Re: [LegacyUG] Problems searching from Research Guidance Center
Hi Cathy Thanks for your assessment . I Have only just joined the game again after some years off and was looking forward to making some use of the research guidance facility, being retired, but this may partly rule it out. Chrome is my default and I also entered it in Options 11.1 but from what you say I am still unclear when Chrome will be used and not the IE engine, because Chrome does not seem to open from research guidance. I wonder whether script errors come up in these live demos of Legacy currently. Regards the book PDF's I will change my file associations. Charles South Pacific - Original Message - From: Cathy Pinner To: legacyusergroup@LegacyUsers.com Sent: Wednesday, December 03, 2014 6:35 PM Subject: Re: [LegacyUG] Problems searching from Research Guidance Center Hi Charles, Web pages that open inside Legacy use an IE engine. This cannot be changed. I also get the warning (and errors) using Win 8.1 and IE 11. This will happen until/unless the programmers update the IE engine being used. Web pages that are launched from inside Legacy but open in a separate browser open in your default browser - or the browser you nominate in Options - Customise - Launch - In Legacy 8 it's option 11.1. This happens when you search from Research Guidance - Suggested Sources tab and when you use the Internet Searches on the Internet Ribbon. Hope that clarifies. Cathy Charles Brasell wrote: I have not been able to resolve my problem of searching from within Research guidance. When I click to search Ancestral File I get 'script error on page' When I click to close the error box I ge t a message saying to get a newer version of browser. My default browser Chrome is up to date, but the version of Internet Explorer on this machine is IE9 because IE10 and IE11 will not run on Vista. I have loaded Google Chrome in as alternate browser under the Options but it seems Legacy is using my version of IE9 (but I don't know how to establish which browser is being used) I also don't know what is causing the script errors either. Anyone else having problems with Vista? Charles Brasell South Pacific Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Problems searching from Research Guidance Center
Hi Charles, Wasn't I clear enough? If the website is in a Legacy frame, then it is a version of IE. Otherwise your browser of choice will open. You can get Chrome to open from Research Guidance but not from the tab you were using to access the Ancestral File. The errors for the Ancestral File may be due to the fact that the Ancestral File has been superseded by the FamilySearch Family Tree. Cathy Charles Brasell wrote: Hi Cathy Thanks for your assessment . I Have only just joined the game again after some years off and was looking forward to making some use of the research guidance facility, being retired, but this may partly rule it out. Chrome is my default and I also entered it in Options 11.1 but from what you say I am still unclear when Chrome will be used and not the IE engine, because Chrome does not seem to open from research guidance. I wonder whether script errors come up in these live demos of Legacy currently. Regards the book PDF's I will change my file associations. Charles South Pacific - Original Message - *From:* Cathy Pinner mailto:genea...@gmail.com *To:* legacyusergroup@LegacyUsers.com mailto:legacyusergroup@LegacyUsers.com *Sent:* Wednesday, December 03, 2014 6:35 PM *Subject:* Re: [LegacyUG] Problems searching from Research Guidance Center Hi Charles, Web pages that open inside Legacy use an IE engine. This cannot be changed. I also get the warning (and errors) using Win 8.1 and IE 11. This will happen until/unless the programmers update the IE engine being used. Web pages that are launched from inside Legacy but open in a separate browser open in your default browser - or the browser you nominate in Options - Customise - Launch - In Legacy 8 it's option 11.1. This happens when you search from Research Guidance - Suggested Sources tab and when you use the Internet Searches on the Internet Ribbon. Hope that clarifies. Cathy Charles Brasell wrote: I have not been able to resolve my problem of searching from within Research guidance. When I click to search Ancestral File I get 'script error on page' When I click to close the error box I ge t a message saying to get a newer version of browser. My default browser Chrome is up to date, but the version of Internet Explorer on this machine is IE9 because IE10 and IE11 will not run on Vista. I have loaded Google Chrome in as alternate browser under the Options but it seems Legacy is using my version of IE9 (but I don't know how to establish which browser is being used) I also don't know what is causing the script errors either. Anyone else having problems with Vista? Charles Brasell South Pacific Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
RE: [LegacyUG] Problems searching from Research Guidance Center
Charles and Cathy, The problem with the script errors is a known issue (#5299) and it has been assigned to a programmer to be fixed. The fix will appear in a future update but there is no way to know exactly when that will be. You will only get this error on the Preliminary Survey tab. I will tell you that part of the problem is FamilySearch. Their website is not fully compatible with Internet Explorer. Here is a quote from their website, “According to the Engineering Division, we're not fully supported by Internet Explorer (May 2013).” Now about the Ancestral file. The Ancestral File is still available as is the Pedigree Resource File. Here is a direct link to it on FamilySearch https://familysearch.org/family-trees I updated the Research Guidance so the link to these files is now correct. When you access it through Legacy you can click through the script errors (keep hitting yes) and the website will pop up. If you do access it through Legacy you will then be able to mark the task completed and Legacy will populate the date that you last searched. Michele Technical Support mich...@legacyfamilytree.com www.legacyfamilytree.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
[LegacyUG] Problems searching from Research Guidance Center
I have not been able to resolve my problem of searching from within Research guidance. When I click to search Ancestral File I get 'script error on page' When I click to close the error box I get a message saying to get a newer version of browser. My default browser Chrome is up to date, but the version of Internet Explorer on this machine is IE9 because IE10 and IE11 will not run on Vista. I have loaded Google Chrome in as alternate browser under the Options but it seems Legacy is using my version of IE9 (but I don't know how to establish which browser is being used) I also don't know what is causing the script errors either. Anyone else having problems with Vista? Charles Brasell South Pacific Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Re: [LegacyUG] Problems searching from Research Guidance Center
Hi Charles, Web pages that open inside Legacy use an IE engine. This cannot be changed. I also get the warning (and errors) using Win 8.1 and IE 11. This will happen until/unless the programmers update the IE engine being used. Web pages that are launched from inside Legacy but open in a separate browser open in your default browser - or the browser you nominate in Options - Customise - Launch - In Legacy 8 it's option 11.1. This happens when you search from Research Guidance - Suggested Sources tab and when you use the Internet Searches on the Internet Ribbon. Hope that clarifies. Cathy Charles Brasell wrote: I have not been able to resolve my problem of searching from within Research guidance. When I click to search Ancestral File I get 'script error on page' When I click to close the error box I get a message saying to get a newer version of browser. My default browser Chrome is up to date, but the version of Internet Explorer on this machine is IE9 because IE10 and IE11 will not run on Vista. I have loaded Google Chrome in as alternate browser under the Options but it seems Legacy is using my version of IE9 (but I don't know how to establish which browser is being used) I also don't know what is causing the script errors either. Anyone else having problems with Vista? Charles Brasell South Pacific Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
