Bye all - time to stop

2009-10-12 Thread Vincenzo Ciancia
Il 11/10/2009 11:52, Vincenzo Ciancia ha scritto:
 Il 10/10/2009 21:16, Peteris Krisjanis ha scritto:
 Sorry, I can't agree more either. You don't even offer your reasoning
 why there is no strong reasons. For me, integrity, visual style, etc.
 makes it much better and welcome in Ubuntu desktop than Pidgin. And it
 has been a class example why we do evaluate apps and why they are
 given second chance if they improve as Empathy did.

 I am pointing out that empathy at the moment is widely broken, and none
 of the feature it promises are there. I don't think you can install
 ubuntu on a fresh computer and be sure voice calls with empathy will
 work at all. I don't think you can really use empathy for IRC. I don't
 think empathy will imports accounts from pidgin in a reliable way.

 How do I know these things, is because I tried it. When it'll be ready,
 it will be a pleasure to use it. I am not saying distributors should
 resist to change.

 V.


But in any case, even more important, I have to unsubscribe from this 
list. Even the above criticism could become a contribution to ubuntu. It 
may e.g. prod developers into looking at those bugs again. And I have 
decided that my contributions to ubuntu should stop.

CC Mark Shuttleworth, because it is clear that no developers want to 
speak about this problem, so the boss is the only one entitled.

This is because one thing are design issues that can be discussed, and 
eventually I would understand the reasons for those uncomfortable 
changes, and start convincing MY users that these changes are good; bugs 
can be reported, cooperation can be done in my free time, one other 
thing is to

1) notice that we^H^H^H you are still tricking your users into thinking 
that they google for something, whereas they really ubuntu+google for 
something

http://start.ubuntu.com/9.10/

2) Notice that the solution to the problem would just be to add a link 
in that page to a relevant explanation, and that developers have 
SILENTLY refused to do that.

3) notice that all the persons involved (and it's extremely difficult to 
find someone who will say yes I am responsible for that page) PROMISED 
that the issues would have been solved

4) notice that Mark Shuttleworth in person said that these issues would 
have been discussed

5) notice that all the above can be safely skipped, since in the end 
nothing changed.

I quitted some time ago, now I make it official; I was not the most 
useful contributor anyways.

bye

Vincenzo

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Re: Pulse audio

2009-10-11 Thread Vincenzo Ciancia
Il 10/10/2009 21:16, Peteris Krisjanis ha scritto:
 Sorry, I can't agree more either. You don't even offer your reasoning
 why there is no strong reasons. For me, integrity, visual style, etc.
 makes it much better and welcome in Ubuntu desktop than Pidgin. And it
 has been a class example why we do evaluate apps and why they are
 given second chance if they improve as Empathy did.

I am pointing out that empathy at the moment is widely broken, and none 
of the feature it promises are there. I don't think you can install 
ubuntu on a fresh computer and be sure voice calls with empathy will 
work at all. I don't think you can really use empathy for IRC. I don't 
think empathy will imports accounts from pidgin in a reliable way.

How do I know these things, is because I tried it. When it'll be ready, 
it will be a pleasure to use it. I am not saying distributors should 
resist to change.

V.

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Re: Pulse audio

2009-10-09 Thread Vincenzo Ciancia

On Thu, 2009-10-08 at 08:40 -0400, Daniel Chen wrote:
 On Thu, Oct 8, 2009 at 8:14 AM, Vincenzo Ciancia cian...@di.unipi.it wrote:
  The real problem that nobody seemed ever to be getting is that when you
  introduce huge regressions, then you probably should 1) either not
  distribute the software yet 2) or put more energy into bug fixing for
  the particular software, or at least have strong, or 3) have convincing
  reasons for forcing people to enjoy the regressions while they could
  as well live happily with the previously used one, or 4) make it easy
  for people to try the new solution, and if it fails, revert to the old
 
 All valid points, but:
 
 (1) is a catch-22: software does not get fixed if no one uses it. You
 need real, difficult bugs to be reported, i.e., real testing.
 

Testers use the software, I have been a tester, we all probably are or
have been. But ubuntu should perhaps be more inclined to abandon
software even after testing, that is, the software stays there for the
alphas, but if it's still broken it goes away in the beta. Otherwise
it's like saying that end-users really are testers, it must not be the
case.

  video calls. I never succeded in having it work for voice/video. And
 it
  is so badly broken in other areas I really wonder how you all can be
 so
  blind.
 
 You seem to use you all as if you can't effect change within the
 source development.

Do you mean that I have a possibly remote possibility of convincing the
ubuntu developers to ship pidgin instead of empathy? Do I need to write
a scientific paper on that, or is it possible that someone actually does
an unbiased comparison by themselves? 

 No need for experimental; just look at all the bug reports filed
 affecting flashplugin-nonfree, nspluginwrapper, firefox-3.0, alsa-lib,
 and pulseaudio. The sad thing is that we could have shipped a two-line
 change to /etc/pulse/default.pa that would have alleviated nearly all
 of the (users') showstoppers. The change remains in my
 pulseaudio/hardy bzr branch.
 
 Skype fundamentally misused the alsa-lib API. PulseAudio broke Skype
 is a horrible non-example.
 

Skype is an horrible example of software by itself, but it is a software
that changed the life of people. It was very bad that in hardy
pulseaudio was enabled by default even if it was very clear that it
fought with skype. Because that meant that dual-boot still felt the need
to reboot.

No, no, I can't agree. I like new software but there must be a measure.
Pulseaudio in the end could be easily disabled in hardy, but e.g.
empathy can not make sense, there are no strong reasons to use it,
except that it is a gnome thing but also pidgin is.

Vincenzo



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Re: Pulse audio

2009-10-08 Thread Vincenzo Ciancia

On Wed, 2009-10-07 at 23:32 -0400, Daniel Chen wrote:
 
 
 Granted, fixing things upstream is generally smiled upon more so than
 focusing on a particular distribution. In the case of stellar Ubuntu
 audio bugs, perhaps contributing more than just testing is way
 forward?

The real problem that nobody seemed ever to be getting is that when you
introduce huge regressions, then you probably should 1) either not
distribute the software yet 2) or put more energy into bug fixing for
the particular software, or at least have strong, or 3) have convincing
reasons for forcing people to enjoy the regressions while they could
as well live happily with the previously used one, or 4) make it easy
for people to try the new solution, and if it fails, revert to the old
one. Ubuntu did not show particular interest in any of the above
policies. Typically, the new software replaces the old one, period. See
e.g. the shiny new IM software that will replace the old one, and karmic
users will love. The only advantage that it should offer is voice and
video calls. I never succeded in having it work for voice/video. And it
is so badly broken in other areas I really wonder how you all can be so
blind.

Asking users to start contributing proves that there is no sufficient
manpower to fix bugs. But perhaps people could live without the new
software and related regressions? Now in the case of pulseaudio, for me,
the benefits are greater than the regressions. I personally can use
skype while watching a flash movie, and that's an innovation in linux.
But are there experimetnal measurements of the impact the introduction
of pulseaudio had in hardy on users? Empirically, I saw that it broke
skype for everybody I knew. 

V.



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Re: The google custom search - perhaps it went there by itself?

2009-07-27 Thread Vincenzo Ciancia
Il 27/07/2009 10:52, Alan Pope ha scritto:

 ..or read his blog post about it:)

 http://www.asoftsite.org/s9y/archives/162-What-is-this-Multisearch-thing-in-my-Firefox-about.html

 (which I can see Vincenzo already has, and has indeed commented on it
 [assuming that's Vincenzo]).


When someone can start reading my e-mail... I already explained very 
well that the object of the question is not the multi-search but the 
default search page which *has been there since hardy* and I also am 
perceiving this big confusion between multisearch, which is a testing 
feature, and the default page, which has been there since hardy, as a 
way to take time and not reply.

Do you know anything about the custom search? If so, tell us, if not, 
you are confirming my theory, not the opposite.

Vincenzo

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Re: The google custom search - perhaps it went there by itself?

2009-07-27 Thread Vincenzo Ciancia
Il 27/07/2009 10:46, Sebastien Bacher ha scritto:
 On sam., 2009-07-25 at 16:45 +0200, Vincenzo Ciancia wrote:
 1) on this list, nobody knows the answer. I think this is likely.
 Then,
 the custom search should be removed from firefox. Nobody knows why it
 is
 there.

 You seem to jump to a weird conclusion, because busy maintainers don't
 read your emails on a noisy discuss list you advice to drop changes?
 Wouldn't it make sense to rather try contacting the maintainer or the
 ubuntu mozilla team about the issue or to open a bug on launchpad so you
 can get a reply from the people doing the changes?

 Sebastien Bacher



Sebastian: did you notice another message that has been there for one 
year? I already told in previous messages that time is not an excuse for 
that reason, but let me link it:


http://www.mail-archive.com/ubuntu-devel-discuss@lists.ubuntu.com/msg04111.html

An important topic may also deserve a timely clarification, even if that 
other message had not been there for more than one year. We all are 
busy. Me too. I do real work, but sometimes I prioritize important 
things. Maybe this issue is just not important for ubuntu, we shall see.

For me it is urgent: I need to know if it's worth keeping contributing 
to ubuntu or not, because if principles did not come before technical 
merits for me, 12 years ago, when gnome and kde did not exist, I would 
have stayed with windows, or perhaps I'd have gotten a mac.

I contacted the ubuntu mozilla team, as you suggest, and did not get any 
reply. A bug does not make sense here because mine is a question, not a 
bug report.

Do you know anything about the search page? If so, tell us, if not, you 
are confirming my theory, not the opposite.

Vincenzo

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Re: The google custom search - perhaps it went there by itself?

2009-07-27 Thread Vincenzo Ciancia
Il 27/07/2009 12:26, Sebastien Bacher ha scritto:
 (could you stop private copying me and reply on the list?)

 On lun., 2009-07-27 at 12:16 +0200, Vincenzo Ciancia wrote:
 Sebastian: did you notice another message that has been there for one
 year?

 How does that change the fact that the people you want to reach might
 not be reading the list you are posting to now?

 Sebastien Bacher



That's the most universal place that I know where users and developers 
may meet. Certainly ubuntu-devel is not the right place (maybe it's even 
moderated?). How can you be sure ubuntu-mozilla developers and maybe 
M.S. are not reading this list? Is it possible that nobody here consider 
the issue important enough to eventually forward it to somebody who can 
know the answer? Are you a community or what?

Sebastian: if you are not involved you don't need to reply at all, this 
message is not for you. If nobody in this list knows either an answer or 
cares to forward the issue, maybe the problem is hidden/buried enough to 
justify my concerns.

V.

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Re: The google custom search - perhaps it went there by itself?

2009-07-27 Thread Vincenzo Ciancia

 Are you not part of this community?


No, I am not a developer. I am part of the broader community of ubuntu 
users (I do lots of bug reporting). If I write to ubuntu-devel-discuss 
maybe there is some developer on it, and maybe they can even communicate 
between each other. But let us stop questioning this since

I am not as stupid as I may look like, therefore I also contacted the 
list you suggest, as I _already_ replied to Sebastien. That was only two 
days ago, so you can still scream that this problem is all my fault and 
that there is nothing bad, that I have to be patient and wait for a reply.

I am NOT going to second this: lots of important people, including Mark 
Shuttleworth, read this list, and if nobody has been concerned with 
replying about that issue for more than one year, then ubuntu is not 
respecting the principles that lead _me_ to use and campaign for free 
software.

Time may be still an excuse, so I am going to wait for a week more for 
an ubuntu-mozilla-team reply. If the issue is not important they may 
reply in six months or so, but for me it has become an urgent matter.

It already was urgent one year ago, but I decided I could live with 
that. When I saw the custom page being pushed also in the firefox search 
box, which has the google symbol on it, and no ubuntu specific 
decoration, I realised I had not been doing my duties as a free software 
advocate and user, and decided that this time I will either get a 
satisfactory reply or quit.

I publicly committed to the free software philosophy many times, also 
during my career, so for me it is vital to know if what I am working for 
is what I expect.

 I do think nobody here knows the answer. It's something specific to
 one package (albeit an important one). It's probably best to get in
 touch with the Mozilla team directly:

 https://wiki.ubuntu.com/MozillaTeam#Communication

 Remco

Let us not joke about this. Surely much more people than that team knows 
about this, I do NOT believe that it's a decision of their own, that was 
not discussed in a broader council. That is why I expected somebody on 
THIS list to know about that.

The fact that I am alone in asking and, also, no developer is worried 
about that page, is really strange.

I can't believe, for example, that ex-debian-developers may pass this 
under silence. That's another reason why I thought this list would have 
been ok. Probably philosophy does not drive free software anymore.

Eventually, I will grow up and understand that free software is only 
about licenses, and that money drives all of us. That's a problem of my own.

Vincenzo



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Re: The google custom search - perhaps it went there by itself?

2009-07-27 Thread Vincenzo Ciancia
 I understand that you're annoyed because you feel an issue that's
 important to you has been ignored for a long time, but venting your
 feelings to the list is never productive.  You are more likely to get
 useful responses if you focus on constructive areas of debate, and
 ignore irrelevant sub-threads wherever possible.  Doing so will make
 your thread look more attractive to potential posters.

   - Andrew


This is why I asked very politely and concisely, both one year ago, and 
three days ago. I even posted a second message to clarify that I was not 
referring to the multi-search. So if you know something about the google 
custom search you can reply to the first message and I will not injury 
anyone.

Being direct and being polite may live together.

I know that it is easier to not reply when it can likely cause a mess. 
But not replying is going to cause a mess anyways because it is evident 
from the sole startup page that the user is not informed.

Vincenzo

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The google custom search

2009-07-27 Thread Vincenzo Ciancia
[Please notice the cross-post and use the reply button accordingly]

As there were many bugs related to the subject in launchpad, I did not 
consider the possibility that a separate bug on the phylosophical 
issue could be filed. I was convinced to do that on IRC. Communication 
is good.

Here I did that. Without accusing anyone, I also ask you all if, 
according to your experience in web technology (I am not an expert) the 
launchpad cookie could be associated with the forms submitted to 
ubuntu.com, and there is one more question: why the page is not local 
but on the ubuntu servers. Everything is summarized in the bug report below.

https://bugs.edge.launchpad.net/ubuntu-website/+bug/405350

Thanks

Vincenzo

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Re: The google custom search

2009-07-27 Thread Vincenzo Ciancia
Il 27/07/2009 17:42, Vincenzo Ciancia ha scritto:
 the forms submitted to
 ubuntu.com

The forms are not submitted to ubuntu.com so that is a non-issue. 
Changed the bug accordingly.

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Re: The google custom search - perhaps it went there by itself?

2009-07-26 Thread Vincenzo Ciancia

 [1]:
 http://www.techcrunch.com/2008/08/28/mozilla-extends-lucrative-deal-with-google-for-3-years/

Oli, thanks for this link. So next time I'll see some crappy microsoft 
search engine by default in internet explorer I will not laugh at their 
users anymore.

V.

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Re: The google custom search - perhaps it went there by itself?

2009-07-26 Thread Vincenzo Ciancia
Il 26/07/2009 03:34, Jan Claeys ha scritto:
 The custom search is quite annoying and intrusive.  I've resorted to
   using the binary download.

 Eh, you know that you can add/remove whatever search engine you want,
 don't you?


Jan, did you read my e-mails? It is clear to everybody that 1) we can 
customize firefox and 2) this is an effect of it being open source.

My concerns are of a completely different nature. It seems to me that 
they are pushing a custom search making it look like a standard search 
page (even if it has an ubuntu logo). My mother (if I had not changed 
the start page for her) would certainly have been tricked into the 
thing. And wonder why on linux there are no maps or conversions. And I 
think that this is not acceptable in a free software distribution. At 
least, these are not the principles that led me to push ubuntu among 
people of all sort, and to help with bug reporting in my free time.

V.

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Re: The google custom search - and the invasion of the multisearch

2009-07-26 Thread Vincenzo Ciancia
The worst thing of it all is that whenever ubuntu touches firefox (e.g. 
I installed today the italian localization because when I installed 
karmic it was not available) it OVERWRITES MY SETTINGS WITH YOURS. I 
call this hammering and normally would ban the user, except that I can't 
yet ban ubuntu from my pc. So I wasted time to fix my own installation 
editing about:config, now I have to redo that. Ubuntu went way too far. 
Hope this will be honestly considered a bug and fixed.

V.

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Re: The google custom search - perhaps it went there by itself?

2009-07-25 Thread Vincenzo Ciancia
The fact that there is nobody willing to reply (I posted a similar 
message one year ago, so this is certainly not a matter of time) can 
mean only two things:

1) on this list, nobody knows the answer. I think this is likely. Then, 
the custom search should be removed from firefox. Nobody knows why it is 
there.

2) someone knows, but they are ashamed to tell the truth. This is likely 
too. If you just want to adopt a marketing strategy, damnit, just admit 
it. The majority of users including myself will continue to use ubuntu. 
But why silence? This is really worrying.

Vincenzo


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Re: The google custom search

2009-07-25 Thread Vincenzo Ciancia
Il 25/07/2009 17:55, Mario Vukelic ha scritto:
 Not sure if this is what you are writing about, but you will probably
 want to read it:
 http://www.asoftsite.org/s9y/archives/162-What-is-this-Multisearch-thing-in-my-Firefox-about.html


Dear Mario,

unfortunately this is not what I am talking about. The multisearch is an 
experimental feature. But the google custom search has been there since 
hardy. There is a lot of confusion about the two things. I would like to 
learn about the google custom search in the default page, and ideally 
would like to see a short text and a link in that page, that informs 
users they are not searching with google but with a custom search.

I am really asking for a very small effort from the ubuntu mozilla team. 
I now emailed them directly.

Vincenzo


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Re: The google custom search - perhaps it went there by itself?

2009-07-25 Thread Vincenzo Ciancia
Il 25/07/2009 17:36, dan ha scritto:
 The custom search is quite annoying and intrusive.  I've resorted to
 using the binary download.

Me too, but my concern is: is it worth to continue pushing ubuntu among 
my friends and colleagues, if they pass over such an issue without 
commenting? I do not want to look like I appreciate this situation which 
does not recall free software at all.

V.

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Re: The google custom search - clarification

2009-07-24 Thread Vincenzo Ciancia
I see that there are open bugs in launchpad about the google custom 
search, mostly related to the multisearch add-on. This is said to be in 
testing. But my e-mail is about the default firefox home page, and the 
necessity to push a google custom search anyways. The default page was 
the custom search at least in jaunty, so my e-mail has NOTHING to do 
with testing.

This will save the list from a lot of noise I hope.

Vincenzo

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Re: a safer system

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 04:43, Anthony G Weitekamp ha scritto:
 In short, the install of any one new application should never effect the
 operation of the entire system.  What do I need?  Separate Linux
 installations for each group of tasks that I may be working on? Really?


This is completely out of topic but you are asking the installation of 
new packages to be without side effects, I would say this is similar to 
functional programming, and in fact there is a software development 
model, and a linux distribution, called nixos, that are centered on 
purely functional package *deployment*. I did not have the time to 
understand it very well, but it's on my TODO list.

http://nixos.org/nixos/

Vincenzo

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Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 12:05, Andrew Sayers ha scritto:
 Hi Vincenzo,

 You might have more luck if you describe your changes as feature
 requests.  Whether or not you personally think they're bugs, calling
 them new features should avoid the always been that way reaction from
 developers.

Hi Andrew,

if I call them features, when they are bug, the reply will be that they 
need to be blueprinted :) And in any case the priority is doomed to be 
low, and so the interest of the developers. Sometimes it's just a matter 
of changing a wrong string, and maybe the problem is to find which 
package is the responsible.

Now, this can be argued, but let me reply to the second part of your 
e-mail and then I will give an example of the issues I am talking about. 
The example is clearly not a feature request, but as Sebastien said it 
was difficult to fix and with no interested developers. But read it for 
more.


 You might also want to try helping out with the improved me too
 blueprint: https://blueprints.launchpad.net/malone/+spec/improved-me-too
 - useful me too data would let you argue that behaviour is non-obvious.

   - Andrew


I wanted to know about such a blueprint so thank you. However in my 
experience this is not going to help with usability problems.

Most of the users don't care about usability once they got around the 
issues. Very often I am alone in requesting a change. This in turn 
triggers the response that I am the only one reporting the bug, then 
it's not affecting all users, hence it's low priority or even not a bug. 
I think some of you reading will remember such a circumstance recently 
:) (Perhaps not so) clearly this is wrong. Usability bugs typically 
affect ALL users, but all of us need to go on and learn how to 
circumvent those.

Often, this results in users starting to fear to do obvious things such 
as touching their mouse, when a certain window is opened. This is a 
totally istinctive kind of reaction. We are learning machines and being 
punished because we e.g. touch the mouse and a certain program may do 
something annoying results in us learning not to touch the mouse in that 
case. This is typical in windows, and this is probably what they call 
the mac user experience, that is, not having to fear touching our 
computer, or e.g. clicking on a menu, because it works in the expected 
way. Gnome is very advanced in this respect, but there still are 
problems, obviously.

EXAMPLE:

When I click on the gnome panel menus, I am constantly in a be careful 
mode, because I know that if I start a drag by mistake, I can't press 
ESC to cancel.

In the past, I have been punished because I started dragging. E.g. it 
happened that I started copying some huge remote directory inside the 
desktop without noticing it, eventually running out of disk space. Now 
it seems that the bug is fixed in karmic by disallowing dragging. I 
don't know if this is a wanted behaviour or just the sum of two opposite 
bugs. But it seems the latter, unfortunately, since I actually see the 
drag start and be immediately cancelled, which is also very irritating 
when you actually want to drag something.

That's a bug nobody cared about for years. I reported that in 2006, 
Sebastien (who is my best triager :)) told me it was already known 
upstream.

Recently I found out a clue on why this happens (it was an open question 
since several years). The problem is that the panel does not  have the 
keyboard focus when one is dragging, so pressing ESC is captured by the 
currently focused window. You can observe this by opening a modal dialog 
closeable with ESC in a program and then starting to drag, and press 
ESC. The dialog disappears. I reported it, BOTH in the ubuntu bug and 
upstream. Guess what? Nobody cared to reply. I don't know if my comment 
triggered any attention but clearly this issue is not considered 
interesting enough to post a reply, even if it's present in ALL the 
ubuntu installation. That's 100% of the users.

If the priority was higher, perhaps somebody would have at least replied 
to my comment? I don,t know, but it's a fact that the priority can't be 
higher, because it's a stupid problem, not a crasher or a release 
blocker. This is a vicious circle that is not leading to anywhere. We 
need to handle usability in a separate way perhaps, but this is 
something that canonical and ubuntu have to consider, not me.

Here is the bug:

https://bugs.edge.launchpad.net/gnome-panel/+bug/69012

You can see it's old, it's low priority, and it has been rejected as a 
papercut. You can also follow the upstream link and see my comment stay 
there unreplied. That's frustrating. Consider that I kept the problem 
for 3 years in a corner of my mind, and when I saw a clue about the 
solution, I hurried to you to tell you that. This is manpower for free, 
or for a better ubuntu, which I am happy to have as a salary :)

Nothing personal, you know that. And 2 weeks is a short time for a 
reply, I know also this. But I 

Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 15:28, Sebastien Bacher ha scritto:
 On jeu., 2009-07-23 at 13:40 +0200, Vincenzo Ciancia wrote:

I agree with the issues you raise. Let me see if I can even be propositive.

 Things are often not as clear as you think, read the list of all the
 bugs users suggested as hundredpapercut for some example. The way you
 use your computer is often different from the one the next user will use
 and you will have conflicting opinions (some users think that switching
 workspace by scrolling mouse over the applet is efficient some other
 that the behavior is confusing, some will want confirmation to actions
 some other don't get why the computer should ask confirmation rather
 than just respect the user action, etc)


Fact 1: need for an authority, and maybe a democratic one
=

 From the above, I'd say that we need an authority to decide that we 
will not scroll on the destko^H ahem, to put an end to endless 
discussion. What I would like to see is turning endless discussion into 
creative and constructive force.

I would consider the ubuntu usability team(s) but in my dreams of 
democracy I would also love some sort of a popular jury that can 
influence in some way the authority. Also because I am not going to 
become an ubuntu developer for lack of time :)  But most important, 
because democracy will mean less dictatorship feeling hence less 
endless discussions.

What importance to give to the democratic part (from 0 to 100% of the 
decision power) and how to select people (perhaps from the team of 
proposal 1 below) does not belong to me.

But there is an obvious problem: how can one be sure that decisions will 
be accepted? Example: I myself endlessly discussed the pop-up of update 
notifier. I still hate the idea but in the end I had to accept the 
authority princple like everyone else. Here comes a proposal

Proposal 1: a new code of conduct for develpers and bug reporters, and a 
new team
==

Let us design all together a new code of conduct, and create a new team. 
The team will have a set of bugs (assigned? separate bug tracker? just a 
tag? too early to say this) on which they discuss and work. The team 
will not have decision powers by itself (that's the authority which is a 
separate concern) and the condition to enter the team will be only to 
sign the code of conduct.

The code of conduct shall be oriented to principles such as

- no endless discussions, but try to accept a reached agreement even if 
you are not pleased by that (I am one of the biggest culprits here :)).

- no underestimation of the person reporting the bug or discussing. 
Members of the team are supposed to know what usability is, so if at a 
first glance it seems they are saying something stupid, perhaps a second 
look is needed. Acting like the person is a newbie who needs technical 
explanations about why the behaviour is that way will only create 
endless discussions.

- trying to identify common guidelines, as if all bugs reported were 
also in the whole ubuntu. E.g. it *should* not make sense to decide, in 
the same team, that rhythmbox will quit when one window is closed and 
banshee will not (sorry if the example is related to bad memories g), 
even if the argument we will not go against upstream developers may in 
the end be adopted in corner cases. Consistency of the desktop will be a 
good argument to avoid endless discussions.

- whatever you like


 There is several issues there:

 - the people working on packages and softwares are often good to do
 technical work but not so good when it comes to take decisions on
 usability or design

Therefore the decisions may be taken by somebody else as I suppose it is 
already happening in ubuntu

 - the usability issues reported often turn to long arguments between
 users not agreeing on the change and those issues are in the middle of
 clear technical bugs, it's difficult for usability people to list the
 usability concern and reciprocally a high number of usability suggestion
 makes the list of technical bugs harder to work with since you have to
 find a way to filter those you have no interest in

Therefore it is worth to create a separate place for discussion among 
those interested in usability, as you note below

 - the distribution maintainers are not written most of the software
 distributed and don't always feel entitled to take design decision on
 the software without having it discussed with the upstream authors, they
 also don't always want to take the suggestion upstream because they have
 no strong opinion on the topic and don't feel they will argue for the
 change in a convincing way there


That is out of scope IMHO; I don't have a clear vision on who should 
talk to upstream and on when it's just better to leave things as they are.

 That said we should perhaps have a different location where those
 suggestions can be discussed and moved to the bug tracker once a clear
 design change

Re: Reporting usability problems, and an example that I'd like you ALL to read

2009-07-23 Thread Vincenzo Ciancia
Il 23/07/2009 18:17, Vincenzo Ciancia ha scritto:
 - no underestimation of the person reporting the bug or discussing.
 Members of the team are supposed to know what usability is, so if at a
 first glance it seems they are saying something stupid, perhaps a second
 look is needed. Acting like the person is a newbie who needs technical
 explanations about why the behaviour is that way will only create
 endless discussions.

And here I forgot to mention that the code of conduct will also clearly 
state that there will be no offence to developers for their decision, no 
sentences such that I hope that someone will be fired for this or you 
want all hackers to run away from ubuntu and so on. For the same 
reason: no underestimation of the person developing the code or 
discussing.

But indeed there should be a written, clear set of guidelines to which 
to make appeal for a clearer discussion. I think we already have those.

Vinecnzo




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The google custom search

2009-07-23 Thread Vincenzo Ciancia
Dear all,

today I noticed that the consistency problem between the default ubuntu 
start page, which is a custom google search, and the search box at the 
top-right of firefox, has finally been solved. Now also the search box 
is a custom search.

I already tried to raise the problem that average users are not so 
expert to know what a custom search is, but they will certainly notice 
that googe in linux does not work as in windows since google will not 
show maps, images, and do conversions on the fly in the custom search.

There is also the problem that localization is currently broken in ALL 
ubuntu installations except english speaking, since localised results 
are not returned, hence ubuntu will return english results first to my 
italian-only speaking mother (well she speaks some spanish, and latin 
too, but this does not change the problem).

In the past, silence was the main answer. What I would prefer is 1) 
clarificaition on why this is needed, since it seems mostly a trick, and 
2) some effort in localization, and in using all the google goodies by 
default, maps, images, conversions. Images and videos may even be 
questionable, even if I would rather not use google if e.g. finding 
inappropriate content is a concern, but maps and conversions are useful 
tools and people uses those every day.

But if 1) and 2) can't be achieved, at least an explanation on why there 
are no links in the default search page (and maybe in the results) 
explaining what a custom search is, would be appreciated. Given that 
users certainly may not know what a custom search is (e.g. even if I am 
a computer scientist, and worked in the IT, I did not care about custom 
searches until ubuntu started giving me strange results), educating them 
by putting in-place documentation, in the form of a short sentence and a 
link, would be appropriate.

I can understand that a custom search may bring money to canonical 
(correct me if I am wrong, as I said I did not care about custom 
searches until very recently). I think the majority of users would be 
happy to be able to help ubuntu by just searching the web. However, they 
should be made aware of the choice, instead of silently tricked into the 
system.

Vincenzo





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Reporting usability problems: please be more tolerant when you triage bugs!

2009-07-22 Thread Vincenzo Ciancia
Dear all,

sorry for crossposting, please notice it before replying to all.

I tend to report all usability bugs I find, in the hope that ubuntu will 
become better. The hudred-papercut effort shows that I am not wrong in 
reporting those as bugs.

However, it is very easy that a developer does not recognise an 
usability-related bug report, and confuses it with a more or less 
strange support request, and I often have to discuss to have it accepted 
as a bug.

It is typical that on usability bugs I get trapped into endless 
discussions (e.g. it's always been like that, it can't be fixed, it's an 
obvious behaviour and so on).

In the future, I will try to remember to add a sentence like this is an 
usability related bug report, please handle it as such, I am reporting 
it to ease the user experience of the whole ubuntu community and maybe 
link this e-mail, but in the meantime, could developers try to be a bit 
more careful in rejecting bugs?

I am NOT going to link specific bugs here, because that would get 
personal, but this is becoming tiresome. Today I went to IRC and 
convinced a developer that a bug is a usability problem indeed. This 
costed me a quarter of hour, in addition to the time spent to identify 
and report the bug. He had just closed the bug, without at least 
reassigning to ubuntu, because it's not specific to the package I 
reported it in. But in that case one reassings it to ubuntu perhaps! The 
apparent problem is that he took me for a newbie not understanding an 
obvious fact. Which I understood perfectly, but is not correct. In the 
end I convinced him, but it was a waste of time and it happened a lot in 
the past.

Discussing all the time makes bug reporting an unpleasant experience, 
and discourages especially usability reports, as some people tend to 
assume a technician attitude in thinking these are stupid requests 
from unexperienced users. Being constantly confused with a newbie is 
also a bit irritating :) especially because I think reporting usability 
bugs is something people do not do usually, so we all really need this 
kind of things.

Thanks for listening and the work all of you do everyday on my ubuntu, 
and thanks to the developer involved in today's discussion because he 
did not discuss too much, and as soon as he recognised it as a bug, he 
kindly offered cooperation.

Vincenzo

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Re: Reporting usability problems: please be more tolerant when you triage bugs!

2009-07-22 Thread Vincenzo Ciancia
Il 22/07/2009 18:47, Vincenzo Ciancia ha scritto:
 Dear all,

 sorry for crossposting, please notice it before replying to all.


I am possibly a bit of an idiot for what I did, but luckily the other 
list which has nothing to do with my target has a moderator.

I generate too much noise. My apologises.

Vincenzo

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Re: Reporting usability problems: please be more tolerant when you triage bugs!

2009-07-22 Thread Vincenzo Ciancia
Il 22/07/2009 19:04, Henrique Almeida ha scritto:
   Agreed. Ubuntu developers either don't understand my usability
 reports or tag them as low priority bugs, which gets triaged for many
 releases.

This is because these are not crashers and typically just affect a small 
portion of the application and of the codebase. My conclusions are that 
priorities are absolutely bad for dealing with usability.

Alternative solutions include the use of special tags, special packages 
(e.g. the papercut approach) or whatever. But this can only happen if 
developers are interested in assigning a separate kind of priority to 
usability bugs.

E.g. one may say that a bug is high priority as an usability bug but 
certainly it's not going to be prioritised over kernel crashes!

The hundred papercut approach is absolutely perfect, so perhaps a 
papercut-potential tag, if accepted by developer, would be nice. The 
idea being that such tagged bug may have a different meaning for 
priorities.

Your mileage may vary. I certailny can't decide :)

Vincenzo


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Re: Reporting usability problems: please be more tolerant when you triage bugs!

2009-07-22 Thread Vincenzo Ciancia
Il 22/07/2009 22:53, Mikus Grinbergs ha scritto:
 Let me suggest that Ubuntu appoint an usability triager/ombudsman,
 to determine (from the Ubuntu users' perspective, not from an Ubuntu
 developers' perspective) how much attention ought to be paid to each
 and every usability-related bug report.


Do we really have so few usability related report that a single man 
could do that? I hope not!

An usability tag, which alerts the developers, so that they don't 
default to istinctive reactions such as it's always been like that or 
perhaps even getting to newbie-handling techniques, would be sufficient 
but is there one already?

V.

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Re: The haskell platform in ubuntu?

2009-07-18 Thread Vincenzo Ciancia
Il giorno sab, 18/07/2009 alle 00.32 +0200, Jan Claeys ha scritto:
 
 Debian unstable  experimental are updated all the time, so as long as
 the Debian maintainer keeps the package up-to-date, there will be a
 new
 version every 6 months in Ubuntu too?
 

Hmm yes this is likely obvious but: is it true that packages in sid are
updated frequently? I mean: it is a waste of manpower to keep a package
up-to-date, e.g. if stable has version 1, and unstable passes trough
version 2,3,4,5, then the stable is released again, what is the
motivation in putting versions 2,3,4 in debian (apart from ubuntu :). I
am not _questioning_ this, I am wondering if maintainers in debian are
actually worried to constantly update packages in unstable.

Vincenzo



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The haskell platform in ubuntu?

2009-07-17 Thread Vincenzo Ciancia
Dear all,

there exists an haskell platform¹, which is supposed to be a single set 
of libraries and tools across many operating systems. Notably, the 
platform includes the cabal tool. More often than not, people give up on 
using the ubuntu haskell packages because they want to use cabal.

Can we talk a little bit about steps for its possible inclusion in ubuntu?

It seems that there is some interest in debian:

http://orangesquash.org.uk/2009/07/04/debian-haskell-packaging-team-getting-underway/

Shall I just bother^H^H^H^H^H^H join them? Let me argue a bit why not.

The platform is released every six months, so it makes a very good 
candidate for synchronised releases in ubuntu. This is why perhaps 
ubuntu might have lots more success by adding the platform by itself 
rather than just synchronising to debian (I expect them to include the 
platform at a given version, and then update it in the next release, so 
ubuntu would actually have outdated versions of the platform in its 
six-months cycle, defeating the sole purpose of the platform itself).

Vincenzo

[1] http://hackage.haskell.org/platform/

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I beg your attention on a regression

2009-07-13 Thread Vincenzo Ciancia
Dear all,

my internal intel wireless card is never going to work well with my home 
router (*ANY* other card *AND* the same card under windows work fine, 
intel has not been able to truly solve the problem across years). I 
bought an external card some time ago. It's now broken in karmic. This 
is a potential regression.

https://bugs.edge.launchpad.net/ubuntu/+source/linux/+bug/396417

I ***BEG*** your attention on this bug.

Please try not to let it slip in the release without attention. My 
laptop is getting close to end-of-life perhaps, but since dapper I am 
still dreaming of a release where it works correctly.

thanks in any case

Vincenzo




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Re: Standing in the street trying to hear yourself think

2009-07-03 Thread Vincenzo Ciancia
On gio, 2009-07-02 at 21:03 -0400, Evan wrote:
 Coincidentally, Bryce recently posted a couple of blog posts dealing
 with Me too storms on launchpad [1]+[2] which are related.
 
 

They want their problem fixed, they can do nothing, they feel
frustrated, plus, they are used to small groups or blogs where me too
likes the sun is ok to be posted. They are newbies. They don't even
know why it is wrong at all.

So why not starting by putting a sentence above the text comment that
says please don't post me too statements: if the most important thing
in your post is a me too kind of statement, please don't post it; use
the this bug affects me too link at the bottom of the page to add
yourself to the counter. With a link to a short page of good
bug-reporting tips. Post-it education.

Before worrying about the noise, I would worry about why, when the this
bug affects me too link was invented, people didn't care. Why people
writes me too instead of clicking on there. Indeed it's too few visible
and publicised. OTOH, perhaps it can be made more useful e.g. by giving
some value to these counters; don't know.

When the gnome BTS asks me for the 1,2,3 steps it pre-fills your bug
reporting form with, I think it twice before deleting them, when I
really want to. They put a post-it in my reporting form and I tend to
obey to it.

Wikipedia is edited and touched dayly by everybody, but it's full of
post-its like the one I speak about, and they work very good. I am a
young researcher, but I must recognise that I learned how to recognise a
sentence that requires citation because of the reminder from wikipedia
embedded into articles. So much people could learn such a difficult
concept, and so well, that many articles of wikipedia are marked for
citations where missing, something that you wouldn't even dare thinking,
without such an educated community. They do this education by putting
post-its everywhere :)

Vincenzo





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Re: Standing in the street trying to hear yourself think - ii

2009-07-03 Thread Vincenzo Ciancia
On ven, 2009-07-03 at 10:10 +0200, Vincenzo Ciancia wrote:
 On gio, 2009-07-02 at 21:03 -0400, Evan wrote:
  Coincidentally, Bryce recently posted a couple of blog posts dealing
  with Me too storms on launchpad [1]+[2] which are related.
  
  
 
 They want their problem fixed, they can do nothing, they feel
 frustrated, plus, they are used to small groups or blogs where me too
 likes the sun is ok to be posted. They are newbies. They don't even
 know why it is wrong at all.
 
 So why not starting by putting a sentence above the text comment that
 says please don't post me too statements: if the most important thing
 in your post is a me too kind of statement, please don't post it; use
 the this bug affects me too link at the bottom of the page to add
 yourself to the counter. With a link to a short page of good
 bug-reporting tips. Post-it education.
 

I just saw that Bryce noticed this too: in

http://www2.bryceharrington.org:8080/drupal/me-too-storms-solutions

he said

in the form of the This bug doesn't affect me (change) text
and link on every bug. [...] Another issue is that the link just
isn't that noticeable. I'll leave it to usability experts to
work out how best to improve it, but it definitely needs a
re-think so it's a bit more obvious, especially for casual
launchpad visitors.

And here is an ineresting comment:


Launchpad should have a mee-too counter first. Currently even
if I use the This bug affects me too link, I don't have any
feedback about the amount of people affected in total. So it's
quite useless now. Seeing the me-too counter increase will
certainly appeal to many mee-tooers :)

Can the bugs be sorted by me too? Searched for with a treshold? This
is getting offtopic here.

Vincenzo







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Re:

2009-06-30 Thread Vincenzo Ciancia
On gio, 2009-06-25 at 19:33 +1000, chris jackson wrote:
 
 
 
 
 Hi -I am trying to install an adobe flash plugin to my ubuntu program
 but a window keeps coming up saying that I need a password to grant
 administrative rights.How do I get this password???  Chris Jackson
 
 

Hi Chris

this is the wrong mailing list, the support mailing list is
ubuntu-users, not ubuntu-devel-discuss. However the solution to your
problem is simple: you need to use *your own* password; this will work
if your user is an administrator of the machine, which surely happens
for the user you create during installation. If you did not install
ubuntu just ask who installed it. 

You can also install flash only for your user if the administrator can't
be contacted, just go to the adobe web site and follow instructions for
linux instead of using the automated system for firefox, which tries to
install flash for all users.

Vincenzo


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Re: Pidgin and Yahoo! login

2009-06-25 Thread Vincenzo Ciancia
Il giorno gio, 25/06/2009 alle 13.11 +0200, Martin Soto ha scritto:
 
 Indeed, you can currently work around the problem by connecting to a
 server that still supports the older protocol. Yahoo! could deactivate
 this alternative server at any time, though.

Martin, please could you advice a server or link some web page with a
list of server?

Thanks

Vincenzo



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Re: Provide a GUI option in the installer to enable popcon

2009-06-25 Thread Vincenzo Ciancia
Il giorno gio, 25/06/2009 alle 13.40 +0200, Martin Soto ha scritto:
 
 I'm convinced that expert users are, by far, the hardest to migrate.
 Efforts like AppCenter will definitely help in this area, but we
 should
 think of making available a Quick Migration Guide for Veteran Windows
 Users as well.
 

This also applies to old-time unixers like e.g. the physicists
community. I've seen this many times. They install whatever distribution
and then start installing everything they need from sources :) 

Perhaps an advice in the default firefox starting page would be good,
something like Looking for packages on the web? Look in the
repositories first! with a short explanation and a link to proper
documentation.

Vincenzo


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Re: Fallback plan if Empathy isn't ready for Karmic?

2009-06-24 Thread Vincenzo Ciancia
Il giorno mer, 24/06/2009 alle 08.23 +0200, Martin Pitt ha scritto:
 
 We don't propose to retroactively default to it in Jaunty. :-) Of
 course we will revert to Pidgin if Empathy doesn't get stable/useful
 enough by Karmic beta.


Thank you for noting this. 

Vincenzo


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Re: Empathy is not in line with the much discussed guidelines

2009-06-24 Thread Vincenzo Ciancia
On mer, 2009-06-24 at 14:36 +0200, andreas-...@warperbbs.de wrote:
 Nicolò Chieffo wrote:
  http://live.gnome.org/Empathy/Git
 
 FYI: I made a ppa with daily build of empathy and telepathy-glib,
 available here:
 
 https://edge.launchpad.net/~amoog/+archive/empathy-daily
 
 This should aid in testing bug fixes.
 

Thank you, I subscribed to that ppa. BTW, it still flashes the
notification area, does not popup new messages, and does not handle irc
authentication properly so, Nicolò, it's still -3.

Vincenzo



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Re: Provide a GUI option in the installer to enable popcon

2009-06-24 Thread Vincenzo Ciancia
Il giorno mer, 24/06/2009 alle 20.52 +0100, Andrew Sayers ha scritto:
 Matthew Paul Thomas wrote:
  Andrew Sayers wrote on 23/06/09 17:55:
  
  We're constantly trying to make the Ubuntu installation process simpler.
  And explaining the Popularity Contest in an understandable way, in the
  installer which is completely out of context, would be quite difficult.
  
  As part of the AppCenter design work, I hope to make the popcon option
  more prominent in context.
 
 That's a good point, and AppCenter looks very interesting indeed.  I 
 look forward to playing with it!
 
   - Andrew
 

From the appcenter wiki page:

If Linux has an Achilles heel, from the point of view of a Windows
user, it's installing new software. Be prepared to enter a new world in
which Windows Update is a model of simplicity by comparison, and in
which you may feel as if you need a Ph.D. in physics merely to install
new applications or updates.

— Preston Gralla, “Living free with Linux: 2 weeks without Windows”,
Computerworld

I am surprised: all the people I ever heard talking of ubuntu, including
non-geeks, appreciate the simplicity of adding and removing
applications. Perhaps that comment is a bit outdated even if, since the
beginning of times, comparing synaptic with windows tools is a laughable
joke, to say the least.

V.


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Re: Fallback plan if Empathy isn't ready for Karmic?

2009-06-23 Thread Vincenzo Ciancia
Il giorno lun, 22/06/2009 alle 19.04 +0100, Andrew Sayers ha scritto:
 
 
 The plan is to make sure that these bugs are all fixed in time for 
 Karmic, but what's the backup plan if there are still showstoppers
 when 
 the release starts to get closer?  More precisely, when, where and
 how 
 should people speak up if Empathy still has showstopping bugs?
 

The usual backup plan in ubuntu is: ignore the problem early, because
we have time, and ignore the problem later, because we are late :)

Please take this with a bit of irony, but isn't this happening again?
For how much I personally hate anything starting with MS including the
cigarettes :P the MSN protocol is a must work thing. If it does not
work, pidgin should remain the default.

One thing is to push usage of the new one, to receive more feedback and
be encouraged to work on it, one other thing is to release broken
things, which causes laughters in undecided users who could even switch
back to windows.

Vincenzo



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Re: Replace Tomboy with Gnote?

2009-06-23 Thread Vincenzo Ciancia
Il giorno dom, 21/06/2009 alle 19.17 -0400, Mackenzie Morgan ha scritto:
 
 Yeah uh...it isn't real LaTeX. Take the source you can view in LyX,
 save it, 
 and run it through the latex command and watch it fail utterly.

Could you provide an example file? I usually cut and paste tables from
lyx instead of doing them by hand. Where usually means for the 5-6
tables I have done in my whole life :)

Vincenzo



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Empathy is not in line with the much discussed guidelines

2009-06-23 Thread Vincenzo Ciancia
[CC-ing ayatana, if this is wrong just tell me]

Today I tried empathy on my karmic testing system. Here are the scores.
The last part IS VERY IMPORTANT please read it too. Don't thake my
comments as angry, I'm just in a hurry. 

+1  The first time I launch it, it offers me to import accounts from
pidgin. Very good

-1  It crashes immediately later

 0  I restart it and it does not crash, so that I can't report it

-1  It does not allow me to open any kind of chat, it says something
related to EMPATHY_IS_CONTACT(contact) failed

+1  I close it, reopen, and it starts working. This should be 0, as it
is already supposed to work, but I want to be nice on it.

-1  I receive a notification that the IRC bot has recognised me. Please
find a way to avoid this! Pidgin has a couple of plugins to handle the
rough corners of IRC and at least identification MUST be done properly
(it should not need any plugin in principle).

THE IMPORTANT PART

-1  It flashes the notification area. THIS IS FORBIDDEN. Update notifier
can not do that. Why should empathy do that? This must be fixed.

-1  It does NOT OPEN A POPUP on new messages. When the infamous
update-notifier popup was decided, it was argued that pidgin already did
that. I am a pop-up hater and the IM client is the only exception. In
fact, for IM a pop-up may be desired. This is because if I start the IM
client chances are I *want* to be disturbed and if a contact calls me I
*want* to interact immediately. So ehm, I know it should not come from
me but can we have the popup back?

The last 2 behaviours SHOULD BE opt-in for those who love them, of
course.

TOTAL SCORE:

-3

it can do better with very little effort :) Now testing it properly and
will report bugs.

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Re: Empathy is not in line with the much discussed guidelines

2009-06-23 Thread Vincenzo Ciancia
On mar, 2009-06-23 at 18:04 +0200, Nicolò Chieffo wrote:
 
 Sayersandrew-ubuntu-de...@pileofstuff.org wrote:
  who don't feel like compiling their IM client from source every day.
 
 you are definitely right, anyway now empathy is actively developed,
 and the only way to test it is git
 
 

Nah. I already wast enough resources to test karmic. If you want me to
test empathy you have at least to provide a ppa whose code is guaranteed
to land in ubuntu soon or later. Not to be polemic at all, I just want
to pose a limit on how much energy I donate to ubuntu :)

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Re: Empathy is not in line with the much discussed guidelines

2009-06-23 Thread Vincenzo Ciancia
On mar, 2009-06-23 at 16:58 +0100, Andrew Sayers wrote:
 
 Could you give us some idea of when a testable version will land in 
 Karmic?  We've got two months left until the final decision on
 whether 
 this becomes as significant a part of Ubuntu as Firefox or
 OpenOffice, 
 so it would be nice to have more than a few weeks of testing by
 people 
 who don't feel like compiling their IM client from source every day. 

You are being utopistic. The decision has already been taken. I would
not bet a cent on the possiblity that empathy does not become default
even if as broken as it is right now. This is why I ran to testing as
early as possible.

I would love if programs that we test during alphas could be declared
not ready but I NEVER saw ubuntu going back.

The only decision I saw going back was the re-introduction of kdvi in
jaunty, which was then removed at a very late time before release
without leaving time to test the feature addition to okular that
*supposedly* would have let it replace kdvi. 

From that date, I learned not to hope in such an obvious thing as let's
try it, as we are testers, and then decide. If you try it, you buy it.

If someone wants to prove me wrong, a good way would be to fix a set of
target features and bugs for empathy and guarantee to us all that if
such a minimum quality standard is not met then empathy will be dropped
for karmic.

Please don't pollute the list by posting angry replies to this. You are
free to do so, but first, read: I love ubuntu and am doing as much as I
can for it. Above I am a bit polemic but I think I am telling the truth.
If I am wrong, glad to be corrected and to note the eventual information
sources that I do not know right now.

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Re: [Ayatana] Empathy is not in line with the much discussed guidelines

2009-06-23 Thread Vincenzo Ciancia
On mar, 2009-06-23 at 19:00 +0200, Sense Hofstede wrote:
 
 
 Hello,
 
 There is an PPA at https://launchpad.net/~telepathy/+archive/ppa.
 Unfortunately it gives you 2.27.2, instead of the latest 2.27.3. It is
 a start, though, and I expect 2.27.3 to be uploaded soon.

Very kind of you. Will test that one, but is it the code that will land
in ubuntu more or less?

Vincenzo


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Re: Empathy is not in line with the much discussed guidelines

2009-06-23 Thread Vincenzo Ciancia
On mar, 2009-06-23 at 19:13 +0200, Nicolò Chieffo wrote:

 
 as I was saying 2.27.3 is already old.
 You need to be synchronized to a current git version of empathy,
 weather it is self compiled or from an external PPA.
 
ah, ok so I will not test the PPA :) Didn't check the version number.

 Anyway most problems are not in empathy, but somewhere in telepathy
 protocol managers (for instance the current ubuntu version of
 telepathy-butterfly does not work) 

Also for this reason a ppa would be very comfortable.

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Re: Replace Tomboy with Gnote?

2009-06-21 Thread Vincenzo Ciancia
Il giorno sab, 20/06/2009 alle 12.16 -0400, Mackenzie Morgan ha scritto:
 
 Seeing as that's optional, yes you did.  I find the copying useful
 since 
 well...if it didn't copy them, it'd be like GThumb, pretending to
 organize my 
 camera (not actually changing the filesystem by the way, just
 pretending) and 
 not getting the images onto the computer.  You'd have to manually copy
 all the 
 images from the camera to the hard drive, then run GThumb/F-Spot.  In
 that 
 case, why are they set to start when a camera is plugged in or an SD
 card 
 inserted?  They'd be rather useless for the getting stuff of the
 camera 
 usecase (the usecase implied by their autolaunching).

That's quite the point: a simple picture viewer such as gthumb shows you
a directory at a time. It's good to see my vacation pictures. F-Spot is
a photo collection manager, and I do not really know which of the two is
most frequently used. 

Regarding taking notes with tomboy in class, I think most of your
classmates also use latex (I do too, eh) but it's not in the default
distribution. Everyone needing latex or tomboy can install it, but our
average user probably does not use both. I may be proven wrong, we do
not have any data to prove facts like these. We need a way perhaps.

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Re: AMD/ATI vs NVIDIA vs Intel

2009-06-21 Thread Vincenzo Ciancia
Il giorno dom, 21/06/2009 alle 03.26 -0400, Danny Piccirillo ha scritto:
 
 NVIDIA has linux drivers, but none of them are open (there is a
 project for that but nvidia doesn't offer open drivers themselves).
 Intel has open drivers, but we all hate Intel for one reason or
 another.  

Or just because they take profit of the fact that they are advertised as
_the_ free video card for linux, but they do not really work for fixing
their drivers timely. I have nvidia, ati and intel cards. The most
problematic and buggy are the intel drivers, and the most hateful thing
is that on windows, their drivers work. Do not make me link bugs here
again.

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Re: Replace Tomboy with Gnote?

2009-06-20 Thread Vincenzo Ciancia
On 19/06/2009 Alan Pope wrote:
 
 2009/6/19 Danny Piccirillo danny.picciri...@ubuntu.com:
   And sadly, Banshee (mono) may soon be replacing Rhythmbox in 
 Ubuntu
  
 
 Lets not go down that road huh?
 

I have nothing against mono myself but in my opinion rhythmbox and 
gthumb cover the basic needs one may have. I sometimes wanted to use 
f-spot but the fact that it copies all the pics in its own folder gives 
   an alien and feeling to it, in the sense that it seems to me the 
program is doing something I didn't ask for (pictures take lot of space).

Regarding tomboy, I want to point out this: many times in the past, I 
have been told that my requests of reverting certain upgrades (e.g. the 
intel driver, which is currently badly broken in jaunty, even if there 
are hopes for karmic) are not well motivated because you got to know how 
frequent is the use case. That's a good excuse for everything, then: how 
frequent is the tomboy use case? I NEVER saw anybody using it at all. 
Please do not reply I use it. I know there are users, indeed. The 
point is, having it by default makes few sense if less than 10% uses it.

So if we really wished, we could make mono optional. Even if it will 
surely not happen.

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Re: Replace Tomboy with Gnote?

2009-06-19 Thread Vincenzo Ciancia
Il giorno ven, 19/06/2009 alle 09.32 +0100, Scott James Remnant ha
scritto:
 
 Don't forget the question wasn't whether to add Gnote, the question
 was
 whether to replace Tomboy with Gnote.
 
 What does Gnote have/do that Tomboy doesn't?
 

It does not use mono; I think the only two applications that use mono in
the default installation are tomboy and f-spot, and some people do not
like having mono in the default install for various reasons. YMMV.

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Re: about empathy as the default IM application

2009-06-18 Thread Vincenzo Ciancia
Il giorno mer, 17/06/2009 alle 14.40 -0400, Mackenzie Morgan ha scritto:
 
 Daniel would know better, but based on what he's explained: I'd guess
 Empathy 
 would deal better with audio than Skype would simply because Empathy
 doesn't 
 try to abuse the ALSA API or do silly things to /proc like Skype
 does...and I 
 *think* it's PulseAudio-aware, unlike Skype.

Skype is pulse-aware, it's just that it's broken. A bit like jaunty with
intel cards :) But they are not working to improve it. OTOH, the audio
quality of an alsa-abusing skype call is very good. Last time I
*managed* to make a call with ekiga, it was not even remotely the same.
But I hope telepathy is going to be better.

V.


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Re: about empathy as the default IM application

2009-06-17 Thread Vincenzo Ciancia
On 16/06/2009 Ken VanDine wrote:
 If
 you really need OTR, you can install pidgin.

All the users I've shown OTR to agreed it's an extremely good thing to 
have. You can not know if your boss is watching you. Cryptography tools 
available for the masses in an easy way is another way to distinguish a 
free software distribution from . Ops, win is just tree letters 
isn't it :)

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Re: Better clipboard management?

2009-06-17 Thread Vincenzo Ciancia
Il giorno mer, 17/06/2009 alle 02.15 +0100, (``-_-´´) -- BUGabundo ha
scritto:
 
 been using parcelite since Jaunty, and it seem to be in good state on
 karmic.
 +1 from me
 

I recall clipboard managers were problematic, e.g. openoffice was
continuously updating the selection. Don't remember right now, but in
all honesty, all you who use these, are there also usability problems
related to their usage? 

Also, the problem of keeping an history of cut and paste is privacy,
like in all cases. A centralised action using which all the histories
(file browsing, shell, firefox, cut and paste) could be brainstormed
about in this occasion.

V.


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Re: about empathy as the default IM application

2009-06-17 Thread Vincenzo Ciancia
Il giorno mer, 17/06/2009 alle 08.29 -0700, George Farris ha scritto:
 
 
 I agree and use OTR all the time, however, if more people start using
 Empathy then hopefully an OTR plugin will be ported sooner rather than
 later.
 

Yes I agree. Another option would be for Canonical or Gnome to find
funds for the port (how difficult can it be?). A summer of code project?
A bounty?

V.


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Re: about empathy as the default IM application

2009-06-17 Thread Vincenzo Ciancia
Il giorno mer, 17/06/2009 alle 13.16 -0400, Mackenzie Morgan ha scritto:
 
 
 Nevermind the fact that Empathy replacing Pidgin eventually was
 discussed at 
 UDS *Jaunty* 6 months ago with a let's aim for Jaunty+1 outcome and
 then re-
 discussed at UDS Karmic.  There's been 6 months to get input.

Testing requests must be more advertised perhaps. However we still have
3+ months to give further input. I just hope that serious regressions
will be fixed if any. E.g. OTR comes to mind. A ubuntu live cd can be
used for secure communication. If you just plan to drop the thing there
and wait, then people will complain.

I personally would prefer empathy over pidgin as it supports audio (does
it work well? As good as skype, which is bad in everything else?).

V.


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Re: shameful censoring of mono opposition

2009-06-10 Thread Vincenzo Ciancia
Il giorno mar, 09/06/2009 alle 19.43 -0400, Mark Fink ha scritto:
 
 to MONO boosters, MONO is a religion:
 http://nocturn.vsbnet.be/node/142
 

To UBUNTU boosters, UBUNTU is a religion. I am not surprised by this. 

V.


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Re: shameful censoring of mono opposition

2009-06-10 Thread Vincenzo Ciancia
Il giorno mar, 09/06/2009 alle 20.02 -0400, Mark Fink ha scritto:
 
  Maybe you should go start an I HATE MONO!!! mailing list, Mark,
 where you
  can dispense your bile without fear of having anyone point out that
 you're
  doing nothing to add light here, only heat.
 
 
 no wonder you got reported to your boss, david. you are not very
 resptful of your users and customers.

You all are going completely crazy. Reporting to bosses?? Do you think
it is RIGHT to risk to ruin a career and a life because of a discussion
on the web? If so either please commit suicide or seek for medical
assistance, or just rethink. Not only you, everyone who thinks it's ok
to send an e-mail to the boss of somebody else to inform him/her
about... a flamewar involving an employee.

You can spread the voice against mono as much as you want but switching
to persecution of other persons life is sick and should be treated. I
*know* that I am at risk of being reported to my bosses now. But as they
are very good scientists I have no doubt that they will be able to tell
what's going on here.

V.


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Re: shameful censoring of mono opposition

2009-06-09 Thread Vincenzo Ciancia
Il giorno lun, 08/06/2009 alle 20.50 -0300, Derek Broughton ha scritto:
 
 That's not an argument, it's a complete misdirection.  Are you really
 just 
 fink using different nym?
 

Professional trolling here at work. Do the communist have to do with the
plan? Just to know on what side I want to be :)

V.


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Re: shameful censoring of mono opposition

2009-06-09 Thread Vincenzo Ciancia
Il giorno mar, 09/06/2009 alle 09.48 -0400, Mark Fink ha scritto:
 
 that's a LOT of bloat
 
 also programs like Gnote are GPL3 so you are protected from patents

Come on this is the only fair criticism that I have seen until now; I
think we still don't ship timidity fonts and have broken midi because of
space on the cd, now I don't know how many standard ubuntu users really
need tomboy and f-spot in the default install but certainly half of the
ubuntuers I know don't use those.

V.


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Re: shameful censoring of mono opposition

2009-06-09 Thread Vincenzo Ciancia
Il giorno mar, 09/06/2009 alle 12.14 -0400, Christopher Olah ha scritto:
 
 It appears to me that the most important point has been forgotten: the
 accusations of censorship. This, if true, is very alarming...
 
 We can bicker over Mono all we like, but if people are being censored,
 like the OP suggests, something is _very_ wrong.
 

Ubuntu is a centralised entity. No external person can control e.g. why
we have a custom search in the home page of firefox by default. People
who can't tell the difference will keep using a different google, but
there is not even way to get some discussion around this (I tried in the
past).

So if us really feel that this is risky (like it's risky for all
centralised organisations, including e.g. google and it's services) then
the only alternative is to develop a decentralised linux distribution.

If it was easy I'd already have done that :) Otherwise we have to stick
with the anyways good level of trust that we have on the ubuntu entity.

V.


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Re: Properly identifying applications

2009-06-09 Thread Vincenzo Ciancia
Il giorno mar, 09/06/2009 alle 16.55 +0200, David MENTRE ha scritto:
 
 I agree. Displaying a Document Viewer (evince) or Document Viewer /
 evince would be a big plus.

Yes also because this is needed when talking to ordinary non-technical
users e.g. my mother on the phone I could not see  the pictures -
what program did you use? the picture viewer of course, do you think
I am stupid? :)

V.


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Re: On apturls and repositories

2009-06-07 Thread Vincenzo Ciancia
Il giorno sab, 06/06/2009 alle 23.55 -0400, Martin Owens ha scritto:
 
 Is it? I didn't think is was the port that defined the protocol but
 the
 nature of the messages sent over the connection. The port is a default
 but not a requirement, like ssh or ftp.
 

I think the point here is that the keyserver should handle requests on
port 80, even though the OP incorrectly called them HTTP requests. 

V.


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Re: On apturls and repositories

2009-06-02 Thread Vincenzo Ciancia
Il giorno mar, 02/06/2009 alle 12.03 +0200, Alexander Sack ha scritto:
 
 
 I agree. Instead of talking about allowing PPAs to be enabled through
 apturl, we should improve the way PPAs can be enabled in
 software-sources and app-center which was also one of the results of
 the UDS discussions we had.
 

Excuse me but isn't this pushing the PPAs over external sources? If so,
considering that canonical or ubuntu surely does not guarantee for the
PPA, this is going both to create a false sense of security and
discourage the use of external repositories. Of course they can all
migrate to launchpad but I don't know if it's a good idea.

Vincenzo



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Re: On apturls and repositories

2009-06-02 Thread Vincenzo Ciancia
Il giorno mar, 02/06/2009 alle 11.37 -0300, Derek Broughton ha scritto:
 
 I beg to differ.  A user who is going to install software of dubious
 origins 
 will install it whether it's click-through or not.  You're merely
 annoying 
 people who want to install known, reliable, software (virtualbox comes
 to 
 mind - every time they issue a new release, I get a download link when
 I 
 start it [and yes, I know I can actually add the URL to my
 sources.list - 
 it's just an example]).

I think that making the process two-steps only affects usability: I can
do the same things, with the same authorizations, but I need to minimise
the firefox window, go to the desktop, find the downloaded file and open
it.

In any case, the apturl window *is* dangerous and users must know. It
does not matter how I do it, via javascript or providing a link, if you
click on a deb you get prompted for your root password. You're actually
providing a bridge for extraneous persons into your system. Nothing will
prevent that by making the process a bit harder. 

A better idea would perhaps be to allow installing packages from apturls
or debs *only* if the key is already present in the system, that is, you
don't even add the source permanently if not.

Then, a smart user-friendly way to get the keys is clearly the way to
go. 

Vincenzo



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Re: Configuration of OPAL

2009-05-26 Thread Vincenzo Ciancia
Il giorno mar, 26/05/2009 alle 14.45 +0200, Antonio ha scritto:
 
 I installed libopal3.6.1-dev and libpt2.6.1-dev in order to
 compile samples of OPAL like ivrOPAL.
 But if I run make pathes like $OPALDIR and $PTLIBDIR
 are not set.
 
 How do I configure this things afterwards?

You put the variables into .bashrc as 

export OPALDIR=path

In the future, the appropriate list for this kind of requests is
ubuntu-users, not ubuntu-devel-discuss.

Vincenzo



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Cron jobs too heavy for ordinary systems (system completely unusable for a while)

2009-05-23 Thread Vincenzo Ciancia
Hi all,

I am running jaunty. Sometimes, randomly, the disk starts spinning (I
hear the noise and see the light) and the system becomes unusable.
Often, to gain control of a shell (even in console) is a matter of
waiting minutes and eventually, when I finally can do some top iotop
or ps to understand what's happening, the storms is already calmed and
I can't see anything. I am not running trackerd on this machine (and
with last year of development, it's rarely the culprit).

This time I did that in time, while thinking be it the kernel itself, I
apt-get remove it. I found that cron jobs where running. I am seriously
tempted to apt-get remove anacron :) But it seems to me that the apt
automatic update is the problem. I will try disabling it. 

At the end of the storm, I can see this:

vince...@frattaglia:~$ free
 total   used   free sharedbuffers
cached
Mem:   1017884 987568  30316  0  16544
651836
-/+ buffers/cache: 319188 698696
Swap:  18875961884040   3556


So yes, an hurricane has passed in my poor 1gb of memory, leaving almost
2gb of trash in my swap partition.

This problem makes ubuntu reach the bottom of its user experience. From
an end-user point of view, you are working, and your system trashes. It
takes several seconds to even get the focus to an existing terminal if
any. There's nothing else to say, this must not happen. Cron jobs should
not be able to take over a system. 

How could this be solved? Would a smart use of the nice command be
enough? 

Vincenzo



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Re: Cron jobs too heavy for ordinary systems (system completely unusable for a while)

2009-05-23 Thread Vincenzo Ciancia
Il giorno sab, 23/05/2009 alle 13.10 +0200, Vincenzo Ciancia ha scritto:
 Hi all,
 
 I am running jaunty. Sometimes, randomly, the disk starts spinning (I
 hear the noise and see the light) and the system becomes unusable.
 Often, to gain control of a shell (even in console) is a matter of
 waiting minutes and eventually, when I finally can do some top iotop
 or ps to understand what's happening, the storms is already calmed and
 I can't see anything. I am not running trackerd on this machine (and
 with last year of development, it's rarely the culprit).

It seems that I spoke too early: I restarted firefox that I had killed,
and everything started swapping again. I was visiting three online
newspapers and top reported a RES memory for ALL typical heavy
processes (xorg, firefox, evolution, pidgin, skype) which was an order
of magnitude bigger than ordinary (e.g. xorg around 500 mb, firefox more
than 100mb and so on). The system had been suspended to ram and resumed
some times and not rebooted for two days.

I rebooted, reopened all the same applications, letting firefox restore
its settings.

Everything is normal now, the most memory hungry process is
update-manager (I opened that too) at 55mb RES memory

Perhaps this is a bug in the kernel related to suspend. I will
investigate again the problem in the following days.

thanks for your patience

Vincenzo


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Re: Cron jobs too heavy for ordinary systems (system completely unusable for a while)

2009-05-23 Thread Vincenzo Ciancia
Il giorno sab, 23/05/2009 alle 09.55 -0400, Mackenzie Morgan ha scritto:
 
 Sounds fairly normal to me...heck, only 100MB for Firefox?  I'm
 surprised to 
 see that Firefox is currently using only 462MB for me.  It's usually
 at least 
 700MB, sometimes over 1GB just for that process.
 
 Wellxorg sounds kind of high, but if you're using Compiz...

After reboot xorgs with compiz stays below 50mb. The server was likely
the problem! Think I must wait and see, then just in case, how does one
find out more about a memory leak in Xorg? 

V.


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Re: What's wrong with Ubuntu's policy?

2009-05-21 Thread Vincenzo Ciancia
Il giorno gio, 21/05/2009 alle 14.16 +0200, Markus Hitter ha scritto:
 
 Well, xorg is based on (or part of) X, which is about 20 years old.
 X  
 was considered to be mature for some time, and severly behind a
 few  
 years later. Do you really think there is something like a
 maturity  
 which can be reached? If not after 20 years, how long does it take?  
 30 years, 50 years? Similar facts apply for the other packages you  
 mentioned.
 
 My strong feeling is, reaching maturity is almost like stopping  
 development, which shouldn't happen. It looks like the key to
 success  
 is to reach a good user experience in constant development, without  
 ever reaching task done.

My view of maturity is related to reliability: I should be able to start
(the latest stable release of) a new software and trust that it is going
to work today, as it worked yesterday.

Emacs in ubuntu is a mature program. Until now, it never had surprises
for me. Xorg may be even older than emacs (I admit I dont know) but Xorg
in ubuntu is far from being reliable from a release to another. Each
time, surprises may come. This gives an impression of a young system
and in fact it is, because it is often updated to introduce new
features. 

Vincenzo





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Re: Current situation of amarok, and of latex tools

2009-05-15 Thread Vincenzo Ciancia
Il giorno ven, 15/05/2009 alle 12.56 -0400, Mackenzie Morgan ha scritto:
 
 It became incompatible with the router?  I didn't think that was 
 possiblethough it is true that iwl3945 had some growing pains.  I
 found 
 that a Broadcom-based laptop I had had about double the range the
 iwl3945 did 
 in Hardy.  Meanwhile, ipw3945 had a very good range (and worked well
 for 
 hacking tools, unlike iwl3945 at the time).  I think it's in pretty
 good shape 
 now though...
 

There is a known (for years, also upstream, who never *cared* to reply)
about extremely slow transfer rate and disconnections on 802.11b
networks (like the cheap router I bought at home years ago). It may be
cheap, but it is serving me perfectly with other laptops and also with
the external card. It also works with the windows xp that came
preinstalled with my laptop. It used to work very well with the older
driver. 

Yes, the situation is that nobody cared about that even if I signalled
it several times. 

Vincenzo



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A bug in openoffice that affects disabled persons, needs attention

2009-05-15 Thread Vincenzo Ciancia
Hi all,

this bug has been perhaps brought up on this list other times. On the
ubuntu philosophy it is loudly stated that ubuntu should work equally
well for disabled persons and the rest of the world so perhaps some more
manpower (if there is anybody able to work with the ooo source code
indeed)

https://bugs.launchpad.net/ubuntu/+source/openoffice.org/+bug/69247

thanks for reading

Vincenzo



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Re: Current situation of amarok, and of latex tools

2009-05-14 Thread Vincenzo Ciancia
Il giorno gio, 14/05/2009 alle 02.47 +0100, Dmitrijs Ledkovs ha scritto:
 
 User-defined commands - Tick;
 RefTex - bibliography completion - Tick
 
 preview-latex - Why do I need it when I have auto-refresh of Xdvi
 But ok =D

Please let us stop this. I know emacs. 10 years ago I was a university
student having fun in coding in lisp. Point here is that unless you're
willing to learn the specifics of it, you are lost in emacs. Now please
let's not start a discussion about how useful is to learn. Learning is
my profession, plus, I know how to dissect my ubuntu and my computer
until the bare hardware. I am talking of a different thing: the concept
of usability introduced by both graphic improvements such as completion
pop-ups, and by automation, (e.g. no need to discover what reftex is,
because the system just completes citations) *does* matter. We can't
just say hey emacs will be better because this won't equate the offer
on the market. I can install emacs under windows if I really want.

NOT that I ever used windows since when I was a slave of a microsoft
slave. That's not the point. 

V.

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Re: Current situation of amarok, and of latex tools

2009-05-14 Thread Vincenzo Ciancia
Il giorno gio, 14/05/2009 alle 21.26 +0900, Emmet Hikory ha scritto:
 Vincenzo Ciancia wrote:

 (and sometimes different
 priorities for the same package: seeking new features until personal use
 cases are addressed, and then wanting the package to be stable from that
 point forward).
 

Very good observation. That probably includes most ubuntu users :)
However, in some cases, it may be worth to maintain the old thing while
the new one is already available. This is done in many existing
packages. Kile, kdvi, amarok, and the intel driver should be in that
list given the balance of bugs w.r.t. new features. And selecting the
right packages can even be done in some cases by
whitelisting/blacklisting. We can't expect the users to chose the right
version of each package by hand. That's one of the main purposes of a
distribution.



 I do know that the only way we can make sure that Ubuntu works for
 our use cases is to be involved.  I became involved with development
 because my joystick didn't work with a game, and would encourage anyone
 else who finds a problem to do the same.

I became involved with the developement and then gave up, when I
recognised that ubuntu needed manpower. So I understand what you say.
However we can't expect all users to be developers. And in any case,
also testing is necessary and the effort of tester shouldn't be wasted.

 we need to be involved in the testing of that release, and we need to
 make sure that we are involved in discussions of the solution.  

I was! Especially for the kdvi issue. But that does not count. When kdvi
was removed again some day before release, the opinion of NO tester was
seeked. I think this will upset somebody (at least if the person is not
killfiling me already as promised) but it is just true. If I take the
time to come here personally and get involved, and then am cut off in
the near future, why should I bother to come back again. And no, it's
not better for all of you if I go away. The problem is not that I write
an e-mail every three or four months, that sounds injurious to somebody.
Getting rid of this kind of e-mails will not get you rid of the problem,
which is, you released jaunty badly broken for a lot of persons. And you
don't even know how many. 

In any case I won't stop writing this kind of e-mails because honestly I
think that something must be changed. I can't bear this fact that in
every release good code is thrown away without too much questioning, and
then even if testing reports regressions, the decision CANNOT be
reverted. This WRONG. It may take two years to get a decent texing
environment (xdvi is in Xaw, and I don't think I need to say anything
else); God knows how long it will take to get the intel driver in good
shape. And Hell knows when my vga out will get BACK to work as it USED
TO in feisty (or was it edgy).

As usual, I am tired of this. I want to do my part and see a side effect
on that. That's all.

 The best
 way to make sure that someone looks at your bug is to help make all the
 other bugs go away (help mark duplicates or non-bugs, help make sure the
 bugs have the right information, help provide workarounds or patches to
 fix the bugs, etc.).  For those that have the time, doing a lot of this
 will result in being a developer, but that's almost a side effect in the
 goal of making sure that one's own bugs are solved.  (note that this is
 but one of many reasons people become Ubuntu developers).
 

I may decide to get back to contributing patches at least in the near
future. But e.g. if I provide a forward port of the intel driver, be
honest, do you think that anybody in ubuntu will care? I expect to waste
my time. 

If I could at least have a warranty that the need for a forward port is
appreciated, I might do my best to do that. But if I have to waste my
time and then wait for a decision if my work is needed or not, frankly,
I have better things to do. NOTE THAT I AM NOT SAYING that if I ever do
the port, it HAS to be accepted as is, or that I won't do just an
unacceptable mess. It's different: I am saying that even if I do a good
job, it does not seem to me that ubuntu is really willing to keep a
forward port of the driver; it seems to me that doing such a thing would
be so easy for an xorg ubuntu developer that they'd already done that if
they wanted it. And this is exactly the problem. If someone can prove me
wrong please DO; I'll be happier.



 It's also very useful to track the development releases.  Yes, this
 *will* cause your system to have issues as large things change, but by
 doing so, one can verify that one's critical use cases are all supported
 in each release.  It's the only way to do it, really.

Emmet: do you know that I DID that? That I wrote here to point out the
already known bugs? That I was responded in one case we have time in
the other case ok we for-port kdvi and in the first case, time did not
suffice, in the second case, the forward port was removed last minute?

This is what

Re: Current situation of amarok, and of latex tools

2009-05-14 Thread Vincenzo Ciancia
Il giorno gio, 14/05/2009 alle 09.54 -0400, Mackenzie Morgan ha scritto:
 
  I became involved with the developement and then gave up, when I
  recognised that ubuntu needed manpower. 
 
 More volunteers are needed, so I'll stop volunteering...what?
 

Just a badly constructed sentence: I volunteered when I realised that it
was both needed and worth to contribute. I stopped trying to provide
patches when I realised that I had not enough time, especially due to my
ignorance on ubuntu-specific issues. Putting (and then gave up) in
parenthesis translates the sentences.

 There is a forward port of it in a PPA..

Great news. I found it. So it really is as I say, that ubuntu does _not_
want the old driver in the release and that's all even if testing
clearly indicated that it was too early to get rid of it.

V.

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Re: Current situation of amarok, and of latex tools

2009-05-13 Thread Vincenzo Ciancia
Il giorno gio, 14/05/2009 alle 00.11 +0100, Dmitrijs Ledkovs ha scritto:
 Lack of Decent Latex Support?
 
 I've switched to ubuntu because of it. I was sick of realising that
 I'm missing this or that latex package. in ubuntu I did default
 average (a little bit of extra math fonts) and everytime I'm offline I
 manage to compile anything my collegues give me.
 
 About editors have you tried AucTeX with Speedbar and code
 folding? It rocks better than anything else.

I know the power of emacs and use it for many things (btw you should
also mention preview-latex when advocating it ;) and where did x-symbol
end?) but when I compile documents it seems a pain to go to the next
error and similar. I _know_ that I can learn it because I use it for
coding, but it's not your tipical user interface. Kile is very good in
covering the needs of ex-texnic-center users and has very comfortable
facilities (e.g. the completion for user-defined commands and for
bibliography).

 
 Xdvi true is the current way for dvi workflow. just wait for a
 SyncTex and everyone will be off to Pdf.
 

Synctex changes the pagination of the document AFAIK, and apart from
that, my post is about... what to do while we wait! I have NO doubts
that both okular and evince will one day be perfect for texing. Evince
is for pdfs right now. Just it still can't reliably print a pdf (since
years). The patch is in gnome so it will hopefully be in karmic BTW.

V.



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Re: Current situation of amarok, and of latex tools

2009-05-13 Thread Vincenzo Ciancia
Il giorno mer, 13/05/2009 alle 17.47 -0400, Daniel T Chen ha scritto:
 
 Ubuntu is a community-driven distribution. Help make it as good as it
 can 
 be. There is no I cannot, only I will not.
 

I tried for a while (can brag about a couple of xournal and lyx uploads)
but for me the consumed time was too much especially because not doing
those things every day means to forget them. At least I can provide
feedback on testing for now. In the future things may change. For now, I
I can't even take care of the few free software I wrote myself.

V.


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Re: The awesome software sources adding feature

2009-05-11 Thread Vincenzo Ciancia
Il giorno gio, 07/05/2009 alle 09.14 -0700, Dylan McCall ha scritto:
 
 So, in getting that rolling, I copied over sources.list from my
 desktop
 to my netbook. Noticed I could open that file with Software Sources!
 The
 program promptly appeared, offering to add all those repositories to
 my
 list automatically and then refresh.
 
 That was awesome. Why haven't I seen the functionality used before?
 Install directions with repositories involved look completely hostile
 right now, but this resolves the issue perfectly.

The functionality of saving the apt sources and of saving the full
package selection from synaptic should be merged: it takes a very small
effort to clone an ubuntu system that way. Are there hurdles that I
don't see?

V.

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Re: Spoke too early

2009-04-26 Thread Vincenzo Ciancia
Il giorno sab, 25/04/2009 alle 20.44 +0200, Andreas Wenning ha scritto:
 
 
 Until now I've only heard talk about the reverse search, and that was
 the 
 reason for bringing kdvi back in Intrepid. You might be right that
 forward 
 search doesn't work in Okular; then that is indeed a valid request,
 that we 
 need to take upstream if it is not already there.

 It is not possible to re-add kdvi at this point. But I've just tested,
 and 
 installing the kdvi package from intrepid works fine in jaunty; so
 that is a 
 possible solution for now.

Yes, in the end tex users may be more keen to do things by hand, but
it should have been added to the release notes (can they be modified
now?). Sorry for coming up about this too late. However: kdvi was in the
jaunty archive until very recently, so I could not have reported it
before.

Vincenzo



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Re: No inverse searches for dvi files in ubuntu - please read!

2009-04-25 Thread Vincenzo Ciancia
Il giorno ven, 24/04/2009 alle 20.14 -0400, Scott Kitterman ha scritto:
 
 Precisely. I packaged kdvi  from KDE 3 kdegrapics as a stopgap to
 provide 
 this capability in Intrepid since no KDE4 package provided it in KDE
 4.1.  
 It's time has now passed.
 

Indeed, okular is doing reverse searches. Thank you for the effort in
intrepid. To the benefit of other users stepping by here, to have
reverse searches in okular one must configure an editor in okular
settings (e.g. kile) and then shift+doubleclick will trigger reverse
search.

Vincenzo



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Spoke too early

2009-04-25 Thread Vincenzo Ciancia
Il giorno sab, 25/04/2009 alle 18.29 +0200, Vincenzo Ciancia ha scritto:
 Il giorno ven, 24/04/2009 alle 20.14 -0400, Scott Kitterman ha scritto:
  
  Precisely. I packaged kdvi  from KDE 3 kdegrapics as a stopgap to
  provide 
  this capability in Intrepid since no KDE4 package provided it in KDE
  4.1.  
  It's time has now passed.
  
 
 Indeed, okular is doing reverse searches. Thank you for the effort in
 intrepid. To the benefit of other users stepping by here, to have
 reverse searches in okular one must configure an editor in okular
 settings (e.g. kile) and then shift+doubleclick will trigger reverse
 search.
 
 Vincenzo

I spoke too early: okular does reverse search but not forward searches:
it only supports a -p switch. When working with multi-file latex
documents it is very comfortable to have the viewer switch to the edit
point.

Please do not get me wrong: I like okular and hope it will be able to
replace kdvi. I understand the desire to get rid of kde3 applications in
a kde4 installation; probably patching okular to accept forward searches
(and kile to use the same syntax) is very simple and will come soon, but
in the meantime could kdvi be re-uploaded?

I think it was in jaunty at least until the beta am I wrong? 

Vincenzo
 




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Re: Ubuntu Gaming Team

2009-04-24 Thread Vincenzo Ciancia
Il giorno ven, 24/04/2009 alle 14.48 +0300, Dotan Cohen ha scritto:
 
 Yes, but look what happens when game devs try to port their work to
 Linux:
 http://linuxhaters.blogspot.com/2008/09/mini-rant.html
 
 No wonder they stay far away.

I looked at the blog post you pointed out. You should stay away of such
a stupid thing as a blog for hating something. Indeed the blog post is
biased. If you follow the link, you'll find a set of normal questions
from a non-linux game developer, and the first answers that they got are
entirely reasonable. There's not so much to say: SDL is dated but it's
working well. OpenGL is the state-of-the-art 3d graphics library.
That's what i can read in the replies.

And the conclusion is that linux for now may have worse tools, but
you'll surely get the job done.

V.

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Re: No inverse searches for dvi files in ubuntu - please read!

2009-04-24 Thread Vincenzo Ciancia
Il giorno gio, 16/10/2008 alle 22.27 -0400, Scott Kitterman ha scritto:
 
 
 The story has a happy ending.  Today kdvi got back into the archive
 after I 
 bent the old kdegraphics package from KDE3 into building it in a way
 that's 
 compatible with the kdegraphics package from KDE4.
 
 Scott K

I upgraded to jaunty final and with my great disappointment I lost kdvi.
I don't see it in the repositories, why? 

V.



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Re: dynamic executables ?

2009-04-23 Thread Vincenzo Ciancia
Il giorno gio, 23/04/2009 alle 10.15 +0100, richard ha scritto:
 
 I'm stuck in the position that I'm using Eagle on the MDV partition,
 as
 its not functioning at all in ubuntuamd64.

Your eagle copy is a 32 bit executable, while your machine is running
at 64bit. Probably you have installed MDV (mandriva?) in 32 bit. 

The proper fix would be to find a 64 bit version of eagle that can
take full advantage of your machine and operating system (which is not
responsible, on the countrary, you'd be happy to have a 64bit OS).

Another fix is to install the 32bit version of ubuntu, but I think there
are ways to run 32bit applications natively while running a 64 bit OS; I
am sure you'll find this out or other persons will reply to you.

Vincenzo



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Re: dynamic executables ?

2009-04-22 Thread Vincenzo Ciancia
Il giorno mer, 22/04/2009 alle 15.19 +0100, richard ha scritto:
 
 richar...@richard-g8jvm:~/eagle-5.5.0/bin$ ldd ./eagle
 not a dynamic executable
 

The output from file eagle? 

V.

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Re: Looking at Package Management for Karmic or Karmic+1

2009-04-06 Thread Vincenzo Ciancia
Il giorno dom, 05/04/2009 alle 22.45 +0200, Remco ha scritto:
 
 Are there any problems with enabling automatic updates by default?
 Most users don't care about updates to the point that they never
 install them.

I think that one of the aspects is the following: as an update may
*always* create a problem, it is necessary to let the user aware of a
possible change, so that when he tries (or asks others to try) to solve
the problem he has a possible cause-effect relationship. 

Vincenzo


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Please don't automatic upgrade

2009-04-06 Thread Vincenzo Ciancia
Il giorno lun, 06/04/2009 alle 08.00 -0400, Andrew Barbaccia ha scritto:
 
 Now that the Updates Available window opens by itself, it may
 help for
 it to contain a checkbox for installing future updates by
 default.
 
 
 
 +1.
 
 I would say keep the current update workflow but add a line about
 click here to automatically update in the future.

Unless you can _guarantee_ that every upgrade will NOT harm the system
and e.g. make it impossible to login, or break Xorg, it is much wiser if
upgrades are done only by the hand of persons who know how to solve a
glitch. This happens to me every now and then, but until now I was
always able to recover the system. In the current situation, and with my
more than 10 years experience in _using_ debian and then ubuntu, I will
call a liar any of you claiming that upgrades are safe :) If you can
guarantee this, contact me, I will signal your name for a Turing award.
 
Notice that you first have to solve the problem of the dpkg database
breaking, which actually happens and breaks the upgrade system, and of
the system running out of space in /var and /tmp. Which you BET will
happen soon, or later.

My best suggestion if you want e.g. your parents to use ubuntu without
risk when you are miles away from home, is to give them an USER account,
not an ADMINISTRATOR one, so they will not be bothered with upgrades
they don't understand. The USER accounts have been designed with your
parents in mind. The ADMINISTRATOR accounts, they are for You!

OTOH, thanks to the power of the command line that only us unix freaks
understand :) you can install ssh and eventually do upgrades remotely.
But when your mom calls and says hey the computer is broken you know
what you did the night before.

Vincenzo



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Re: Please don't automatic upgrade

2009-04-06 Thread Vincenzo Ciancia
Il giorno lun, 06/04/2009 alle 16.32 +0300, Lars Wirzenius ha scritto:
 
 As you point out, it is not possible to guarantee that. However, it is
 probably best to point out that not upgrading can also harm things,
 when
 it is about security updates. Thus, it would perhaps be best to enable
 automatic updates by default for -security only.
 
 Security updates tend to be pretty minimal.
 
 As far as testing them happens, I'm sure that can be improved, perhaps
 a
 lot. Especially for some critical parts of the system, it might be
 possible to have automatic testing to verify that things still work
 after an upgrade. For example, testing that Firefox can be launched
 and
 can access web pages.
 

Perhaps the best solution would be to be able to do rollbacks of
updates, as frequently requested. This should be a very simple text-mode
application integrated in the startup system and should use the latest
kernel known to work. It should just offer you the option of restoring
the system exactly as it was before upgrading.

V.


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Re: Please don't automatic upgrade

2009-04-06 Thread Vincenzo Ciancia


 By the way, when was the last time an update (in a stable release) broke X?  
 September 2006 is the last (and only!) one I remember.  Ever since then, 
 there's this horrible fear...come on, the lesson was learned, and kernels 
 aren't being released until their accompanying modules are done building now. 
 Shouldn't Jaunty's DKMS prevent issues with people who aren't using 
 repository-sourced graphics drivers anyway?
 

It happens from time to time, e.g. the post-installs of nvidia drivers
(ok I have an nvidia, but notice that they are auto-configured and
maintained by ubuntu itself) sometimes screw up. The very famous cases
are not the only one.

  Notice that you first have to solve the problem of the dpkg database
  breaking, which actually happens and breaks the upgrade system,
 
 How common is that?  And isn't it something that only happens if you manually 
 kill -9 an apt process or if your hard drive is failing (which is expected to 
 cause everything to break anyway)?  Do your parents know about kill -9?
 

Dpkg database breaking is common, don't know why but had various friends
fall into that. Exhausting disk space is also common, and currently apt
or synaptic DO NOT recover gracefully as they should. Exactly because
that is going to break everything, we should avoid the risk of this
happening automatically. This is made worse because upgrades are runned
as root hence they do not leave the 5% reserve of disk space that user
applications are constrained to - by the default format options.

  and of
  the system running out of space in /var and /tmp. Which you BET will
  happen soon, or later.
 
 Not if you use that wonderful little setting in Software Sources so that it 
 doesn't hold onto old packages until the end of time (and then some).  As 
 long 
 as you let it auto-delete old debs, / shouldn't be filling up.

The / will fill-up as soon as you install new applications, and also
either that wonderful setting is not enabled by default or it doesn't
work, because I ran out of disk space during an upgrade yesterday :)


   Also, if you 
 use the default Ubuntu install mode, /var, /tmp, and / will not be separate 
 partitions.  You'd need to fill the entire drive, at which point I wonder how 
 you're getting anything done at all.
 

There is also /var/lib, and that partition may definitely fill in in a
number of curious ways. A power loss may happen, but much simpler: a
deadlock in a post-install may happen too, constraining the user to
either kill or reboot. Not that I expect this for security upgrades. I
think all of us, (and I bet you included), experienced at least one case
in which the system consistency was lost during an upgrade. This may not
look like, but robustness to big failures is a serious problem of the
dpkg/apt combination. If the system is made transactional in this kind
of maintenance operations I will have no further objections :)

It seems to me that you have never experienced a failure in a machine
which is miles away from you, and that your parents need absolutely to
work today. It's a huge problem then, because your ordinary PC
technician will either laugh in your face, or promise you to re-install
linux and not do it. My mother had both the experiences and both times
agreed with the technician that I was crazy in insisting parents should
use linux. What a shame parents believe to technicians (perhaps with
moustaches?) more than their childrens :)

What I advocate is that machines that can't be repaired by someone
should not be touched unless you are sure that your users are able to
rollback, and this is not our case.

  My best suggestion if you want e.g. your parents to use ubuntu without
  risk when you are miles away from home, is to give them an USER account,
  not an ADMINISTRATOR one, so they will not be bothered with upgrades
  they don't understand. The USER accounts have been designed with your
  parents in mind. The ADMINISTRATOR accounts, they are for You!
 
 So um...when do the security updates get installed?  When you visit for 
 Christmas?

Of course! Not joking. My mother uses an user account, and let me
insist, I don't see why I should call my mother an administrator. She
is an ex-teacher of humanities, and she is 70. The last thing on earth I
want to see is her fiddling with system upgrades.

If you would like, we can design a survey and try to gather historical
information on how many times our ordinary home users have faced
security problems due to missing upgrades, and how many times a system
upgrade broke an user's system. The only time I remember in my life to
have heard of a machine infected because of not having been properly
updated... it was a server of the _debian_ project. You should remember
the circumstances :)

If worms will appear for ubuntu, serious consideration for on-time
security upgrades may be taken, but until now I don't think the risk is
worth the benefit.

 
  OTOH, thanks to the power of the command line that only us unix 

The new logout design can cause unwanted reboots

2009-04-01 Thread Vincenzo Ciancia
Hi all,

I recall that ctrl+alt+backspace was disabled because it can be hit
accidentally. A similar thing happened to me; I experienced an unwanted
reboot and it's not so pleasant, even if I didn't loose any work.

I hit ctrl+alt+canc by mistake that is, trying to do something else; I
likely had some full screen window, hence the popup must have finished
below other windows. I have a decent monitor now (19'') and I didn't
actually see the flashing down in the bar (it's really too few
contrasted for LCD monitors, I am looking at it now). Then after the
timeout it turned off my system. 

With the extremely high focus on usability that ubuntu has, it is
impossible that we don't have a better solution: I see the need for a
confirmation pop-up, I see the need to have it unfocused to avoid
hitting it by mistake, I don't quite see the need for a timeout (I hate
it) but I assume that it had some planning and there are reasons for
that, but I also see the need to be more clear when... the system is
going to be turned off in a minute! What if my boss enters the room,
starts talking to me and I forget about the dialog? 

I suppose there was a discussion on that, but could we see if there is
some easy improvement? Perhaps at least a notification should be issued,
but even better, the window should get on top of other windows, and
unclickable, for a few seconds, then maybe go to bottom, or just become
clickable. Also, the good old dimmed screen was really helpful to
understand that something serious was going to happen. I see, changes
happened and We Shall no go Back. However, this does not work (at least
for me) as it currently is. Finally, what about a slightly longer
timeout? 

Vincenzo


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Strange kind of spam related to this list

2009-04-01 Thread Vincenzo Ciancia
I am receiving more and more blub messages from
www-d...@enforcer.homedns.org, in response to messages that I posted on
this list. I attach an example, if someone has information about it just
let me know.

Thanks

Vincenzo

---BeginMessage---
blub
---End Message---
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Re: The new logout design can cause unwanted reboots

2009-04-01 Thread Vincenzo Ciancia
Il giorno mer, 01/04/2009 alle 11.30 +0100, Mat Tomaszewski ha scritto:
 
 This is a very valid point. We are currently investigating possible 
 alternative solutions and we're hoping to introduce a much better 
 experience as soon as possible (sorry no commitments as yet!)
 
 Thanks for raising this.

Thank you for your prompt reply! In the meantime, is there a way (e.g.
via gconf) to disable the timeout or extend it?

Vincenzo



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Re: The new logout design can cause unwanted reboots

2009-04-01 Thread Vincenzo Ciancia
Il giorno mer, 01/04/2009 alle 16.05 +0100, Matthew Paul Thomas ha
scritto:
 ...
  I hit ctrl+alt+canc by mistake that is, trying to do something
 else; I
  likely had some full screen window, hence the popup must have
 finished
  below other windows. I have a decent monitor now (19'') and I didn't
  actually see the flashing down in the bar (it's really too few
  contrasted for LCD monitors, I am looking at it now). Then after the
  timeout it turned off my system. 
 ...
 
 The logout alert box is supposed to float on top of other windows. If
 it
 doesn't, please report a bug.
 

Are you sure? On #ubuntu+1 they even told me that it's on purpose to
avoid accidentally hitting the wrong option.

Vincenzo



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Notifications as instant messages?

2009-03-30 Thread Vincenzo Ciancia
Mark Shuttleworth ha scritto:
 
 And I see your point! We've been focused on the idea that the action 
 itself should be immediately accessible to the user (rather than a 
 notification followed by a clickable panel icon followed by the action 
 :-)). But the windows itself could be minimised. Let's explore that. I 
 think it may be too late for Jaunty but I'll see what we can do.
 

 From the beginning, this issue made me think of IM programs such as 
pidgin. There, you have exactly the same problem: there are messages 
pending for you, and you have to choose how to be notified. Notice that 
the various modalities (blinking or non-blinking notification icon, 
pop-up window, pop-under window, pop-up minimised window) are _already_ 
(!) a choice in most IM clients. Because they had to solve this problem 
before.

Here I'd like to argue that the two problems are the same problem and 
their solution should be the same, as the system is actually an entity 
talking to you. Of course your mileage may vary, but I would be happy to 
start a blueprint if there is consensus, with the idea of using a 
_local_ IM protocol (such as bonjour) and an IM client (either pidgin or 
a lightweight ad hoc receiver) to notify the user.

Motivations are as follows:

- IM clients already have to solve the problem of notifying the user.

- it is evident to most users that they can configure how to get 
notified of new messages (pop-ups, minimised pop-ups, blinking icons etc.)

- Pidgin already uses the new notification machinery, hence pretty 
notifications would be automatically obtained

- messages can contain URLs. One can use a clickable URI to run a 
program - e.g. update-notifier. Indeed, these URIs must be made 
clickable in the client _only if_ coming from the system account. And 
for more security enabled applications could be whitelisted as one can 
do with sudo.

- If ALL the applications notify via this system, there can be a 
system buddy that notifies you of ALL system messages, instead of a 
SEPARATE window for every application. Enabling the chat log in the IM 
client will save all the messages that the system sent to you, so that 
you can choose when to take a look at all the pending messages (e.g. 
before going home from office).

- Having a chat window is perceived as much less annoying than a perhaps 
non-standard pop-up dialog, and would enable for the future smart 
applications, such as enhanced intelligent interactions and dialogues 
with the system, as it happens with IRC bots.

- many more reasons but I first would like some impression on these.

- the only problem I see is: how to make a notification persistent 
across different sessions? That's a problem also in pidgin: if I close 
the session without reading a pending message, will I be notified next 
time? I don't think so. But perhaps this is easy to solve, and indeed 
would be part of the blueprint.

Vincenzo

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Re: Notifications as instant messages?

2009-03-30 Thread Vincenzo Ciancia
Il giorno lun, 30/03/2009 alle 06.38 -0600, Charlie Kravetz ha scritto:
 
 While I think this might have great merit, I have to question what
 happens to those who do not run any type of IM? I have, I think,
 started pidgin one time on my system, to test it. However, I do run
 any
 instant messengers. Please do not draw up a plan requiring another
 application be learned and run full time. My old computers have enough
 running already.
 

My idea is that a lightweight client for the sole purpose of displaying
notification should be created. That would ideally act as the log of all
notifications received (not only updates). You would see by default the
notification balloon (or whatever it is called), and then, depending on
the default choice, a pop-under or minimised window, or a coloured icon
in the panel. Differently from pidgin you wouldn't have a contact list,
OTR and other plugins etc. 

Differently from the current system, all the notifications would be in
one place, and with clickable links in them.

V.


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Re: [Fwd: Re: [Bug 332945] Re: [Jaunty] Update Notifier icon would provide useful status information]

2009-03-29 Thread Vincenzo Ciancia
On 28/03/2009 Scott Kitterman wrote:
 I agree.  The feedback on this particular change has been so 
 overwhelimingly negative already that if any amount of discussion 
 would 
 result in change it would have happened already.
 

It seems that an incredibly negative feedback will not stimulate any 
positive discussion; I can't refrain from pointing out that it's wrong. 
Now don't take me negatively, I'm just surprised to see this statement.

V.




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Jaunty is wonderful

2009-03-26 Thread Vincenzo Ciancia
Since I always complain of stuff, I want to send a post to say that I am
using jaunty on my office machine and I am in love with it :) Also the
new notifications are fantastic, evoution is fast and responsive,
openoffice 3 is great and so on.

Sorry for maing the S/N ratio worse!

Vincenzo



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Re: Auto-launching of applications

2009-03-26 Thread Vincenzo Ciancia
Il giorno dom, 22/02/2009 alle 21.47 +, (``-_-´´) -- BUGabundo ha
scritto:
 Olá Matthew e a todos.
 
 FYI a bug was opened after a bit of chat on #ubuntu+1
 
 https://bugs.launchpad.net/bugs/332945
 [Jaunty] Removal of Update Notifier is WRONG

A second call for attention is needed here. This bug is causing a lot of
disagreement. Why not be more constructive and e.g. let the community
vote on it? People basically do not like the pop-up or pop-under, and do
not like to be informed of updates with a delay. It is the enthusiasm of
these people that made the success of ubuntu until now; their consensus
is important and it's not very obvious to everyone that the new solution
will actually improve the understanding of users. Users typically close
windows that they don't want to be bored by.

In my very humble opinion the change should be rolled-back and postponed
to the k release; OEMs can still re-enable it via gconf. In the
meantime a broader discussion to find a better solution should be done.

Moreover, the new notification mechanism had very few testing, and
already some important bug, so it does not seem a good idea to me to
include it in a stable release given that bugs in it may affect the
security of the system. 

V.



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Re: Replacing network-offline (old version 2xmonitor) with NM wlan 0% signal strength icon

2009-03-22 Thread Vincenzo Ciancia

 Yep. We're very pleased that there are OEMs selling computers with
 Ubuntu pre-installed, so that millions more people are using Free
 Software. And we're happy to accept feedback from those OEMs on problems
 their customers have with Ubuntu, even if some of that feedback is
 private. We're not going to make unrealistic demands that they do all
 their product development in public. We couldn't do that even if we
 wanted to, precisely because Ubuntu is Free Software.

In my opinion we should rather point to build a distributed usability 
study. Some of us teach ubuntu to ordinary persons; when there are 
doubts about usability, such as the new behaviour of update-notifier, a 
set of fixed-answer questions should be prepared (perhaps starting from 
a discussion on this list). All of us will be able to try this on our... 
patients :) and report how they react, together with some data on their 
age, profession, computer science exposure and so on. Then we will not 
have to choose between observations such as my grandma would never 
understand the new behaviour of the apache restart mechanism - not that 
she uses linux - or even the PC, though AND closed-source studies.

What I expect for example is that for the new update notifier behaviour 
we would get a lot of users just getting used to close the window that 
pops up in the middle of their work and ignore the upgrades. But I might 
be proven wrong, so that would be a good question to ask.

Vincenzo

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Re: Replacing network-offline (old version 2xmonitor) with NM wlan 0% signal strength icon

2009-03-20 Thread Vincenzo Ciancia
On 20/03/2009 Matthew Paul Thomas wrote:
 That's a reasonable complaint, but not an easy one to address. OEMs
 don't want to give their hardware competitors any ideas prematurely

Come on! That's the opposite of the spirite of free software - or at 
least of open source. Closed-source companies too, do not want to give 
their competitors any ideas,  be it prematurely or not, that's how they 
laugh in your face when you propose them open strategies.

If they publish their results, chances are that some expert will be able 
to referee their work and eventually publish a critic comment; and maybe 
that would outline some mistake in the studies and then convince 
everybody that a certain design is not such a good idea as it seemed 
from the OEM study. That's quite in the spirit of open-* and we should 
try to stick to this attitude rather than justifying what will be wrong 
for the entire community.

This is not meant to accuse you or canonical in any way; perhaps I just 
want to point out the obvious: how it looks like on our 
free-software-enthusiasts side.

Vincenzo

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Re: Remove app via apt-get from menu

2009-03-20 Thread Vincenzo Ciancia
On 19/03/2009 Jonh Wendell wrote:
 Why can't the user go to add/remove programs to uninstall them if 
 [s]he
 went there to install in the first place?

An argument can go as follows: when you look for something that you 
don't have in the menus, you'll naturally select the voice that says 
add/remove, as the application is not yet in the menu. It is similar 
to creating a new file in a folder. But when you already have a file in 
a folder, you will want to act on the file to delete it. In the same 
spirit, when you see an application that you don't use and clutters your 
menu, you will want to click on it and delete it.

And it's shorter anyway because you don't have to search (in the remove 
dialog) for something that you already have in front of you.

Vincenzo


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Re: Remove app via apt-get from menu

2009-03-20 Thread Vincenzo Ciancia
On 19/03/2009 Andrew Barbaccia wrote:
 I agree. Two places to accomplish the same thing seems confusing.
 

Then we should either remove the trashcan or the corresponding 
right-click menu entry :)

Vincenzo


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