[Bes-admins] BES Unable to send Externally.

2012-05-15 Thread Hussein, Engin
We've just had an odd problem where BB handset users were able to send and receive e-mail internally, but externally they could only receive e-mails. As we have an HA BES design we failed over to the Secondary BES and that worked alright for a while. Initially I thought the problem was down to

[Bes-admins] Unable to open attachments - No errors

2012-05-15 Thread Jesse Tie-Ten-Quee
Hi, Has anyone ever ran into an issue where you've been unable to open or download attachments on an activated BES account? It started happening recently with one user and now I can replicable the issue on a second user now. I've been able to temporarily resolve the issue for the original user

Re: [Bes-admins] Unable to open attachments - No errors

2012-05-15 Thread joe_a_vieira
Hi Jesse, Did you verify if you are low on server disk space? Regards, Sent on the TELUS Mobility network with BlackBerry -Original Message- From: Jesse Tie-Ten-Quee hig...@highos.com Sender: bes-admins-boun...@dataoutages.com Date: Tue, 15 May 2012 09:01:22 To: A list for BES Admin's

Re: [Bes-admins] Unable to open attachments - No errors

2012-05-15 Thread Jesse Tie-Ten-Quee
Hi Joe, On 15 May 2012 10:43, joe_a_vie...@yahoo.com wrote: Did you verify if you are low on server disk space? That was my first concern when this first began-our regular admin left the company about a month and a half ago and the new hire isn't really familiar with our infrastructure nor