RE: Citizens as clients/consumers

1998-04-24 Thread Max B. Sawicky

 
 Though it may not be news to you, I was surprised by how wide-spread the
 language of "customer service" and "business-client" is in 
 reference to the
 provision of public services.
 .  .  .
 Comment: that the client may not know which agency is actually delivering
 (or not) is a handy foil for deflecting any and all manner of pressure on
 the delivering agency, wundntcha say?

You might think that as contracting replaces
public employment, performance indicators are
an instrument for wage reduction and other
unpleasantness, but you would not necessarily
be right.

In contracting I've investigated, in local public
school management and welfare, the contractor and
sponsoring politicians want no part of performance
data.  The reason is that such data might not put
them in a favorable light.  In general they are
reluctant to be forthcoming with any sort of data,
such as cost, since it might be shown that taxpayers
end up paying more for less under contracting, rather
than paying less for more.

It is true, as you note, that contracting diffuses
accountability for performance.  The public official
and contractor blame each other for problems.
This only reinforces my point that contracting is
not necessarily consumer-friendly.

I've argued that it is public employees who have more
of an interest in measuring performance and making cost
data accessible to the public, insofar as performance
can legitimately be measured.  Public employees can
use this information to show how they can give the
taxpayer a better deal--how labor standards beget
productivity and service quality.

The fact that contractors could be expected to grind
down wages does not mean they should be expected to be
more efficient.  More often than not, a reasonable
argument can be constructed and documented to debunk
such efficiency claims.  Many taxpayers are also workers,
and as we know a pure appeal to class solidarity is not
the most powerful political argument going these days.
So I wouldn't write off treatments of public services
addressed to customers, consumers, clients, etc.

Cheers,

Max







Re: 15-point essay question

1998-04-24 Thread Mike Yates

Friends,

To be honest, I find college towns very depressing.  Down the hill from Cornell
the rest of the place sucks.  Of course, I'm so disgusted with higher ed that I
could not bear to live among so many academics, not to mention drunken students.
I've taught for a few weeks at UMASS and I found Amherst to be just too precious.
State College, PA (Penn State) has a great reputation as a place to live, but I'd
be suicidal in a week  It is in the middle of nowhere.  Plus in these towns where
do you get the mix of people you get in a real city?  So many professors teach
about workers or race or the rest of the wrold but have only a passing
acquaintance with people of color or working people, including those who clean
their buildings and wiat on them in the dining hall.  I've often thought that we
should do what was done in the Cultural Revolution and just close the colleges for
awhile.  I've got a quote on my office door (I'm at home now and I cannnot
remember the author.)  A man asks,  "Do you think the colleges have done much for
the world?"  Another man answers "Is it the wheel that makes the water run?"  sort
of sums up my view of the higher learning and by extension college towns.

michael yates

Thomas Kruse wrote:

 I heard from a friend that Utne Reader has called Ithaca, NY the best place
 to live in the US.  BUT: I remember also a Tompkins County Labor Council
 (Ithaca Area) video on the enormous chasm separating "town" and "gown".
 University towns can be groovy places; universities are often nasty employers.

 I also heard whn in Ithaca that it has the highest PhD per cap. of any
 census tract in the US (and, given the number of anguished grads, probably
 highest unemployed PhD rate too, tho' the latter is speculation).

 Tom

 At 21:53 23/04/98 -0500, you wrote:
 The university town's fitness as a place to remain in or move to
 is one of the biggest little secrets in American life.
 I'm wondering if anyone has undertaken a systematic study of the
 growth and change occurring thus in the country's Eugenes and Ann Arbors,
 and whether some magazine or journal already addresses it.
 
 Any leads much appreciated.
  valis

 Tom Kruse / Casilla 5812 / Cochabamba, Bolivia
 Tel/Fax: (591-42) 48242
 Email: [EMAIL PROTECTED]








New Marxism list

1998-04-24 Thread Louis Proyect

By coincidence, inspired by the collapse of the Spoons Marxism lists, I'm
about to start up a mailing list that will focus on doing exactly that - to
try to move towards some synthesis across the disabling virgules in the
following: old/new left, marxism/postmodernism, class/identity,
"cultural"/"real" politics, particularist/universal, economics/culture,
etc. Not sure of the exact details yet, though I'd like it to be born on
May 1.

Interested parties contact me privately.

Doug

I'm setting up a list myself that will be hosted at EDIN. Doug's mail-list
is tied to LBO and will try to involve his subscriber base. My mail-list
will be called Marxism-L and will be dedicated to the sort of non-dogmatic
Marxism that appears in the pages of journals like Against the Current,
Monthly Review, CNS, the NLR, etc., although it is certainly not to be
meant to be an academic exchange. The moderation principles will be very
much like the kind that Michael Perelman exemplifies: a light touch, until
there is some problem that needs resolving. My role will be to try to raise
points of discussion that I think are worth addressing. My posts here
should give some indication of what I think is important, but these topics
are not by any means the parameters of the discussion. In general, the kind
of Marxism that Gramsci, Mariategui and CLR James stood inspire me and I
try to inspire other people with that vision. I want to extend a special
thanks to Nathan Newman, who is facilitating the creation of the new
mail-list. He did not let the acrimonious exchanges and occasional rudeness
on my part of past years and months get in the way of lending a hand on
this project. This is an example all socialists should aspire to. I will
keep you posted.

Louis Proyect






Re: 15-point essay question

1998-04-24 Thread James Devine

I think college towns are o.k., not that I live in one currently. Mostly, I
think it depends on which town you're talking about.

When I was in New Haven, it was upsetting how Yale looked like a bunch of
gothic or Georgian fortresses (called "colleges") complete with moats,
(ornamental) drawbridges, and battlements, designed to keep the Unwashed
out. I understand that it's gotten much worse since the early 1970s (as the
internal Preppie Quotient rose and the external social situation fell).

In Berkeley, I liked the town more than UC. Maybe it was the town that made
the university rather than vice-versa? But there were a lot of people who
had become excessively adapted to Berkeley and had a very hard time dealing
with the rest of the world. The politics there tends to be very insular. It
does seem to be a major source of the current manias about "designer
coffees" (Starbucks, born of Pete's), yuppie chow (Chez Panisse), and men
wearing earrings, since those were common in Berkeley back in the 1970s,
before they took hold in the rest of the US. Kinko's, which is taking over
the US (and maybe the Canadian) copying business, also started there. 

In L.A., there's no real "college town" around Occidental College (where I
worked first). It's more a collection of lower middle-class bungalows.
There's also not a college town around LMU, where I currently hang my hat.
It's more upper middle-class houses, a neighborhood that had deliberately
excluded non-whites until very recently. UCLA also doesn't have a college
town. There are very rich houses in Bel Air and other UCLA-adjacent
neighborhoods, plus a consumer-oriented neighborhood with lots of movie
theatres (Westwood Village). Few if any bookstores exist there, so I can't
call it a college town. (It's no longer the teen scene that it used to be,
due to some gang slayings.) BTW, these days the UCLA profs seem to be
living way off near Simi Valley, the white enclave famous for getting the
LAPD goons off the hook in the first Rodney King trial. 

in pen-l solidarity,

Jim Devine [EMAIL PROTECTED] 
http://clawww.lmu.edu/Departments/ECON/jdevine.html
"A society is rich when material goods, including capital, are cheap, and
human beings dear."  -- R.H. Tawney.







Re: New Marxism list

1998-04-24 Thread Doug Henwood

Louis Proyect wrote:

Doug's mail-list is tied to LBO and will try to involve his subscriber base.

I'll certainly try to recruit LBO subscribers, but the whole world is
welcome (with a few exceptions).

Doug








Re: 15-point essay question

1998-04-24 Thread michael

I have my own prejudice about college towns.  Most places today are strips
of freeway that connect tract houses and shopping malls.  College towns
tend to be older towns.  In a place like Chico, I can still get around
without a car.

An ideal location would have a wide mix of people, bookstores, farmer's
market, avoid freeways and car traffic, be ecologically sensible, had have
a socialist government.  But this mix seems unlikely in the near future.
 -- 
Michael Perelman
Economics Department
California State University
Chico, CA 95929

Tel. 530-898-5321
E-Mail [EMAIL PROTECTED]





Re: 15-point essay question

1998-04-24 Thread Rosser Jr, John Barkley

 I was born in Ithaca and lived there, off and on, 
until the age of 15.  People used to wisecrack that it was 
the "most centrally isolated place in the United States."
Barkley Rosser
On Fri, 24 Apr 1998 09:08:59 -0400 Thomas Kruse 
[EMAIL PROTECTED] wrote:

 I heard from a friend that Utne Reader has called Ithaca, NY the best place
 to live in the US.  BUT: I remember also a Tompkins County Labor Council
 (Ithaca Area) video on the enormous chasm separating "town" and "gown".
 University towns can be groovy places; universities are often nasty employers.
 
 I also heard whn in Ithaca that it has the highest PhD per cap. of any
 census tract in the US (and, given the number of anguished grads, probably
 highest unemployed PhD rate too, tho' the latter is speculation).
 
 Tom
 
 At 21:53 23/04/98 -0500, you wrote:
 The university town's fitness as a place to remain in or move to 
 is one of the biggest little secrets in American life.
 I'm wondering if anyone has undertaken a systematic study of the
 growth and change occurring thus in the country's Eugenes and Ann Arbors,
 and whether some magazine or journal already addresses it.
 
 Any leads much appreciated.
  valis
 
 Tom Kruse / Casilla 5812 / Cochabamba, Bolivia
 Tel/Fax: (591-42) 48242
 Email: [EMAIL PROTECTED]
 

-- 
Rosser Jr, John Barkley
[EMAIL PROTECTED]







Re: 15-point essay question

1998-04-24 Thread Wojtek Sokolowski

At 11:10 AM 4/24/98 -0400, michael yates wrote:
Friends,

To be honest, I find college towns very depressing.  

--snip ---

We need to distinguish two things: the yuppiefication of the college
culture, and universities being the only engine that keep many cities
afloat.  I agree that the fraternity-row-cum-yuppieville character of many
college towns (cf. New Brunswick, NJ where I did my graduate work) is not
particularly attractive.  On the other hand, land speculators aka
'developers' and government offcials they bribed thoroughly devastated our
urban landscape to the point that if it were not for the presence of
universities and colleges, those cities would beacome ghost towns.

Baltimore is a good case in point.  The city life was thoroughly destroyed
by suburban sprawl and 'block busting'  (the illegal practice by real
estate speculators of renting houses in 'white' sections of the city to
poor black tennants whose rent was subsidized, and then using various fear
mongering tactics to convince the white residents to sell their homes below
their value and move to suburbs).  Today, Baltimore is about 85% Black and
shrinking both demographically and economically.The city stays afloat
mainly thanks to the presence of colleges and universities: Johns Hopkins
Institutions -- university, conservatory, and hospital (probably the
largest provate employer in the State of Maryland, U of Baltimore,  Morgan
Staety, Coppin State - two Black colleges, Loyola College etc.  

True, Baltimore does not look like a college town -- even the nearest
bookstore worth its name is outside the city limits in nearby Towson (home
to Towson State U).  The Johns Hopkins campus looks more like a country
club, both visually and demographically, amidst urban wasteland.  

We rank #6 on the Money magazine's list of the least desirable places to
live (#1 is Newark, NJ). However, if it were not for the colleges and
universities, we would probably be #1 on that list.


regards,

Wojtek Sokolowski






Re: Foster-Harvey debate

1998-04-24 Thread hoov

 Is it not also the case that in hurricanes, tornadoes, etc. trailer parks and
 similar such structures are the worst hit?  Who lives in these, rich or poor?
 michael yates

I read somewhere recently that more than a few US folks (don't recall %)
believe that such storms are attracted to mobile homes and trailers...
Michael Hoover





Re: IMF vote

1998-04-24 Thread Nathan Newman


-Original Message-
From: Doug Henwood [EMAIL PROTECTED]
To: [EMAIL PROTECTED] [EMAIL PROTECTED]


Interesting tally on the IMF funding vote in the House, from Robert
Weissman of Multinational Monitor:
-cut -
The Dems are the party of the IMF, which isn't surprising, since it was
founded under a Dem regime!


With the strong support, of course, of Keynes and every other left-liberal
movement in the post-World War II period.  The IMF was deformed by its failure
to have enough capital to be anything more than a debtors emergency source of
funds, rather than the broad Keynesian stabilizer in its original conception.

Marx did not like Bismarck but he supported centralization of the German state,
since that was preferable to the competition of small little states.  Just as
Marx could attack Bismarck's actions while supporting a more centralized state,
it is perfectly consistent for left activists to condemn the IMF's anti-labor
policies while defending the existence of it as an institution of centralized
global credit.

--Nathan Newman









Suggestion for book or article appreciated

1998-04-24 Thread Peter Bohmer



Is there a good book or article on the theory of the state you would 
recommend, particularly ones written in the last 10 years, and that deal 
with state repression, state violence within the U.S. or internally. 
Thanks, peter Bohmer






Re: 15-point essay question

1998-04-24 Thread Rosser Jr, John Barkley

 Well, I regularly spend parts of each summer in 
Madison, Wisconsin, which the year before last _Money_ 
Magazine listed as the best place to live in the US.  It 
certainly is a lot more fun to hang around in than 
Harrisonburg, VA, especially in the summer.  But then, it 
has never been purely a college/university town, being the 
state capital and also having some industry, notably Oscar 
Mayer, as well as more recently burgeoning hi-tech stuff 
that may yet turn it into an Austin, Texas (the two used to 
resemble each other before Austin got dominated by the 
hi-tech industry).  
 In any case, with poor African Americans coming in 
from Chicago with attendant problems and other such 
developments, Madison is also turning more into a more 
typical mid-sized US city. But it has had reasonably 
progressive and enlightened leadership for long periods of 
time (former student radical, Paul Soglin, was mayor, 
1973-1979 and again, 1989-1997; its politics until 
recently also had that insular quality a bit like 
Berkeley). There is certainly a lot of whitebread, academic 
hypocrisy in Madison.  But there are also certainly worse 
places in the US.
Barkley Rosser
On Fri, 24 Apr 1998 11:10:52 -0400 Mike Yates 
[EMAIL PROTECTED] wrote:

 Friends,
 
 To be honest, I find college towns very depressing.  Down the hill from Cornell
 the rest of the place sucks.  Of course, I'm so disgusted with higher ed that I
 could not bear to live among so many academics, not to mention drunken students.
 I've taught for a few weeks at UMASS and I found Amherst to be just too precious.
 State College, PA (Penn State) has a great reputation as a place to live, but I'd
 be suicidal in a week  It is in the middle of nowhere.  Plus in these towns where
 do you get the mix of people you get in a real city?  So many professors teach
 about workers or race or the rest of the wrold but have only a passing
 acquaintance with people of color or working people, including those who clean
 their buildings and wiat on them in the dining hall.  I've often thought that we
 should do what was done in the Cultural Revolution and just close the colleges for
 awhile.  I've got a quote on my office door (I'm at home now and I cannnot
 remember the author.)  A man asks,  "Do you think the colleges have done much for
 the world?"  Another man answers "Is it the wheel that makes the water run?"  sort
 of sums up my view of the higher learning and by extension college towns.
 
 michael yates
 
 Thomas Kruse wrote:
 
  I heard from a friend that Utne Reader has called Ithaca, NY the best place
  to live in the US.  BUT: I remember also a Tompkins County Labor Council
  (Ithaca Area) video on the enormous chasm separating "town" and "gown".
  University towns can be groovy places; universities are often nasty employers.
 
  I also heard whn in Ithaca that it has the highest PhD per cap. of any
  census tract in the US (and, given the number of anguished grads, probably
  highest unemployed PhD rate too, tho' the latter is speculation).
 
  Tom
 
  At 21:53 23/04/98 -0500, you wrote:
  The university town's fitness as a place to remain in or move to
  is one of the biggest little secrets in American life.
  I'm wondering if anyone has undertaken a systematic study of the
  growth and change occurring thus in the country's Eugenes and Ann Arbors,
  and whether some magazine or journal already addresses it.
  
  Any leads much appreciated.
   valis
 
  Tom Kruse / Casilla 5812 / Cochabamba, Bolivia
  Tel/Fax: (591-42) 48242
  Email: [EMAIL PROTECTED]
 
 
 

-- 
Rosser Jr, John Barkley
[EMAIL PROTECTED]







Frederick Jackson Turner quote (fwd) from Lou P.

1998-04-24 Thread michael

Forwarded message:
Delivered-To: [EMAIL PROTECTED]
Delivered-To: [EMAIL PROTECTED]
Date: Fri, 24 Apr 1998 13:19:44 -0400
To: [EMAIL PROTECTED]
From: Louis Proyect [EMAIL PROTECTED]
Subject: Frederick Jackson Turner quote
In-Reply-To: [EMAIL PROTECTED]
X-UID: 524

Michael, for some weird reason this message refuses to appear on PEN-L even
though I don't get a delivery problem notification. Could you please post
it for me. I don't have a clue what the problem is, since my other messages
have been getting through with no problem.

Lou

In the remoter West, the restless, rushing wave of settlement has broken
with a shock against the arid plains. The free lands are gone, the
continent is crossed, and all this push and energy is turning into channels
of agitation. Failures in one area can no longer be made good by taking up
land on a new frontier; the conditions of a settled society are being
reached with suddenness and with confusion. The West has been built up with
borrowed capital, and the question of the stability of gold, as a standard
of deferred payments, is eagerly agitated by the debtor West, profoundly
dissatisfied with the industrial conditions that confront it, and actuated
by frontier directness and rigor in its remedies. For the most part, the
men who built up the West beyond the Mississippi, and who are now leading
the agitation, came as pioneers from the old Northwest, in the days when it
was just passing from the stage of a frontier section. For example, Senator
Allen of Nebraska, president of the recent national Populist Convention,
and a type of the political leaders of his section, was born in Ohio in the
middle of the century; went in his youth to Iowa, and not long after the
Civil War made his home in Nebraska. As a boy, he saw the buffalo driven
out by the settlers; he saw the Indian retreat as the pioneer advanced. His
training is that of the old West, in its frontier days. And now the
frontier opportunities are gone. Discontent is demanding an extension of
governmental activity in its behalf. In these demands, it finds itself in
touch with the depressed agricultural classes and the workingmen of the
South and East. The Western problem is no longer a sectional problem; it is
a social problem on a national scale. The greater West, extending from the
Alleghanies to the Pacific, cannot be regarded as a unit; it requires
analysis into regions and classes. But its area, its population, and its
material resources would give force to its assertion that if there is a
sectionalism in the country, the sectionalism is Eastern. The old West,
united to the new South, would produce, not a new sectionalism, but a new
Americanism. It would not mean sectional disunion, as some have speculated,
but it might mean a drastic assertion of national government and imperial
expansion under a popular hero.

This, then, is the real situation: a people composed of heterogeneous
materials, with diverse and conflicting ideals and social interest, having
passed from the task of filling up the vacant spaces of the continent, is
now thrown back upon itself, and is seeking an equilibrium. The diverse
elements are being fused into national unity. The forces of reorganization
are turbulent and the nation seems like a witches' kettle:

"Double, double, toil and trouble, Fire burn and cauldron bubble."

But the far West has its centres of industrial life and culture not unlike
those of the East. It has state universities, rivaling in conservative and
scientific economic instruction those of any other part of the Union, and
its citizens more often visit the East, than do Eastern men the West. As
time goes on, its industrial development will bring it more into harmony
with the East.

Moreover, the old Northwest holds the balance of power, and is the
battlefield on which these issues of American development are to be
settled. It has more in common with all regions of the country than has any
other region. It understands the East, as the East does not understand the
West. The White City which recently rose on the shores of Lake Michigan
fitly typified its growing culture as well as its capacity for great
achievement. Its complex and representative industrial organization and
business ties, its determination to hold fast to what is original and good
in its Western experience, and its readiness to learn and receive the
results of the experience of other sections and nations, make it an
open-minded and safe arbiter of the American destiny. In the long run the
centre of the Republic may be trusted to strike a wise balance between the
contending ideals. But she does not deceive herself; she knows that the
problem of the West means nothing less than the problem of working out the
original social ideals and social adjustment for the American nation. 

(Concluding paragraphs of Frederick Jackson Turner's "The Problem of the
West," published in the Sept. 1896 Atlantic Monthly)




-- 
Michael Perelman
Economics Department
California 

Re: Richard Rorty *- demise of left

1998-04-24 Thread Doug Henwood

James Devine wrote:

I thought that the point of left politics in the 1990s was not to oppose
the old left vs. the new, etc., etc., but to try to seek a synthesis,
criticizing the lefts both old and new (ruthlessly, of course, to use
Marx's word), but while rejecting the "bad," also trying to find the "good"
on both sides and bring them together as part of a coherent whole.

By coincidence, inspired by the collapse of the Spoons Marxism lists, I'm
about to start up a mailing list that will focus on doing exactly that - to
try to move towards some synthesis across the disabling virgules in the
following: old/new left, marxism/postmodernism, class/identity,
"cultural"/"real" politics, particularist/universal, economics/culture,
etc. Not sure of the exact details yet, though I'd like it to be born on
May 1.

Interested parties contact me privately.

Doug








Introducing G-DAE Online

1998-04-24 Thread Laurie Dougherty

 We'd like to introduce you to the
  G-DAE WEB SITE
 http://www.tufts.edu/gdae
 
 THE GLOBAL DEVELOPMENT AND ENVIRONMENT INSTITUTE
 a research institute of Tufts University offers
 resources for faculty and students interested in
 development economics and environment and energy
 policy economics.
 
 The following papers can be downloaded FREE from
 the web:
   ALTERNATIVES TO GROSS NATIONAL PRODUCT
 by Richard W. England and Jonathan M. Harris
 Explains the major environmental, social, and
 economic inadequacies of prevailing systems of
 national income accounting and provides a review
 of several proposed alternatives.
 
   ARE ENVIRONMENTAL KUZNETS CURVES MISLEADING US?
 By William R. Moomaw and Gregory C. Unruh
 Environmental Kuznets Curves pose a relationship
 between CO2 emissions and economic growth.  Using
 non-linear systems dynamics, the authors show that
 historic events, policy choices and resource prices,
 not GDP growth, drive the transition from increases
 to decreases in pollution.
 
  CAPITAL CHOICES - NATIONAL SYSTEMS OF INVESTMENT
  By Michael E. Porter
 Investment links the present with the future, but
 the U.S. system threatens long-term growth.  This
 essay, available only from G-DAE, identifies legal,
 institutional, and other problematic factors, and
 offers suggestions to improve decisions by owners,
 managers, policymakers, and institutional investors.
 


 Look for information about other G-DAE activities,
 books and discussion papers, including:
 
  AS IF THE FUTURE MATTERED - TRANSLATING SOCIAL AND
 ECONOMIC THEORY INTO HUMAN BEHAVIOR
   Edited by Neva R. Goodwin
 
 
FRONTIER ISSUES IN ECONOMIC THOUGHT
 A series of books on critical themes for formation
 of a sustainable economy.  Each book contains 3-5
 page summaries of 80-90 key articles:
 
  Volume 1 A SURVEY OF ECOLOGICAL ECONOMICS
  Volume 2 THE CONSUMER SOCIETY
   Volume 3 HUMAN WELL-BEING AND ECONOMIC GOALS
 Volume 4 (forthcoming) THE CHANGING NATURE OF WORK
 
 Projected future volumes will concern Power and
 Inequality, Fully Sustainable Development, and
 New Issues in Macroeconomics
 
 The Global Development and Environment Institute
 Tufts University, Medford, MA 02155 USA
 http://www.tufts.edu/gdae

-- 
-Laurie

Laurie Dougherty
Global Development and
 Environment Institute
Tufts University
Medford, MA  02155

http://www.tufts.edu/gdae 

[EMAIL PROTECTED]
[EMAIL PROTECTED]





Re: 15-point essay question

1998-04-24 Thread Thomas Kruse

I heard from a friend that Utne Reader has called Ithaca, NY the best place
to live in the US.  BUT: I remember also a Tompkins County Labor Council
(Ithaca Area) video on the enormous chasm separating "town" and "gown".
University towns can be groovy places; universities are often nasty employers.

I also heard whn in Ithaca that it has the highest PhD per cap. of any
census tract in the US (and, given the number of anguished grads, probably
highest unemployed PhD rate too, tho' the latter is speculation).

Tom

At 21:53 23/04/98 -0500, you wrote:
The university town's fitness as a place to remain in or move to 
is one of the biggest little secrets in American life.
I'm wondering if anyone has undertaken a systematic study of the
growth and change occurring thus in the country's Eugenes and Ann Arbors,
and whether some magazine or journal already addresses it.

Any leads much appreciated.
 valis

Tom Kruse / Casilla 5812 / Cochabamba, Bolivia
Tel/Fax: (591-42) 48242
Email: [EMAIL PROTECTED]






Citizens as clients/consumers

1998-04-24 Thread Thomas Kruse

Dear PEN-lers:

Though it may not be news to you, I was surprised by how wide-spread the
language of "customer service" and "business-client" is in reference to the
provision of public services.

Below two "[snips]" to illustrate: the first from a GAO report on the
performance of private incarceration contractors (for-profit jailors) and
the problem of quality service; the second from a chat by Gore on the 1993
Government Performance and Results Act (GPRA).  I am interetsed in the
latter (GRPA), beceasue it is behind the push to implement quanitfiable
performance measures for the drug war (like body counts in the days of old).

Good morning shoppers!

Tom

--

1. GAO Report

Federal Prison Industries: Limited Data Available on Customer
Satisfaction (Letter Report, 03/16/98, GAO/GGD-98-50).

Pursuant to a congressional request, GAO provided information on whether
Federal Prison Industries (FPI) collects and maintains data that would
enable it to make reliable, generalizable statements about the
satisfaction of its federal agency customers with respect to the
quality, cost, and timely delivery of FPI's products, focusing on: (1)
if FPI has data, either from its management information system or other
sources, to support overall conclusions about how federal customers who
buy and use its products and services view their timeliness, price, and
quality; and (2) whether agencies who are among the largest buyers of
FPI products and services monitor FPI's performance the same way they do
commercial vendors in terms of timeliness, price, and quality.

GAO noted that: (1) FPI has been the subject of substantial debate over
the years, much of which has centered on the timeliness, price, and
quality of its products; (2) missing from this debate have been
convincing data that show whether federal customers who buy and use FPI
products and services are satisfied with FPI's performance; (3) FPI has
a variety of management information systems that allow it to track
customer orders and react to complaints; (4) however, FPI does not have
a systematic or structured process for collecting and analyzing customer
satisfaction data so that conclusions can be drawn about customer
satisfaction; (5) FPI's efforts to gauge customer satisfaction have been
limited to relying on narrowly scoped surveys as well as other efforts;
(6) without convincing data on customer satisfaction, FPI: (a) remains
vulnerable to assertions by its critics that federal customers are
dissatisfied and, in turn, should no longer be required to buy FPI
products; and (b) may miss opportunities to improve its operations by
having better data on how federal customers view its performance in the
areas of timeliness, price, and quality; (7) furthermore, FPI's lack of
a systematic approach for collecting these data appears inconsistent
with contemporary management principles used by both public and private
sector organizations; (8) regarding agencies' efforts to monitor FPI
performance, major customer agencies that GAO contacted stated that they
consider price when awarding contracts and monitor factors like quality
and timeliness while administering contracts for all vendors, including
FPI; (9) it should be recognized, however, that the contracting
officer's leverage in resolving procurement problems is different for
FPI than for private sector vendors since the rules that typically
govern contracts with private sector vendors do not apply to FPI; (10)
in this regard, on September 13, 1993, the Acting Attorney General
issued a legal opinion that FPI, as a seller of goods to the federal
government, is not covered by the Federal Aquisition Regulations (FAR),
and must be treated under its authorizing legislation FAR Subpart 8.6;
(11) furthermore, agencies cannot use past performance information to
deny awarding a contract to FPI because, under the law, FPI is a
mandatory source of supply; and (12) however, at FPI's discretion,
agencies can use it to negotiate with FPI factors such as product
quality or delivery time frames, or to seek a waiver from FPI so that
they can buy from a commercial vendor that can better meet their quality
or delivery requirements.

--

2. Gore Comments

Rallying Around the Performance and Results Act
By Stephen Barr Washington Post Staff Writer 
Friday, April 24, 1998; Page A25 

[...]

The Results Act, which has been phased in over the last five years [...]
seeks to improve the efficiency and effectiveness of federal programs. Under
the law, federal agencies write "strategic plans," set goals, develop
measures of progress and write annual reports on how well they performed
against their plans.

Gore, who views the law as a cornerstone of his "reinventing government"
crusade, gave a detailed speech, laced with references to Industrial Age
hierarchies and the Internet.

"In the long run, we have to build agencies -- and, I might add, a
congressional committee structure -- that work more on horizontal than
vertical 

Liebig's Law and the limits to growth

1998-04-24 Thread Mark Jones

In 1842 an obscure professor of agronomy in the
German provincial town of Giessen, published a book in
English which would revolutionise agriculture.  Marx
would say that Justus, Baron von Liebig (1803-73) was
‘more important than all the economists put together’.
Only one other natural scientist had as great an influence
on Marx, and that was the biologist Charles Darwin.
Liebig's discoveries put soil science on its modern
footing. He analysed plant photosynthesis and found
how plants fix nitrogen and carbon dioxide from the air.
The lab he set up pioneered work on artificial fertilisers.
By putting it on a scientific basis, he helped make
possible the capitalist agriculture which complemented
capitalist industry.

But Liebig himself was no great fan of capitalism. He
believed it led to a damaging divorce between man and
nature, and it was from Liebig's work that Marx drew the
conclusion that in the long run capitalist agriculture will
lead to falling yields, desertification and loss of
biodiversity.

Even more than his work as a soil scientist, Liebig's
lasting achievement was to postulate that any complex
system is always limited by a single boundary condition.
Liebig's Law is fundamental to most modern ideas about
carrying capacity and the limits to growth. It states that
the productivity and ultimately the survival of any
complex system dependent on numerous essential inputs
or sinks is limited by that single variable in least supply.
Thus, the lack of any essential soil nutrient limits overall
soil fertility. The shortage of iron constrained
development of the English economy in the 18th century.

Removing such bottlenecks attracts resources on a scale
ultimately dependent only on the limits of the whole
economy and the available capital. But accumulation can
never eliminate bottlenecks entirely. Instead, expanding
economies which constantly transform their technical
basis, will always press against new limits to growth,
struggle to overcome them and sometimes succeed,
sometimes not.

Liebig's Law has proven fundamental to understanding
the cyclical dynamics of capitalist accumulation, but
what the Law points to is not the existence of external
limits to growth, as most environmentalists assume, but
to the limits which occur immanently, as a system's
dynamics evolve.

This is true of any natural ecosystem, from soil itself to
the large scale interactions between species coexisting
and competing within biomes. Liebig's Law points to the
existence of interdependences within holistic systems. It
is not a simply question of one nutrient or mineral in
short supply determining the growth in numbers of all
populations within a system, but rather of the way the
relative availability of components conditions the
complex interactions of the organisms making up an
ecosystem and without any one of which the integrity
of the ecosystem as a whole may be compromised. One
mineral or nutrient is in short supply relative to the
reproduction and evolution of the whole system.

Feedback processes may and often do act to ensure
that equilibrium is maintained by ensuring the continued
existence of a limiting factor. Well-functioning
ecosystems do not normally overstress the species
inhabiting the common space by allowing populations to
bloom to the point of collapse and die-off. Rather, as
Eugene Odum says, the tendency that seems to
characterize natural ecosystems is that of maximizing the
quality of the overall environment for the mutual benefit
of all species within it.

For Marx, too, the limits to capitalist accumulation were
immanent, not external, and derive from its own
operation. This is questioned not only by
environmentalists but some Marxists who have adopted
Green arguments that the 'limits to growth' are external
and are posited by objectively-pre-existing environmental
constraints, for example finite resources, or the limits
potentially imposed by environmental impacts such as
global warming resulting from anthropogenic greenhouse
emissions.  The exponents of a Green-Red synthesis
have actually adopted arguments from ecology which are
mistaken in their own, terms, however. In fact it is Marx
who is closer to the underlying thought: capitalism too
can be regarded as a closed, self-sufficient system,
evolved and  governed by its own laws. There is no need
to resort to externalities to explain either capitalist crisis
or the limits to capitalist growth.

To reassert the holistic nature of Marxism does more
than underline its affinity with holistic ecology. It is also
to demolish post-modern critiques of Marxism which
deconstruct Marxism (and the emancipatory task) into
particularities which deny hegemony and finally history.
Thus Harry Cleaver has written about hegemony and counter-
hegemony: "Two great mistakes in the Western
revolutionary tradition have been the obsession with
totalization and the idea that system must follow system.
Revolutionaries, despite their rejection of capitalism's
imperial efforts