Re: [Repeater-Builder] SPECTRA SERVICE MANUAL

2010-03-11 Thread cvrcsoaring
Hi!  Bob !   Did you get any manuals??   If you did would you send a copy of 
them to me..  I have several I got from Ebay that need work..
Larry Taylor KF6JBG
Home: cvrcsoaring (AT) earthlink (Dot) net 
RC Club: www.cvrcsoaring.com

  - Original Message - 
  From: lodesthar 
  To: Repeater-Builder@yahoogroups.com 
  Sent: Tuesday, March 09, 2010 8:56 PM
  Subject: [Repeater-Builder] SPECTRA SERVICE MANUAL



  HEY MEMBERS, DOES ANY MEMBERS HAS A COMPLETE SERVICE MANUAL OF SPECTRA,I HAVE 
SOMETHING TO TROUBLE HERE IN MY OLD SPECTRA,THANKS BOB HERE IN THE PHILS.



  

Re: [Repeater-Builder] Pion and Simon

2010-03-11 Thread NORM KNAPP
A club I am a member of just purchased a card from them not 2 months ago. The 
card was received promptly and was purchased on their web site. I received a 
thank you e-mail from Al just last month. 
Maybe they took a vacation.
73
Norm

- Original Message -
From: Repeater-Builder@yahoogroups.com Repeater-Builder@yahoogroups.com
To: Repeater-Builder@yahoogroups.com Repeater-Builder@yahoogroups.com
Sent: Wed Mar 10 15:13:01 2010
Subject: Re: [Repeater-Builder] Pion and Simon

  

Was it bought on eBay? Post the item number / link. I'd like to see this. Ian 
has a good point, although its called BUYER protection. Seller protection works 
the same way, but for sellers. Just my OCD kicking in.
 
John Hymes
La Rue Communications
10 S. Aurora Street
Stockton, CA 95202

- Original Message - 
From: va...@securenet.net mailto:va...@securenet.net  
To: Repeater-Builder@yahoogroups.com 
mailto:Repeater-Builder@yahoogroups.com  
Sent: Wednesday, March 10, 2010 12:20 PM
Subject: Re: [Repeater-Builder] Pion and Simon

  

John

If you paid them on paypal, and it hasnt been 45 days yet since the 
transaction, institute a paypal chargeback. You can do this if you havent been 
given any valid tracking number on your item.

This should get someone's attention on the other end.

If after 30 days (i think) paypal will credit you your expense.  its 
called seller protection.

Paypal has a toll free number that works from Canada, so give them a 
call for details.

Good luck

Ian
VA2IR


At 03:14 PM 3/10/2010, you wrote:




I ordered a Pion and Simon PSE 508-3 controller and have not 
received it yet here in Florida.
They don't answer E mails and I can't find a telephone number 
for that company.
 
Does anyone know their tel number ?
 
Are they still in business ?
 
541-273-8958 does not work..This is the number shown on 
Paypal.
 
 
73 John VE3AMZ


No virus found in this incoming message.
Checked by AVG - www.avg.com http://www.avg.com/  
Version: 8.5.436 / Virus Database: 271.1.1/2734 - Release Date: 
03/10/10 07:33:00




[Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Kevin Custer
As promised, here are two replies I received about 30 minutes after 
sending an email to Al and Elizabeth:



Kevin, I received an e-mail from him just today.
I sent him a reply within minutes.  I just read his response.  I hope 
the attached file explains everything, but if not, please feel free to 
inquire further.


And by the way, thanks again for your site.

Best regards,
Al KK7XO


And I was CC'd on his response to John,

John, it's unfortunate that you put a complaint on the repeater 
builder site.  I answered your e-mail inquiry within minutes of 
reading it, as I do with virtually every e-mail I receive.


Your check should clear as early as tomorrow according to the 
information I have.  We have no control over how the check is 
handled.  Apparently it has to do with the fact that there is an 
international transfer of funds and the related monetary conversion 
from Canadian funds to US funds.  I will mail your board as soon as we 
have confirmation.  It usually takes 3 days or less for the package to 
arrive after we mail it.


I hope this is satisfactory.  I'm sorry you had difficulty purchasing 
our board.  We will do everything we can to make sure your order goes 
out promptly as soon as we get confirmation of the transaction.


73 de Al KK7XO 








I have sent a message to Al and Elizabeth as well - asking for help 
here.  Maybe your messages are getting caught in a SPAM filter or 
something.  This is not their normal practice and I can only assume 
your messages are not getting delivered.


I'll let you know when I get their reply.

Kevin Custer
List Owner




Re: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Tedd Doda
Kevin Custer wrote:

 Your check should clear as early as tomorrow according to the 
 information I have.  We have no control over how the check is 

But John said he paid with Paypal?


Tedd Doda, VE3TJD

Lazer Audio and Electronics
http://www.ve3tjd.com

High Performance cars don't kill
Low Performance drivers do


RE: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Chris Curtis
Probably a paypal E-CHECK rather than a paypal instant transfer.
 
Takes quite awhile sometimes.

Kb0wlf

 -Original Message-
 From: Repeater-Builder@yahoogroups.com [mailto:Repeater-
 buil...@yahoogroups.com] On Behalf Of Tedd Doda
 Sent: Thursday, March 11, 2010 7:41 AM
 To: Repeater-Builder@yahoogroups.com
 Subject: Re: [Repeater-Builder] Pion and Simon - the rest of the
 story
 
 Kevin Custer wrote:
 
  Your check should clear as early as tomorrow according to the
  information I have.  We have no control over how the check is
 
 But John said he paid with Paypal?
 
 
 Tedd Doda, VE3TJD
 
 Lazer Audio and Electronics
 http://www.ve3tjd.com
 
 High Performance cars don't kill
 Low Performance drivers do
 
 
 
 
 
 
 Yahoo! Groups Links
 
 
 
 No virus found in this incoming message.
 Checked by AVG - www.avg.com
 Version: 8.5.436 / Virus Database: 271.1.1/2734 - Release Date:
 03/10/10 19:33:00



Re: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Kevin Custer

Tedd Doda wrote:


But John said he paid with Paypal?


Not all PayPal transactions are instantaneous. 

John paid with an eCheck, which is subject to delays just like a check 
that clears the the bank.  There are ways to transfer money to PayPal 
instantly, like instant transfers from checking and savings accounts.


Kevin Custer






RE: [Repeater-Builder] SPECTRA SERVICE MANUAL

2010-03-11 Thread Eric Lemmon
There are at least a dozen Spectra manuals, not just a manual.  While it
is true that more than one manual may be required for complete coverage of a
specific radio- the control head has a separate manual, since several
control heads are available for the radio- you really should state clearly
what model Spectra radio you have.  Many accessories have separate manuals,
so please identify those as well.

73, Eric Lemmon WB6FLY
 

-Original Message-
From: Repeater-Builder@yahoogroups.com
[mailto:repeater-buil...@yahoogroups.com] On Behalf Of
cvrcsoar...@earthlink.net
Sent: Thursday, March 11, 2010 12:08 AM
To: Repeater-Builder@yahoogroups.com
Subject: Re: [Repeater-Builder] SPECTRA SERVICE MANUAL

  

Hi!  Bob !   Did you get any manuals??   If you did would you send a copy of
them to me..  I have several I got from Ebay that need work..
Larry Taylor KF6JBG
Home: cvrcsoaring (AT) earthlink (Dot) net 
RC Club: www.cvrcsoaring.com http://www.cvrcsoaring.com 


- Original Message - 
From: lodesthar mailto:lodest...@yahoo.com  
To: Repeater-Builder@yahoogroups.com
mailto:Repeater-Builder@yahoogroups.com  
Sent: Tuesday, March 09, 2010 8:56 PM
Subject: [Repeater-Builder] SPECTRA SERVICE MANUAL

  

HEY MEMBERS, DOES ANY MEMBERS HAS A COMPLETE SERVICE MANUAL OF
SPECTRA,I HAVE SOMETHING TO TROUBLE HERE IN MY OLD SPECTRA,THANKS BOB HERE
IN THE PHILS.







Re: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Tedd Doda
Kevin Custer wrote:

 John paid with an eCheck, which is subject to delays just like a check 
 that clears the the bank.  There are ways to transfer money to PayPal 
 instantly, like instant transfers from checking and savings accounts.

In all the years (since 1999) of selling on Ebay, I've never run into a 
e-cheque.

Lucky me, I guess :)

Tedd Doda, VE3TJD

Lazer Audio and Electronics
http://www.ve3tjd.com

High Performance cars don't kill
Low Performance drivers do


Re: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Kevin Custer

Tedd Doda wrote:

Kevin Custer wrote:

  
John paid with an eCheck, which is subject to delays just like a check 
that clears the the bank.  There are ways to transfer money to PayPal 
instantly, like instant transfers from checking and savings accounts.



In all the years (since 1999) of selling on Ebay, I've never run into a 
e-cheque.


Lucky me, I guess :)


The link below will explain the differences, advantages, (and obviously 
in this case, disadvantages) of using an eCheck.

https://www.paypal.com/helpcenter/main.jsp?t=solutionTabsolutionId=13054cmd=_help-ext

John's delay won't be substantial, only a few days.  He is wanting to 
receive his controller before the 20'th of this month.  I see no reason 
why he won't get it by then.


Kevin Custer


Re: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread va2ir
I've received the odd e-check. They may take up 
to 10 days to clear, but Paypal will not credit 
the funds to the recipient until such time.


Ian
VA2IR


At 10:15 AM 3/11/2010, you wrote:



Tedd Doda wrote:


Kevin Custer wrote:




John paid with an eCheck, which is subject to delays just like a check
that clears the the bank.  There are ways to transfer money to PayPal
instantly, like instant transfers from checking and savings accounts.




In all the years (since 1999) of selling on Ebay, I've never run into a
e-cheque.

Lucky me, I guess :)


The link below will explain the differences, 
advantages, (and obviously in this case, disadvantages) of using an eCheck.

https://www.paypal.com/helpcenter/main.jsp?t=solutionTabsolutionId=13054cmd=_help-exthttps://www.paypal.com/helpcenter/main.jsp?t=solutionTabsolutionId=13054cmd=_help-ext

John's delay won't be substantial, only a few 
days.  He is wanting to receive his controller 
before the 20'th of this month.  I see no reason why he won't get it by then.


Kevin Custer


No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.436 / Virus Database: 271.1.1/2736 
- Release Date: 03/11/10 07:33:00


Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Nate Duehr
I talked to an owner of a system last night and he confirmed that user ID's are 
8 digit, as are talk groups.  There are some numbers that are reserved for 
all-call and other things, so the straight math doesn't work out exactly, but 
it's so many theoretical users and talk groups, you'd never hit the limit on a 
system.  Also there's new features to allow trunking at a site, and multiple 
repeaters, but even then... eight digits is plenty for even a large 
multi-repeater setup.

It's surprising this info isn't on any web pages anywhere... 

Nate 

On Mar 10, 2010, at 6:33 PM, MCH wrote:

 Just to clarify, I'm talking about what would be equal to talkgroups.
 
 Although it does make me feel better others cannot find the answer 
 either. :-)
 
 Joe M.



Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread KT9AC
Time to start taking the lead and develop something!!

http://developer.motorola.com/products/twowayradios/



Nate Duehr wrote:

 I talked to an owner of a system last night and he confirmed that user 
 ID's are 8 digit, as are talk groups. There are some numbers that are 
 reserved for all-call and other things, so the straight math doesn't 
 work out exactly, but it's so many theoretical users and talk groups, 
 you'd never hit the limit on a system. Also there's new features to 
 allow trunking at a site, and multiple repeaters, but even then... 
 eight digits is plenty for even a large multi-repeater setup.

 It's surprising this info isn't on any web pages anywhere...

 Nate

 On Mar 10, 2010, at 6:33 PM, MCH wrote:

  Just to clarify, I'm talking about what would be equal to talkgroups.
 
  Although it does make me feel better others cannot find the answer
  either. :-)
 
  Joe M.

 






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Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread MCH
And how many of these TGs can be used in a repeater at the same time?

Thanks,
Joe M.

Nate Duehr wrote:
 I talked to an owner of a system last night and he confirmed that user ID's 
 are 8 digit, as are talk groups.  There are some numbers that are reserved 
 for all-call and other things, so the straight math doesn't work out exactly, 
 but it's so many theoretical users and talk groups, you'd never hit the limit 
 on a system.  Also there's new features to allow trunking at a site, and 
 multiple repeaters, but even then... eight digits is plenty for even a large 
 multi-repeater setup.
 
 It's surprising this info isn't on any web pages anywhere... 
 
 Nate 
 
 On Mar 10, 2010, at 6:33 PM, MCH wrote:
 
 Just to clarify, I'm talking about what would be equal to talkgroups.

 Although it does make me feel better others cannot find the answer 
 either. :-)

 Joe M.
 
 
 
 
 
 
 
 Yahoo! Groups Links
 
 
 
 


[Repeater-Builder] GE Mastr II VHF RX Wanted

2010-03-11 Thread KE4ZDG
Hey folks,

Looking for some GE Mastr II receivers in the VHF high band.  Don't need the 
whole mobile radio (to cut down on shipping costs).  I just need the 
preselector, oscillator, IF, preamp (if available) and detector.

I'm using them to build crossband repeaters out of UHF Mastr II mobiles to use 
for satellite receivers on a voter system for my club.

Thanks,

Jared



RE: [Repeater-Builder] Pion and Simon - the rest of the story....

2010-03-11 Thread Chris Curtis
I've sent an e-check before.
But that's because the purchase was over 2K u.s.

No instant transfer option on that one
=]

Kb0wlf

 -Original Message-
 From: Repeater-Builder@yahoogroups.com [mailto:Repeater-
 buil...@yahoogroups.com] On Behalf Of Tedd Doda
 Sent: Thursday, March 11, 2010 8:56 AM
 To: Repeater-Builder@yahoogroups.com
 Subject: Re: [Repeater-Builder] Pion and Simon - the rest of the
 story
 
 Kevin Custer wrote:
 
  John paid with an eCheck, which is subject to delays just like a
 check
  that clears the the bank.  There are ways to transfer money to PayPal
  instantly, like instant transfers from checking and savings accounts.
 
 In all the years (since 1999) of selling on Ebay, I've never run into a
 e-cheque.
 
 Lucky me, I guess :)
 
 Tedd Doda, VE3TJD
 
 Lazer Audio and Electronics
 http://www.ve3tjd.com
 
 High Performance cars don't kill
 Low Performance drivers do
 
 
 
 
 
 
 Yahoo! Groups Links
 
 
 
 No virus found in this incoming message.
 Checked by AVG - www.avg.com
 Version: 8.5.436 / Virus Database: 271.1.1/2734 - Release Date:
 03/11/10 07:33:00



Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Nate Duehr
Each repeater handles two 6.25 KHz channels simultaneously, if that's what 
you mean...? But both channels are continuously received by the 
portables/mobiles.  The transmission is one big interlaced TDMA signal that 
takes up the full 12.5 KHz spectrum even if only one channel is in use.

I can be on user ID 0100, TG 0100 talking to you, user ID 0200 on 
one channel... 

And someone else can be simultaneously talking as user ID 0300, on TG 
0200 to user 0400.

And we won't hear each other. On the same repeater.

If you buy their trunking stuff, you can then link repeaters at a site, and 
each repeater box means two more simultaneous channels of data.  How the 
system directs the mobile/portables as to which frequency to monitor, I don't 
know.

Moto uses color names for the channels.  The local system some hams here 
built has two colors... one is local traffic, the other is routed to the IP 
link to some other repeaters full-time.  In practice, these are programmed as 
Channel 1 and Channel 2 in the portables/mobiles.  Want to talk locally? 
Channel 1.  To someone on one of the IP linked repeaters, Channel 2.

AFAIK the repeater doesn't care at all about any of this.  The rigs are 
receiving both channels at the same time, and just watch for the Color Code, 
Unit ID (in the case of unit-to-unit calling) or their TG and open squelch 
appropriately.

That probably changes in the trunked environment - the repeaters obviously must 
be active in deciding which transmitter to turn on.  Don't know how that 
piece works when you grow beyond a single repeater.  I assume there's data 
being transmitted from one or more transmitters continuously that tells the 
mobile/portables when to frequency hop.

In IP linking without trunking, I believe all transmitters go active if you 
transmit on the color that's linked.  Don't know how it handles glare 
(Someone transmits on Repeater A's color code that's IP linked to Repeater B 
and someone else keys up at the same time on Repeater B with the same color 
code.)

Also don't know what gets priority if someone places a unit-to-unit call on the 
local color at the same time as a remote linked call for the same Unit ID 
comes in, but that logic would be in the portable/mobile rigs, not the repeater.

Nate WY0X

On Mar 11, 2010, at 9:10 AM, MCH wrote:

 And how many of these TGs can be used in a repeater at the same time?
 
 Thanks,
 Joe M.



Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Nate Duehr
Don't they charge money for that privilege?  I was under the impression that 
they do.

Nate WY0X

On Mar 11, 2010, at 9:00 AM, KT9AC wrote:

 Time to start taking the lead and develop something!!
 
 http://developer.motorola.com/products/twowayradios/
 



[Repeater-Builder] final comments re Pion and Simon Controller

2010-03-11 Thread John J. Riddell
As this should be the final comments on my order of a controller, the main
reason there was a delay is that Paypal processed this order with an E Cheque.

I had expected an instant transfer of money as has happened many times in the 
past
but when they do an E Cheque, it takes 10 - 15 days to clear.

The money came from my account instantly so I'll be contacting Paypal to see 
why this happened.

I now have had several E mails from Pion and Simon, and the money has arrived, 
the card will be 
shipped to-day.

Their phone number does not appear on their web site but I assume it will be 
added.
it is 503-545-4732

I'm glad to know that I now have contact with Pion and Simon and I look forward 
to receiving the 
controller card.

73,
John, VE3AMZ  / W4
Orlando Florida



Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread wd8chl
On 3/11/2010 11:10 AM, MCH wrote:
 And how many of these TGs can be used in a repeater at the same time?

 Thanks,
 Joe M.


Outside of the ones that are dedicated to a specific purpose, like 
interconnect, etc, all of them. Like any other trunked system.



[Repeater-Builder] GE Delta S990 Head Question

2010-03-11 Thread Kris Kirby

Has anyone succeeded in getting the alternative S-990 head firmware to 
work? If you have, please email me as I am having some difficulty.

--
Kris Kirby, KE4AHR
Disinformation Analyst


Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread MCH
And there is not any special option to order to get multiple TGs?

The base model will support all TGs that are possible?

Joe M.

wd8chl wrote:
 On 3/11/2010 11:10 AM, MCH wrote:
 And how many of these TGs can be used in a repeater at the same time?

 Thanks,
 Joe M.

 
 Outside of the ones that are dedicated to a specific purpose, like 
 interconnect, etc, all of them. Like any other trunked system.
 
 
 
 
 
 
 
 Yahoo! Groups Links
 
 
 
 


Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread MCH
I was talking about how many can be programmed in the repeater, not 
necessarily active at the same time per se. IOW, how many talkgroups 
can you program into the repeater. I'm assuming that you can 'deprogram' 
some if you have two systems in the same area.

I think WD8CHL answered the question I had - any or all can be made 
active (except for a few reserved for special use).

Joe M.

Nate Duehr wrote:
 Each repeater handles two 6.25 KHz channels simultaneously, if that's what 
 you mean...? But both channels are continuously received by the 
 portables/mobiles.  The transmission is one big interlaced TDMA signal that 
 takes up the full 12.5 KHz spectrum even if only one channel is in use.
 
 I can be on user ID 0100, TG 0100 talking to you, user ID 0200 on 
 one channel... 
 
 And someone else can be simultaneously talking as user ID 0300, on TG 
 0200 to user 0400.
 
 And we won't hear each other. On the same repeater.
 
 If you buy their trunking stuff, you can then link repeaters at a site, and 
 each repeater box means two more simultaneous channels of data.  How the 
 system directs the mobile/portables as to which frequency to monitor, I don't 
 know.
 
 Moto uses color names for the channels.  The local system some hams here 
 built has two colors... one is local traffic, the other is routed to the IP 
 link to some other repeaters full-time.  In practice, these are programmed as 
 Channel 1 and Channel 2 in the portables/mobiles.  Want to talk locally? 
 Channel 1.  To someone on one of the IP linked repeaters, Channel 2.
 
 AFAIK the repeater doesn't care at all about any of this.  The rigs are 
 receiving both channels at the same time, and just watch for the Color 
 Code, Unit ID (in the case of unit-to-unit calling) or their TG and open 
 squelch appropriately.
 
 That probably changes in the trunked environment - the repeaters obviously 
 must be active in deciding which transmitter to turn on.  Don't know how 
 that piece works when you grow beyond a single repeater.  I assume there's 
 data being transmitted from one or more transmitters continuously that tells 
 the mobile/portables when to frequency hop.
 
 In IP linking without trunking, I believe all transmitters go active if you 
 transmit on the color that's linked.  Don't know how it handles glare 
 (Someone transmits on Repeater A's color code that's IP linked to Repeater 
 B and someone else keys up at the same time on Repeater B with the same 
 color code.)
 
 Also don't know what gets priority if someone places a unit-to-unit call on 
 the local color at the same time as a remote linked call for the same 
 Unit ID comes in, but that logic would be in the portable/mobile rigs, not 
 the repeater.
 
 Nate WY0X
 
 On Mar 11, 2010, at 9:10 AM, MCH wrote:
 
 And how many of these TGs can be used in a repeater at the same time?

 Thanks,
 Joe M.
 
 
 
 
 
 
 
 Yahoo! Groups Links
 
 
 
 


Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread KT9AC
Thanks for the explanation Nate. Reminds me of Smartnet II simulcast 
systems locally (one TG brings up all five sites for example).

Tony

Nate Duehr wrote:

 Each repeater handles two 6.25 KHz channels simultaneously, if 
 that's what you mean...? But both channels are continuously received 
 by the portables/mobiles. The transmission is one big interlaced TDMA 
 signal that takes up the full 12.5 KHz spectrum even if only one 
 channel is in use.

 I can be on user ID 0100, TG 0100 talking to you, user ID 
 0200 on one channel...

 And someone else can be simultaneously talking as user ID 0300, on 
 TG 0200 to user 0400.

 And we won't hear each other. On the same repeater.

 If you buy their trunking stuff, you can then link repeaters at a 
 site, and each repeater box means two more simultaneous channels of 
 data. How the system directs the mobile/portables as to which 
 frequency to monitor, I don't know.

 Moto uses color names for the channels. The local system some hams 
 here built has two colors... one is local traffic, the other is 
 routed to the IP link to some other repeaters full-time. In practice, 
 these are programmed as Channel 1 and Channel 2 in the 
 portables/mobiles. Want to talk locally? Channel 1. To someone on one 
 of the IP linked repeaters, Channel 2.

 AFAIK the repeater doesn't care at all about any of this. The rigs 
 are receiving both channels at the same time, and just watch for the 
 Color Code, Unit ID (in the case of unit-to-unit calling) or their 
 TG and open squelch appropriately.

 That probably changes in the trunked environment - the repeaters 
 obviously must be active in deciding which transmitter to turn on. 
 Don't know how that piece works when you grow beyond a single 
 repeater. I assume there's data being transmitted from one or more 
 transmitters continuously that tells the mobile/portables when to 
 frequency hop.

 In IP linking without trunking, I believe all transmitters go active 
 if you transmit on the color that's linked. Don't know how it 
 handles glare (Someone transmits on Repeater A's color code that's 
 IP linked to Repeater B and someone else keys up at the same time on 
 Repeater B with the same color code.)

 Also don't know what gets priority if someone places a unit-to-unit 
 call on the local color at the same time as a remote linked call 
 for the same Unit ID comes in, but that logic would be in the 
 portable/mobile rigs, not the repeater.

 Nate WY0X

 On Mar 11, 2010, at 9:10 AM, MCH wrote:

  And how many of these TGs can be used in a repeater at the same time?
 
  Thanks,
  Joe M.

 






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Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread wd8chl
On 3/11/2010 3:50 PM, MCH wrote:
 And there is not any special option to order to get multiple TGs?

 The base model will support all TGs that are possible?

 Joe M.

I don't see why not. It's part of the protocol, kinda like IP 
addresses...sorta...

I'm gonna say it's on the order of 65535 total most likely...



 wd8chl wrote:
 On 3/11/2010 11:10 AM, MCH wrote:
 And how many of these TGs can be used in a repeater at the same time?

 Thanks,
 Joe M.


 Outside of the ones that are dedicated to a specific purpose, like
 interconnect, etc, all of them. Like any other trunked system.




Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Nate Duehr

On 3/11/2010 1:54 PM, MCH wrote:


I was talking about how many can be programmed in the repeater, not
necessarily active at the same time per se. IOW, how many talkgroups
can you program into the repeater. I'm assuming that you can 'deprogram'
some if you have two systems in the same area.

I think WD8CHL answered the question I had - any or all can be made
active (except for a few reserved for special use).

Joe M.



AFAIK the repeater doesn't get programmed with them at all.  It just 
passes them.  They're just addresses.  The radios handle whether or 
not they're listening for a particular talk group.


Nate


Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread MCH
So if there are two TRBO repeaters in the same area, there is no way to 
keep them both from being active and interfering with each other? That 
doesn't sound right.

Or, if I have a repeater, anyone can just buy TRBO radios and use it?

Joe M.

Nate Duehr wrote:
 
 
 On 3/11/2010 1:54 PM, MCH wrote:
  

 I was talking about how many can be programmed in the repeater, not
 necessarily active at the same time per se. IOW, how many talkgroups
 can you program into the repeater. I'm assuming that you can 'deprogram'
 some if you have two systems in the same area.

 I think WD8CHL answered the question I had - any or all can be made
 active (except for a few reserved for special use).

 Joe M.

 
 AFAIK the repeater doesn't get programmed with them at all.  It just 
 passes them.  They're just addresses.  The radios handle whether or 
 not they're listening for a particular talk group.
 
 Nate
 
 
 


Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Brian Raker
You do have to program it to use a set frequency pair, just like any
other repeater.

-BR

On Thu, Mar 11, 2010 at 5:53 PM, MCH m...@nb.net wrote:
 So if there are two TRBO repeaters in the same area, there is no way to
 keep them both from being active and interfering with each other? That
 doesn't sound right.

 Or, if I have a repeater, anyone can just buy TRBO radios and use it?

 Joe M.

 Nate Duehr wrote:


 On 3/11/2010 1:54 PM, MCH wrote:


 I was talking about how many can be programmed in the repeater, not
 necessarily active at the same time per se. IOW, how many talkgroups
 can you program into the repeater. I'm assuming that you can 'deprogram'
 some if you have two systems in the same area.

 I think WD8CHL answered the question I had - any or all can be made
 active (except for a few reserved for special use).

 Joe M.


 AFAIK the repeater doesn't get programmed with them at all.  It just
 passes them.  They're just addresses.  The radios handle whether or
 not they're listening for a particular talk group.

 Nate





 



 Yahoo! Groups Links






[Repeater-Builder] Re: Motorola Announces Industry Leading Capabilities for MOTOTRBO™ Professional Digital Two-way Radio System

2010-03-11 Thread Brian Raker
Of course, hidden in this PR boasting MotoTRBO is our long-awaited
upgrade for the MTR2000.  But wait, it's not for P25 compatibility,
but to TRBO compatibility.

*sighs deeply*

-BR

On Thu, Mar 11, 2010 at 7:25 PM, Brian Raker brian.ra...@gmail.com wrote:
 Motorola Announces Industry Leading Capabilities for MOTOTRBO™
 Professional Digital Two-way Radio System

 Transmit Interrupt Suite, 800/900 MHz Portables and Mobiles, New Base
 Stations/Repeaters Help Users Achieve New Levels of Efficiency and
 Worker Safety
 March 10, 2010

 LAS VEGAS – March 10, 2010 – The Enterprise Mobility Solutions
 business of Motorola, Inc. (NYSE: MOT) today announced industry-first
 enhancements for its innovative MOTOTRBO™ Professional Digital Two-way
 Radio System at the International Wireless Communications Expo (IWCE)
 (Motorola Booth: #7001).

 Motorola continues to build upon MOTOTRBO with the launch of the
 industry’s first Transmit Interrupt Suite as well as new 800/900 MHz
 frequency band portable and mobile radios; a new 800 MHz frequency
 band repeater; a 900 MHz frequency band repeater; and a new UHF
 100-watt, high-power base station/repeater.

 The new Transmit Interrupt Suite allows MOTOTRBO users to interrupt
 conversations during an emergency or to deliver business-critical
 communications exactly when and where it’s needed via the voice
 interrupt, remote voice dekey and emergency voice interrupt features.
 Transmit Interrupt is an ideal solution for public works agencies,
 utilities, private security and manufacturing, to help them increase
 employee safety and efficiency.

 Another example of MOTOTRBO’s industry leading innovation is the
 launch of 800/900 MHz capable radios. The XPR® 6580 display portable,
 XPR 6380 non-display portable, XPR 4580 display mobile and XPR 4380
 numeric display mobile radios are currently available with all the
 great features of MOTOTRBO and operate in the 800 and 900 MHz
 frequency bands.

 New repeaters are also being added to the growing MOTOTRBO system
 lineup, including the XPR 8380, an 800 MHz frequency band repeater.
 This repeater provides continuous duty at 40W/UHF, 45W/VHF and 35W/800
 MHz. It operates in analog and digital mode and supports two
 simultaneous voice or data paths in Time-Division Multiple-Access
 (TDMA) digital mode.  A 900 MHz frequency band repeater is scheduled
 to ship for MOTOTRBO systems later this year.

 “Motorola is a company of firsts with a rich heritage of continuous
 innovation,” said Paul Cizek, Motorola director of North America
 Professional/Commercial Radios. “We are continuing this innovation
 with the MOTOTRBO system by offering industry-first features for
 professional digital radios with the Transmit Interrupt Suite and
 800/900 MHz frequency band capabilities”.

 The new UHF 100-watt MTR3000 base station/repeater delivers high-power
 capability, which helps to improve coverage for users such as schools,
 public works, and transportation companies operating across a wide
 area or within large

 building structures including hospitals, shopping malls or casinos.
 The MTR3000 also features convenient access to station ports,
 shortening installation and maintenance time. With 16-channel
 capability, it operates in analog or digital mode and supports two
 simultaneous voice or data paths in TDMA digital. An upgrade kit is
 available for MTR2000 users, allowing them to migrate to the MTR3000
 without a total repeater replacement.

 Michael Saia, vice president of radio dealer Saia Communications, Inc.
 in Buffalo, N.Y., said his customers are looking for the flexibility
 of the high-power MTR3000 repeater which can operate in analog or
 digital mode allowing them to migrate to digital at their own pace.

 “We have many customers who need a high power repeater to meet the
 communication needs of their business and the MOTOTRBO system with a
 MTR3000 repeater is the ideal solution.” Saia said. “And with the
 MTR2000 upgrade process; we are able to easily migrate existing users
 to the advantages of digital technology at a significantly lower cost
 than if they had to do a complete replacement of their existing
 equipment.”

 MOTOTRBO meets the 12.5 kHz capability requirement mandate for
 narrowbanding, ensuring professional users compliance with FCC
 regulations. With its TDMA digital technology, MOTOTRBO provides
 additional benefits over alternate digital technologies including
 lower infrastructure costs, longer battery life and advanced features.

 “These benefits make TDMA the digital choice of the future for
 professional two-way radio communications,” said Cizek. “Delivering
 advanced features and more system capacity while being able to
 leverage existing spectrum resources at a significant cost savings,
 make it a clear choice over Frequency-Division Multiple-Access (FDMA)
 digital solutions.







Yahoo! Groups Links

* To visit your group on the web, go to:

Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread MCH
Just the frequency, and not which TGs it passes? Do all TRBO repeaters 
pass all TRBO format transmissions? Even those of people who are not 
authorized to use the repeater?

Joe M.

Brian Raker wrote:
 You do have to program it to use a set frequency pair, just like any
 other repeater.
 
 -BR
 
 On Thu, Mar 11, 2010 at 5:53 PM, MCH m...@nb.net wrote:
 So if there are two TRBO repeaters in the same area, there is no way to
 keep them both from being active and interfering with each other? That
 doesn't sound right.

 Or, if I have a repeater, anyone can just buy TRBO radios and use it?

 Joe M.

 Nate Duehr wrote:

 On 3/11/2010 1:54 PM, MCH wrote:

 I was talking about how many can be programmed in the repeater, not
 necessarily active at the same time per se. IOW, how many talkgroups
 can you program into the repeater. I'm assuming that you can 'deprogram'
 some if you have two systems in the same area.

 I think WD8CHL answered the question I had - any or all can be made
 active (except for a few reserved for special use).

 Joe M.

 AFAIK the repeater doesn't get programmed with them at all.  It just
 passes them.  They're just addresses.  The radios handle whether or
 not they're listening for a particular talk group.

 Nate




 



 Yahoo! Groups Links




 
 
 
 
 
 
 Yahoo! Groups Links
 
 
 
 
 
 
 
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 Checked by AVG - www.avg.com 
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 02:33:00
 


[Repeater-Builder] Motorola Announces Industry Leading Capabilities for MOTOTRBO™ Professional Digital Two-way Radio System

2010-03-11 Thread Brian Raker
Motorola Announces Industry Leading Capabilities for MOTOTRBO™
Professional Digital Two-way Radio System

Transmit Interrupt Suite, 800/900 MHz Portables and Mobiles, New Base
Stations/Repeaters Help Users Achieve New Levels of Efficiency and
Worker Safety
March 10, 2010

LAS VEGAS – March 10, 2010 – The Enterprise Mobility Solutions
business of Motorola, Inc. (NYSE: MOT) today announced industry-first
enhancements for its innovative MOTOTRBO™ Professional Digital Two-way
Radio System at the International Wireless Communications Expo (IWCE)
(Motorola Booth: #7001).

Motorola continues to build upon MOTOTRBO with the launch of the
industry’s first Transmit Interrupt Suite as well as new 800/900 MHz
frequency band portable and mobile radios; a new 800 MHz frequency
band repeater; a 900 MHz frequency band repeater; and a new UHF
100-watt, high-power base station/repeater.

The new Transmit Interrupt Suite allows MOTOTRBO users to interrupt
conversations during an emergency or to deliver business-critical
communications exactly when and where it’s needed via the voice
interrupt, remote voice dekey and emergency voice interrupt features.
Transmit Interrupt is an ideal solution for public works agencies,
utilities, private security and manufacturing, to help them increase
employee safety and efficiency.

Another example of MOTOTRBO’s industry leading innovation is the
launch of 800/900 MHz capable radios. The XPR® 6580 display portable,
XPR 6380 non-display portable, XPR 4580 display mobile and XPR 4380
numeric display mobile radios are currently available with all the
great features of MOTOTRBO and operate in the 800 and 900 MHz
frequency bands.

New repeaters are also being added to the growing MOTOTRBO system
lineup, including the XPR 8380, an 800 MHz frequency band repeater.
This repeater provides continuous duty at 40W/UHF, 45W/VHF and 35W/800
MHz. It operates in analog and digital mode and supports two
simultaneous voice or data paths in Time-Division Multiple-Access
(TDMA) digital mode.  A 900 MHz frequency band repeater is scheduled
to ship for MOTOTRBO systems later this year.

“Motorola is a company of firsts with a rich heritage of continuous
innovation,” said Paul Cizek, Motorola director of North America
Professional/Commercial Radios. “We are continuing this innovation
with the MOTOTRBO system by offering industry-first features for
professional digital radios with the Transmit Interrupt Suite and
800/900 MHz frequency band capabilities”.

The new UHF 100-watt MTR3000 base station/repeater delivers high-power
capability, which helps to improve coverage for users such as schools,
public works, and transportation companies operating across a wide
area or within large

building structures including hospitals, shopping malls or casinos.
The MTR3000 also features convenient access to station ports,
shortening installation and maintenance time. With 16-channel
capability, it operates in analog or digital mode and supports two
simultaneous voice or data paths in TDMA digital. An upgrade kit is
available for MTR2000 users, allowing them to migrate to the MTR3000
without a total repeater replacement.

Michael Saia, vice president of radio dealer Saia Communications, Inc.
in Buffalo, N.Y., said his customers are looking for the flexibility
of the high-power MTR3000 repeater which can operate in analog or
digital mode allowing them to migrate to digital at their own pace.

“We have many customers who need a high power repeater to meet the
communication needs of their business and the MOTOTRBO system with a
MTR3000 repeater is the ideal solution.” Saia said. “And with the
MTR2000 upgrade process; we are able to easily migrate existing users
to the advantages of digital technology at a significantly lower cost
than if they had to do a complete replacement of their existing
equipment.”

MOTOTRBO meets the 12.5 kHz capability requirement mandate for
narrowbanding, ensuring professional users compliance with FCC
regulations. With its TDMA digital technology, MOTOTRBO provides
additional benefits over alternate digital technologies including
lower infrastructure costs, longer battery life and advanced features.

“These benefits make TDMA the digital choice of the future for
professional two-way radio communications,” said Cizek. “Delivering
advanced features and more system capacity while being able to
leverage existing spectrum resources at a significant cost savings,
make it a clear choice over Frequency-Division Multiple-Access (FDMA)
digital solutions.






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http://groups.yahoo.com/group/Repeater-Builder/

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Individual Email | Traditional

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RE: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Mark
Joe,

I *think* this system works like other trunking schemes, where each radio
has an ID number associated to it, which it broadcasts with each PTT.  THIS
is what has to be authorized for repeater access, not the talkgroup.  But I
may be wrong - I'm not that familiar with MotoTRBO.  (We do have a MotoTRBO
system where I work - I can check further if necessary.)

Mark - N9WYS

-Original Message-
From: Repeater-Builder@yahoogroups.com On Behalf Of MCH
Sent: Thursday, March 11, 2010 9:42 PM
To: Repeater-Builder@yahoogroups.com
Subject: Re: [Repeater-Builder] Re: HAM Mototrbo Systems

Just the frequency, and not which TGs it passes? Do all TRBO repeaters 
pass all TRBO format transmissions? Even those of people who are not 
authorized to use the repeater?

Joe M.

Brian Raker wrote:
 You do have to program it to use a set frequency pair, just like any
 other repeater.
 
 -BR
 
 On Thu, Mar 11, 2010 at 5:53 PM, MCH m...@nb.net wrote:
 So if there are two TRBO repeaters in the same area, there is no way to
 keep them both from being active and interfering with each other? That
 doesn't sound right.

 Or, if I have a repeater, anyone can just buy TRBO radios and use it?

 Joe M.

 Nate Duehr wrote:

 On 3/11/2010 1:54 PM, MCH wrote:

 I was talking about how many can be programmed in the repeater, not
 necessarily active at the same time per se. IOW, how many talkgroups
 can you program into the repeater. I'm assuming that you can
'deprogram'
 some if you have two systems in the same area.

 I think WD8CHL answered the question I had - any or all can be made
 active (except for a few reserved for special use).

 Joe M.

 AFAIK the repeater doesn't get programmed with them at all.  It just
 passes them.  They're just addresses.  The radios handle whether or
 not they're listening for a particular talk group.

 Nate



[Repeater-Builder] For Sale: 2 SCOM 5k Repeater Controllers

2010-03-11 Thread surf_boy82
Hi Group,

I have two SCOM 5k repeater controllers that are surplus to my needs. I bought 
one to use on a standalone repeater and then changed it out for an ACC, the 
other was part of a package I bought from a friend.

Both of them are in factory rack mount cabinets. One of them has a display, the 
other does not. They are both in fine working condition, no issues.

Asking $120 for the non-display unit, $150 for the display unit. Shipping is 
$15 on each of these.

Buy 'em both and I'll pay the shipping.

Please e-mail me directly at surf_bo...@yahoo.com if you're interested.

Thanks!

Chris



Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Nate Duehr

On Mar 11, 2010, at 6:53 PM, MCH wrote:

 So if there are two TRBO repeaters in the same area, there is no way to 
 keep them both from being active and interfering with each other? That 
 doesn't sound right.

They're on different frequencies. Not sure what you're saying here.

 Or, if I have a repeater, anyone can just buy TRBO radios and use it?

The color codes are like CTCSS or DCS, someone wants to use your repeater 
they have to know your frequency, and what color codes are active on the 
repeater, I assume.  Those I'm sure are programmed into the repeater, but the 
data stream with the user ID's and talk group numbers, the repeater probably 
doesn't care about... it's just data passing by.  It all depends on if they 
demodulate the digital signal at the repeater and then remodulate, whether or 
not they can do stuff with that information at the repeater site.  They 
probably do, but they probably also rely on off-board applications via some 
standardized connector, protocol (likely serial), and an application 
programming interface to do that stuff at the repeater site.  It would be 
shortsighted to put too much brains into the repeater box's controller 
itself modular is good, in this case.  

As far as how to really secure a radio network... first off, nothing's 100% 
secure.. but one implementation is like cell phone networks that have always 
had serialized radios that transmit their factory-burnt-in serial numbers, but 
very few 2-way systems have ever had that feature.  I doubt TRBO does either.  
That would be the only way to keep a radio from talking on your repeater.  
(Think IMEI numbers on cell phones.)  

Another way is loading an encryption key into each rig that has access to a 
certain system, and using decryption on each stream to look and see that a 
particular rig is transmitting a specific key prior to repeating, whenever the 
radio keys up.  That's a bit much, but could be done in any digital radio 
system.

I hear that there's been talk of radio serialization in P25, somehow tied to 
the encryption functionality.  If not that, there's supposedly already some 
proprietary systems that you can load an encryption key into a fleet of rigs, 
and those radios can then be remotely shut off or even fully wiped by the radio 
system manager... if someone steals one and want's to play with it.  Stuff like 
that.

But does TRBO have these features?  I kinda doubt it.

But again, I don't own any of these things... this stuff's just REALLY obvious 
to anyone who's worked in wireline data for 20 years.  The two-way world is 
finally catching up to the rest of the world now that the on-air protocols are 
digital... the same progression is happening that happened to LAN technology 
that eventually became The Internet...

1. Get data flowing, build some protocols for transporting it.
2. Mess around with all the transport mechanisms for a few years until someone 
comes up with an elegant transport layer mechanism that everyone agrees is 
robust enough and simple enough to transport whatever.  (TCP/IP... which is a 
misnomer, since UDP/IP is used just as heavily these days... but doesn't get 
its name up in lights.)  While doing this, figure out a global routing scheme.
3. Realize dumb/malicious people will dork around with the transport if you let 
them.  Employ encryption on the embedded data.
4. Realize again that dumb/malicious people will dork around with the 
unencrypted headers. Come out with a way to encrypt the whole thing that's so 
complex, no one's interested.

Two-way digital radio is right in the middle of step two, historically 
speaking.  Which digital on-air protocol is going to be the historical version 
of IP (a good protocol suite, annoyingly simple, and works well but has 
warts, and will survive seemingly forever), and which one is IPX (going to 
die but was probably implemented better for the short-term, but has limitations 
that mean it can't be used long-term), and which one is Banyan Vines (going to 
die REAL fast because it's too specialized but works well)... remains to be 
seen.  :-)

Same thing's going on in my line of work.  ALL... and I mean ALL of the 
mistakes the audio-conferencing folks made in the 90's and then fixed, are 
being made again by the video-conferencing people, and fixed again.  There's 
nothing new under the Sun.

There could probably be a book written about this same technology cycle over 
and over again... or maybe there already has been...

Early adopters are bright folks who get some TECH thing and it does little.  
They have to make it do something interesting or useful from scratch...
Middle adopters come along, and the bright folks decide they're tired of 
answering questions so they make it easier by building systems from that tech 
that do useful things and take away some of the choices...
Late adopters come along and by then, the middle adopters have formed fan 
camps and know that this is the best way to use this tech... this 

[Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread surf_boy82
MotoTRBO systems (handhelds, mobiles, and repeaters) use color codes to 
determine which radios are associated with which repeater. These Color Codes 
are the equivalent of PL/DPL/NAC.

Chris

--- In Repeater-Builder@yahoogroups.com, Mark n9...@... wrote:

 Joe,
 
 I *think* this system works like other trunking schemes, where each radio
 has an ID number associated to it, which it broadcasts with each PTT.  THIS
 is what has to be authorized for repeater access, not the talkgroup.  But I
 may be wrong - I'm not that familiar with MotoTRBO.  (We do have a MotoTRBO
 system where I work - I can check further if necessary.)
 
 Mark - N9WYS
 
 -Original Message-
 From: Repeater-Builder@yahoogroups.com On Behalf Of MCH
 Sent: Thursday, March 11, 2010 9:42 PM
 To: Repeater-Builder@yahoogroups.com
 Subject: Re: [Repeater-Builder] Re: HAM Mototrbo Systems
 
 Just the frequency, and not which TGs it passes? Do all TRBO repeaters 
 pass all TRBO format transmissions? Even those of people who are not 
 authorized to use the repeater?
 
 Joe M.
 
 Brian Raker wrote:
  You do have to program it to use a set frequency pair, just like any
  other repeater.
  
  -BR
  
  On Thu, Mar 11, 2010 at 5:53 PM, MCH m...@... wrote:
  So if there are two TRBO repeaters in the same area, there is no way to
  keep them both from being active and interfering with each other? That
  doesn't sound right.
 
  Or, if I have a repeater, anyone can just buy TRBO radios and use it?
 
  Joe M.
 
  Nate Duehr wrote:
 
  On 3/11/2010 1:54 PM, MCH wrote:
 
  I was talking about how many can be programmed in the repeater, not
  necessarily active at the same time per se. IOW, how many talkgroups
  can you program into the repeater. I'm assuming that you can
 'deprogram'
  some if you have two systems in the same area.
 
  I think WD8CHL answered the question I had - any or all can be made
  active (except for a few reserved for special use).
 
  Joe M.
 
  AFAIK the repeater doesn't get programmed with them at all.  It just
  passes them.  They're just addresses.  The radios handle whether or
  not they're listening for a particular talk group.
 
  Nate





Re: [Repeater-Builder] Re: HAM Mototrbo Systems

2010-03-11 Thread Nate Duehr
p.s. If any of this were simple, tech support jobs would dry up and be a thing 
of the past.  :-)  

I literally had a lady on the phone tonight who couldn't figure out that when 
she clicked on twenty different things at a time, her PC got so busy it caused 
the operating system to start throwing errors.  (Actually she DID know this, 
but wanted to pretend she didn't.)

She also didn't realize that this made it impossible to troubleshoot her actual 
PROBLEM she called about, and that saying you're computer illiterate when 
you're the person in charge of a large company's digital video systems and 
you're on the phone with the vendors tech support, isn't really all that funny 
or cute... but she thought it was.

Not saying I wasn't glad she called.  Hell, they pay me for this?  All I have 
to do is be patient enough to outlast her clicking festival, ask her to close 
twenty windows and follow instructions, and then send me the log files so I can 
read exactly what the computer did wrong -- while her opinion was that the 
computer must just be as tired and cranky as I am?  

Talk about easy money... I'll take that phone call any day of the week.  
Especially since they pay me overtime.  It did, however, cut into a class I was 
supposed to attend tonight for an outside-of-work extracurricular activity, so 
I was miffed... but I'll get over it when the paycheck arrives.

How many people on this list have had to help HAMS (you know, the technical 
elite of the country's radio technicians and an asset to the country... 
bwahaha...) program a CTCSS tone into a radio so they could access a repeater.  
Be honest.  

You can learn how stuff works, or you can call Customer Service. :-)  And I 
swear, sometimes people don't call with the goal of actually fixing said 
problem in mind, but thirty other things, and they're trying to do them all at 
once.  This, of course, never works out well for them... but you just patiently 
wait until they figure this out, and then start over...

Of course, we all have our specialties.  I hate plumbing with a passion, and it 
hates me.  My plumber makes as good a living as I do.  Must be a lot of folks 
out there like me who handed a couple of simple pipe connectors and pipes, will 
screw it up EVERY time.  I at least know better than to make jokes about how 
bad I am at plumbing, and how plumbing illiterate I am -- like it's funny or 
cute.  I just tell him what I need done, ask for an estimate, and pay the man.

Nate WY0X