Weird Dell Printer issue
I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
R: Weird Dell Printer issue
A bad character that stops the printing Print the file to another new PDF file and retry GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
R: Weird Dell Printer issue
Anothe option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
R: Weird Dell Printer issue
Last chance is to print as image GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 15.09 A: NT System Admin Issues Oggetto: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
Steve, If you ever get the solution, please let me know. I have one Dell laser printer and it exhibits the same behavior. Fortunately, we have a big Kyocera MFP just a few feet away in the common area so it's not a huge deal.. :-) -Original Message- From: Steve Kelsay [mailto:kels...@sctax.org] Sent: Thursday, July 01, 2010 9:09 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
What are you using to print the PDF's? We had a similar issue several years ago, and it was all tied to the version of Adobe Reader we were using. Change the version and print problems magically cleared up. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:19 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Last chance is to print as image GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 15.09 A: NT System Admin Issues Oggetto: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
OK, I will keep you informed! -Original Message- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, July 01, 2010 9:33 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue Steve, If you ever get the solution, please let me know. I have one Dell laser printer and it exhibits the same behavior. Fortunately, we have a big Kyocera MFP just a few feet away in the common area so it's not a huge deal.. :-) -Original Message- From: Steve Kelsay [mailto:kels...@sctax.org] Sent: Thursday, July 01, 2010 9:09 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
Well, we have had this issue through several Adobe reader version, but I will try Foxit and see what happens. Success! The files print just fine using Foxit. Now I wonder what in Adobe causes just one printer to fail? Oh well. At least it works using Foxit, which I prefer Anyway. -Original Message- From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Thursday, July 01, 2010 9:34 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue What are you using to print the PDF's? We had a similar issue several years ago, and it was all tied to the version of Adobe Reader we were using. Change the version and print problems magically cleared up. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:19 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Last chance is to print as image GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 15.09 A: NT System Admin Issues Oggetto: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
Ahh... I have been upgrading all my users to SumatraPDF whenever I work on their computers. I may make a special effort to move our payroll lady (the one with the Dell printer) over to Sumatra and see if she's able to print PDFs. :-) -Original Message- From: Steve Kelsay [mailto:kels...@sctax.org] Sent: Thursday, July 01, 2010 10:18 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue Well, we have had this issue through several Adobe reader version, but I will try Foxit and see what happens. Success! The files print just fine using Foxit. Now I wonder what in Adobe causes just one printer to fail? Oh well. At least it works using Foxit, which I prefer Anyway. -Original Message- From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Thursday, July 01, 2010 9:34 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue What are you using to print the PDF's? We had a similar issue several years ago, and it was all tied to the version of Adobe Reader we were using. Change the version and print problems magically cleared up. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:19 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Last chance is to print as image GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 15.09 A: NT System Admin Issues Oggetto: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
What about calling Dell Tech Support. I bet they've heard this before. CFee -Original Message- From: Steve Kelsay [mailto:kels...@sctax.org] Sent: Thursday, July 01, 2010 10:19 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue OK, I will keep you informed! -Original Message- From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, July 01, 2010 9:33 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue Steve, If you ever get the solution, please let me know. I have one Dell laser printer and it exhibits the same behavior. Fortunately, we have a big Kyocera MFP just a few feet away in the common area so it's not a huge deal.. :-) -Original Message- From: Steve Kelsay [mailto:kels...@sctax.org] Sent: Thursday, July 01, 2010 9:09 AM To: NT System Admin Issues Subject: RE: Weird Dell Printer issue Thanks for the information. The failure to print is on EVERY pdf, not just one, so I do not believe it is the file, and they do print fine on all other printers. No big deal, I will get hold of Dell, but I thought it might be a universal issue someone had the answer to on the tips of their fingertips. Thanks. I did try these remedies with no success. Since we have other printers, it is just a bother that I am tired of dealing with. -Original Message- From: HELP_PC [mailto:g...@enter.it] Sent: Thursday, July 01, 2010 8:56 AM To: NT System Admin Issues Subject: R: Weird Dell Printer issue Another option suggested in a forum In Printer preferences, select Advanced, press the +-sign at Postscript Options and choose Optimize for Speed instead of Encapsulted PostScript GuidoElia HELPPC -Messaggio originale- Da: Steve Kelsay [mailto:kels...@sctax.org] Inviato: giovedì 1 luglio 2010 14.35 A: NT System Admin Issues Oggetto: Weird Dell Printer issue I have a Dell W5300 ;laser printer that will only print the first page of any PDF. I don't see any settings that might affect that, and the PDFs print fine on other printers. What is different about PDF files that might cause this? ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Weird Dell Printer issue
If you're using the PostScript driver for that printer it could be that Adobe Reader is generating PDF output the printer's PS engine doesn't like. On 7/1/2010 9:18 AM, Steve Kelsay wrote: Well, we have had this issue through several Adobe reader version, but I will try Foxit and see what happens. Success! The files print just fine using Foxit. Now I wonder what in Adobe causes just one printer to fail? Oh well. At least it works using Foxit, which I prefer Anyway. -- Phil Brutsche p...@optimumdata.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Weird Dell Printer issue
Found this on the Adobe site: Only first page or first few pages of multi-page PDF files print (Acrobat 9 and Adobe Reader 9) Issue Acrobat and Adobe Reader 9 only print the first few pages of multi-page PDF documents. The printer may also print a Postscript error. Solution Change the font and resource policy to Send for Each Page. Note: Your printer drivers must be PostScript capable to use this procedure. 1.Open Acrobat or Adobe Reader. 2.Choose File Print. 3.Click the Advanced button. 4.The pop-up window that appears will look different depending on what print driver you have installed. If your driver is PostScript capable, then there should be a PostScript Options section. 5.In the PostScript Options section, change the Font and Resource Policy dropdown to Send for Each Page. -Original Message- From: Phil Brutsche [mailto:p...@optimumdata.com] Sent: Thursday, July 01, 2010 12:00 PM To: NT System Admin Issues Subject: Re: Weird Dell Printer issue If you're using the PostScript driver for that printer it could be that Adobe Reader is generating PDF output the printer's PS engine doesn't like. On 7/1/2010 9:18 AM, Steve Kelsay wrote: Well, we have had this issue through several Adobe reader version, but I will try Foxit and see what happens. Success! The files print just fine using Foxit. Now I wonder what in Adobe causes just one printer to fail? Oh well. At least it works using Foxit, which I prefer Anyway. -- Phil Brutsche p...@optimumdata.com ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Wierd network printer issue
I would rename her whole profile to user.old and then log in again and see if the issue still occurs. Also check the permissions on the printer haven't been altered in a funky fashion. 2009/12/10 John Aldrich jaldr...@blueridgecarpet.com No. There is only one user profile for that user under c:\documents and settings. I checked both under My Computer →Properties →Advanced →User Profiles and c:¥documents and settings. There are a couple pre-domain accounts, including the “owner” and the local admin account, but as best I can see she’s not using the old pre-domain accounts when she logs in as a non-admin. [image: John-Aldrich][image: Tile-Tools] *From:* richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] *Sent:* Thursday, December 10, 2009 3:17 PM *To:* NT System Admin Issues *Subject:* RE: Wierd network printer issue I would guess she does in fact have two different profiles. What do you see in the Documents and Settings folder? Similar names, but one has an extension? That is, PrinterUser and PrinterUser.001? If this is the case, then she: 1. is using a completely different NTUSER.DAT file 2. being a non-administrator, is not allowed to make connections to printers I would: 1. backup both profile folders 2. try to figure out which is the older, correct profile (the one with the printer) 3. rename the NTUSER.DAT file in the incorrect folder (NTUSER.BAK), then copy the NTUSER.DAT file into that folder 4. Make sure she has full permissions to all files and folders in that directory folder -- Richard D. McClary Systems Administrator, Information Technology Group *ASPCA®* 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals® (ASPCA ®) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. John Aldrich jaldr...@blueridgecarpet.com wrote on 12/10/2009 01:53:38 PM: Nope. No GPOs that I’m aware of, and I was here when the contractor built the domain for us, so I think I’d know. J The user’s start menu looks different when she’s a member of the local admin group than when she’s just a power user too. The admin has the “old style” start menu and the power user has the “new” style Windows XP start menu. Which is really weird. It’s almost like she’s got two different profiles, one for admin and one for power user, but I watched her log in and it’s the same username/password both times. [image removed] [image removed] From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Thursday, December 10, 2009 2:23 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Do you have a GPO in place that would remove the printer? _ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, December 10, 2009 1:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. [image removed] [image removed] From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need
Wierd network printer issue
Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What's going on and how do I fix it? I'm trying to keep from having every user be a local admin, but apparently if they're going to print to a network printer, they're going to have to be. At least that's what it seems like.. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
Re: Wierd network printer issue
Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.comwrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! [image: John-Aldrich][image: Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Wierd network printer issue
Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. John-AldrichTile-Tools From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Wierd network printer issue
Do you have a GPO in place that would remove the printer? _ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, December 10, 2009 1:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ image001.jpgimage002.jpg
RE: Wierd network printer issue
Nope. No GPOs that I’m aware of, and I was here when the contractor built the domain for us, so I think I’d know. J The user’s start menu looks different when she’s a member of the local admin group than when she’s just a power user too. The admin has the “old style” start menu and the power user has the “new” style Windows XP start menu. Which is really weird. It’s almost like she’s got two different profiles, one for admin and one for power user, but I watched her log in and it’s the same username/password both times. John-AldrichTile-Tools From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Thursday, December 10, 2009 2:23 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Do you have a GPO in place that would remove the printer? _ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, December 10, 2009 1:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. John-AldrichTile-Tools From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
Re: Wierd network printer issue
I would try that, first, to see if you can communicate directly to the printer. The I would check GPO, as Cameron has suggested. Find out what is causing the issue, but at least they can still print. On Thu, Dec 10, 2009 at 2:03 PM, John Aldrich jaldr...@blueridgecarpet.comwrote: Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. [image: John-Aldrich][image: Tile-Tools] *From:* Daniel Rodriguez [mailto:drod...@gmail.com] *Sent:* Thursday, December 10, 2009 1:45 PM *To:* NT System Admin Issues *Subject:* Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! [image: John-Aldrich][image: Tile-Tools] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Wierd network printer issue
Have you tried this from a different computer? Maybe it is a local machine issue? From: Daniel Rodriguez [drod...@gmail.com] Sent: Thursday, December 10, 2009 1:54 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue I would try that, first, to see if you can communicate directly to the printer. The I would check GPO, as Cameron has suggested. Find out what is causing the issue, but at least they can still print. On Thu, Dec 10, 2009 at 2:03 PM, John Aldrich jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com wrote: Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. [cid:image001.jpg@01CA79A1.7BB55F60][cid:image002@01ca79a1.7bb55f60] From: Daniel Rodriguez [mailto:drod...@gmail.commailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.commailto:jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! [cid:image001.jpg@01CA79A1.7BB55F60][cid:image002@01ca79a1.7bb55f60] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~inline: image001.jpginline: image002.jpg
RE: Wierd network printer issue
That's what I'm thinking..but it's worth a thought. I might try logging in with my non-privileged user and see if I can print to that printer via the server share. John-AldrichTile-Tools From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Thursday, December 10, 2009 3:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Have you tried this from a different computer? Maybe it is a local machine issue? _ From: Daniel Rodriguez [drod...@gmail.com] Sent: Thursday, December 10, 2009 1:54 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue I would try that, first, to see if you can communicate directly to the printer. The I would check GPO, as Cameron has suggested. Find out what is causing the issue, but at least they can still print. On Thu, Dec 10, 2009 at 2:03 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, we've got it shared off our DC, so I was trying to do it that way. Hmm. guess I could redirect LPT2 (it's already pointing lpt1 to another printer hooked up to a PC) and point it at that. John-AldrichTile-Tools From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What's going on and how do I fix it? I'm trying to keep from having every user be a local admin, but apparently if they're going to print to a network printer, they're going to have to be. At least that's what it seems like.. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Wierd network printer issue
Ok.curiouser and couriouser.. I logged in as my normal, non-privileged user and was able to add the printer and all.. So it appears to be something with the user's profile. I wonder if maybe I need to back her up and start her a new profile.. Or maybe just give her a new computer. We've got a couple relatively new Dell PCs that are available now that we've lost a couple employees. maybe I'll give one to her. John-AldrichTile-Tools From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, December 10, 2009 3:06 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue That's what I'm thinking..but it's worth a thought. I might try logging in with my non-privileged user and see if I can print to that printer via the server share. John-AldrichTile-Tools From: Terry Dickson [mailto:te...@treasurer.state.ks.us] Sent: Thursday, December 10, 2009 3:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Have you tried this from a different computer? Maybe it is a local machine issue? _ From: Daniel Rodriguez [drod...@gmail.com] Sent: Thursday, December 10, 2009 1:54 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue I would try that, first, to see if you can communicate directly to the printer. The I would check GPO, as Cameron has suggested. Find out what is causing the issue, but at least they can still print. On Thu, Dec 10, 2009 at 2:03 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Well, we've got it shared off our DC, so I was trying to do it that way. Hmm. guess I could redirect LPT2 (it's already pointing lpt1 to another printer hooked up to a PC) and point it at that. John-AldrichTile-Tools From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What's going on and how do I fix it? I'm trying to keep from having every user be a local admin, but apparently if they're going to print to a network printer, they're going to have to be. At least that's what it seems like.. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! John-AldrichTile-Tools ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
RE: Wierd network printer issue
I would guess she does in fact have two different profiles. What do you see in the Documents and Settings folder? Similar names, but one has an extension? That is, PrinterUser and PrinterUser.001? If this is the case, then she: 1. is using a completely different NTUSER.DAT file 2. being a non-administrator, is not allowed to make connections to printers I would: 1. backup both profile folders 2. try to figure out which is the older, correct profile (the one with the printer) 3. rename the NTUSER.DAT file in the incorrect folder (NTUSER.BAK), then copy the NTUSER.DAT file into that folder 4. Make sure she has full permissions to all files and folders in that directory folder -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA® 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 www.aspca.org The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals® (ASPCA ®) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. John Aldrich jaldr...@blueridgecarpet.com wrote on 12/10/2009 01:53:38 PM: Nope. No GPOs that I?m aware of, and I was here when the contractor built the domain for us, so I think I?d know. J The user?s start menu looks different when she?s a member of the local admin group than when she?s just a power user too. The admin has the ?old style? start menu and the power user has the ?new? style Windows XP start menu. Which is really weird. It?s almost like she?s got two different profiles, one for admin and one for power user, but I watched her log in and it?s the same username/password both times. [image removed] [image removed] From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Thursday, December 10, 2009 2:23 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Do you have a GPO in place that would remove the printer? _ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, December 10, 2009 1:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Well, we?ve got it shared off our DC, so I was trying to do it that way. Hmm? guess I could redirect LPT2 (it?s already pointing lpt1 to another printer hooked up to a PC) and point it at that. [image removed] [image removed] From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What?s going on and how do I fix it? I?m trying to keep from having every user be a local admin, but apparently if they?re going to print to a network printer, they?re going to have to be. At least that?s what it seems like?. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! [image removed] [image removed] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Wierd network printer issue
No. There is only one user profile for that user under c:\documents and settings. I checked both under My Computer →Properties →Advanced →User Profiles and c:\documents and settings. There are a couple pre-domain accounts, including the “owner” and the local admin account, but as best I can see she’s not using the old pre-domain accounts when she logs in as a non-admin. John-AldrichTile-Tools From: richardmccl...@aspca.org [mailto:richardmccl...@aspca.org] Sent: Thursday, December 10, 2009 3:17 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue I would guess she does in fact have two different profiles. What do you see in the Documents and Settings folder? Similar names, but one has an extension? That is, PrinterUser and PrinterUser.001? If this is the case, then she: 1. is using a completely different NTUSER.DAT file 2. being a non-administrator, is not allowed to make connections to printers I would: 1. backup both profile folders 2. try to figure out which is the older, correct profile (the one with the printer) 3. rename the NTUSER.DAT file in the incorrect folder (NTUSER.BAK), then copy the NTUSER.DAT file into that folder 4. Make sure she has full permissions to all files and folders in that directory folder -- Richard D. McClary Systems Administrator, Information Technology Group ASPCA(r) 1717 S. Philo Rd, Ste 36 Urbana, IL 61802 richardmccl...@aspca.org P: 217-337-9761 C: 217-417-1182 F: 217-337-9761 http://www.aspca.org/ www.aspca.org The information contained in this e-mail, and any attachments hereto, is from The American Society for the Prevention of Cruelty to Animals(r) (ASPCA(r)) and is intended only for use by the addressee(s) named herein and may contain legally privileged and/or confidential information. If you are not the intended recipient of this e-mail, you are hereby notified that any dissemination, distribution, copying or use of the contents of this e-mail, and any attachments hereto, is strictly prohibited. If you have received this e-mail in error, please immediately notify me by reply email and permanently delete the original and any copy of this e-mail and any printout thereof. John Aldrich jaldr...@blueridgecarpet.com wrote on 12/10/2009 01:53:38 PM: Nope. No GPOs that I’m aware of, and I was here when the contractor built the domain for us, so I think I’d know. J The user’s start menu looks different when she’s a member of the local admin group than when she’s just a power user too. The admin has the “old style” start menu and the power user has the “new” style Windows XP start menu. Which is really weird. It’s almost like she’s got two different profiles, one for admin and one for power user, but I watched her log in and it’s the same username/password both times. [image removed] [image removed] From: Cameron Cooper [mailto:ccoo...@aurico.com] Sent: Thursday, December 10, 2009 2:23 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Do you have a GPO in place that would remove the printer? _ Cameron Cooper System Administrator | CompTIA A+ Certified Aurico Reports, Inc Phone: 847-890-4021 | Fax: 847-255-1896 ccoo...@aurico.com | www.aurico.com From: John Aldrich [mailto:jaldr...@blueridgecarpet.com] Sent: Thursday, December 10, 2009 1:03 PM To: NT System Admin Issues Subject: RE: Wierd network printer issue Well, we’ve got it shared off our DC, so I was trying to do it that way. Hmm… guess I could redirect LPT2 (it’s already pointing lpt1 to another printer hooked up to a PC) and point it at that. [image removed] [image removed] From: Daniel Rodriguez [mailto:drod...@gmail.com] Sent: Thursday, December 10, 2009 1:45 PM To: NT System Admin Issues Subject: Re: Wierd network printer issue Have you tried to setup the printer and point it to LPT1: and then redirect it to the IP of the printer? On Thu, Dec 10, 2009 at 1:37 PM, John Aldrich jaldr...@blueridgecarpet.com wrote: Ok, I have a user who is currently an admin on her box. She normally prints to a network printer, but for some reason, if I take her out of the local admins group, it will remove the network printer from her machine and disallow her adding it back. But if I add her back to the local admins group next time she logs back in, the network printer is there and is the default again. What’s going on and how do I fix it? I’m trying to keep from having every user be a local admin, but apparently if they’re going to print to a network printer, they’re going to have to be. At least that’s what it seems like…. Do I need to do anything special to give her access to the network printer w/o making her a local admin? Thanks! [image removed] [image removed] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image001.jpgimage002.jpg
Re: printer issue
Do you have the printer's IP Address Staticly Set, or do you have DHCP turned on on the printer? On Tue, Oct 6, 2009 at 11:08 AM, Thomas Gonzalez tgonza...@girlscouts-swtx.org wrote: So I’m a little stumped. First environment: Win2k3 – SP1 / print server We are a Canon 3035 / 5185 and 7105 shop (multifunction). Well last week from what I can tell, the 7105 has stopped printing from a workstation to the device. When a job is sent, on the server this is the error I receive: Has anyone ever encountered this before? There have been no changes to the environment. TIA Thomas ** *GSSWT's Vision Statement: Our vision is to be a high performing, girl-focused staff with the desire and skill set to provide the highest standard of support that enriches, empowers and energizes the local Girl Scout Movement. In doing so, we create a lifetime of inspiration through Girl Scout experiences that are so relevant and inclusive every girl will want to be a part.* ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~image002.pngimage001.png
Re: printer issue
On Tue, Oct 6, 2009 at 12:12 PM, Thomas Gonzalez tgonza...@girlscouts-swtx.org wrote: Also, I resolved the issue, which is strange to ... so the static IP that was assigned *.*.1.6 was working and switched the last octet to .9 and it...s working. So you changed the IP address and it started working? What if you change it back -- does the trouble come back? If the trouble comes back, you've almost certainly got something else on your network using the same IP address. You probabbly want to fix that anyway. If the trouble stays away, my guess would be something got screwed up in the embedded controller in the printer, and changing the IP address reset things to clear the trouble. -- Ben ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Printer issue
I have a really odd issue here and hope someone can help me. I have a remote user using XP pro, on a domain that she attaches to via a VPN. She uses a couple of apps via a 2008 Terminal Server one of which being Outlook that attaches to the Exchange server at the remote end. All of this works fine so far (bar a couple of the teething issues using remote apps). However, although all email looks fine to her on the screen, when she tries to print *some* of them to her locally attached HP laser printer (a 3005 I think), it prints out looking like the following: http://www.flickr.com/photos/gavsta/3743455647/ Now Im guessing the font thats used in the email isnt getting to the printer correctly, I have tried all sorts of drivers combinations (the printer is on the 2008 HCL), and the problem remains. Can anyone assist with this? Gavin. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: Printer issue
What happens if you try printing locally in the office? Have her forward the e-mail to you, ,and try printing locally to a regular network printer (i.e. HP LJ something or other). Does it print correctly ? Chris Bodnar, MCSE Sr. Systems Engineer Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: christopher_bod...@glic.com Phone: 610-807-6459 Fax: 610-807-6003 -Original Message- From: gavin.wi...@gmail.com [mailto:gavin.wi...@gmail.com] Sent: Tuesday, July 21, 2009 5:48 PM To: NT System Admin Issues Subject: Printer issue I have a really odd issue here and hope someone can help me. I have a remote user using XP pro, on a domain that she attaches to via a VPN. She uses a couple of apps via a 2008 Terminal Server one of which being Outlook that attaches to the Exchange server at the remote end. All of this works fine so far (bar a couple of the teething issues using remote apps). However, although all email looks fine to her on the screen, when she tries to print *some* of them to her locally attached HP laser printer (a 3005 I think), it prints out looking like the following: http://www.flickr.com/photos/gavsta/3743455647/ Now Im guessing the font thats used in the email isnt getting to the printer correctly, I have tried all sorts of drivers combinations (the printer is on the 2008 HCL), and the problem remains. Can anyone assist with this? Gavin. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ - This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail and delete the message and any attachments. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Printer issue
Hi Chris, Thanks for the reply, I did ask her to email me the document today, but she emailed me the attchement instead :) By the time I noticed she had gone for the day - Ill try that again tomorrow. Are you suggesting a corrupt email(s). She reckons that if she prints to one of the local networked Ricohs it works fine, the problem is only on her local USB printer (which is brand new). Gavin. Christopher Bodnar wrote: What happens if you try printing locally in the office? Have her forward the e-mail to you, ,and try printing locally to a regular network printer (i.e. HP LJ something or other). Does it print correctly ? Chris Bodnar, MCSE Sr. Systems Engineer Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: christopher_bod...@glic.com Phone: 610-807-6459 Fax: 610-807-6003 -Original Message- From: gavin.wi...@gmail.com [mailto:gavin.wi...@gmail.com] Sent: Tuesday, July 21, 2009 5:48 PM To: NT System Admin Issues Subject: Printer issue I have a really odd issue here and hope someone can help me. I have a remote user using XP pro, on a domain that she attaches to via a VPN. She uses a couple of apps via a 2008 Terminal Server one of which being Outlook that attaches to the Exchange server at the remote end. All of this works fine so far (bar a couple of the teething issues using remote apps). However, although all email looks fine to her on the screen, when she tries to print *some* of them to her locally attached HP laser printer (a 3005 I think), it prints out looking like the following: http://www.flickr.com/photos/gavsta/3743455647/ Now Im guessing the font thats used in the email isnt getting to the printer correctly, I have tried all sorts of drivers combinations (the printer is on the 2008 HCL), and the problem remains. Can anyone assist with this? Gavin. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ - This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail and delete the message and any attachments. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
Re: Printer issue
Could it be a PostScript versus PCL issue? Often gibberish is printed when sending a PostScript document to a PCL only printer. I know you said that you had tried different drivers, but you didn't mention if any were PS drivers instead of PCL drivers. Len Hammond CSI:Hartland lenhamm...@gmail.com On Tue, Jul 21, 2009 at 6:09 PM, Gavin Wilby gavin.wi...@gmail.com wrote: Hi Chris, Thanks for the reply, I did ask her to email me the document today, but she emailed me the attchement instead :) By the time I noticed she had gone for the day - Ill try that again tomorrow. Are you suggesting a corrupt email(s). She reckons that if she prints to one of the local networked Ricohs it works fine, the problem is only on her local USB printer (which is brand new). Gavin. Christopher Bodnar wrote: What happens if you try printing locally in the office? Have her forward the e-mail to you, ,and try printing locally to a regular network printer (i.e. HP LJ something or other). Does it print correctly ? Chris Bodnar, MCSE Sr. Systems Engineer Distributed Systems Service Delivery - Intel Services Guardian Life Insurance Company of America Email: christopher_bod...@glic.com Phone: 610-807-6459 Fax: 610-807-6003 -Original Message- From: gavin.wi...@gmail.com [mailto:gavin.wi...@gmail.com] Sent: Tuesday, July 21, 2009 5:48 PM To: NT System Admin Issues Subject: Printer issue I have a really odd issue here and hope someone can help me. I have a remote user using XP pro, on a domain that she attaches to via a VPN. She uses a couple of apps via a 2008 Terminal Server one of which being Outlook that attaches to the Exchange server at the remote end. All of this works fine so far (bar a couple of the teething issues using remote apps). However, although all email looks fine to her on the screen, when she tries to print *some* of them to her locally attached HP laser printer (a 3005 I think), it prints out looking like the following: http://www.flickr.com/photos/gavsta/3743455647/ Now Im guessing the font thats used in the email isnt getting to the printer correctly, I have tried all sorts of drivers combinations (the printer is on the 2008 HCL), and the problem remains. Can anyone assist with this? Gavin. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ - This message, and any attachments to it, may contain information that is privileged, confidential, and exempt from disclosure under applicable law. If the reader of this message is not the intended recipient, you are notified that any use, dissemination, distribution, copying, or communication of this message is strictly prohibited. If you have received this message in error, please notify the sender immediately by return e-mail and delete the message and any attachments. Thank you. ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~ ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
HP1220 Printer issue
All, Quick question: Is there some kind of fuse in an HP 1220 printer? I havn't needed this for a while so when the last cartridge started streaking, I just powered it down. Now I need to make an 11x17 printout for a customer and I got a cartridge and now it refuses to fire up. Checked the power source - other devices on the surge strip were functional including my laser printer. Checked the power cord and it works with another device and the other power cord fails with this printer. Meter checks on both cords are OK. Any thoughts? I hate to just junk this printer as it only has a few thousand pages through it and when I shut it down was working fine with the exception of needing ink. Thanks -- Len Hammond Hammond Enterprises [EMAIL PROTECTED] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
RE: HP1220 Printer issue
http://www.google.com/search?num=50hl=ensafe=offsa=Xoi=spellresnum= 0ct=resultcd=1q=hp+1220+won%27t+power+onspell=1 Bob Fronk [EMAIL PROTECTED] From: Len Hammond [mailto:[EMAIL PROTECTED] Sent: Saturday, September 13, 2008 3:44 PM To: NT System Admin Issues Subject: HP1220 Printer issue All, Quick question: Is there some kind of fuse in an HP 1220 printer? I havn't needed this for a while so when the last cartridge started streaking, I just powered it down. Now I need to make an 11x17 printout for a customer and I got a cartridge and now it refuses to fire up. Checked the power source - other devices on the surge strip were functional including my laser printer. Checked the power cord and it works with another device and the other power cord fails with this printer. Meter checks on both cords are OK. Any thoughts? I hate to just junk this printer as it only has a few thousand pages through it and when I shut it down was working fine with the exception of needing ink. Thanks -- Len Hammond Hammond Enterprises [EMAIL PROTECTED] ~ Finally, powerful endpoint security that ISN'T a resource hog! ~ ~ http://www.sunbeltsoftware.com/Business/VIPRE-Enterprise/ ~
