Re: [asterisk-users] Voicemail asking for login

> "DC" == D'Arcy Cain writes: DC> I did debug 10 and saved the console output into files which I DC> compared side by side. No material difference. In that case I'd add more debug statements to apps/app_voicemail.c (in vm_exec()), including a log at the start of

Re: [asterisk-users] Voicemail asking for login

On 2017-04-20 04:07 PM, James Cloos wrote: I enable full log and run 'core set debug 9' before doing a pair of tests. (The full log is easier to grep than the console output.) Then compare a working vs stocktrans2 side by side. I did debug 10 and saved the console output into files which I

Re: [asterisk-users] Voicemail asking for login

I enable full log and run 'core set debug 9' before doing a pair of tests. (The full log is easier to grep than the console output.) Then compare a working vs stocktrans2 side by side. -JimC -- James Cloos OpenPGP: 0x997A9F17ED7DAEA6 --

Re: [asterisk-users] Voicemail asking for login

On 2017-04-20 12:52 PM, J Montoya wrote: On Thursday 20 Apr 2017, D'Arcy Cain wrote: On 2017-04-20 12:23 PM, D'Arcy Cain wrote: Here is the full dialplan for stocktrans2. I reduced this to the following and I still have the error. exten => stocktrans2,1,Verbose(0,Entering extension

Re: [asterisk-users] Voicemail asking for login

On Thursday 20 Apr 2017, D'Arcy Cain wrote: > On 2017-04-20 12:23 PM, D'Arcy Cain wrote: > > Here is the full dialplan for stocktrans2. > > I reduced this to the following and I still have the error. > > exten => stocktrans2,1,Verbose(0,Entering extension stocktrans2) > same =>

Re: [asterisk-users] Voicemail asking for login

On 2017-04-20 12:23 PM, D'Arcy Cain wrote: Here is the full dialplan for stocktrans2. I reduced this to the following and I still have the error. exten => stocktrans2,1,Verbose(0,Entering extension stocktrans2) same => n(VoiceMail),Set(CDR(userfield)=VoiceMail) same =>

Re: [asterisk-users] Voicemail asking for login

On 2017-04-20 05:14 AM, J Montoya or A J Stiles wrote: This is just screaming "configuration mismatch" -- or, possibly, "latent bug whereby things parsed in separate places should be treated the same, but are actually getting treated differently". I really don't want to be the "my system isn't

Re: [asterisk-users] Voicemail asking for login

On Wednesday 19 Apr 2017, D'Arcy Cain wrote: > Yes and [using something like "1571"] works just fine for us. The problem > is that we are trying > to deal with the situation where someone calls themselves from another > phone (internal or external) to pick up their messages. In every other >

Re: [asterisk-users] Voicemail asking for login

On 2017-04-19 11:57 AM, J Montoya or A J Stiles wrote: I fished this out of an old extensions.conf from a defunct project. It might be relevant to your use case: exten => 1571,1,NoOp(Call to 1571: voicemail retrieval) exten => 1571,n,AGI(lookup_caller_id.agi,${CALLERID(num)}) exten =>

Re: [asterisk-users] Voicemail asking for login

On Wednesday 19 Apr 2017, D'Arcy Cain wrote: > On 2017-04-19 02:39 AM, Pete Mundy wrote: > > Hmm... Above my pay grade I'm afraid! Looking at your 'voicemail > > > > show users' I can't see why the vm_authenticate function is > > failing to read the username :( > > I can answer that one. It's

Re: [asterisk-users] Voicemail asking for login

On 2017-04-19 02:39 AM, Pete Mundy wrote: Hmm... Above my pay grade I'm afraid! Looking at your 'voicemail > show users' I can't see why the vm_authenticate function is > failing to read the username :( I can answer that one. It's because we can't enter 'stocktrans2' from a telephone so we

Re: [asterisk-users] Voicemail asking for login

> On 19/04/2017, at 4:25 pm, D'Arcy Cain wrote: > >> Does this mailbox exist? > > Yes. Hmm... Above my pay grade I'm afraid! Looking at your 'voicemail show users' I can't see why the vm_authenticate function is failing to read the username :( If I were any good at

Re: [asterisk-users] Voicemail asking for login

On 2017-04-18 08:17 PM, Pete Mundy wrote: On 19/04/2017, at 7:58 am, D'Arcy Cain > wrote: Everything looks the same as another one that works except for two things. The one that works doesn't have the "Probation passed" lines. I am not

Re: [asterisk-users] Voicemail asking for login

On 2017-04-18 08:31 PM, Victor Villarreal wrote: Maybe excecuting the following command at Asterisk console, will help you: asterisk> voicemail show users And you will get a list of all mailbox configured in your system. Search for the user with problems. VoiceMail stocktrans2 Angelica

Re: [asterisk-users] Voicemail asking for login

Hi Darcy, What Pete think is correct. Maybe excecuting the following command at Asterisk console, will help you: asterisk> voicemail show users And you will get a list of all mailbox configured in your system. Search for the user with problems. Finally, in the Asterisk wiki you can find more

Re: [asterisk-users] Voicemail asking for login

> On 19/04/2017, at 7:58 am, D'Arcy Cain wrote: > > > Everything looks the same as another one that works except for two things. > The one that works doesn't have the "Probation passed" lines. I am not sure > if that is even part of this call. The other is the line

Re: [asterisk-users] Voicemail asking for login

On 2017-04-18 02:42 AM, Pete Mundy wrote: Try this: asterisk -r core set verbose 10 [get user to trigger fault] [examine console output, and post to list if still unclear] If you don't solve it yourself, then we'll be able to help further once we've seen the output. I can't see much more

Re: [asterisk-users] Voicemail asking for login

?From: p...@fiberphone.co.nzSent: April 18, 2017 9:43 AMTo: asterisk-users@lists.digium.comReply-to: asterisk-users@lists.digium.comSubject: Re: [asterisk-users] Voicemail asking for login Hi D'ArcyOn 18/04/2017, at 5

Re: [asterisk-users] Voicemail asking for login

Hi D'Arcy > On 18/04/2017, at 5:17 am, D'Arcy Cain wrote: > > > One user (that we know of so far) has a different experience. In that case > they are asked for a mailbox number first. > > I have tried searching for this issue but nothing seems to apply. Most >