 And now I discovered a new issue which is a result of Microsoft reinstalling office 365. When I try to open a word document now, it doesn't open automatically. Instead, I am presented with something called, backstage view. If I tab around, I get to, open new document. The person who set this up for me a year ago February, set it up so the document just opened automatically. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re
Re: [JAWS-Users] Jaws 18 and Outlook 2016
To solve this open a Word document. Do an alt F for file. Arrow up to options and press enter. You should be on General. Tab to, show the start screen in this application and uncheck it. Tab to OK. Do you like Watkins products? You can find them here: www.RespectedHomeProducts.com/784289 They've been around since 1868! -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 12:02 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, I solved this problem, which I also encountered on installing Office 2016. However, I need to check my notes and right now I'm headed out for lunch. I'll follow up as soon as I can. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:26 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 And now I discovered a new issue which is a result of Microsoft reinstalling office 365. When I try to open a word document now, it doesn't open automatically. Instead, I am presented with something called, backstage view. If I tab around, I get to, open new document. The person who set this up for me a year ago February, set it up so the document just opened automatically. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations,
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Hello; Try the following; 1, open word, 2, now press alt+f=file, T=options, 3, now shift+tab until you hear jaws say something like, Show the Start screen when this application starts By default the box is most likely checked use spacebar to uncheck, now tab to ok button, press enter. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:26 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 And now I discovered a new issue which is a result of Microsoft reinstalling office 365. When I try to open a word document now, it doesn't open automatically. Instead, I am presented with something called, backstage view. If I tab around, I get to, open new document. The person who set this up for me a year ago February, set it up so the document just opened automatically. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Miriam, I solved this problem, which I also encountered on installing Office 2016. However, I need to check my notes and right now I'm headed out for lunch. I'll follow up as soon as I can. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:26 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 And now I discovered a new issue which is a result of Microsoft reinstalling office 365. When I try to open a word document now, it doesn't open automatically. Instead, I am presented with something called, backstage view. If I tab around, I get to, open new document. The person who set this up for me a year ago February, set it up so the document just opened automatically. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is somethin
Re: [JAWS-Users] Jaws 18 and Outlook 2016
I'm afraid it won't solve that part of the problem. Perhaps David whitehead can work much of this out for you. If anyone can, it's him. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:09 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 I'll try. If I do that, what will happen to the more than eighty messages that are currently in the, to Miriam, folder? Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on
Re: [JAWS-Users] Jaws 18 and Outlook 2016
hello; sounds like there's an issue with where actually the messages are going, and what is actually the default inbox folder. you can make these changes, in file, options, then advance. if you would like help, let me know. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 I just tried to follow your directions, but I don't think they worked because just as I finished, I heard a message that would usually go to the, to Miriam, folder arrive, and it didn't come to my inbox. Perhaps that was because it happened almost simultaneously. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something ha
Re: [JAWS-Users] Jaws 18 and Outlook 2016
hello; if you would like, I could connect to your computer using jaws tandem and try to sort things out for you. Statistics are like a bikini. What they reveal is suggestive, but what they conceal is vital. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 I just tried to follow your directions, but I don't think they worked because just as I finished, I heard a message that would usually go to the, to Miriam, folder arrive, and it didn't come to my inbox. Perhaps that was because it happened almost simultaneously. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple
Re: [JAWS-Users] Jaws 18 and Outlook 2016
I just tried to follow your directions, but I don't think they worked because just as I finished, I heard a message that would usually go to the, to Miriam, folder arrive, and it didn't come to my inbox. Perhaps that was because it happened almost simultaneously. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.82
Re: [JAWS-Users] Jaws 18 and Outlook 2016
And now I discovered a new issue which is a result of Microsoft reinstalling office 365. When I try to open a word document now, it doesn't open automatically. Instead, I am presented with something called, backstage view. If I tab around, I get to, open new document. The person who set this up for me a year ago February, set it up so the document just opened automatically. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server o
Re: [JAWS-Users] Jaws 18 and Outlook 2016
I'll try. If I do that, what will happen to the more than eighty messages that are currently in the, to Miriam, folder? Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Sunday, April 22, 2018 10:14 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Rooseve
Re: [JAWS-Users] Jaws 18 and Outlook 2016
When I press control Y and go to, "to miriam, it opens, I see the messages, and when I arrow down or try to open a message, Outlook closes. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Sunday, April 22, 2018 9:56 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, So, when you press CTRL+Y and choose "To Miriam" that closes Outlook!? That is verhy weird. I will give that some thought in spare moments & see if I can come up with any ideas. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 6:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I'
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Miriam, It sounds as though someone created a "message rule" for your email so that it goes to that defective folder. You can delete that rule. Try the following: Place focus in a message list next to a message where your name is in the "To" line. Press the applications key, which is between the right-hand Windows and control keys. Arrow down to "Rules submenu." Press enter. Tab until you hear "Manage rules and alerts..." Press the spacebar here. Tab again until you hear "Delete." Once again, press the spacebar. I just went through these steps to make sure they work. However, since I don't want to remove any of my existing rules, I couldn't go further. I suggest you keep tabbing from there in case there's an "Apply" button. If there is, press the spacebar on it. either way, resume tabbing to the Okay button. I hope you can follow these steps and that they solve this part of your email problem. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 9:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Miriam, So, when you press CTRL+Y and choose "To Miriam" that closes Outlook!? That is verhy weird. I will give that some thought in spare moments & see if I can come up with any ideas. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Sunday, April 22, 2018 6:32 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of th
Re: [JAWS-Users] Jaws 18 and Outlook 2016
George, Someone set up the "to Miriam" folder for me. The new emails sent directly to me are all going there directly. But emails coming to me through email lists that I'm on, are arriving in the inbox. This has always been the setup I've had. The problem is that the "to Miriam" folder won't work. When I go to it, it closes Outlook. Before Microsoft Disabilities worked on the problem, the inbox didn't work either. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of George Martinez Sr Sent: Saturday, April 21, 2018 8:51 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Hi Miriam, I am really jammed right now until the end of the month or I would research this out for you. I will save your email and at end of next week if it is still an issue I will see if I can resolve it for you. Meanwhile, 1.) how did you get that "To Miriam" folder and 2.) are all of your new emails going there instead of into your Inbox? George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 3:38 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings woul
Re: [JAWS-Users] Jaws 18 and Outlook 2016
What I would like is for someone to tell me step by step how to undo my, "to miriam", folder, and to move what's there to my inbox so that I can read it and so that all my emails go to my inbox. That would solve one problem. I could receive and answer all my emails. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 6:08 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Thank you for these explanations, George. You've explained one or two things here that I never fully understood. I hope they also give Miriam a few pointers to start unraveling her email nightmare. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016
I was listening to Jaws while the disabilities tech was setting things up and I'm sure I heard pop 3. As for my internet service provider, that is Optimum and they are infamously unhelpful. But I will say that the last time I had multiple copies, I was using Outlook 2003, which I loved, and the multiple copies were a sign that it was corrupted. Since Microsoft no longer supported office 2003, I had to change to office 365. I would have stayed with 2003 forever if I could have. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of ga.marti...@cox.net Sent: Saturday, April 21, 2018 4:57 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this lis
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Hi Miriam, Not sure about your many issues but the multiple copies of emails is not Outlook's fault. That is something happening with your email provider. I would call their tech support and ask them to help with your receiving multiple copies of emails. Also, do you know the difference between your email being set up as iMap or POP3? By default Outlook likes to set up nowadays as iMap and if you do not have your email on a cell phone you should be using POP3. Ask your email provider about that as well. Also ask them to help you set your Outlook to delete messages off their server once downloaded. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:36 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Well, Outlook is a mess. I have multiple copies of the same message some of the time, I can't get to the emails sent to the, "to Miriam", folder, I can't address emails unless I have the email address stored in a word document which I've kept with some addresses or if I can steal an address from an email list. If someone can figure this out and help, I'd love it. I don't do all that well with technology. I'm old. My hearing isn't great. I had a young sighted person here with me on Friday which made dealing with Microsoft easier, but there were 2 calls with 2 different people and it took hours! And in the end, only one piece of the problem was fixed. Miriam -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Adrian Spratt Sent: Saturday, April 21, 2018 1:13 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Hi Miriam, I am using Windows 10, Office 365 and JAWS18. I had a somewhat similar issue but it was caused by the fact that I had a new computer and ended up on Dell's 90day free trial of Office Suite. It was terrible until I discovered that my Office 365 was not installed. Once we got that fixed things are working "normal" in my Outlook 2016. BTW-When I called Microsoft Accessibility line the tech solved HALF of my problem but not the rest. That is not altogether uncommon there. Then I called COX, my ISP provider where I pay for tech help, and that guy though willing solved nothing. Finally my son and I figured out the remaining issues and now all is well. George A. Martinez, CPA 12231 N. 50th Ave. Glendale, AZ 85304 O-602.368.8854 F-1-888.822.0282 C-602.368.5424 "He who loses money, loses much; He who loses a friend, loses much more; He who loses faith, loses all." Eleanor Roosevelt -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 9:11 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016
Miriam, no, the problem isn't with JAWS 18, at least none of the ones you identify. I'm also using Outlook 2016, along with Windows 7. I have bad experiences with Microsoft Disability support, unless the problem turns out to be really simple, in which case I don't need them! I'll only call them as a last resort, and even then I've had to find someone else to fix the damage they do. -Original Message- From: JAWS-Users-List <jaws-users-list-boun...@jaws-users.com> On Behalf Of Miriam Vieni Sent: Saturday, April 21, 2018 12:11 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Jaws 18 and Outlook 2016
I'm wondering if there is a problem with Jaws 18 and Outlook 2016 because the Microsoft disabilities tech person thought that this might be causing my difficulty. Outlook stopped functioning. When I called, the first person set up a new profile in Outlook, whatever that is. But then the problem actdually persisted. Outlook would open, begin to work, and then stop functioning. I called again. The second tech person replaced all of office 365, promising that all the settings would remain the same. They didn't. But the other problem is that everything worked except the, "to Miriam", folder to which all my important emails go. That one continues to close. I asked him to remove that folder for me and set things up so that everything goes to the inbox, but he refused. Also, I can't address emails. Auto complete doesn't work properly and unrelated email addresses appear, even if I just try to write in an address. I managed to get to the address book one time, but couldn't use it to address an email. I'm sending this because I can read emails from my inbox and use one of the email addresses from that. Microsoft is having someone from a higher level call back on Monday. Before that happens, I want to know if anyone who is still using Jaws 18 and is using Outlook 2016 has had a similar problem. Miriam For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016, Reading Messages
I do not know how to prevent it, but perhaps I should try downloading Jaws 17 to see if the same anomaly occurs. Thanks. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Justin Williams Sent: Sunday, May 14, 2017 1:32 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016, Reading Messages I'm about to download jaws 18. Do we know why this would be happening, and how to prevent it? Justin -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Fettgather Sent: Saturday, May 13, 2017 11:41 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016, Reading Messages Hello to the list. On two different computers running the latest Jaws 18 and Outlook 2016, I have noticed that when pressing enter to open a message, jaws will begin to prematurely read the message, and then interrupt itself with "Message has 13 links", and then either continue to read the message, or, start back at the beginning. This seems to happen about 70% of the time. I have turned off all panes, the reading pane, preview pane, all other panes that I can find in Outlook. This behavior does not seem to occur in Outlook 2013, but is very distracting in outlook 2016. Just wondering if anyone else is experiencing this same behavior? Thanks a lot. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016, Reading Messages
I'm about to download jaws 18. Do we know why this would be happening, and how to prevent it? Justin -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Fettgather Sent: Saturday, May 13, 2017 11:41 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016, Reading Messages Hello to the list. On two different computers running the latest Jaws 18 and Outlook 2016, I have noticed that when pressing enter to open a message, jaws will begin to prematurely read the message, and then interrupt itself with "Message has 13 links", and then either continue to read the message, or, start back at the beginning. This seems to happen about 70% of the time. I have turned off all panes, the reading pane, preview pane, all other panes that I can find in Outlook. This behavior does not seem to occur in Outlook 2013, but is very distracting in outlook 2016. Just wondering if anyone else is experiencing this same behavior? Thanks a lot. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Jaws 18 and Outlook 2016, Reading Messages
Hello to the list. On two different computers running the latest Jaws 18 and Outlook 2016, I have noticed that when pressing enter to open a message, jaws will begin to prematurely read the message, and then interrupt itself with "Message has 13 links", and then either continue to read the message, or, start back at the beginning. This seems to happen about 70% of the time. I have turned off all panes, the reading pane, preview pane, all other panes that I can find in Outlook. This behavior does not seem to occur in Outlook 2013, but is very distracting in outlook 2016. Just wondering if anyone else is experiencing this same behavior? Thanks a lot. For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] jaws 18 and outlook 2016 not getting along.
So, what kind of add-ins would Outlook have? To my knowledge I have never added anything to Outlook 2010. I have considered upgrading to 365 2016 but based on some things I read hesitate to do so, including the fact that I might lose all my contacts, completions etc. I would like to add my Google account but, Google tells me my e-mail client is too old, had it on until my disk drive died and everything was reconfigured by repair person. I get that mail via my iPhone but would prefer to be able to answer any of it on the computer. Rose rosecomb...@cox.net -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 11:06 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, Will give this a shot. I don't have anny addins installed aat the moment. I just have 4 email accounts connected. 1 outlook account 2 gmail and 1 icloud address configured. Will try it if it happens aain. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Whitehead Sent: Sunday, January 15, 2017 12:19 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hello; Not sure if this will help, But it may be worth giving it a try. In case you need to troubleshoot Outlook, it is a good idea to load Outlook without loading any 3rd party Outlook add-ins. This article explains just how to do it. Among other culprits, Outlook add-ins are the usual suspect when Outlook runs slow or triggers unexpected errors. To determine if the installed add-ins are causing you problems, the easiest thing to do is to start Outlook with no add-ins. Outlook command line switch for add-ins In order to load Outlook without add-ins, you have to exit Outlook and type the following command in a RUN window or in a Windows command prompt: Outlook /safe:3 Please note that, while the above command will cause Outlook to load with no add-ins, the add-ins are still going to be displayed in the Add-in Manager window. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 11:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, This is a clean install of both windows 10 and outlook 2016. I am using office 365. I do not have 2013 and never did. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geno Stone Sent: Sunday, January 15, 2017 4:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] jaws 18 and outlook 2016 not getting a long.
Matthew, I spoke too soon, I was working in my Word 2016 this morning Writing a article to post on Facebook. After getting done with, Posting and out of Facebook, went to close Word and not save the word 2 page document, Jaws locked up big time. I had to shut down and restart, came back fine and trial and error, I did another word document and using F7 for spelling again and closed out, Jaws was fine. Not sure what and why that happen. Like you using the latest of Jaws 18 and Windows Ten. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 1:06 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, Will give this a shot. I don't have anny addins installed aat the moment. I just have 4 email accounts connected. 1 outlook account 2 gmail and 1 icloud address configured. Will try it if it happens aain. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Whitehead Sent: Sunday, January 15, 2017 12:19 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hello; Not sure if this will help, But it may be worth giving it a try. In case you need to troubleshoot Outlook, it is a good idea to load Outlook without loading any 3rd party Outlook add-ins. This article explains just how to do it. Among other culprits, Outlook add-ins are the usual suspect when Outlook runs slow or triggers unexpected errors. To determine if the installed add-ins are causing you problems, the easiest thing to do is to start Outlook with no add-ins. Outlook command line switch for add-ins In order to load Outlook without add-ins, you have to exit Outlook and type the following command in a RUN window or in a Windows command prompt: Outlook /safe:3 Please note that, while the above command will cause Outlook to load with no add-ins, the add-ins are still going to be displayed in the Add-in Manager window. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 11:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, This is a clean install of both windows 10 and outlook 2016. I am using office 365. I do not have 2013 and never did. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geno Stone Sent: Sunday, January 15, 2017 4:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long.
Hi, Will give this a shot. I don't have anny addins installed aat the moment. I just have 4 email accounts connected. 1 outlook account 2 gmail and 1 icloud address configured. Will try it if it happens aain. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of David Whitehead Sent: Sunday, January 15, 2017 12:19 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hello; Not sure if this will help, But it may be worth giving it a try. In case you need to troubleshoot Outlook, it is a good idea to load Outlook without loading any 3rd party Outlook add-ins. This article explains just how to do it. Among other culprits, Outlook add-ins are the usual suspect when Outlook runs slow or triggers unexpected errors. To determine if the installed add-ins are causing you problems, the easiest thing to do is to start Outlook with no add-ins. Outlook command line switch for add-ins In order to load Outlook without add-ins, you have to exit Outlook and type the following command in a RUN window or in a Windows command prompt: Outlook /safe:3 Please note that, while the above command will cause Outlook to load with no add-ins, the add-ins are still going to be displayed in the Add-in Manager window. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 11:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, This is a clean install of both windows 10 and outlook 2016. I am using office 365. I do not have 2013 and never did. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geno Stone Sent: Sunday, January 15, 2017 4:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long.
Hello; Not sure if this will help, But it may be worth giving it a try. In case you need to troubleshoot Outlook, it is a good idea to load Outlook without loading any 3rd party Outlook add-ins. This article explains just how to do it. Among other culprits, Outlook add-ins are the usual suspect when Outlook runs slow or triggers unexpected errors. To determine if the installed add-ins are causing you problems, the easiest thing to do is to start Outlook with no add-ins. Outlook command line switch for add-ins In order to load Outlook without add-ins, you have to exit Outlook and type the following command in a RUN window or in a Windows command prompt: Outlook /safe:3 Please note that, while the above command will cause Outlook to load with no add-ins, the add-ins are still going to be displayed in the Add-in Manager window. -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Sunday, January 15, 2017 11:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi, This is a clean install of both windows 10 and outlook 2016. I am using office 365. I do not have 2013 and never did. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geno Stone Sent: Sunday, January 15, 2017 4:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] jaws 18 and outlook 2016 not getting a long.
Hi, This is a clean install of both windows 10 and outlook 2016. I am using office 365. I do not have 2013 and never did. Matthew -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Geno Stone Sent: Sunday, January 15, 2017 4:18 AM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] jaws 18 and outlook 2016 not getting a long.
Might I ponder here on your situation, Matthew, Please. I did not up-grade from within Windows 07, instead bought new, no big deal. The big deal was transferring and then Outlook-Complete office Word and E-mail. Confirming was a issue as the person forgot to get the key. Forced to get Microsoft Outlook 2016 Complete with Office with Word and e-mail. They laid over-top of 2013 Outlook.. I had, would not say major issues but for sure issues. Anything from Jaws not talking to dying. I went to the Microsoft Handicap, explained and they removed all traces of outlook that of 2013 and 2016. Then after making sure all was removed, reinstalled my License copy of 2016 and since then I have had no issues. Might this be a issue with you? All three folders of mine work just fine! -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Matthew Dyer Sent: Saturday, January 14, 2017 1:47 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] jaws 18 and outlook 2016 not getting a long. Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] jaws 18 and outlook 2016 not getting a long.
Hi all. Running windows 10 outlook 2016 and jfw 18 latest build. For some reason jaws and outlook 2016 keeps crashing when trying to switch folders. I had just did a fresh install of windows 10 afrtter my install had a mager melt down. Any how any idea why this might be happening? This a fresh install of office. Any other outlook users having this? Thanks it is driving me crazy. Matthew For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10
Hi Thomas, glad I could help you. Love God with your heart, mind, and soul, that you might be blessed reaching His goal. Love your neighbor as you would yourself, God will truly reward you with good health. Love God, your neighbor, as you love yourself, you will then be spiritually balanced with wealth. Love His Word that proceeds from his lips, then reflect on the heavens where God sits. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Saturday, November 05, 2016 8:26 PM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi Jim, Hey thanks, yes certainly worked a treat. Regards Thomas -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Flusche Sent: Sunday, 6 November 2016 5:17 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, press control+shift+tab. Yes, this is a bug in outlook 2016 with Jaws. Love God with your heart, mind, and soul, that you might be blessed reaching His goal. Love your neighbor as you would yourself, God will truly reward you with good health. Love God, your neighbor, as you love yourself, you will then be spiritually balanced with wealth. Love His Word that proceeds from his lips, then reflect on the heavens where God sits. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Friday, November 04, 2016 10:55 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10
Hi Jim, Hey thanks, yes certainly worked a treat. Regards Thomas -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Jim Flusche Sent: Sunday, 6 November 2016 5:17 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, press control+shift+tab. Yes, this is a bug in outlook 2016 with Jaws. Love God with your heart, mind, and soul, that you might be blessed reaching His goal. Love your neighbor as you would yourself, God will truly reward you with good health. Love God, your neighbor, as you love yourself, you will then be spiritually balanced with wealth. Love His Word that proceeds from his lips, then reflect on the heavens where God sits. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Friday, November 04, 2016 10:55 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10
Hi Debby, Hey thanks, will check it out. Much appreciated. Regards Thomas -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Debby Sent: Sunday, 6 November 2016 1:59 AM To: jaws-users-list@jaws-users.com Subject: Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi Thomas, I am no expert, but go to the view menu and then move back and forth until you find "navigation pane." Press enter on that, and I think you will find the problem. You want the choice that says "normal." The Short-cut is Alt V N N. I am using Outlook 2010. Hope that helps! Debby -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Friday, November 04, 2016 10:55 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10
Hi, press control+shift+tab. Yes, this is a bug in outlook 2016 with Jaws. Love God with your heart, mind, and soul, that you might be blessed reaching His goal. Love your neighbor as you would yourself, God will truly reward you with good health. Love God, your neighbor, as you love yourself, you will then be spiritually balanced with wealth. Love His Word that proceeds from his lips, then reflect on the heavens where God sits. Jim -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Friday, November 04, 2016 10:55 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
Re: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10
Hi Thomas, I am no expert, but go to the view menu and then move back and forth until you find "navigation pane." Press enter on that, and I think you will find the problem. You want the choice that says "normal." The Short-cut is Alt V N N. I am using Outlook 2010. Hope that helps! Debby -Original Message- From: JAWS-Users-List [mailto:jaws-users-list-boun...@jaws-users.com] On Behalf Of Thomas Bryan Sent: Friday, November 04, 2016 10:55 PM To: jaws-users-list@jaws-users.com Subject: [JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10 Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/ For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
[JAWS-Users] Jaws 18 and Outlook 2016 on Windows 10
Hi, Well I updated Jaws the other day and all went well and Outlook was running fine. However, I now have changed something in Jaws or outlook and Jaws wont read the list of folders under my mailbox. I can certainly move to them using the Control Y command, but if I say shift tab back to the tree list of folders, Jaws doesn't read them but they are visually showing up and when I review the view options, the folder list has been ticked. Does anyone have any suggestions? Regards Thomas For answers to frequently asked questions about this list visit: http://www.jaws-users.com/help/
